The first Welsh AA 5 star hotel in Cardiff with the award winning Marina Spa located on the waterfront of Cardiff Bay.
Summary of reviews
Voco St. David's Cardiff, an IHG Hotel is a luxurious and modern hotel located in a stunning location overlooking the bay. Guests rave about the delicious breakfast, spacious and clean rooms with lovely views and exceptional service from the friendly and attentive staff. The hotel's pool and spa facilities receive mixed reviews, but the pool is generally considered a popular feature among guests. The hotel is also family-friendly with efforts made to cater to children. The beds are described as very comfortable with some guests claiming they had the best night's sleep ever. While there were occasional hiccups, the hotel is highly recommended for a luxurious and unforgettable experience.
Hilton Cardiff is a luxurious hotel that is located right across from the Cardiff Castle and in close proximity to the city centre, the Millenium Stadium and St. David's shopping centre. Ideal for all kinds of travellers, this hotel features elegantly appointed and tastefully decorated rooms, excellent dining options and a plethora of amenities and facilities that will make every guest thoroughly enjoy their stay in the Welsh capital.
Summary of reviews
The Hilton Cardiff is a great choice for those looking for a central location to explore the city on foot. Guests have raved about the hotel's excellent location, which is within walking distance of many of Cardiff's iconic landmarks. The breakfast experience is exceptional with ample selection and attentive staff. The rooms are spacious and comfortable, although some guests noted that they were in need of refurbishment. The level of cleanliness throughout the hotel was impressive, although some areas could benefit from a deep clean. The staff are friendly and helpful with many guests praising their courteous and thoughtful service. The spa and pool facilities received mixed reviews with some guests enjoying them while others were disappointed with the state of the facilities. Parking is a mixed bag with some guests finding it limited and expensive. The beds are generally comfortable, although some guests experienced hard and uncomfortable beds. Overall, the Hilton Cardiff is a comfortable hotel with a great location and friendly staff.
Staybridge Suites - Cardiff by IHG, is a highly recommended hotel with amazing and perfect location. Guests appreciate the convenience as the city centre and Cardiff Bay can be reached on foot within 20 minutes. One Stop convenience store is just 100 yards away. The hotel has friendly staff and a welcoming atmosphere. Moreover, it offers spacious, modern and clean rooms with kitchen facilities, large comfortable beds, great showers and lovely furnishings. The hotel is immaculately clean and its facilities are spotless. The hotel staff is amazing and super-welcoming. The hotel serves good breakfast with plenty to choose from and vegan options are available. The hotel is pet-friendly, which is a huge plus for animal lovers. The parking options are ample and satisfactory. Furthermore, Staybridge Suites - Cardiff is known for its comfortable beds that provide a great night's sleep for its guests. The hotel provides a fantastic stay in a great location with great facilities, helpful staff and pet-friendly policies, creating a friendly atmosphere during guests' stay.
Novotel Cardiff Centre is a great choice for visitors who value location with easy access to the town center, shops, pubs and Cardiff Bay. The hotel impresses with its wonderful breakfast, varied choices and attentive staff. While some guests have mixed reviews when it comes to dining, the hotel offers clean, comfortable and quiet rooms, although some may need refurbishment. The staff at Novotel Cardiff Centre are widely praised for their professionalism and attentiveness, helping to create a warm and welcoming atmosphere for guests. The gym and swimming facilities received rave reviews from guests and the hotel is a great destination for families with children. The Novotel Cardiff Centre boasts comfortable beds that are sure to provide a good night's sleep for most guests.
The Holland House Hotel Cardiff By Sunday is a centrally located hotel that offers convenient parking facilities. Guests have praised the hotel's breakfast offerings with a good variety of fresh options and delicious cooked dishes. While experiences with dinner are mixed, the hotel's staff are friendly and approachable. The hotel's rooms are spacious and clean with stunning views from the windows. The hotel is also commended for its cleanliness with guests appreciating the nice and clean bathrooms. The spa facilities are excellent with a lovely swimming pool, sauna and steam room. However, some guests have pointed out that the spa needs renovation. The hotel's parking facilities can be a mixed bag with some guests struggling to find on-site parking. The hotel's beds have also received mixed reviews with some guests finding them comfortable and others finding them uncomfortable. Overall, the Holland House Hotel Cardiff By Sunday is a good choice for those who value central location and convenience.
