InfoSummary of reviewsNestled within the picturesque landscapes of Chiloé Island, Enjoy Chiloé offers a blend of natural beauty and connectivity. Guests consistently highlight the hotel's serene overlook of Castro's bay, making it a visually rewarding and peaceful environment, ideal for unwinding. Its strategic placement ensures easy access to key locations like the historic center and stilt houses, while amenities such as the heated pool, hot tubs and well-regarded spa facilities enhance its appeal.
Enjoy Chiloé also earns positive reviews for its breakfast with guests frequently describing it as delicious, hearty and varied. Though there are occasional comments about repetition and slow service, most visitors find the breakfast offerings satisfying. Dinner, however, receives mixed feedback—while the food quality, particularly the pizzas, is appreciated, recurring issues with menu variety, service speed and room service detract from the overall dining experience.
Guests enjoy the spacious and comfortable rooms, many of which offer stunning views of Castro Bay. The beds, in particular, are often praised for their comfort. Although certain aspects like cleanliness and maintenance need attention with some guests reporting issues like dirty bathrooms and equipment malfunctions, the positive features of the rooms largely overshadow these concerns.
Cleanliness and maintenance present more significant challenges with numerous comments regarding poorly cleaned rooms and bathrooms. Some areas, including the pool, receive praise when properly attended to, but overall, there is a clear need for improvement. The hotel has started renovations to address these issues, aiming to enhance guest satisfaction significantly.
The staff at Enjoy Chiloé receive mixed reviews. Many guests commend their friendliness and willingness to help, especially in the spa and dining areas. However, concerns about staff training and competency, alongside reports of slow and inefficient service, indicate room for improvement. Some guests experienced rude behavior, impacting their stay negatively.
Wi-Fi quality at Enjoy Chiloé is inconsistent. While some guests report good speed and reliable connections, others experience slow internet, interruptions and lack of coverage in certain areas. Improvements in this area could enhance the overall guest experience.
The spa facilities, including hot tubs, saunas and pools, are generally well-received for their range and maintenance. However, inconsistent availability and maintenance issues, like non-functioning hot tubs, detract from the spa's appeal.
Parking at Enjoy Chiloé generally satisfies guests, offering ample and free parking spaces. However, issues such as inadequate lighting, competition for spaces with the casino and the lack of covered parking present areas for potential enhancement.
Families find Enjoy Chiloé to be a welcoming environment with numerous amenities catering to children, such as play areas and swimming pools. The friendly staff and comfortable rooms further contribute to an enjoyable family stay, despite some minor issues with maintenance and service.
In summary, Enjoy Chiloé stands out for its picturesque location, comfortable rooms and family-friendly amenities, though improvements in cleanliness, dining options, staff training and maintenance could markedly enhance the guest experience. Show more
InfoSummary of reviewsHotel de Castro in Castro, Chiloé, is a well-regarded choice for travelers, combining an exceptional location with beautiful views and quality services. Situated in the heart of the city, guests have convenient access to the main square, dining options, shopping centers and popular tourist attractions such as the waterfront and stilt houses. The hotel's architecture harmonizes with its surroundings, contributing to a tranquil, relaxing atmosphere despite its central location.
Guests frequently praise the on-site restaurant for its delicious meals and scenic sea views, complementing the overall stay with attentive and friendly service. Breakfast receives high marks for its variety, quality and fresh offerings, although some guests suggest enhancing options for dietary needs. Dinner, in particular, is highlighted for its fusion cuisine, varied menu and excellent presentation, making it a standout part of the stay.
Room experiences vary with newer suite rooms lauded for their spaciousness, cleanliness and stunning sea views, whereas older sections are noted for being smaller and requiring some updates. Cleanliness in rooms is generally praised, though common areas need better maintenance.
The staff's exceptional service across all departments enhances the guest experience, consistently highlighted for their friendliness and professionalism. Despite some criticisms regarding specific staff members, the majority of feedback emphasizes their dedication and helpfulness.
