Embassy Suites Charleston
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Summary of reviewsEmbassy Suites Charleston is frequently recognized for its prime downtown location, making it a convenient choice for travelers who appreciate easy access to central attractions, highways, local restaurants and entertainment venues. Its proximity to Nationwide Arena, the Convention Center and the airport enhances its appeal, especially for event-goers and those prioritizing travel convenience. The hotel boasts a beautiful atrium, spacious recently renovated rooms, outstanding breakfast options and pet-friendly policies, enriching the guest experience.
Breakfast at Embassy Suites Charleston is notably well-regarded with guests raving about the extensive and high-quality buffet. The made-to-order omelets are particularly highlighted, contributing to a delightful morning meal that includes a wide variety of fresh, tasty choices. The complimentary nature of breakfast further enhances guest satisfaction.
Reviewers frequently praise the rooms for being clean, spacious and comfortable, making them a suitable option for families and larger groups. The suite-like layout with separate seating areas and bedrooms, provides ample privacy and a relaxing ambiance. Although there are occasional mentions of the need for updates in certain areas like the bathroom and carpeting, the overall impression of the rooms remains positive.
Cleanliness is another aspect that generally receives commendable feedback. Guests noted that the rooms and public areas are mostly well-maintained, contributing to a positive stay. Some lapses in housekeeping quality were occasionally mentioned, indicating that while the overall standard is high, more consistent care could be beneficial.
The hotel staff consistently earns high praise for their friendly, accommodating and customer-focused demeanor. Whether in reference to specific individuals like Jerry the bellman, Stephanie and Chuck at the bar or the front desk team, the staff's professionalism and warmth significantly enhance the guest experience.
The indoor pool is appreciated, particularly by families with children, as it provides a fun and convenient recreational option. Some concerns regarding pool size, temperature and cleanliness were noted, though the overall sentiment towards the pool remains positive.
Embassy Suites Charleston proves to be a wonderful option for families due to its spacious rooms, family-friendly amenities like a big, free breakfast and a swimming pool suitable for children. While the pool can get crowded, particularly during events, it is generally well-received by younger guests.
The beds receive mixed reviews with many guests finding them comfortable while others noted the need for upgrades. Specific concerns included the condition of the mattresses and bed sizes, particularly for taller guests.
Finally, the hotel’s dog-friendly atmosphere stands out, welcoming pets warmly and maintaining cleanliness to ensure a pleasant stay for all. The attentive staff often remembers pet details, enhancing the experience for pet owners while providing pet-free options for others.
Overall, Embassy Suites Charleston is a top choice for its excellent location, quality breakfast, comfortable and spacious rooms, friendly staff and pet-friendly policies, despite minor areas needing improvement.
Categories
Breakfast at Embassy Suites Charleston is notably well-regarded with guests raving about the extensive and high-quality buffet. The made-to-order omelets are particularly highlighted, contributing to a delightful morning meal that includes a wide variety of fresh, tasty choices. The complimentary nature of breakfast further enhances guest satisfaction.
Reviewers frequently praise the rooms for being clean, spacious and comfortable, making them a suitable option for families and larger groups. The suite-like layout with separate seating areas and bedrooms, provides ample privacy and a relaxing ambiance. Although there are occasional mentions of the need for updates in certain areas like the bathroom and carpeting, the overall impression of the rooms remains positive.
Cleanliness is another aspect that generally receives commendable feedback. Guests noted that the rooms and public areas are mostly well-maintained, contributing to a positive stay. Some lapses in housekeeping quality were occasionally mentioned, indicating that while the overall standard is high, more consistent care could be beneficial.
The hotel staff consistently earns high praise for their friendly, accommodating and customer-focused demeanor. Whether in reference to specific individuals like Jerry the bellman, Stephanie and Chuck at the bar or the front desk team, the staff's professionalism and warmth significantly enhance the guest experience.
The indoor pool is appreciated, particularly by families with children, as it provides a fun and convenient recreational option. Some concerns regarding pool size, temperature and cleanliness were noted, though the overall sentiment towards the pool remains positive.
Embassy Suites Charleston proves to be a wonderful option for families due to its spacious rooms, family-friendly amenities like a big, free breakfast and a swimming pool suitable for children. While the pool can get crowded, particularly during events, it is generally well-received by younger guests.
