Hotel Majestic

Casablanca 33.59116100, -7.61343100 , 57, Avenue Lalla Yacout Casablanca Maroc (Show on Map)
7.0
Good


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Summary of reviewsHotel Majestic in Casablanca generally provides a positive experience for travelers, particularly due to its stellar location and friendly, helpful staff. Its central location makes it easy to explore key attractions such as the old Medina, Hassan II Mosque and various markets with convenient access to public transportation, restaurants and shops. The hotel's prime setting alongside a welcoming and accommodating staff, including individuals praised for exceptional service, contributes significantly to its appeal.

The hotel’s breakfast offerings stand out as a highlight for many guests, featuring a diverse array of both traditional Moroccan and Western-style dishes that showcase freshness and quality. Many enjoy the rich variety, live cooking stations and the hearty and delicious spread which adds excellent value to the overall stay.

While the dinner experience at Hotel Majestic is generally well-received, especially during special events like Ramadan Iftar, some guests have reported longer wait times. The proximity to numerous local dining options around the hotel compensates, allowing guests to enjoy a variety of culinary experiences.

Room experiences at Hotel Majestic are mixed. Many guests appreciate the spacious and comfortable rooms, some of which offer nice views and balconies, significantly enhancing the overall comfort and value for money. However, the age of the hotel is evident in certain areas with some guests noting the need for updates to furniture and facilities. Cleanliness varies with some rooms maintained well and others facing issues like dust, mold and insects. Despite these inconsistencies, the rooms managed to meet the needs of budget-conscious travelers.

Cleanliness throughout the hotel also shows variability. While some guests commend the diligent housekeeping staff, others encounter problems such as dirty bathrooms, stained sheets and general lack of cleanliness in common areas. This disparity suggests the need for improved standards and more consistent maintenance.

A consistent highlight in the reviews is the performance of the hotel staff. Many guests are quick to praise the front desk, housekeeping and bell staff for their friendliness, attentiveness and willingness to go above and beyond to ensure a pleasant stay. Individuals like Zakaria, Mouad, Ahmed and Younes receive frequent commendations for their warm hospitality and exceptional service.

WiFi connectivity at the hotel is another area with mixed reviews. While some guests experience fast and reliable internet, many report issues with poor signals, slow connections and complete outages, particularly on higher floors. Improving WiFi quality could significantly enhance the guest experience, especially for those relying on internet access during their stay.

Families find Hotel Majestic accommodating and friendly with ample space and facilities suited for group stays. Children particularly enjoy the environment and the staff’s supportive nature helps create a family-friendly atmosphere. However, improvements in security and breakfast seating for larger families would be beneficial.

The beds at Hotel Majestic generally receive positive feedback for their comfort with clean and comfortable bedding mentioned frequently. However, issues such as hard mattresses, bulky pillows and occasional cleanliness concerns like bed bugs detract from the overall experience, suggesting a need for better consistency.

When it comes to the hotel’s four-star rating, many guests feel that it doesn’t quite meet the expected standards, resembling more of a two or three-star establishment by European benchmarks. Nonetheless, good value for money, a clean environment and friendly staff still provide a pleasant stay for many visitors.

Overall, Hotel Majestic offers a reasonably satisfying stay for travelers seeking to explore Casablanca with its central location, friendly staff and rich breakfast being key strengths. However, improvements in room maintenance, cleanliness, WiFi connectivity and adherence to four-star standards would enhance the guest experience further.
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Dog Friendly Hotel
Hotel Majestic is dog-friendly and welcomes canine visitors. While it does not offer specific amenities for dogs or allow them to be off-leash, it accommodates dogs with a welcoming attitude. The hotel generally accepts pets.

Accessible Hotel
This hotel offers entire units that are wheelchair accessible.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

4-Star Hotel

Room Types
Single Room Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views.

Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 3 beds.

Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 4 beds.

Deluxe Double Room with Balcony Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Guest Reviews
7.0
Good
Location
Hotel Majestic in Casablanca receives consistent praise for its central location, placing it within easy reach of the city's main attractions, restaurants, shops and public transportation. Guests find the hotel perfectly situated for exploring downtown Casablanca with many noting it is just a short walk from key sites like the old Medina, Hassan II Mosque and various markets. The proximity to Casa Port and other transport hubs makes it convenient for both new visitors and regular travelers.

The convenience of being at the heart of the city, where everything is accessible on foot or via tram and taxi, is frequently highlighted. Visitors appreciate the availability of cafes, restaurants, currency exchange facilities and the bustling atmosphere that surrounds the hotel.