The hotel provides free WiFi, which works well in common areas but can be intermittent in rooms. The spa is another appreciated feature, praised for its clean environment and quality services such as massages, saunas and the jacuzzi, though some maintenance improvements are suggested.
The pool offers mixed experiences; while appreciated for its heated, relaxing environment, issues with size, cleanliness and consistency in water temperature are noted. Parking is secure and convenient, although space is often limited, posing challenges for guests.
Hotel de Castro is also family-friendly, receiving accolades for its accommodations and amenities suitable for all ages, making it an excellent option for family vacations. While some aspects like WiFi, common area cleanliness and pool maintenance show room for improvement, the hotel's prime location, service quality and overall guest satisfaction make it a standout choice for visitors to Castro. Show more
InfoSummary of reviewsHotel Esmeralda in Castro consistently receives positive reviews, particularly for its prime location in the heart of the city, giving guests easy access to key attractions like the main square and cathedral. Its surroundings include bus terminals, restaurants, bars, ATMs and the docks, making it a highly convenient choice. On-site parking further enhances the appeal of staying here for those traveling by car.
The hotel's breakfast service is generally praised for being plentiful, delicious and varied, although some guests suggest slight improvements to diversify the options. Dinner at the rooftop restaurant is particularly lauded for its excellent food, superb views and reasonable prices, complemented by the attentive and pleasant staff.
Rooms at Hotel Esmeralda are noted for their cleanliness and comfort. Guests appreciate the spacious and well-maintained facilities, though there are mentions of sound insulation improvements and variability in room sizes. The cleanliness is a standout feature with both communal areas and private spaces, including the well-kept pool area, receiving high marks.
The staff at Hotel Esmeralda are frequently commended for their exceptional service, professionalism and friendliness, greatly enhancing the overall guest experience. They are consistently described as attentive, helpful and knowledgeable, contributing significantly to a welcoming and enjoyable stay.
The hotel provides good WiFi, although connectivity can sometimes be inconsistent, affecting some guests. Complimentary parking options are ample, though availability may decrease during peak times. Hotel Esmeralda is particularly family-friendly with well-equipped apartments and multiple entertainment options, making it a favored choice for family stays.
While the hotel's beds receive mixed reviews with some guests praising their comfort and cleanliness, there are frequent suggestions for updates due to age and wear. Despite this, many guests still find them adequate for a restful sleep.
In summary, Hotel Esmeralda excels in offering a comfortable, clean and centrally located stay in Castro, supported by a friendly and professional staff, making it a commendable choice for travelers, families and those seeking a pleasant vacation experience. Show more
InfoSummary of reviewsALMA CHILOTA, nestled on Chiloé Island, delivers an enchanting and idyllic experience for its visitors, harmonizing natural beauty, comfort and exceptional hospitality. The hotel’s standout location on the tranquil bay offers mesmerizing waterfront views with its terrace providing a peaceful retreat for guests to unwind while being conveniently close to Castro's downtown attractions, cafes and restaurants. This advantageous position perfectly blends serenity with accessibility, ensuring a delightful balance for those seeking both relaxation and convenience.
The breakfast at ALMA CHILOTA consistently earns high praise for its hearty, varied and fresh offerings. Guests delight in the range of delicious options including fresh fruits, cakes, granola and freshly cooked eggs, often describing the experience as one of the best in Chile. The use of local produce, such as country eggs and sweet jams, highlights the attention to quality and flavor, making breakfast a memorable highlight of the stay.
Rooms at ALMA CHILOTA are a testament to cozy comfort and thoughtful decoration. Many feature stunning views of the lake and fjord, ensuring guests can wake up to breathtaking landscapes. The rooms are noted for their cleanliness, comfort and excellent amenities, from spotless bathrooms to comfortable beds. While minor issues like thin walls and occasional plumbing problems exist, they are swiftly addressed by the attentive staff, maintaining a high standard of service.