The beds receive mixed reviews with many guests finding them comfortable while others noted the need for upgrades. Specific concerns included the condition of the mattresses and bed sizes, particularly for taller guests.
Finally, the hotel’s dog-friendly atmosphere stands out, welcoming pets warmly and maintaining cleanliness to ensure a pleasant stay for all. The attentive staff often remembers pet details, enhancing the experience for pet owners while providing pet-free options for others.
Overall, Embassy Suites Charleston is a top choice for its excellent location, quality breakfast, comfortable and spacious rooms, friendly staff and pet-friendly policies, despite minor areas needing improvement.
Hotel for Honeymoon
The Embassy Suites Charleston provides spacious suites and a central location, making it a convenient and comfortable choice for honeymooners.
Family Friendly Hotel
Embassy Suites generally offer spacious suites and complimentary breakfast, which are beneficial for families. The Charleston location provides access to city attractions.
Dog Friendly Hotel
While specific dog-friendly amenities aren't detailed, Embassy Suites hotels generally offer more spacious accommodations, which can be beneficial for guests traveling with dogs.
Business Hotel
This hotel provides meeting rooms, free Wi-Fi, digital key access, and connecting rooms. It also features free made-to-order breakfast, an on-site restaurant, and room service, making it suitable for business travelers.
Accessible Hotel
Embassy Suites Charleston - Historic Charleston has wheelchair accessibility throughout its grounds and provides a roll-in shower. The hotel also has an elevator.
Hotel with Gym
This hotel features a fitness center with cardio machines and weights, along with an indoor pool for recreation. It also offers a free cooked-to-order breakfast and a nightly evening reception.
3-Star Hotel
This hotel offers spacious suites and a complimentary cooked-to-order breakfast. Guests can enjoy the indoor pool and evening reception, making it ideal for both business and leisure travelers seeking comfort and value.
Hotel with Indoor Pool
The Embassy Suites Charleston provides a heated indoor pool, ensuring a comfortable swimming experience. Guests can also take advantage of the whirlpool, which adds to the relaxation options available within the hotel's aquatic facilities.
Hotel with Heated Pool
The hotel provides an indoor pool for guests to enjoy swimming and relaxation in a climate-controlled environment.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool
Guest Reviews
Embassy Suites Charleston is highly praised for its exceptional location, making it a convenient choice for travelers. Nestled right downtown, the hotel provides easy access to the main attractions and is ideal for walking to central Charleston. Guests find it easy to navigate with close proximity to highways, local restaurants and entertainment venues. Its location is particularly advantageous for those attending events at Nationwide Arena or the Convention Center, as well as for concert-goers.
The hotel’s central position also ensures that everything is close by, from shopping areas to the riverfront. Visitors appreciated the safe environment and the hotel's proximity to the airport, making travel logistics effortless. The facility itself includes a beautiful atrium and spacious rooms with the added benefit of being recently renovated. Guests also noted the excellent breakfast options and pet-friendly policies, enhancing the overall experience. Overall, Embassy Suites Charleston stands out as a top choice for its prime location and guest-friendly amenities.
At Embassy Suites Charleston, the breakfast experience continuously receives high praise from guests. Many reviewers highlighted the excellent quality and variety of the breakfast offerings, describing the buffet as top-notch and beyond expectations. The breakfast includes a broad selection of items such as bacon, eggs, pancakes and particularly popular made-to-order omelets. Guests consistently found the breakfast buffet delicious with phrases like "amazing," "awesome," and "outstanding" frequently mentioned.
The availability of fresh, made-to-order omelets is a recurring highlight with several guests noting them as fantastic or the best part of their stay. The continental breakfast buffet is described as including a wide range of fresh, tasty choices, appealing to all palates.
Guests appreciated the comprehensive selection of food and beverages, citing the quality and variety as superb. The complimentary nature of the breakfast only added to its appeal, contributing positively to their overall experience at the hotel.
Overall, the breakfast at Embassy Suites Charleston is highly regarded for both its variety and quality, significantly enhancing the guest experience.
