Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers a tranquil and picturesque setting ideal for a relaxing retreat while remaining conveniently close to Ottawa's attractions. Guests highly appreciate the serene environment, complete with beautiful views, outdoor activities like walking trails and golf courses and easy access to the Koena Spa and excellent dining options like the Kona restaurant. Despite some minor parking challenges, the location is popularly recommended for its peace and accessibility to the city.
The rooms stand out for their spaciousness, modern aesthetic and comfort, featuring clean and well-laid-out spaces with comfortable beds and stylish decor. The cleanliness of the rooms, while mostly praised, received mixed reviews as some guests noted areas needing improvement such as dusty floors and neglected bathroom tiles. However, countless compliments on the comfortable, super comfy mattresses often emphasized the restful night’s sleep provided by the hotel's beds.
Dining experiences at the hotel are a highlight with guests praising the excellent Japanese fusion restaurant and the exceptional service at Kato restaurant. Although some found the menu to be a bit expensive with occasional item shortages, the overall food quality and pleasant dining atmospheres received positive feedback. Breakfast received mixed reviews with some enjoying the included meals while others criticized the variety, service speed and value for money.
The hotel's staff is consistently commended for their exceptional hospitality, professionalism and willingness to go above and beyond to ensure a pleasant stay. Staff members were often mentioned for their friendly demeanor and efficiency in addressing guest needs, contributing significantly to the hotel's overall positive experience.
The Koena Spa is another guest favorite, praised for its relaxing atmosphere and clean facilities, adding a resort-like feel to the property. The gym also received high marks for being well-equipped, catering well to fitness enthusiasts.
While touting a serene environment and adult-oriented amenities, the hotel is less suitable for families with children. Facilities and policies are primarily geared towards adult comfort, which might not meet the expectations of families looking for kid-friendly activities.
Overall, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a harmonious blend of comfort, excellent service and a relaxing environment, making it a favored choice for those seeking a serene escape with convenient access to Ottawa's attractions.
The Sandman Signature Ottawa Airport Hotel garners widespread praise for its prime location, making it a convenient choice for travelers with proximity to Ottawa International Airport and easy access to downtown Ottawa, Algonquin College, Carleton University and various local amenities. Its placement is particularly favorable for business travelers and those visiting nearby events or family, delivering both accessibility and a quiet, modern atmosphere.
Even though breakfast is not included, the Chop Steakhouse shines as a top dining venue. Guests rave about its excellent food, especially the steaks and the restaurant's inviting ambiance and friendly staff. The attached steakhouse becomes a significant perk for those staying at the hotel.
The rooms receive accolades for their spaciousness, modern decor and cleanliness. Equipped with large beds and practical amenities such as kitchenettes, the rooms are designed for comfort and functionality. While housekeeping services must be requested and some minor issues like dry air and water pressure were noted, the overall room experience remains highly positive.
Cleanliness across the hotel, including common areas, is frequently commended. Although there are isolated reports of lapses in housekeeping, the general standard of hygiene and adherence to COVID-19 protocols stands out.
The staff is a highlight for many guests, known for their friendly, professional and accommodating nature, contributing significantly to a positive stay. Individual staff members are often praised for going above and beyond, reinforcing the hotel's reputation for excellent customer service.
While the free parking is appreciated for its convenience and ample space, some challenges with winter maintenance are noted. Additionally, the comfort of the beds is frequently a point of satisfaction with many guests enjoying a good night's sleep on big, comfortable beds with a choice of pillows.
However, WiFi service presents room for improvement. Guests have encountered connectivity issues and confusion regarding network instructions. Addressing these concerns could further enhance the guest experience.
In summary, the Sandman Signature Ottawa Airport Hotel offers a modern, comfortable and conveniently located stay with excellent dining options and a friendly, professional staff, making it a strong choice for both business and leisure travelers.
LIV Extended Stay in Ottawa has garnered high praise from guests for several key attributes, emphasizing its advantageous location, modern and comfortable accommodations, and exceptional service. Situated conveniently near vibrant areas like Little Italy, Chinatown, and The Glebe, the property offers easy access to downtown attractions while maintaining a quiet and secure environment. The surrounding neighborhood is peaceful, with minimal traffic noise, and the proximity to a variety of dining and entertainment options enriches the visitor experience.
