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Summary of reviewsHotel Oriente is widely praised for its ideal location, close to Teruel's city center and historic old town, making it a convenient starting point for exploring the area. The hotel maintains a tranquil environment while providing easy access to key attractions and local dining spots. Secure and ample parking options, both on-site and nearby, further enhance its accessibility, making it easy for travelers to arrive and depart by car.
The hotel's breakfast offerings receive highly favorable reviews when available with guests appreciating the variety, quality and value. The buffet features a diverse selection of fresh ingredients and caters to specific dietary needs, such as lactose-free options. Though there were occasional disruptions due to renovations affecting breakfast services, the dining experience is generally well-regarded when operational.
Due to ongoing construction, on-site restaurant and cafeteria services are currently unavailable, including dinner options. However, the hotel's central location offers easy access to various nearby dining establishments, mitigating the inconvenience.
Hotel Oriente's rooms are noted for their cleanliness, modern decor and comfort. Spacious family rooms, often featuring charming themes like dinosaur decorations, are particularly appealing to families. The staff's attention to maintaining a quiet and clean environment is consistently commended. However, some guests find certain rooms to be on the smaller side with less comfortable double beds and dim lighting in some areas.
The hotel's staff is repeatedly highlighted as a standout feature with many guests praising their professionalism, friendliness and attentiveness. The team is noted for their efficient service and helpful guidance, contributing significantly to a welcoming atmosphere.
Free wifi is generally reliable and well-received, providing a strong and stable connection for guests. The mixed feedback on parking facilities mainly revolves around the convenience and security of nearby options with some concerns about limited on-site spaces and associated costs.
Families find Hotel Oriente particularly accommodating with thoughtful amenities and decorations that delight children, spacious rooms that comfortably fit four people and a safe, quiet ambiance suitable for family vacations.
Opinions on the bed comfort vary, but many guests report a positive sleeping experience with comfortable and soft bedding, despite some issues with bed size and mattress firmness.
As a three-star hotel, Hotel Oriente elicits mixed opinions regarding its value. Some guests feel the hotel exceeds expectations for its rating, offering good quality for the price, while others find the facilities lacking and the cost higher than warranted.
Overall, Hotel Oriente provides a clean, comfortable and convenient stay in Teruel, especially for families with the exceptional service from the staff enhancing the guest experience.
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