The hotel's commitment to cleanliness is evident throughout all areas with consistently spotless rooms and common spaces. The tasteful decoration, combining traditional and modern elements, creates a warm and inviting atmosphere that enhances the overall guest experience. The meticulous upkeep and well-maintained facilities contribute to a comfortable and pleasant stay.
ALMA CHILOTA excels in its service with a staff that is frequently commended for their friendliness, professionalism and attentiveness. The owners, Lorena and Fernando, are particularly renowned for their exceptional hospitality, ensuring visitors feel truly welcomed and cared for. Their personal touch and dedication to guest satisfaction significantly enhance the overall experience.
For families, the hotel offers a welcoming environment that feels just like home. Guests often mention the friendly and accommodating atmosphere, making it a top choice for those traveling with children. The magical and pleasant ambiance ensures a delightful family stay with many planning return visits.
The beds at ALMA CHILOTA are another standout feature, praised for their supreme comfort and spaciousness. Equipped with electric blankets and soft linens, the beds guarantee a cozy and restful sleep. The exceptional quality of the bedding, coupled with the room’s good heating, further adds to the overall comfort and satisfaction of the guests.
In summary, ALMA CHILOTA provides an outstanding, peaceful and comfortable retreat with remarkable views, superior service and exceptional amenities, making it a highly recommended choice for a memorable stay on Chiloé Island. Show more
InfoSummary of reviewsHotel Diego de Almagro Castro is well-regarded for its strategic location at the entrance of Castro, Chile, offering convenient access to the town center and main highways. While some guests appreciate its peaceful distance from the city’s hustle and bustle, others note issues with traffic congestion and a lack of nearby dining options. Nonetheless, its proximity to key sites and neighboring attractions remains a strong advantage.
The breakfast buffet at the hotel is extensive, varied and praised for its delicious offerings, including gluten-free and lactose-free options. Guests enjoy the freshness of the items and the attentive service from the breakfast staff enhances the overall experience. However, there are calls for more variety, especially fresh fruits and better-quality juices and for quicker restocking to avoid congestion.
Dinner experiences are mixed with guests appreciating the food quality and variety but expressing frustration over slow service and early closing times. The restaurant staff's friendliness and the reasonable prices are positives, though improvements in service efficiency and menu variety, particularly vegan and vegetarian options, are needed.
The hotel rooms are spacious, comfortable and well-maintained, providing a relaxing environment for guests. Cleanliness is emphasized, although some issues with temperature control, ventilation and minor maintenance have been reported. The staff’s promptness in addressing room-related problems underscores the commitment to good service. Soundproofing is appreciated, contributing to a peaceful stay.
Guests commend the overall cleanliness of the hotel. The facilities and common areas are immaculate with efficient cleaning staff ensuring tidy and orderly spaces. Though occasional concerns about specific areas needing more attention arise, the hotel maintains a high standard of cleanliness.
The hotel staff is frequently praised for their exceptional service and friendliness. Reception staff, particularly individuals like Victor and Fabricio, are highlighted for their helpfulness and efficiency. While there are isolated comments about less friendly interactions, the general sentiment is positive with staff being proactive and attentive to guest needs.
Parking facilities at Hotel Diego de Almagro Castro are a notable positive aspect with spacious, convenient and free options available, including underground parking. Although there are occasional mentions of limited spaces and slow access due to traffic, overall satisfaction with the parking amenities is high.
The beds receive positive feedback for being comfortable, clean and well-maintained. Guests often describe them as super comfortable and cozy, contributing to a restful night’s sleep. However, there are occasional criticisms about bed conditions and discrepancies in bed type requests.
For business travelers, the hotel offers excellent facilities and staff attention, making it a suitable choice for work trips. Rooms are equipped with desks and the internet connection is robust, supporting remote work. Despite the lack of a coworking area, the in-room setups suffice for individual tasks. Minor improvements in gym service and room safes could enhance the experience further.
