4-Star HotelThis 4-star hotel is located near the Vinci International Congress Center and offers 77 rooms, a fitness center, and a sun deck. It is known for its great rooms, convenient location, and helpful staff.
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Summary of reviews related to the '4 Star' categoryHilton Garden Inn Tours Centre in France delivers a mixed experience, particularly for a hotel marketed with a four-star rating. While the hotel is lauded for its quiet atmosphere despite being centrally located, there are several inconsistencies in meeting four-star expectations. Guests have highlighted a notable disparity between the hotel's rating and the actual services and amenities provided.
Cleanliness is a recurring issue, described as poor and not fitting for a four-star hotel. The value for money is another point of contention with several guests feeling that the quality of services does not justify the price. The overall experience has been described by some as more in line with a three-star hotel, particularly regarding the amenities and breakfast offerings, which seem to fall short of four-star standards.
There are also practical issues, such as a lack of parking, no room service at times and insufficient room amenities like slippers and bathrobes, which guests expect at this level. Some guests found the reception to be overwhelmed during busy times, which could lead to delays and a less smooth check-in or check-out process.
Despite these drawbacks, some reviews confirm that the hotel upholds the Hilton brand in terms of its modern facilities and international standards. However, the overall consensus indicates that the hotel does not fully deliver the premium experience associated with a four-star rating. Guests suggest that while the location and quietness are commendable, the hotel could benefit from improved cleanliness, enhanced service and better amenities to truly meet four-star expectations.
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