The rooms at LIV Extended Stay are frequently highlighted for their modern elegance and comfort. Guests appreciate the spacious apartments, well-equipped kitchens, and the thorough cleanliness that extends throughout the living areas. Although some guests find the bathroom space somewhat limited, the overall design and functionality of the rooms are highly acclaimed.
Cleanliness and maintenance are consistent strengths, with guests often noting the tidy condition of the rooms and communal facilities. The property also features a beautiful rooftop terrace that provides outstanding views and is perfect for outdoor social gatherings. The warm and attentive staff receive commendations for their friendliness and dedication, significantly enhancing the visitor experience.
Parking is secure and conveniently located, although some guests note the additional cost as a minor drawback. However, the private, gated parking offers peace of mind at a fair price, further adding to the convenience for travelers with vehicles. The accommodations are noted for their dog-friendly environment, welcoming pets warmly and offering no extra charges for furry companions, which is appreciated by pet owners.
Overall, LIV Extended Stay stands out as a superb accommodation choice in Ottawa, offering a harmonious blend of comfort, quality, and accessibility. The property excels in providing a welcoming atmosphere with pet-friendly amenities, spacious and well-furnished apartments, and a central location that allows guests to immerse themselves in the city's vibrant culture.
Delta Hotels by Marriott Ottawa City Centre is highly regarded for its prime location, making it ideal for both leisure and business travelers. Guests frequently praised the hotel's central positioning, which provides easy access to Ottawa's major attractions such as Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. The convenience of nearby public transportation and the ability to explore the city's vibrant dining and historic sites on foot further enhanced their experience.
Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.
The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.
The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.
The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.
Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.
Families particularly enjoy staying at Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.
Overall, Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
The Ramada Plaza by Wyndham Gatineau/Manoir du Casino is positively regarded by visitors, particularly for its strategic location. The hotel’s proximity to major attractions like the nearby casino, Ottawa's parliament buildings, museums, Gatineau Park and local amenities such as grocery stores, restaurants and shopping centers enhance the guest experience. Visitors also appreciate the ample, free parking available, making the stay even more convenient for those traveling by car.
Guests have generally favorable impressions of the hotel's breakfast, noting a well-stocked buffet with a variety of options and a good quality-to-price ratio. The friendliness and courtesy of the breakfast and reception staff contribute to a positive dining experience. However, some guests were disappointed by the extra cost of breakfast and inconsistent availability.
The rooms at the hotel receive significant praise for their spaciousness, cleanliness and modern amenities like fireplaces and hot tubs. Comfortable beds and good room layouts are commonly mentioned positive aspects. Despite some concerns about outdated decor and maintenance issues, most guests find the rooms comfortable and well-equipped.
Cleanliness is a mixed area with many guests satisfied with the cleanliness of the rooms and the friendliness of housekeeping staff. However, issues like dirty hallways and inconsistency in cleaning detail are points needing improvement.
Staff at the hotel are typically described as kind, attentive and professional. The helpfulness of front desk, housekeeping and restaurant personnel contribute to a welcoming atmosphere, though occasional reports of unprofessionalism indicate some inconsistencies.
The free Wi-Fi service provided by the hotel has mixed reviews with some guests finding it reliable and easy to access, while others experience connectivity issues and find limitations in the number of devices per connection frustrating.
The gym is appreciated for its cleanliness and adequate facilities, albeit some equipment functionality issues and lack of amenities like towels and air conditioning. The indoor pool is enjoyed by families, particularly children, though concerns about cleanliness and maintenance detract from the overall experience.
Parking is generally hassle-free with ample, clean and free spaces available, although some guests note occasional difficulty in finding spots. The proximity of parking to the hotel entrance is also a plus.
Families find the hotel particularly accommodating with spacious rooms suitable for larger groups and child-friendly amenities like the pool. The hotel's value for money and polite staff further enhance its appeal as a family vacation spot.
Beds at the hotel receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, although some report the beds being too soft or worn.