Overall, Hotel Diego de Almagro Castro provides a convenient and comfortable stay with notable strengths in location, cleanliness, staff service and business amenities, complemented by comfortable rooms and ample parking facilities. Show more
InfoSummary of reviewsEstación Hostel is celebrated for its exceptional location, service, and accommodations, offering travelers a remarkable experience in the heart of Castro. Situated on the waterfront, the hostel provides guests with stunning sea views and easy access to key attractions, supermarkets, restaurants, and the local bus terminal. This central positioning not only enhances the convenience but also enriches the overall experience with its beautiful coastal environment.
The hostel's rooms receive consistent praise for their cleanliness and comfort. Whether choosing a dormitory or a private room, guests find the spaces inviting and well-organized. Rooms with sea views, particularly those overlooking the harbor, offer breathtaking scenes, adding to their appeal. The decor, inspired by the communes of Chiloé, adds a cultural touch that guests appreciate. Well-appointed rooms feature comfortable beds, ample natural light, and excellent ventilation, ensuring a restful stay.
Outstanding cleanliness is a hallmark of Estación Hostel, with shared bathrooms and common areas frequently described as spotless and welcoming. The well-equipped kitchen and tidy shared spaces ensure a comfortable and organized environment. The staff's dedication to cleanliness underscores the hostel's commitment to providing a pristine setting for its guests.
The defining feature of Estación Hostel is its warm and attentive staff, led by owners Sandro and Lady. Guests applaud Sandro's hospitality, kindness, and extensive local knowledge. The staff is described as friendly and helpful, contributing to a homely and peaceful atmosphere. Personalized attention and excellent recommendations from Sandro enhance guest experiences, making them feel truly cared for.
Comfort is prioritized throughout the hostel, particularly in the form of exceptionally comfortable beds that contribute to a restful stay. The combination of comfort, cleanliness, and excellent service makes Estación Hostel a highly recommended choice for travelers seeking beauty, convenience, and a welcoming environment on their adventures. Show more
InfoSummary of reviewsPalafito 1326 Hotel Boutique Chiloé enjoys high marks for its picturesque location in a historic stilt house complex on the Castro lagoon, offering breathtaking waterfront views and proximity to the city's attractions. The decor achieves a charming blend of rustic and modern elements, setting the stage for a cozy and comfortable stay.
Guests savor the hotel's breakfast, which features homemade, high-quality local ingredients. This communal meal not only delights the palate but also encourages interaction among visitors, enhanced by the beautiful dining area views and attentive service. Likewise, the dinner service on the rooftop restaurant receives accolades for its delicious food, elegant presentation and stunning vistas, despite occasional criticisms about the menu's variety and quality.
The well-appointed and spacious rooms contribute significantly to the appeals with their tasteful decorations, large windows, effective heating and comfortable beds. While rare issues like minor noise disturbances and isolated comments on cold showers are noted, the positive feedback on room ambiance and cleanliness prevails.
Cleanliness throughout the hotel earns consistent praise with reviewers highlighting the impeccable maintenance of rooms, bathrooms and general areas. The friendly, courteous and helpful staff further enhance the guest experience, making them feel welcomed and well-cared for.
However, the hotel’s WiFi service frequently falls short of expectations, marked by reports of instability and slow connections. Parking is another area with mixed feedback; though private parking is available, street parking can be challenging due to the location's popularity.
The boutique nature of Palafito 1326 with its carefully renovated stilt house structure and thoughtful design, enriches the guest experience by offering an authentic taste of Chiloé's charm. Coupled with excellent gastronomy and outstanding hospitality, it stands out as a highly recommended destination for travelers. Show more
InfoSummary of reviews'Sizigia' emerges as a highly recommended destination, set apart by its prime location and exceptional services. Its advantageous position close to exquisite restaurants and the heart of town provides easy access to nearby attractions while maintaining a tranquil atmosphere. The hotel's distinctive design as a modern stilt house with breathtaking ocean views adds charm and exclusivity, making it a standout choice for visitors.