Guests of Embassy Suites Charleston have found the rooms to be predominantly spacious and comfortable, making them a great choice for families and larger groups. Many reviewers appreciated the suite-like layout, which includes a separate seating area and bedroom, providing ample space and privacy. Cleanliness was a common highlight with several reviews noting the rooms as very clean and even complimenting their pleasant smell.
The large room sizes and thoughtful floor plans were particularly praised, offering a comfortable environment for a relaxing stay. Guests also found the beds and overall comfort levels conducive to a good night's sleep, although a few noted that the mattresses could be improved.
Positive comments often mentioned the wonderful staff, impeccable room conditions and the overall luxurious feel of the suites. However, some feedback indicated that certain areas, like the bathroom and carpeting, could benefit from updates. Despite this, the general consensus points towards a very pleasant experience, upheld by the hotel's cleanliness and the spaciousness of its rooms.
The beds at Embassy Suites Charleston receive mixed reviews from guests. Many guests noted that the beds were very comfortable and praised the comfort of both the beds and the bedding. Remarks such as comfortable beds, beds were comfortable and beds comfy highlight the positive feedback on the beds. However, several guests expressed some dissatisfaction, mentioning that the mattresses felt worn out and were not as comfortable as expected from an Embassy Suites hotel. Some reviews noted the beds could have been more comfortable with specific complaints about hard or fair quality beds and an uncomfortable sleeper sofa that urgently needs replacement. Moreover, the size of the beds was another concern for taller guests, who found the beds to be smaller than a queen size. Overall, while many found the beds to be a positive aspect of their stay, a number of guests felt that improvements are needed.
Embassy Suites Charleston presents a mixed experience regarding cleanliness. Guests generally found the hotel's building and staff inviting, noting that the rooms were often very clean, comfortable and spacious. Many appreciated that the property overall was well-maintained and found both the rooms and public areas to be clean in most cases. Friendly and helpful staff frequently contributed to the positive atmosphere of the hotel.
However, some aspects of cleanliness fell below expectations. A few guests reported finding their rooms inadequately cleaned upon arrival with instances of trash, stains and mold in various places. Common areas and the pool, in particular, were mentioned as needing more attention to detail. While many guests had enjoyable stays due to clean and comfortable accommodations, there were occasional lapses in housekeeping that detracted from the overall experience.
Overall, while Embassy Suites Charleston receives commendable praise for cleanliness and staff, there are areas in need of more consistent care and attention to maintain a higher standard throughout the property.
At Embassy Suites Charleston, the staff consistently receives high praise for their friendly and helpful demeanor. Guests frequently describe the team as inviting, courteous and incredibly accommodating. Jerry the bellman, Stephanie and Chuck at the bar and the van driver all stand out for their exceptional service and friendliness. The front desk and management staff are noted for their professionalism and customer-oriented approach, treating guests like family. Multiple reviews highlight the team's ability to handle large crowds and busy times with a cheerful and respectful attitude. Overall, the staff at this hotel goes above and beyond to ensure a pleasant stay for their guests.
At the Embassy Suites Charleston, the general consensus is that the pool experience offers several appealing aspects, despite some minor drawbacks. Many guests appreciate the indoor pool, noting it as a positive feature and a number of reviews highlight that children especially enjoyed the pool. The pool is often described as nice, clean and a good addition to the hotel amenities. Prompt delivery of pool towels further enhances the convenience of using the pool.
However, there are a few areas for improvement. Some guests found the pool to be smaller than expected, which sometimes led to crowding issues. A few reviews mention that the pool was colder than anticipated for a heated facility and occasionally cited cleanliness concerns, such as the water being somewhat salty or having floating debris. Despite these points, the overall feedback suggests that while there is room for improvement, the pool still provides a pleasant recreational option for hotel guests, especially families with children.
Embassy Suites Charleston seems to be a fantastic choice for families traveling with children. Guests consistently mention that the rooms are spacious and able to accommodate even larger families with layouts that provide enough space for everyone to sleep comfortably. From corner suites with pullout couches and two full-size beds to rooms that are particularly good for families with small children, the accommodations are well-suited for family needs.