Overall, the Ramada Plaza by Wyndham Gatineau/Manoir du Casino is well-regarded for offering a comfortable stay with strategic location advantages, friendly staff and good amenities, though there are areas like dining options, cleanliness and Wi-Fi connectivity that could benefit from improvement.
The Best Western Plus Gatineau-Ottawa Downtown is a hotel that thrives on its exceptional location and commendable service, often highlighted by guests. Situated just across the bridge from downtown Ottawa, it provides easy access to key attractions such as Parliament Hill and the ByWard Market, making it an ideal base for exploring both Ottawa and Gatineau. The proximity to the Canadian Museum of History and scenic views of the Ottawa River from many rooms are appreciated features.
The hotel's breakfast offerings receive mixed reviews, with some guests enjoying the variety and service, but there are calls for improvement, particularly in terms of menu variety and breakfast area space. Rooms are noted for their cleanliness, comfort, and spaciousness, with lovely views enhancing the stay, although certain areas show signs of aging and could benefit from updates.
Cleanliness at the hotel is generally satisfactory, supported by the excellent staff service. Guests frequently commend the friendly and helpful staff, who are instrumental in ensuring a pleasant stay. Wi-Fi is included, and though it may be inconsistent at times, the staff's positive attitude often compensates for minor inconveniences.
Family travelers appreciate the hotel for its family-friendly amenities, including a popular pool and convenient location. While the pool's conditions vary, it remains a favored feature, especially among children. Parking is accessible and varied, though it comes with its set of challenges regarding space and costs.
The beds are generally comfortable, contributing to a restful sleep for many guests, though individual preferences on the firmness and pillow comfort occasionally vary. Overall, while the hotel may not fully align with the expectations of a four-star rating due to certain dated aspects, its prime location, caring staff, and affordability make it a practical and appealing choice for visitors to the Gatineau-Ottawa area.
The Sheraton Ottawa Hotel offers a well-rounded stay with numerous strengths, particularly praised for its *exceptional location* in downtown Ottawa. Guests find it ideally placed for exploring major attractions such as Parliament Hill and Byward Market, enjoying the ease of access to key landmarks, restaurants and pubs. The area is described as safe and lively, further enhancing its appeal for both business and leisure travelers.
**Rooms** at the hotel stand out for their spaciousness and level of comfort. They are consistently clean and well-maintained with many visitors noting the tidy appearance, cozy beds and quiet environment. Although some guests suggest the decor and furnishings could benefit from updates, the overall comfort meets the high expectations associated with the Sheraton brand.
The **cleanliness** of the property is a recurring highlight. Guests often describe the rooms and common areas as spotless and well-organized. The housekeeping staff maintains the hotel's impeccable standards, contributing to a consistently positive impression of the hotel's hygiene and maintenance.
The **staff** receive extensive praise for their friendliness, professionalism and helpfulness. Described as courteous and attentive, the team goes above and beyond to enhance the guest experience, making travelers feel valued and well-cared for. This level of service significantly contributes to the hotel’s positive reputation.
While the **breakfast** offerings have received mixed reviews, many guests commend the variety and taste of the morning meals with specific mentions of delicious items like banana bread. Nonetheless, some concerns are raised about the cost, quality and occasional unavailability of breakfast, sometimes linked to COVID-19 restrictions.
**Dinner** experiences seem inconsistent with some guests pleased with the quality when available, but many noting the restaurant's closure during their stay due to renovations or health precautions, leading to inconvenience.
The **gym** is well-regarded, equipped adequately to satisfy various workout needs. However, feedback about the **pool** reflects some dissatisfaction due to frequent closures, sometimes for long-term maintenance.
**Parking** services receive mixed comments. While the valet service is appreciated, the cost and occasional complications deter some guests. Clearer communication and more transparent parking options could improve guest satisfaction.
For **family travelers**, the hotel excels in providing a safe and accommodating environment. The excellent service, spacious rooms and convenient, easy-access location make it a suitable choice for families.
Finally, the beds are frequently highlighted for their exceptional comfort, contributing to restful stays, although there are occasional notes about preferences for firmness or softness.
Overall, Sheraton Ottawa Hotel meets the expectations of a four-star establishment with its robust facilities, committed staff and prime location. Despite minor areas for improvement, it maintains a strong reputation as a commendable choice for visitors to Ottawa.
