Hotel Diego de Almagro Castro
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Diego de Almagro Castro is well-regarded for its strategic location at the entrance of Castro, Chile, offering convenient access to the town center and main highways. While some guests appreciate its peaceful distance from the city’s hustle and bustle, others note issues with traffic congestion and a lack of nearby dining options. Nonetheless, its proximity to key sites and neighboring attractions remains a strong advantage.
The breakfast buffet at the hotel is extensive, varied and praised for its delicious offerings, including gluten-free and lactose-free options. Guests enjoy the freshness of the items and the attentive service from the breakfast staff enhances the overall experience. However, there are calls for more variety, especially fresh fruits and better-quality juices and for quicker restocking to avoid congestion.
Dinner experiences are mixed with guests appreciating the food quality and variety but expressing frustration over slow service and early closing times. The restaurant staff's friendliness and the reasonable prices are positives, though improvements in service efficiency and menu variety, particularly vegan and vegetarian options, are needed.
The hotel rooms are spacious, comfortable and well-maintained, providing a relaxing environment for guests. Cleanliness is emphasized, although some issues with temperature control, ventilation and minor maintenance have been reported. The staff’s promptness in addressing room-related problems underscores the commitment to good service. Soundproofing is appreciated, contributing to a peaceful stay.
Guests commend the overall cleanliness of the hotel. The facilities and common areas are immaculate with efficient cleaning staff ensuring tidy and orderly spaces. Though occasional concerns about specific areas needing more attention arise, the hotel maintains a high standard of cleanliness.
The hotel staff is frequently praised for their exceptional service and friendliness. Reception staff, particularly individuals like Victor and Fabricio, are highlighted for their helpfulness and efficiency. While there are isolated comments about less friendly interactions, the general sentiment is positive with staff being proactive and attentive to guest needs.
Parking facilities at Hotel Diego de Almagro Castro are a notable positive aspect with spacious, convenient and free options available, including underground parking. Although there are occasional mentions of limited spaces and slow access due to traffic, overall satisfaction with the parking amenities is high.
The beds receive positive feedback for being comfortable, clean and well-maintained. Guests often describe them as super comfortable and cozy, contributing to a restful night’s sleep. However, there are occasional criticisms about bed conditions and discrepancies in bed type requests.
For business travelers, the hotel offers excellent facilities and staff attention, making it a suitable choice for work trips. Rooms are equipped with desks and the internet connection is robust, supporting remote work. Despite the lack of a coworking area, the in-room setups suffice for individual tasks. Minor improvements in gym service and room safes could enhance the experience further.
Overall, Hotel Diego de Almagro Castro provides a convenient and comfortable stay with notable strengths in location, cleanliness, staff service and business amenities, complemented by comfortable rooms and ample parking facilities.
Categories
The breakfast buffet at the hotel is extensive, varied and praised for its delicious offerings, including gluten-free and lactose-free options. Guests enjoy the freshness of the items and the attentive service from the breakfast staff enhances the overall experience. However, there are calls for more variety, especially fresh fruits and better-quality juices and for quicker restocking to avoid congestion.
Dinner experiences are mixed with guests appreciating the food quality and variety but expressing frustration over slow service and early closing times. The restaurant staff's friendliness and the reasonable prices are positives, though improvements in service efficiency and menu variety, particularly vegan and vegetarian options, are needed.
The hotel rooms are spacious, comfortable and well-maintained, providing a relaxing environment for guests. Cleanliness is emphasized, although some issues with temperature control, ventilation and minor maintenance have been reported. The staff’s promptness in addressing room-related problems underscores the commitment to good service. Soundproofing is appreciated, contributing to a peaceful stay.
Guests commend the overall cleanliness of the hotel. The facilities and common areas are immaculate with efficient cleaning staff ensuring tidy and orderly spaces. Though occasional concerns about specific areas needing more attention arise, the hotel maintains a high standard of cleanliness.
The hotel staff is frequently praised for their exceptional service and friendliness. Reception staff, particularly individuals like Victor and Fabricio, are highlighted for their helpfulness and efficiency. While there are isolated comments about less friendly interactions, the general sentiment is positive with staff being proactive and attentive to guest needs.