Guests consistently praise the hotel's delightful breakfast offerings, which feature delicious, often homemade dishes crafted from local products. Many enjoy their meals on the fabulous waterfront deck, adding to the serene and memorable start to their day. While some have suggested more variety, the overall sentiment remains positive, emphasizing the quality, taste and personalized service.
Although Sizigia doesn't offer evening meal options, the adjacent dining room and café have received accolades for their impeccable service and cleanliness. The presence of a nice store on-site further enhances the hotel's appeal.
The rooms at Sizigia are beautifully decorated, spacious and exceptionally clean, offering a cozy yet modern ambiance with lovely wooden structures and ample natural lighting. Many rooms boast spectacular views of the sea or bay, providing an immersive experience. Despite minor issues such as noise in street-facing rooms and occasional unavailability, the majority of guests find the accommodations delightful and comfortable.
Cleanliness is a standout feature at Sizigia with numerous guests describing the hotel as immaculate and well-maintained. The meticulous attention to detail by the housekeeping staff leaves a lasting positive impression, contributing to an overall well-cared-for environment.
Exceptional service from the friendly and attentive staff is frequently highlighted by guests, who appreciate the warm hospitality and attention to detail that enhance their stay. The team's genuine interest in ensuring a pleasant experience for every visitor adds significantly to the hotel's charm.
Adequate sleep quality is another strong point at Sizigia with many guests lauding the comfortable beds and pillows. This positive feedback underscores the hotel's commitment to providing a restful and comfortable stay.
In summary, Sizigia stands out for its excellent location, beautiful design, delicious breakfasts and consistently high standards of cleanliness and service, ensuring a memorable and enjoyable visit for all its guests. Show more
InfoSummary of reviewsPalafito Verde Apart Hotel offers an exceptional stay in the heart of Castro, drawing guests with its unique stilt house architecture and prime location right on the water. Guests consistently express delight with the stunning vistas of the Castro fjord and inlet, which can be enjoyed from private terraces and large windows. The hotel's convenient proximity to the city center, local markets, and restaurants makes it an ideal base for exploration while its serene setting ensures a peaceful retreat.
The rooms are highly acclaimed for their modern, spacious, and clean design, featuring excellent heating and well-equipped interiors. The breathtaking views from the stilts over the bay create a tranquil atmosphere that guests love. Despite minor issues such as intermittent hot water and low showerheads, the overall room experience is highly praised for its comfort and aesthetic.
Cleanliness is a standout feature at the hotel, with meticulous standards ensuring pristine conditions in both rooms and shared spaces. Guests appreciate the welcoming environment, enhanced by spacious beds and clean bathrooms. The staff adds to the positive experience with their friendly and attentive service, although some inconsistencies in staff presence at reception have been noted.
The hotel offers reliable wifi connectivity and convenient private parking, with advanced reservation advised due to limited spaces. Despite occasional connectivity issues and minor parking logistics challenges, these amenities contribute to the overall convenience of the stay.
Palafito Verde Apart Hotel is also recognized for its comfortable beds, which are often described as super comfortable, enhancing the overall sleeping experience. This, combined with effective central heating, ensures a cozy and restful night's sleep.
In summary, Palafito Verde Apart Hotel offers a delightful and memorable experience with its unique location, exceptional design, and high standard of hospitality. With good value for money and easy access to the attractions of Castro, it comes highly recommended for travelers seeking a blend of comfort, convenience, and natural beauty. Show more
InfoSummary of reviewsHostal Palafito Waiwen is celebrated by guests for its excellent location in Castro, Chile, providing a blend of convenience and seclusion. Its proximity to city attractions and beautiful ocean views from a tranquil, elevated position leaves guests with a visually delightful and pleasant experience. The hostel acts as an atmospheric and accessible base for exploring the surrounding area, with common areas offering spectacular views.
Rooms at the hostel offer a charming rustic ambiance, praised for their cleanliness, comfort, and well-heated spaces. Many rooms include delightful features like sea views and terraces, contributing to a cozy and relaxing stay. Despite some critiques on noise disturbances and occasional maintenance issues, the hostel's distinct stilt house setting and value for money are appreciated by guests.