The premier choice for boutique hotels in Ottawa, the hotel offers unmatched accommodations, amenities, and services.
Summary of reviews
Arc The Hotel enjoys a stellar reputation among guests, primarily due to its convenient location in the heart of downtown Ottawa. Visitors appreciate being steps away from significant attractions like Parliament Hill and ByWard Market, making it an excellent choice for both leisure and business travelers. Adding to the appeal is the easy access to public transportation, which eliminates the need for a car for most visitors.
Guests consistently commend the hotel's friendly and accommodating staff who enhance the welcoming atmosphere. Cleanliness is another highlight, with rooms and facilities regularly described as immaculate. Visitors enjoy comfortable beds and high-quality bedding, ensuring a restful night’s sleep. While some amenities, like the decor, might seem slightly outdated, the overall emphasis on cleanliness and comfort tends to overshadow these minor issues.
Arc The Hotel's breakfast receives praise for its quality and generous portions. Although not included with the room cost, guests find the breakfast worth the extra expense, with à la carte options like avocado toast with poached eggs being particularly popular. The dining experience, particularly dinner, receives mixed reviews, with some guests appreciating the offering when available and others noting room for improvement in variety and pricing.
The hotel offers several parking options, praised for their central location but noted for being somewhat costly. Some guests find the parking arrangements a bit complicated due to tight spaces and height restrictions. However, the staff is often highlighted for their helpfulness in navigating these challenges.
Despite its four-star rating, Arc The Hotel frequently surpasses expectations with its clean accommodations, friendly staff, and prime location. Guests appreciate the overall value for money, despite occasional drawbacks like parking fees and WiFi quality. The hotel's emphasis on comfort and cleanliness makes it a favored choice for those visiting Ottawa, encouraging many guests to plan return visits.
ReStays Ottawa emerges as a highly acclaimed hotel located in the heart of downtown Ottawa. Guests consistently praise its ideal position, offering effortless access to major landmarks like Parliament Hill, Rideau Canal, and Byward Market, making it a perfect base for exploring the vibrant city. This modern apartment hotel impresses with spacious and excellently equipped rooms, which include thoughtful amenities such as in-room laundry facilities, ensuring comfort and convenience for both business and leisure travelers.
The hotel is noted for its impeccably clean suites and rooms, contributing to an atmosphere of luxury and relaxation. The modern decor and well-maintained facilities add to its allure, making guests feel at home. Staff at reStays Ottawa contribute significantly to the positive experience, consistently earning high praise for their professionalism, friendliness, and attentiveness, which enhances the welcoming atmosphere throughout the hotel.
While parking is somewhat costly, the modern, clean, and secure underground facilities offer seamless access to the hotel, adding convenience to the stay. Families appreciate the hotel's spacious accommodations, well-equipped kitchens, and laundry facilities, making it an ideal choice for extended visits. The beds are highly commended for their comfort, ensuring restful nights complemented by quiet surroundings.
Overall, reStays Ottawa stands out for its exceptional blend of modern luxury, comprehensive amenities, and unbeatable location, making it a superb choice for anyone looking to experience the best of Ottawa. The combination of stylish design, functionality, and excellent service leaves guests eager to return, reinforcing its reputation as a hidden gem in Canada's capital city.
Metcalfe Hotel Ottawa by Gray Collection, nestled in the heart of Ottawa, offers guests a delightful blend of comfort, convenience, and style. Its prime location near Parliament Hill, historic sites, and cultural attractions makes it an ideal base for both leisure and business travelers. The hotel's chic décor and tranquil atmosphere provide a welcoming retreat after exploring the vibrant downtown core. Guests frequently commend the friendly and attentive staff, whose exceptional service enhances the hospitality experience.
Visitors enjoy dining at Cocotte, the hotel's renowned restaurant, which serves an à la carte menu praised for its quality and diversity, particularly during breakfast and brunch. Despite some criticisms of higher prices and service speed, the delightful ambiance and delicious offerings make dining at Cocotte a memorable experience. The rooms receive high praise for their cleanliness, spaciousness, and modern design, equipped with luxurious amenities that ensure a comfortable stay. Even though there are occasional issues with Wi-Fi connectivity and parking costs, the overall ambiance, and exceptional service create a positive impression.
