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Summary of reviewsHotel Palacio La Marquesa 4 Estrellas SUP excels in providing a remarkable guest experience, largely due to its prime location, charming ambiance and exemplary service. Situated in the heart of Teruel's historic center, the hotel allows effortless exploration of nearby attractions such as the Plaza del Torico and the cathedral. Guests appreciate the peaceful yet convenient setting within a beautifully restored historic building, which elegantly blends modern amenities with traditional charm.
Breakfast at the hotel is generally considered excellent with a buffet offering a wide and varied selection of high-quality and fresh products. Guests particularly enjoy the outstanding pastries and freshly squeezed orange juice, although there have been some concerns regarding the logistics and value-for-money aspects. Dinner receives mostly positive feedback for its exquisite cuisine and professional service, though some note occasional issues with service speed and menu variety.
The hotel's rooms are a highlight, often described as spacious, clean and tastefully decorated with modern amenities. The comfortable beds and luxurious bathrooms significantly enhance the stay. Despite minor issues with noise and occasional cleanliness oversights, the rooms consistently provide a luxurious and comfortable retreat. Cleanliness in general is highly praised across the hotel with rooms and common areas maintained in impeccable condition.
Staff at Hotel Palacio La Marquesa receive acclaim for their friendliness, professionalism and attentiveness. Guests often note the helpfulness and efficiency of the reception staff, contributing greatly to the overall positive experience. The hotel's wifi generally performs well, allowing for smooth streaming and good coverage, although there are occasional connectivity issues.
Additional facilities such as the gym and parking options add to the hotel’s appeal. The gym is well-equipped and appreciated by guests, while the underground parking, accessible via a unique car elevator, offers secure parking solutions despite some challenges with space and cost. The availability of EV charging stations is a notable amenity, although occasional issues with functionality have been reported.
Families find the hotel particularly accommodating with kid-friendly environments and comfortable room arrangements. Special touches for children and thoughtful gastronomic options further enhance family stays. The hotel also receives high marks for the quality and comfort of its beds with guests frequently complimenting the luxurious bedding and variety of bed configurations.
In summary, Hotel Palacio La Marquesa 4 Estrellas SUP offers a delightful blend of historic charm and modern comfort, making it an excellent choice for visitors to Teruel. Despite a few areas for improvement, the hotel's prime location, exceptional staff, comfortable amenities and attention to detail create a welcoming and enjoyable stay for all guests.
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