The hotel's strategic location is complemented by friendly and helpful staff, particularly noting names like Zakaria for their exceptional service. While some reviews mention noise and the need for some investment in the building's preservation, the balance typically leans towards positive experiences thanks to the advantageous setting and reasonable pricing.

In summary, Hotel Majestic is an ideal choice for travelers looking to be centrally located in Casablanca, offering easy access to key sites and amenities, making it a satisfying base for a stay in the city.

Breakfast
Hotel Majestic receives high praise for its breakfast offerings, which are noted for their variety and quality. Guests frequently highlight the extensive selection ranging from traditional Moroccan items, like msemen and freshly made pancakes, to Western-style dishes including pastries, eggs and coffee. Many appreciate the freshness and abundance of the food, as well as the inclusion of unique touches such as live cooking stations and Moroccan bread.

The breakfast is described as delicious, rich, hearty and accommodating various tastes—from savory to sweet. Despite some occasional mentions of repetitiveness or lack of fruit, the overall sentiment is one of satisfaction. Diners enjoy the pleasant atmosphere of the breakfast lounge and commend the friendly, attentive staff. Guests find the breakfast experience delightful and nourishing, often associating it with value for money especially when included in the room rate.

In summary, the breakfast at Hotel Majestic is a standout feature that enhances the guest experience with its diverse and appetizing offerings, making it a highlight for many visitors.

Dinner
Hotel Majestic offers diverse dining experiences appreciated by many guests. The dinner, often served buffet-style, includes traditional local food. There is positive feedback on the hotel's Iftar dinner during Ramadan and the ability to enjoy the breakfast menu for dinner. While some guests note a long wait for dinner service, the lunch offerings receive praise.

The hotel's location is advantageous, surrounded by various restaurants and bars, providing guests with numerous dining alternatives and vibrant nightlife. Furthermore, the hotel extends courtesy recommendations to nearby restaurants, occasionally offering discounts. This proximity to local eateries and shops adds to the overall convenience and enjoyment for guests staying at Hotel Majestic.

Rooms
Hotel Majestic offers a mix of experiences when it comes to their rooms with several guests highlighting the generous spaces and comfortable beds. Many visitors appreciated the good value for money, especially noting that the rooms were reasonably clean and spacious, providing a comfortable stay. Some rooms even boast nice views and balconies, adding to the overall appeal.

However, the hotel's age shows in many aspects with numerous comments about outdated furnishings and the need for renovations. While a few rooms have undergone updates, several still feature old furniture and fixtures. Cleanliness is another point of contention; although some guests found their rooms to be clean and tidy, others encountered issues like dust, mold and even insects. The presence of ants, cockroaches and damp smells were common complaints, pointing to inconsistencies in housekeeping standards.

Many reviews also mention functional problems such as malfunctioning electrical outlets, noisy environments, poor soundproofing and unreliable amenities like air conditioning and heating units. Bathrooms frequently suffer from issues such as water leakage, insufficient cleanliness and a lack of basic toiletries.

In summary, while Hotel Majestic provides spacious rooms at a reasonable price, guests should be prepared for a level of variability in room condition and cleanliness. Ideal for those looking for a budget-friendly option, it might not meet the expectations of travelers seeking modern amenities and pristine conditions.

Beds
Hotel Majestic has received mixed feedback regarding their beds, predominantly praising their comfort while noting some areas for improvement. The majority of guests found the beds to be comfortable, often highlighting them as a pleasant part of their stay. Comments frequently mentioned comfortable bedding and soft, large pillows that added to the overall comfort. Cleanliness of the beds was generally satisfactory with many guests appreciating spotless and quality bed linens.

However, there were a few recurring issues that detracted from the positive experiences. Some guests reported encountering hard mattresses and uncomfortable sleeping conditions with a notable frequency of complaints about excessively bulky pillows. Other issues included dirty or stained bedding, instances of bed bugs and occasional unpleasant odors from the beds. Separate beds were sometimes provided instead of the requested double beds and certain guests mentioned the discomfort of cot beds and inadequate bed sheets.

In spite of these drawbacks, many guests still described their sleep experience as comfortable and enjoyed the spaciousness and cleanliness of their rooms. Overall, while the beds at Hotel Majestic are often comfortable and conducive to a good night's rest, there are inconsistent experiences that suggest room for improvement in both comfort and cleanliness.