In addition to its impeccable cleanliness, The Metcalfe is celebrated for its comfortable beds and high-quality bedding, contributing to restful nights. The hotel's beautiful boutique setting is marked by European charm, striking a balance between elegance and simplicity. While there are suggestions for improvements to warrant luxury status, guests frequently highlight The Metcalfe as a hidden gem in Ottawa, combining outstanding accommodation with superb service, making it a top choice for travelers seeking comfort, cleanliness, and a convenient locale.
The Lord Elgin Hotel in Ottawa excels in several key areas that make it a highly recommended choice for visitors. Its outstanding location in the heart of downtown Ottawa garners consistent high praise. The proximity to Parliament Hill, the National Arts Centre and Byward Market, along with easy access to shops, restaurants and entertainment venues, makes exploring the city convenient. The historic charm of the building and the clean, comfortable rooms, paired with friendly, accommodating staff, add to the appeal.
Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.
Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.
Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.
The staff at the Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.
Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.
The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.
The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.
Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.
The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.
In summary, the Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
The Westin Ottawa is highly regarded for its blend of luxury, comfort, and prime location in downtown Ottawa. Guests frequently praise the hotel's exceptional positioning, with convenient access to significant attractions such as Parliament Hill and the Byward Market, as well as direct connections to the Rideau Centre and Shaw Centre. Its stunning city and canal views add to the allure, making it an ideal base for both business and leisure travelers.
Breakfast at The Westin Ottawa is a standout feature, with a diverse and delicious menu that often includes memorable items like lox and croissants. Daly’s, a popular spot for breakfast, impresses guests with its quality service and delightful ambiance, enhanced by views of the Parliament Buildings.
The rooms at the hotel are spacious, airy, and well-maintained, featuring comfortable beds that guarantee restful sleep. Many offer spectacular views of the city skyline, contributing to a welcoming and home-like atmosphere. Guests appreciate the clean and modern style of the accommodations, complementing the attentive and professional service provided by the hotel staff.
Staff at The Westin Ottawa are repeatedly commended for their friendliness and helpfulness, going above and beyond to ensure a pleasant guest experience. The hotel's exceptional cleanliness is a recurring theme in reviews, with dedicated housekeeping maintaining the high standards expected by visitors.
The hotel’s fitness and wellness facilities exceed typical hotel offerings, boasting a well-equipped gym and a variety of amenities, including a saltwater pool, whirlpool, and sauna. These features cater to various wellness needs and are often highlighted for their quality.
Families find The Westin Ottawa to be particularly accommodating, with amenities such as a family-friendly pool and direct access to the Rideau Centre that simplify travel logistics. The hotel ensures comfort and convenience, making it suitable for families visiting the city for special occasions.
Overall, The Westin Ottawa is characterized by its luxurious feel, exceptional service, and strategic location, making it a preferred choice for travelers seeking a high-end experience with easy access to Ottawa’s vibrant core.
DoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.
Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
Les Suites Hotel Ottawa in Ottawa is highly praised for its exceptional location. Nestled in the heart of downtown, it offers easy access to major attractions like ByWard Market, Rideau Center and Parliament Hill. Guests find this central position ideal for exploring the city, visiting restaurants and enjoying the vibrant nightlife. Despite a few concerns about the surrounding area's vibe, the convenience and accessibility are significant advantages.
The hotel features a well-regarded café that serves breakfast and dinner. The breakfast offerings are praised for their quality and variety, although some guests feel it is overpriced with limited options. The café's dinner service is appreciated for its delicious food and charming ambiance. Additionally, the hotel's suites come with well-equipped kitchens, allowing guests to prepare their own meals, which is particularly beneficial for longer stays.
The rooms at Les Suites Hotel Ottawa are frequently commended for their spaciousness and comfort, ideal for families and extended stays. Guests appreciate the large suites, which include fully equipped kitchens, washers, dryers and multiple bathrooms. Cleanliness is noted as generally good, although some reviews point out areas needing updates and better upkeep. Comfortable beds and friendly staff further enhance the experience.