Mercure Cardiff North Hotel garners high praise for its combination of convenience and tranquility. Its quiet location, accessible from major highways like the M4 and a short drive from Cardiff city centre, makes it an attractive choice for various visitors, including those visiting local universities or hospitals. Ample and secure parking, along with convenient access to public transport, add to its appeal, particularly for travelers with cars.
Guests widely appreciate the breakfast service, noting its excellent variety and quality. The buffet includes both hot and continental options with items suited for diverse dietary preferences. Despite minor issues like occasional food temperature problems and a canteen-like ambiance, breakfast remains a standout feature.
Dinner service also receives commendations for good value and quality, featuring delicious dishes such as curry, pizza and burgers. The restaurant staff are attentive to dietary needs, although menu options can be somewhat limited and service occasionally slow.
Rooms at the hotel are spacious, clean and well-appointed, featuring comfortable beds, modern bathrooms and practical amenities like large flat-screen TVs and tea and coffee making facilities. Despite some minor maintenance issues, overall room quality is a key strength. Cleanliness is consistent across guest rooms and common areas, further enhancing the guest experience.
The hotel staff receive high marks for their friendliness, helpfulness and professionalism. Guests frequently mention attentive service and positive interactions with the front desk and reception teams.
Complimentary WiFi is generally reliable, supporting both leisure and work needs, although a few guests experienced connectivity issues. The hotel's parking facilities are praised for being ample and secure with free parking adding to guest satisfaction.
Family-friendly services and amenities are appreciated with spacious rooms and special arrangements for children and celebratory occasions. However, occasional disturbances from other guests and a need for more storage space are noted.
Lastly, the beds are a particular highlight, often described as comfortable and spacious, contributing to a restful stay. The hotel's modern decor and high-quality amenities solidify its reputation as a clean, comfortable and well-maintained establishment, despite occasional debates over its four-star rating.
Overall, Mercure Cardiff North Hotel is a well-rounded choice for a variety of travelers, offering a pleasant stay with attentive service and excellent facilities.
The Angel Hotel in Cardiff is a well-regarded choice for travelers, offering a combination of historic charm and modern convenience. The hotel's prime location in the heart of Cardiff is frequently praised by guests for its proximity to major attractions such as Cardiff Castle, Principality Stadium, Bute Park and Sophia Gardens. This central yet surprisingly quiet setting makes it ideal for exploring the city’s shops, restaurants and nightlife with the added convenience of being a short walk from the train station.
Breakfast experiences are generally positive with many guests enjoying the variety and quality of the food, particularly the vegetarian and vegan options. Although some critiques were raised regarding freshness and variety, the breakfast staff’s efficiency and friendliness contribute significantly to an overall pleasant dining experience.
Dinner at The Angel Hotel is largely commended for its delicious and well-presented menu options with special mention of the diverse choices including vegetarian options. Despite some occasional service hiccups and mixed reviews on bar food, the dining experience remains a highlight for many guests.
Rooms at the hotel are spacious and boast a mix of old-world charm and comfort. Cleanliness is consistently rated highly with tidy rooms and bathrooms. Many guests appreciate the generous room sizes and cozy beds, albeit noting that some room decor and facilities might be in need of modernization. However, the classic aesthetic and the helpfulness of the staff enhance the overall stay.
The staff at The Angel Hotel are often highlighted for their friendly, professional and accommodating demeanor, from housekeeping to the front desk. This high level of service contributes significantly to a positive guest experience.
In terms of amenities, the Wi-Fi generally meets guests' needs with reliable coverage. Parking experiences are somewhat mixed due to the size and condition of the car park, but many guests find it convenient and accessible despite some concerns over cost.
The Angel Hotel is also praised for its family-friendly atmosphere, offering spacious rooms and attentive service to cater to families, including those with specific needs. The hotel’s location also makes it an excellent base for experiencing Cardiff’s vibrant nightlife.
Lastly, the comfort of the beds is frequently commended with most guests enjoying a good night’s sleep, although preferences for mattress firmness did vary.
As a three-star establishment, The Angel Hotel meets and often exceeds expectations with its character-filled accommodation, excellent location and commendable service, making it a favored choice for both short and extended stays in Cardiff.
Copthorne Hotel Cardiff-Caerdydd, nestled in a tranquil yet accessible location, offers an ideal base for both business and leisure travelers. Its strategic positioning allows for easy access to Cardiff City Centre and Cardiff Bay, while also being conveniently close to Cardiff Airport and local attractions. The setting provides guests with picturesque views and a peaceful retreat, enhanced further by ample free parking and reliable Wi-Fi.