Parking facilities at Hotel Diego de Almagro Castro are a notable positive aspect with spacious, convenient and free options available, including underground parking. Although there are occasional mentions of limited spaces and slow access due to traffic, overall satisfaction with the parking amenities is high.
The beds receive positive feedback for being comfortable, clean and well-maintained. Guests often describe them as super comfortable and cozy, contributing to a restful night’s sleep. However, there are occasional criticisms about bed conditions and discrepancies in bed type requests.
For business travelers, the hotel offers excellent facilities and staff attention, making it a suitable choice for work trips. Rooms are equipped with desks and the internet connection is robust, supporting remote work. Despite the lack of a coworking area, the in-room setups suffice for individual tasks. Minor improvements in gym service and room safes could enhance the experience further.
Overall, Hotel Diego de Almagro Castro provides a convenient and comfortable stay with notable strengths in location, cleanliness, staff service and business amenities, complemented by comfortable rooms and ample parking facilities.
Hotel Taking Steps Towards Sustainability
Hotel Diego de Almagro Castro incorporates eco-friendly practices into its daily operations. The hotel utilizes energy-efficient lighting throughout its facilities to reduce energy consumption. It also has established waste reduction programs, demonstrating a commitment to minimizing its environmental impact. The hotel is dedicated to preserving the natural beauty of the Chiloé region through these initiatives.
Family Friendly Hotel
This hotel offers a heated indoor pool and family-friendly services, making it a solid choice for families seeking a comfortable and convenient stay.
Hotel with Swimming Pool
This hotel includes a heated indoor pool for relaxation. It is well-regarded for family-friendly services and is located within a short drive of local attractions.
Heated Pool Indoor Pool
Business Hotel
Offers modern amenities, including meeting rooms and high-speed Wi-Fi, suitable for business travelers. Its central location in Castro provides convenient access to dining and networking venues.
Hotel with Parking
Hotel Diego de Almagro Castro clearly states that free parking is available for guests.
4-Star Hotel
This 4-star hotel offers a comfortable stay with amenities such as a swimming pool and Wi-Fi. Its location on the Panamericana Norte provides easy access to Castro and surrounding areas.
Hotel with Indoor Pool
This hotel offers an indoor pool which is heated. Guests can also access a sauna as part of the hotel's facilities.
Hotel with Heated Pool
This 4-star hotel provides a heated indoor pool accessible all year round, along with a sauna. It offers a comfortable and standard hotel experience with reliable heated pool facilities.
Guest Reviews
Hotel Diego de Almagro Castro offers a strategic and generally well-regarded location for visitors to Castro, Chile. Situated at the city’s entrance, the hotel provides convenient and easy access to both the town center and main highways. It is particularly appreciated for its proximity to key sites, offering beautiful views of the bay and the famous stilt houses.
While some guests find the hotel a bit far from the bustling center, requiring a short drive or a 20-minute walk, others appreciate this slight distance, viewing it as a peaceful retreat away from the city’s noise. The location at the outskirts is practical for those who have meetings in the area and for travelers seeking swift travel to neighboring attractions like Dalcahue, Achao and Rilán.
However, the location does have its drawbacks. The hotel is subject to traffic congestion, especially during peak hours, making car travel a bit challenging. Some guests also felt that the immediate surrounding area lacks the charm of central Castro, noting a need for more local dining options close by.
Despite these minor inconveniences, the hotel remains a top choice for its convenience, accessibility and excellent facilities.
The breakfast experience at Hotel Diego de Almagro Castro has garnered a variety of opinions from guests. On the positive side, many highlight the breakfast as extensive, varied and delicious. A notable remark is the remarkable and plentiful buffet offering a good variety of products with some guests appreciating the inclusion of gluten-free and lactose-free options.
Guests consistently praise the freshness and taste of items like marraquetas, scrambled eggs and a rich assortment of breakfast dishes. The attention and service from the staff during breakfast are commended for being attentive and friendly, adding to the overall enjoyment of the experience.
However, several guests have noted areas for improvement. Common critiques include the lack of variety and the slow restocking of items like bread and eggs, which sometimes leads to congestion and waiting in the breakfast dining room. Another frequent point of contention is the absence of fresh fruits and non-diluted juices with multiple reviews calling for an improvement in the quality and selection of breakfast offerings, particularly the inclusion of more fresh and local products.