The hotel's staff is another highlight, often described as helpful, friendly and professional. Specific staff members are recognized for going above and beyond to ensure a pleasant stay. While there are occasional mentions of less favorable interactions, the overall sentiment is positive.
Cleanliness receives mixed reviews with many guests praising well-maintained and tidy rooms, enhanced by effective housekeeping. However, recurrent issues such as stained carpets, outdated decor and occasional odors are noted, suggesting room for improvement.
The free Wi-Fi service also receives mixed feedback. While some guests enjoy reliable internet, others experience significant connectivity issues, especially at night. This highlights an area in need of consistency and enhancement.
The gym at the hotel is highly regarded, described as well-equipped and pleasant, contributing positively to the guest experience. In contrast, the pool receives mixed reviews with many appreciating its cleanliness and indoor setting but others citing issues with water temperature and restricted access, indicating potential for improvements.
Parking is a notable inconvenience, often described as expensive and confusing, especially with ongoing construction and lack of direct elevator access. Despite the secure and sometimes convenient setup, many guests find the additional fees burdensome.
Finally, the beds in the hotel are largely praised for their comfort, though the sofa beds are widely criticized for being uncomfortable. Guests seeking optimal comfort should avoid relying on the latter.
Overall, Les Suites Hotel Ottawa offers a comfortable and convenient stay in a prime downtown location with highlights including spacious rooms, friendly staff and well-received dining options, though some areas like cleanliness, Wi-Fi and parking could benefit from enhancements.
'Andaz Ottawa Byward Market - a concept by Hyatt' receives largely positive reviews from guests, highlighting many facets of the hotel that contribute to an enjoyable stay.
**Location**: The hotel's prime location in the heart of Ottawa's ByWard Market stands out as one of its greatest assets. Guests appreciate the convenient proximity to key attractions like Parliament Hill, Rideau Canal and various museums. The surrounding area boasts a vibrant selection of restaurants, cafés and shopping centres, making it ideal for both leisure and business travelers. The panoramic views from the hotel's rooftop bar further enrich the experience, offering stunning sights of the cityscape.
**Breakfast and Dinner**: The dining experience is generally well-received with many guests enjoying the à la carte breakfast praised for its variety and taste. While some found the breakfast service lacking in vegetarian options and speed, many praised the quality of the dishes and staff's attentiveness. Dinner options also receive praise, particularly the phenomenal food in the first-floor restaurant and drinks, charcuterie and sunset views from the rooftop restaurant. However, slow service and reservation difficulties were noted by some guests.
**Rooms**: Guests frequently laud the rooms for their spaciousness, modern design and cleanliness. The comfortable beds, well-equipped amenities and beautiful views from large windows receive high marks. Minor issues such as noise, non-functional air conditioning and occasional maintenance problems are mentioned, but the attentive service at check-in and check-out helps mitigate these concerns.
**Cleanliness**: Overall, the hotel maintains a high standard of cleanliness. Guests commend the spotless and comfortable rooms, along with the modern and stylish atmosphere. Some areas for improvement include ensuring daily housekeeping and addressing isolated reports of less-than-clean corridors and elevators.
**Staff**: The staff at Andaz Ottawa Byward Market receive extensive praise for their friendliness and helpfulness. The front desk team is particularly noted for their courteous demeanor and efficiency, enhancing the guest experience. Occasional criticisms include perceived incompetence or unhelpfulness from some staff members, but these seem to be exceptions rather than the rule.
**Family-Friendly Features**: The hotel offers a welcoming environment for families with thoughtful amenities such as connected rooms and free snacks. Spacious, comfortable rooms and a convenient location make it a suitable choice for family stays, although the environment may better suit quieter children.
**Beds**: The beds are generally described as very comfortable with many guests enjoying restful nights on the large, king-size mattresses. Some found the pillows too thin or the beds too hard, but these complaints are less common.
**Facilities for Business Travelers**: Business travelers find the hotel's location and amenities favorable for professional stays. The upscale meeting areas, business center and clean environment are appreciated. Some logistical challenges such as breakfast timing and occasional short staffing are noted but overall, the facilities meet business needs effectively.