Cleanliness
Hotel Majestic offers a mixed experience when it comes to cleanliness. While some guests found their rooms to be clean, tidy and comfortable, including fresh sheets and spotless bathrooms, others reported significant issues. There were multiple mentions of dirty bathrooms, stained bedsheets and older, outdated furniture that could use renovation. Cleaners were generally described as friendly and helpful, diligently working every day to maintain rooms.

However, repeated complaints about ants, cockroaches, mold and general filth in rooms and common areas, like hallways and staircases, were concerning. Guests noted unclean carpets, stained walls and a persistent smell of dampness in many areas. Issues such as insufficient towel replacement, leaking showers and inadequate ventilation further contributed to a less than satisfactory stay for some visitors.

Overall, while a portion of guests appreciated the staff's effort and found the cleanliness acceptable or even commendable in some cases, the hotel appears to struggle with maintaining a consistently high standard of hygiene across all areas. The combination of an older building with maintenance issues and varying cleanliness levels means that experiences at Hotel Majestic can significantly differ from one visit to another.

Staff
Hotel Majestic is highly praised for its exceptional staff, often described as friendly, helpful and attentive. Guests frequently mention the warm and welcoming atmosphere created by the hotel employees, highlighting individuals like Zakaria, Mouad, Ahmed and Younes for their outstanding service and professionalism. Reviews emphasize that the staff at the reception desk, housekeeping and bell services consistently exceeded expectations, offering prompt and effective assistance. Many reviewers note the staff's readiness to make every effort to ensure a comfortable stay, often going above and beyond to meet guests’ needs.

It's clear from the feedback that the friendliness and helpfulness of the staff are among the hotel's greatest strengths. Guests appreciate the polite and smiling demeanor of the team, particularly the bellboys and housekeepers, who are noted for their cheerful attitudes. Instances of exceptional individual service are frequently highlighted with specific mention of staff members like Marwa from guest relations, who ensure that guests have everything they need and Mohamed the baggage handler, praised for his helpfulness.

Despite a few reports of occasional rudeness or unprofessional behavior from some staff members, the positive experiences far outweigh the negative ones. Guests consistently express gratitude for the courteous, kind and supportive nature of the staff, which appears to significantly enhance the overall experience at the hotel. Overall, the consensus is that Hotel Majestic's staff plays a critical role in making guests feel welcome and well cared for during their stay.

Wi-Fi
Hotel Majestic offers a mixed experience when it comes to internet connectivity, but it leans more towards the negative side. Some guests have noted that they experienced fast internet and strong WiFi during their stay with a few mentioning that the WiFi quality was exceptional compared to other hotels. On particular occasions, guests have found the WiFi to be good in their rooms and others have stated that the internet worked flawlessly.

However, a significant number of reviews mention problems with the WiFi. Many guests reported very poor WiFi signals, slow and unreliable connections and sometimes no WiFi at all in their rooms. Complaints about WiFi not working with iPhones, intermittent connections and the need to use personal data plans instead of the hotel's WiFi were also common. The sixth floor was specifically mentioned for poor connectivity and some guests experienced outages from afternoon to evening.

While a few guests found eventual fixes to WiFi issues, the general consensus suggests that Hotel Majestic needs to improve its WiFi quality to meet current standards. For potential visitors relying on WiFi for business or personal use, this could be a significant consideration.

Family
Hotel Majestic offers a commendable experience for families, providing good value for money, especially for stays of 2 or 3 nights. This family-friendly establishment is well-regarded for its accommodating and courteous staff, who are attentive and supportive to both young and elderly guests. The friendly family atmosphere and family-oriented environment make it an ideal choice for group stays, featuring rooms that can comfortably accommodate 3 or 4 people.

Children's enjoyment is a priority with numerous positive comments about their satisfaction with the hotel’s facilities. Many families reported that their children had fun and enjoyed their stay, though there are some remarks suggesting that security for children could be improved. Despite occasional challenges in finding breakfast seating for larger families, the overall sentiment highlights the convenience and comfort provided by Hotel Majestic.

The hotel excels in maintaining common areas and providing a friendly ambiance, thanks in large part to a dedicated guest relations team, including standout staff members like Fatima. Many reviewers noted the hotel's perfect location and the comfort of the beds, contributing to an overall pleasant experience.

Hotel Majestic is widely acknowledged as an ideal place for family stays, offering a supportive and child-friendly environment that ensures a comfortable and enjoyable visit for all family members.