Overall, while the breakfast at Hotel Diego de Almagro Castro is highly praised by many for its variety and taste, there are notable calls from guests for enhanced variety, better quality and more efficient restocking to elevate the breakfast experience further.
Guests at Hotel Diego de Almagro Castro have mixed feelings about the dinner experience. On the positive side, the quality of the food and the variety offered at the restaurant are generally praised. Many guests found the food delicious with special mentions of excellent lunches and varied menus. The restaurant has good prices and the staff are friendly, contributing to a pleasant dining atmosphere.
However, the reviews highlight significant areas needing improvement. One recurring issue is the early closing time of the restaurant, which many guests found inconvenient. The dinner service is often described as slow and poorly managed with long wait times and instances of inexperienced staff struggling to keep up with orders. Additionally, the limited variety of dishes and lack of vegan and vegetarian options were mentioned as significant drawbacks.
There were also occasional reports of poorly prepared meals with specifics such as tough meat, cold and raw fish and hard bread. Some guests experienced food running out before closing time and insufficient seating and food availability during breakfast.
In summary, while guests generally appreciate the food quality and varied menu at Hotel Diego de Almagro Castro, improvements in service efficiency, menu variety and accommodating dietary preferences could significantly enhance the dining experience. The restaurant's operational hours and staff training also need attention to meet guests' expectations better.
Hotel Diego de Almagro Castro is frequently praised for its spacious and comfortable rooms, which provide ample space for relaxation. The rooms are often noted for their cleanliness, modernity and good maintenance. Many guests appreciate the cozy beds, ensuring a restful sleep. The hotel's rooms also offer large bathrooms with many appreciating the functionality and well-kept nature of these facilities.
The rooms are generally well-heated, creating a welcoming environment, although some reviews mention the inability to control the room temperature, leading to occasional discomfort when it gets too hot or cold. Issues with ventilation and heating have been pointed out as areas needing improvement with a few rooms experiencing bad odors, poor insulation and problems with temperature regulation.
Despite these occasional issues, the overall feedback highlights the comfort, brightness and pleasant atmosphere of the rooms. The staff's promptness in addressing room-related problems is frequently mentioned, indicating a commitment to good service. The rooms are relatively quiet with notable soundproofing contributing to a peaceful stay, though some reports of external noise and minor maintenance issues do crop up.
All in all, Hotel Diego de Almagro Castro offers large, comfortable and well-maintained rooms that cater to a pleasant and relaxing guest experience, albeit with some room for improvement in terms of temperature control and ventilation.
Hotel Diego de Almagro Castro has generally received positive feedback regarding the comfort of its beds. Many guests have praised the beds as being very comfortable, describing them as clean and well-maintained. Words like super comfortable, cozy and impeccably clean frequently appear in the reviews, indicating a high level of guest satisfaction in this regard. Several mentions of excellent mattresses and good bed conditions underscore the hotel's commitment to providing a restful night's sleep.
However, the feedback is not entirely without criticism. Some guests have noted issues, such as mattresses that were sinking, noisy beds and occasional discrepancies like receiving two beds instead of the requested double bed. While the reviews are mostly favorable, a few guests felt that the beds were either too hard or in bad condition, suggesting there might be some variability in the quality of the bedding.
On a more positive note, several guests enjoyed not only the comfort of the beds but also the overall room comfort with emphasis on well-heated rooms and clean, inviting bed linens. The hotel's varied and satisfying breakfast has also been highlighted as a complement to the comfortable sleeping arrangements.
In summary, guests of Hotel Diego de Almagro Castro are likely to find the beds to their liking with numerous mentions of comfort and cleanliness, though there may be occasional inconsistencies that could affect some stays.
Hotel Diego de Almagro Castro receives generally positive reviews regarding its cleanliness. Many guests appreciated the immaculate state of the rooms, highlighting the new and clean facilities. The common areas are also consistently noted for their tidiness with fresh towels and clean bathrooms being particularly mentioned. The cleaning staff is described as efficient and attentive, ensuring that spaces are neat and orderly. However, there are occasional concerns about specific areas needing more attention, such as hallways, bathroom pipes and carpets. Some guests reported unpleasant odors in the bathrooms and subpar cleaning services on some days. Despite these issues, the predominant feedback emphasizes a high standard of cleanliness, making it a reliable choice for travelers seeking a clean and comfortable stay.