**Accessibility**: Guests with disabilities find the hotel accommodating with accessible rooms and facilities that enhance convenience and comfort.
**WiFi**: The WiFi receives mixed reviews with several guests experiencing fast and reliable connections while others encounter frequent connectivity issues.
Overall, 'Andaz Ottawa Byward Market - a concept by Hyatt' is praised for its modern, stylish accommodations, prime location and friendly, attentive staff, making it a strong choice for a variety of travelers.
Le Germain Hotel Ottawa garners widespread praise for its prime downtown location, offering guests seamless access to Ottawa's vibrant attractions such as the Byward Market and Rideau Centre, all within a convenient walking distance. This ideal setting is complemented by the hotel's modern and immaculate facilities, including a 24-hour gym and a well-received breakfast despite some mixed feedback regarding its value for money.
The hotel's dining experience extends its excellence into dinner offerings with guests enjoying an intimate restaurant ambiance, delicious food and drink options and prompt room service. Although the restaurant menu is noted for its limited variety and higher prices, the overall dining experience remains notably positive.
Guests consistently celebrate the comfort and design of the rooms at Le Germain Hotel Ottawa. The spacious, luxuriously appointed rooms provide impressive views and a home-away-from-home feel. The use of wood or LVT flooring over carpets and the artistically designed interiors contribute to the comfort and aesthetic. The hotel's cleanliness is often highlighted with meticulous upkeep and pleasant scents enhancing the stay.
The exceptional staff is a standout feature, frequently described as friendly, helpful and professional. Their attentive service significantly elevates the guest experience. However, while the hotel offers valet and parking options, the cost and limited availability may be a drawback for some guests.
The beds at Le Germain Hotel Ottawa are another highly commended aspect, often described as "heavenly" and among the most comfortable guests have experienced, ensuring a restful stay. Despite minor complaints about occasional housekeeping lapses and parking fees, the hotel overall maintains a strong reputation for quality, comfort and exceptional service, making it a preferred choice for visitors to Ottawa.
Hotel V is highly praised for its convenient and well-situated location in Gatineau. Guests appreciated the proximity to various amenities, including shops, restaurants and a sports complex, making it an ideal base for both leisure and business travelers. The neighborhood atmosphere is noted as quiet but surrounded by ample businesses and the hotel's renovated accommodations are described as clean and tranquil. The large parking area and the friendly, courteous and professional staff add to the overall positive experience.
The restaurant at Hotel V, particularly Rumeurs, offers a standout dining experience. Guests often highlight the excellent quality and selection of meals, providing great value for money. Despite occasional complaints about the cost of dinner and some issues with service, the overall dining experience is highly recommended.
Rooms at Hotel V receive mixed reviews. While many guests commend the cleanliness, comfort and modern décor, others find the rooms small, dated or noisy. Issues such as stained bedding and unclean rooms upon arrival are mentioned, but the hotel's basic amenities and generally well-maintained environments contribute positively to many guests' stays.
Cleanliness is a significant strong point for Hotel V with numerous accolades for well-kept facilities and pristine rooms. Guests also enjoy the serene atmosphere and comfortable bedding. The spa and sauna facilities enhance the guest experience, although there are isolated incidents of cleanliness issues.
The staff at Hotel V are frequently described as polite, courteous and supportive. The check-in process is noted for its smoothness and efficiency and the entire team is praised for their friendly demeanor and dedication to service. This commitment significantly contributes to the positive guest experiences.
The spa area is another highlight, providing a relaxing and pleasant environment with various temperature settings and clean facilities. The outdoor hot tub and heated outdoor spa, along with the outdoor terrace, are particularly appreciated. Although some facilities are occasionally not fully operational, the majority of guests enjoy their spa experience.
Regarding beds, guests' opinions are mixed. While many find the beds comfortable, especially the king beds, others complain about the discomfort of Murphy beds and issues with hard or worn-out mattresses. This results in varied sleep experiences among the hotel's guests.
Overall, Hotel V is recommended for its excellent location, friendly staff and clean, tranquil accommodations despite some mixed reviews on the room conditions and bed comfort.
Categories
Romantic
4 Star
Golf
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 20 hotels in and around Carp