Guests are particularly impressed by the hotel's excellent dining experiences. The breakfast buffet is noted for its variety and quality, catering to various dietary preferences, and is complemented by attentive and friendly service. Dinner at the hotel's restaurant or bar is equally commendable, with the food quality, reasonable pricing, and professional service receiving high praise. The inclusion of special events like gala dinners adds to the charm.
The spacious and well-equipped rooms contribute significantly to the Copthorne's appeal. Known for their comfort, especially the large and comfortable beds, the rooms provide a restful environment that's appreciated by many guests. The hotel's cleanliness is exemplary, with housekeeping maintaining high standards across all areas, including the pool facilities. Though the decor is traditional, it remains inviting and meticulously cared for.
The staff at the Copthorne Hotel Cardiff are frequently highlighted for their friendliness and efficiency, from the warm welcome at reception to the attentive service throughout the hotel. Their professionalism enhances the overall guest experience, making each visit enjoyable and hassle-free.
Families find the hotel accommodating, with amenities such as free baby cribs and an engaging swimming pool for children. Coupled with the hotel's comfort and welcoming atmosphere, it stands out as an excellent choice for family stays.
In summary, Copthorne Hotel Cardiff-Caerdydd combines excellent service, comfortable accommodations, and a strategic location to offer a delightful stay. Whether visiting for business, leisure, or a family getaway, guests find the hotel offers great value and comfort, leaving them with favorable memories and a desire to return.
'Park Inn by Radisson Cardiff City Centre' enjoys a prime location in the heart of the city, making it a perfect base for both leisure and business travelers. Its proximity to key attractions, such as the Utilita Arena, Cardiff Castle and St David's Mall, allows guests to easily immerse themselves in the vibrant city atmosphere. The hotel's central positioning also makes it convenient for dining, shopping and exploring local entertainment venues.
Guests frequently praise the hotel's breakfast offerings, noting the variety and quality of the buffet, which includes hot and cold options. The breakfast area is often described as clean and comfortable and the "buy one, get one free" deal is seen as added value. Dinner experiences also receive positive feedback with many describing the meals as fresh, tasty and reasonably priced. However, the restaurant service can be inconsistent with some guests noting unexpected closures and limited menu options.
Rooms at the Park Inn by Radisson Cardiff City Centre are generally appreciated for their spaciousness, cleanliness and comfort. Many guests find the beds comfortable and the facilities well-equipped for short stays. However, consistency in room quality is an issue with some reviews mentioning dated decor and maintenance problems. Despite this, the housekeeping team is often commended for their diligent cleaning efforts.
The hotel's staff consistently receive high praise for their friendliness, helpfulness and professionalism. Guests highlight the welcoming demeanor of the reception staff and the attentiveness of the housekeeping and bar teams. The staff's positive attitude significantly enhances guests' overall experience, making them feel valued and well-cared-for.
Free WiFi is a significant advantage with many guests experiencing fast and reliable connections throughout the hotel. However, some do report occasional connectivity issues and initial setup challenges. Parking is another point of contention; while the on-site underground car park is convenient and secure, the high cost and limited space are common concerns.
Families find the Park Inn by Radisson Cardiff City Centre to be a reliable and comfortable option with spacious family rooms and a friendly atmosphere. The hotel's location and amenities make it a suitable choice for parents traveling with children. However, the central location's proximity to nightlife venues can result in some street noise, particularly during weekends and holidays.
In summary, while the 'Park Inn by Radisson Cardiff City Centre' excels in location, staff friendliness and breakfast quality, there are areas for improvement in room consistency, restaurant service and parking arrangements. Despite these minor drawbacks, the hotel offers a comfortable and convenient stay in the heart of Cardiff, making it a popular choice among travelers.
Holiday Inn Express Cardiff Bay by IHG, offers many appealing features that make it a favorable choice for travelers. Nestled in a serene area, the hotel provides convenient access to Cardiff city center and Cardiff Bay, just a brief walk away from major attractions like the Wales Millennium Centre and Utilita Arena. Guests appreciate the tranquility of the location, scenic views of the river and bay and easy access to nearby theaters, stadiums and dining options. On-site parking further enhances its appeal for both motorists and public transport users.