Hotel Diego de Almagro Castro receives high marks for its staff's exceptional service and friendliness. Guests consistently praise the reception staff for their efficiency and helpfulness, particularly highlighting individuals like Victor and Fabricio for their outstanding service. The attentiveness of the staff stands out with many reviews mentioning their proactive approach in addressing guest needs and ensuring a pleasant stay.
Despite a few isolated comments about less friendly interactions or insufficient staffing, the overwhelming sentiment is positive. Dining room and breakfast staff are frequently commended for their pleasant demeanor and excellent service, contributing significantly to an enjoyable hotel experience.
Common themes in the reviews include the staff's warmth, professionalism and willingness to assist guests at all times. The overall attention to guests and the staff's ability to accommodate requests swiftly and efficiently are notable strengths of the hotel. While there are occasional remarks about the need for better management or more experienced team members, the hotel's commitment to good service and guest satisfaction is evident across the board.
Hotel Diego de Almagro Castro boasts an impressive parking setup that frequently garners positive remarks from its guests. The parking facilities are described as large, spacious and convenient, allowing for easy access and ample maneuverability. Many visitors highlight the ample free parking available, along with the convenience of an underground parking option within the same building.
The ease of finding parking spots and the consistent availability further enhance the overall guest experience. Despite occasional mentions of limited parking space or slow access due to traffic jams, the general consensus points toward satisfaction with the parking amenities. The presence of a nearby parking elevator and the strategic placement of parking facilities add to the guest convenience.
In summary, the parking at Hotel Diego de Almagro Castro is predominantly viewed as a strong positive aspect, offering a hassle-free and spacious solution for those traveling by car.
Hotel Diego de Almagro Castro has generated positive feedback from business travelers. It stands out for providing facilities that cater well to professionals, making it a suitable choice for work trips. The hotel chain maintains a high standard, reflected in the very good overall facilities and excellent staff attention. Rooms are equipped with desks, facilitating remote work and the internet connection is robust, ensuring smooth online operations.
The hotel is particularly convenient for business travel, geared towards professionals who frequent the area for work. It’s described as a good business hotel with efficient staff always on hand to assist with business needs. While there is no coworking area, the in-room setups are adequate for individual work tasks. There are a few areas for improvement, such as the gym service and room safes, but overall, the hotel provides a very good place for accommodation for work, boasting a reputation for good trips and excellent stays.
Given its strategic location and service-oriented approach, the hotel is highly recommended for business travelers looking for a reliable and comfortable stay while attending to professional commitments.
Location Show Map
Location
While some guests find the hotel a bit far from the bustling center, requiring a short drive or a 20-minute walk, others appreciate this slight distance, viewing it as a peaceful retreat away from the city’s noise. The location at the outskirts is practical for those who have meetings in the area and for travelers seeking swift travel to neighboring attractions like Dalcahue, Achao and Rilán.
However, the location does have its drawbacks. The hotel is subject to traffic congestion, especially during peak hours, making car travel a bit challenging. Some guests also felt that the immediate surrounding area lacks the charm of central Castro, noting a need for more local dining options close by.
Despite these minor inconveniences, the hotel remains a top choice for its convenience, accessibility and excellent facilities.
Breakfast
Guests consistently praise the freshness and taste of items like marraquetas, scrambled eggs and a rich assortment of breakfast dishes. The attention and service from the staff during breakfast are commended for being attentive and friendly, adding to the overall enjoyment of the experience.
However, several guests have noted areas for improvement. Common critiques include the lack of variety and the slow restocking of items like bread and eggs, which sometimes leads to congestion and waiting in the breakfast dining room. Another frequent point of contention is the absence of fresh fruits and non-diluted juices with multiple reviews calling for an improvement in the quality and selection of breakfast offerings, particularly the inclusion of more fresh and local products.
Overall, while the breakfast at Hotel Diego de Almagro Castro is highly praised by many for its variety and taste, there are notable calls from guests for enhanced variety, better quality and more efficient restocking to elevate the breakfast experience further.