4 Star
Hotel Majestic has left travelers with mixed impressions about its four-star rating. Despite being advertised as a four-star establishment, numerous reviews suggest that it falls short of this classification with some guests likening it more to a two or three-star hotel. There are comments about the hotel not reflecting European four-star standards and several guests noted specific shortcomings in the facilities and services that would be expected in a hotel of its claimed rating.

However, it's not all negative. The hotel seems to offer good value for money and some guests found it to be a clean and well-maintained property that met their expectations beyond its star rating. The breakfast received positive remarks and the overall atmosphere of the hotel, including a nice entrance and friendly, smiling staff, contributed to pleasant stays for some visitors.

In summary, Hotel Majestic has valuable elements, but numerous guests report that it does not live up to its advertised four-star status, indicating a need for some improvements to truly align with this higher classification.

Accessible
Hotel Majestic offers a range of accessibility features for guests with disabilities, making it a viable option for visitors requiring accessible facilities. The hotel's location is notably accessible, situated close to the Medina, tram lines and other major tourist attractions. The ease of accessing taxis and the provision of parking facilities further enhance its accessibility.

Accessible rooms are available on specific floors and basic amenities for disabled guests are in place, contributing to the overall convenience. Wheelchair accessibility and ramp access are also provided and the staff have been described as helpful, even to those with disabilities.

However, there are notable challenges, particularly concerning the elevator system. There have been frequent reports of elevator malfunctions, which significantly affects the ease of access to upper floors. These issues have occasionally made the hotel inaccessible for some guests, especially those who have difficulty climbing stairs. The spatial arrangement and placement of utilities in some accessible rooms could use improvement to enhance comfort and usability.

In summary, while Hotel Majestic offers several accessibility features and an accessible location, the persistent problems with elevator functionality and room arrangements may pose challenges for guests with disabilities.

Honeymoon
Hotel Majestic offers a decent experience for honeymoon travelers with its clean rooms and good bedding, which some guests found conducive for a happy honeymoon. The staff at the hotel are experienced, enhancing the stay with their professionalism. However, the hotel does not have specific packages or proactive suggestions for honeymooners and some reviewers felt it wasn’t particularly tailored for honeymoon-specific stays. While it's possible to enjoy a honeymoon stay at Hotel Majestic, there is room for improvement in terms of providing more dedicated amenities and experiences for such special occasions.

Luxury
Hotel Majestic offers a blend of past grandeur and modern convenience with its art deco design and strategic location between the city center and the train station, making it an excellent base for exploring the city and its promenade. Guests frequently highlight the exterior's impressive appearance and the plush, luxurious bedding, underscoring the hotel's commitment to comfort. Inside, the high level of cleanliness is notable, contributing to an overall feeling of luxury.

While the hotel exudes a grand impression, maintaining an air of posh sophistication, some guests note that certain luxury amenities are missing. The experience may not fully align with everyone's expectations of opulence, as the hotel appears to have seen a more luxurious past. Nevertheless, it remains a high-end and well-maintained option for travelers seeking a blend of elegance and strategic convenience, offering a simple yet elegant stay.

Romantic
Hotel Majestic is highly recommended for couples seeking a romantic getaway. The hotel features a romantic design that creates an inviting mood, perfect for enjoying quality time together. Couples would find the romantic hotel setting ideal with soundproof rooms ensuring a quiet and intimate environment. While a few reviews mentioned a lack of romantic ambiance, the overall sentiment suggests that the hotel provides a pleasant and romantic vibe. Although it might not be overwhelmingly romantic in every aspect, it remains a good choice for couples looking to experience a romantic stay.

Dog Friendly
Hotel Majestic is noted by guests for its dog-friendly nature, accommodating canine visitors with a welcoming attitude. However, despite its dog-friendly policy and general acceptance of pets, the hotel does not offer specific amenities for dogs, nor does it allow them to be off-leash. While it accommodates dogs well, some guests felt that the overall pet-friendliness could be improved, as the establishment does not explicitly highlight pet-friendly services or features. Thus, while dogs are allowed and welcomed, the hotel may not be the ideal choice for travelers seeking more comprehensive pet accommodations.


No, Hotel Majestic doesn't have any pool.

No, a spa isn't available at Hotel Majestic.

Yes, Hotel Majestic welcomes dogs.

No, parking facilities aren't available at Hotel Majestic.

No, Hotel Majestic doesn't have a gym.

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