The hotel has garnered positive remarks for being kid-friendly with amenities like a big, free breakfast and a swimming pool, which, although popular, can get overcrowded during birthday parties. However, the pool is generally enjoyed by children. Many families appreciate the clean and well-maintained rooms as well as the beautiful appearance of the hotel, which adds to the overall pleasant experience.
Overall, Embassy Suites Charleston provides a great environment where kids can have fun and families can enjoy ample space and helpful amenities during their stay.
The Embassy Suites Charleston embraces a warm, dog-friendly atmosphere that makes for a pleasant stay for both pets and their owners. This hotel excels in allowing pets to accompany their owners almost everywhere while maintaining a remarkably clean environment. Pet owners have shared that their dogs adore staying here, signaling a genuinely welcoming ambiance for furry companions. The staff goes above and beyond, often remembering details like the pet's name and room number, showcasing exceptional hospitality. Meanwhile, non-pet owners need not worry as the hotel also offers pet-free rooms, ensuring a balanced experience for all guests. Overall, the Embassy Suites Charleston stands out for its considerate approach to hosting both human and animal guests.
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Location
The hotel’s central position also ensures that everything is close by, from shopping areas to the riverfront. Visitors appreciated the safe environment and the hotel's proximity to the airport, making travel logistics effortless. The facility itself includes a beautiful atrium and spacious rooms with the added benefit of being recently renovated. Guests also noted the excellent breakfast options and pet-friendly policies, enhancing the overall experience. Overall, Embassy Suites Charleston stands out as a top choice for its prime location and guest-friendly amenities.
Breakfast
The availability of fresh, made-to-order omelets is a recurring highlight with several guests noting them as fantastic or the best part of their stay. The continental breakfast buffet is described as including a wide range of fresh, tasty choices, appealing to all palates.
Guests appreciated the comprehensive selection of food and beverages, citing the quality and variety as superb. The complimentary nature of the breakfast only added to its appeal, contributing positively to their overall experience at the hotel.
Overall, the breakfast at Embassy Suites Charleston is highly regarded for both its variety and quality, significantly enhancing the guest experience.
Rooms
The large room sizes and thoughtful floor plans were particularly praised, offering a comfortable environment for a relaxing stay. Guests also found the beds and overall comfort levels conducive to a good night's sleep, although a few noted that the mattresses could be improved.
Positive comments often mentioned the wonderful staff, impeccable room conditions and the overall luxurious feel of the suites. However, some feedback indicated that certain areas, like the bathroom and carpeting, could benefit from updates. Despite this, the general consensus points towards a very pleasant experience, upheld by the hotel's cleanliness and the spaciousness of its rooms.
Beds
Cleanliness
However, some aspects of cleanliness fell below expectations. A few guests reported finding their rooms inadequately cleaned upon arrival with instances of trash, stains and mold in various places. Common areas and the pool, in particular, were mentioned as needing more attention to detail. While many guests had enjoyable stays due to clean and comfortable accommodations, there were occasional lapses in housekeeping that detracted from the overall experience.
Overall, while Embassy Suites Charleston receives commendable praise for cleanliness and staff, there are areas in need of more consistent care and attention to maintain a higher standard throughout the property.
Staff
Pool
However, there are a few areas for improvement. Some guests found the pool to be smaller than expected, which sometimes led to crowding issues. A few reviews mention that the pool was colder than anticipated for a heated facility and occasionally cited cleanliness concerns, such as the water being somewhat salty or having floating debris. Despite these points, the overall feedback suggests that while there is room for improvement, the pool still provides a pleasant recreational option for hotel guests, especially families with children.
Family
The hotel has garnered positive remarks for being kid-friendly with amenities like a big, free breakfast and a swimming pool, which, although popular, can get overcrowded during birthday parties. However, the pool is generally enjoyed by children. Many families appreciate the clean and well-maintained rooms as well as the beautiful appearance of the hotel, which adds to the overall pleasant experience.
Overall, Embassy Suites Charleston provides a great environment where kids can have fun and families can enjoy ample space and helpful amenities during their stay.
Dog Friendly
Yes, Embassy Suites Charleston has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites Charleston.
Yes, Embassy Suites Charleston welcomes dogs.
No, parking facilities aren't available at Embassy Suites Charleston.
Yes, Embassy Suites Charleston has a gym.
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