Dinner
However, the reviews highlight significant areas needing improvement. One recurring issue is the early closing time of the restaurant, which many guests found inconvenient. The dinner service is often described as slow and poorly managed with long wait times and instances of inexperienced staff struggling to keep up with orders. Additionally, the limited variety of dishes and lack of vegan and vegetarian options were mentioned as significant drawbacks.
There were also occasional reports of poorly prepared meals with specifics such as tough meat, cold and raw fish and hard bread. Some guests experienced food running out before closing time and insufficient seating and food availability during breakfast.
In summary, while guests generally appreciate the food quality and varied menu at Hotel Diego de Almagro Castro, improvements in service efficiency, menu variety and accommodating dietary preferences could significantly enhance the dining experience. The restaurant's operational hours and staff training also need attention to meet guests' expectations better.
Rooms
The rooms are generally well-heated, creating a welcoming environment, although some reviews mention the inability to control the room temperature, leading to occasional discomfort when it gets too hot or cold. Issues with ventilation and heating have been pointed out as areas needing improvement with a few rooms experiencing bad odors, poor insulation and problems with temperature regulation.
Despite these occasional issues, the overall feedback highlights the comfort, brightness and pleasant atmosphere of the rooms. The staff's promptness in addressing room-related problems is frequently mentioned, indicating a commitment to good service. The rooms are relatively quiet with notable soundproofing contributing to a peaceful stay, though some reports of external noise and minor maintenance issues do crop up.
All in all, Hotel Diego de Almagro Castro offers large, comfortable and well-maintained rooms that cater to a pleasant and relaxing guest experience, albeit with some room for improvement in terms of temperature control and ventilation.
Beds
However, the feedback is not entirely without criticism. Some guests have noted issues, such as mattresses that were sinking, noisy beds and occasional discrepancies like receiving two beds instead of the requested double bed. While the reviews are mostly favorable, a few guests felt that the beds were either too hard or in bad condition, suggesting there might be some variability in the quality of the bedding.
On a more positive note, several guests enjoyed not only the comfort of the beds but also the overall room comfort with emphasis on well-heated rooms and clean, inviting bed linens. The hotel's varied and satisfying breakfast has also been highlighted as a complement to the comfortable sleeping arrangements.
In summary, guests of Hotel Diego de Almagro Castro are likely to find the beds to their liking with numerous mentions of comfort and cleanliness, though there may be occasional inconsistencies that could affect some stays.
Cleanliness
Staff
Despite a few isolated comments about less friendly interactions or insufficient staffing, the overwhelming sentiment is positive. Dining room and breakfast staff are frequently commended for their pleasant demeanor and excellent service, contributing significantly to an enjoyable hotel experience.
Common themes in the reviews include the staff's warmth, professionalism and willingness to assist guests at all times. The overall attention to guests and the staff's ability to accommodate requests swiftly and efficiently are notable strengths of the hotel. While there are occasional remarks about the need for better management or more experienced team members, the hotel's commitment to good service and guest satisfaction is evident across the board.
Parking
The ease of finding parking spots and the consistent availability further enhance the overall guest experience. Despite occasional mentions of limited parking space or slow access due to traffic jams, the general consensus points toward satisfaction with the parking amenities. The presence of a nearby parking elevator and the strategic placement of parking facilities add to the guest convenience.
In summary, the parking at Hotel Diego de Almagro Castro is predominantly viewed as a strong positive aspect, offering a hassle-free and spacious solution for those traveling by car.
Business
The hotel is particularly convenient for business travel, geared towards professionals who frequent the area for work. It’s described as a good business hotel with efficient staff always on hand to assist with business needs. While there is no coworking area, the in-room setups are adequate for individual work tasks. There are a few areas for improvement, such as the gym service and room safes, but overall, the hotel provides a very good place for accommodation for work, boasting a reputation for good trips and excellent stays.
Given its strategic location and service-oriented approach, the hotel is highly recommended for business travelers looking for a reliable and comfortable stay while attending to professional commitments.
Yes, Hotel Diego de Almagro Castro has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Diego de Almagro Castro.
No, Hotel Diego de Almagro Castro doesn't allow dogs.
Yes, parking facilities are available at Hotel Diego de Almagro Castro.
No, Hotel Diego de Almagro Castro doesn't have a gym.
Location Show Map
More Options