The breakfast served at the hotel generally receives positive feedback for its variety and quality. The breakfast buffet includes a satisfying selection of both hot and cold foods, making it a great start to the day. Although there were some issues with food not being replenished swiftly and occasional crowds in the dining area, the friendly and helpful breakfast staff add to a pleasant dining experience.
Dinner options are available with mixed reviews. While some guests enjoyed the tasty and well-prepared meals, there were concerns about the limited menu variety and occasional service hiccups such as long wait times and order mix-ups. Pricing for meals and beverages was found either reasonable or on the higher side, depending on personal perspectives.
Rooms are frequently praised for their cleanliness, modern decor and comfortable environments, often offering delightful views of the river or bay. Common issues included room warmth due to air conditioning problems and occasional overlooked areas needing cleaning. Despite these, the overall sentiment towards room quality remains positive, highlighting them as functional and suitable for short stays.
Cleanliness across the hotel is commendable with most guests noting the spotless conditions of rooms and common areas. There are sporadic mentions of inconsistencies in bathroom cleanliness, but they do not overshadow the generally high hygiene standards maintained throughout the establishment.
The hotel staff consistently receive high praise for their welcoming, friendly and professional demeanor. Guests report positive interactions with the staff at all touchpoints, from reception to dining areas, underlining their crucial role in ensuring a pleasant stay.
Complimentary WiFi is another strong point with many guests appreciating the fast and reliable connection enhanced by the availability of USB ports in all sockets. These features collectively contribute to a high level of guest satisfaction regarding the hotel's internet services.
Parking, while convenient and secure, faces challenges due to limited space and additional charges. Some guests find the car park overcrowded and struggle with the inability to reserve spaces in advance, coupled with an unexpected daily fee.
For families, the hotel presents a mixed offering. While the staff's friendly approach to children and the nice location for family outings are positives, issues such as cramped family rooms, uncomfortable sofa beds and a lack of certain amenities pose significant challenges. Nevertheless, the overall value remains good for budget-conscious families.
Beds receive varied feedback with many guests finding them comfortable, though some issues with bed size and firmness detracted from the sleep experience for a few. Despite these occasional concerns, many guests reported restful sleep and appreciated the peaceful atmosphere of the rooms.
In conclusion, the Holiday Inn Express Cardiff Bay by IHG, stands out for its excellent location, friendly staff and overall cleanliness. It provides a comfortable stay with good amenities and services, making it a reliable option for travelers visiting Cardiff.
The Beacon Hotel, Cardiff, Part of the AG Collection offers a commendable experience for travelers seeking convenience and tranquility. Its location on the outskirts of Cardiff, near Junction 29 of the M4 motorway, is highly appreciated for easy accessibility, making it perfect for those with their own transport and also offering straightforward public transport options into the city center. Guests enjoy the serene environment, enhanced by economical dining options nearby, making the hotel an ideal base for exploring Cardiff and its surroundings.
One of the standout features of the hotel is its breakfast offering. Guests consistently praise the variety and quality of both continental and full English selections. The breakfast is freshly cooked, generous, and well-stocked until the end of service, complemented by friendly and helpful staff who enhance the overall experience. The flexibility of breakfast service until late morning is also favored by those preferring a leisurely start.
The hotel's dinner options are equally commendable, with an on-site restaurant and bar serving quality, well-portioned meals at reasonable prices. Visitors appreciate the welcoming and comfortable atmosphere, along with attentive staff who ensure a pleasant dining experience. The food skillfully prepared by an excellent chef receives consistent praise for taste and value for money.
Accommodation at The Beacon Hotel, Cardiff, Part of the AG Collection is characterized by cleanliness and comfort. Although some rooms are smaller, they are functional and neatly maintained, providing all necessary amenities. The warm showers add to the comfort, making it a preferred choice for budget-conscious travelers. Friendly reception staff further enhance the pleasant stay experience.
Cleanliness remains a key attribute, with guests noting spotless conditions throughout the hotel, including private rooms and common areas. Comfortable beds ensure restful nights and contribute to the overall cozy atmosphere. The diligent staff maintain high cleanliness standards and offer warm service, elevating the guest experience.
The hotel staff are recognized for their warmth, professionalism, and eagerness to assist. They ensure efficient check-in and are approachable and helpful throughout the stay, contributing significantly to a positive guest experience. The customer-centric approach of the hotel is further exemplified by its excellent free WiFi service, providing reliable and high-speed internet access across rooms, enhancing both leisure and work connectivity.