Hostal Palafito Waiwen stands out for its extraordinary cleanliness, with meticulously maintained rooms and common areas exuding a warm, inviting atmosphere. Guests appreciate the serene ocean views and the hostel's advantageous location close to the main road, though some noise from passing trucks can occasionally be noticeable.
The staff, particularly Claudio, receive high praise for their exceptional service. Guests commend Claudio's welcoming demeanor and attentive assistance, which enhances their stay and provides valuable local insights. The kind and efficient staff create a hospitable environment, ensuring comfort despite minor communication concerns.
Beds are consistently praised for their comfort, contributing to an excellent sleep experience. Many guests describe the beds as amazing and home-like, complemented by spacious rooms equipped with heaters and clean facilities. Although a few guests found the mattresses hard, the general consensus reflects satisfaction with the bed comfort at the establishment.
Overall, Hostal Palafito Waiwen offers a peaceful and picturesque setting, supported by a dedicated staff and comfortable accommodations, making it an ideal choice for visitors seeking a relaxing stay in Castro. Show more
InfoSummary of reviewsHostal Santa Fe is praised for its strategic placement, offering tranquility while being accessible due to its proximity to a variety of services such as supermarkets, gas stations, and public transport right outside its doors. Visitors enjoy the peacefulness afforded by its slight removal from Castro's center, but appreciate easy access to essential amenities, including a supermarket opposite the hostel. The accommodations feature spacious and clean rooms with essential amenities, and guests highlight the attentive and friendly staff who enhance the overall experience with their service.
The hostel's breakfast is consistently praised, providing a substantial and delicious spread, along with accommodating staff willing to address dietary preferences. While some variety is lacking for alternative diets, the breakfast offers value for money that matches with the overall hostal experience.
Moreover, Hostal Santa Fe is recognized for its exceptional cleanliness, maintaining high standards across rooms and common areas, which are complemented by cozy and well-heated accommodations. Guests appreciate clean bathrooms and the provision of toiletries, further contributing to a comfortable stay.
Staff service is a notable positive aspect, with guests often acknowledging the personnel's helpfulness and friendliness, which significantly enhance the quality balance at the hostel. Although some minor interactions are less positive, the overarching consensus is favorable, highlighting a warm and welcoming team.
The availability of private parking adds convenience for travelers, despite potential access challenges due to steep entry. The parking is valued for its spaciousness and complimentary nature.
Overall, Hostal Santa Fe provides a largely positive lodging experience with a few areas for improvement, such as ensuring better mattress quality and more soundproofing. It remains an attractive choice for travelers seeking peaceful accommodation with easy access to essential services and notable hospitality. Show more
InfoSummary of reviewsHotel Unicornio Azul enjoys a prime location along the waterfront, offering guests stunning views of the bay and easy access to local attractions in Castro, Chile. Its central position makes it convenient for visitors to explore nearby bus terminals, stilt houses, and restaurants. The architectural charm of the hotel complements its cozy atmosphere, creating an appealing retreat for those seeking a tranquil getaway.
Guest reviews highlight the hotel's clean environment, with rooms and facilities meticulously maintained, contributing to a restful stay. Comfortable beds add to the overall experience, ensuring a good night's sleep for visitors. The staff at Hotel Unicornio Azul consistently impress with their hospitality, displaying friendliness and professionalism that enhances guest satisfaction. Staff members are noted for going above and beyond to ensure guests have a pleasant experience, with particular commendation for Verónica and Mrs. Mery.
Breakfast at the hotel is generally well-received, appreciated for its quality and attentiveness of the staff, although some guests feel there could be more variety to match the hotel's historic charm. While the price-quality ratio has been a point of concern for a few guests, the overall positive sentiment about the location, cleanliness, staff, and comfort outweighs these critiques. Hotel Unicornio Azul offers a warm and inviting stay with beautiful views, ensuring guests leave with memorable experiences. Show more
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