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Summary of reviewsThe Hampton Inn Charleston Downtown is highly regarded for its outstanding location, making it an ideal choice for both business and leisure travelers. Its proximity to significant Charleston landmarks, including the Civic Center, Convention Center, and Coliseum, offers convenience for those attending events or exploring the city. Guests appreciate the easy access from the interstate and the short drive to the airport. The downtown area, filled with dining options and shops, is within walking distance, and the hotel provides the added benefit of free parking.
Guests frequently laud the hotel’s breakfast offerings, highlighting the diverse selection and quality of items ranging from omelets to gluten-free options. The extended breakfast hours allow guests to start their day at their convenience, and the friendly staff help maintain a pleasant dining experience.
Rooms are described as clean, comfortable, and well-equipped with modern amenities, making guests feel at home. The hotel staff is consistently recognized for their warmth and helpfulness, enhancing the overall guest experience. The comfortable bedding and updated room decor ensure a restful stay, and the hotel’s cleanliness and COVID-19 precautions provide peace of mind for travelers.
The indoor saltwater pool is a favorite among families, providing a relaxing spot to unwind, although its small size is occasionally noted. The hotel’s approachability extends to families and business travelers alike, with features like accessible rooms and business-friendly amenities. The fast, friendly shuttle service and high-speed internet are appreciated by those traveling for work.
Overall, the Hampton Inn Charleston Downtown is celebrated for its exceptional service, cleanliness, and strategic location. These attributes, combined with a welcoming atmosphere and reliable accommodations, make it a top choice for those visiting Charleston. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
This hotel features a 24-hour business center, free Wi-Fi, dry cleaning/laundry services and a banquet hall. All 111 rooms offer air conditioning, free Wi-Fi and desks.
Accessible Hotel
This hotel offers a number of facilities for guests with disabilities, with wheelchair-accessible options available. Guests can book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has an elevator.
Hotel with Gym
Hampton Inn Charleston Downtown provides a fitness center. Guests can maintain their workout routines while enjoying comfortable accommodations and other hotel amenities.
3-Star Hotel
Located in downtown Charleston, this hotel offers a convenient base for exploring the city. It features comfortable rooms and a complimentary breakfast, ensuring a pleasant and reliable stay.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room with Sofa Bed and Study - Non-SmokingThis room is furnished with one king bed.
King Room with King Bed - Non-SmokingThis room features a flat-screen TV with cable channels and a work desk.
Double Room with Two Double Beds - Non-SmokingRoom includes microwave and refrigerator.
King Room with Refrigerator and Microwave - Non-Smoking This room features a microwave, refrigerator, and cable TV.
Double Room with Two Double Beds with Refrigerator and Microwave - Non-SmokingThis room features a microwave, refrigerator, and cable TV.
King Room with Sofa Bed - Non-SmokingThis triple room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Queen Room with Mobility Access/Non-SmokingThe spacious air-conditioned double room features a TV, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
The Hampton Inn Charleston Downtown boasts an ideal location that caters perfectly to both business and leisure travelers. Its proximity to key attractions makes it a standout choice for visitors. Just a short walk away lies the Charleston Civic Center, Convention Center, and Coliseum, making it extremely convenient for those attending concerts, events, or conferences. Situated right off the interstate, the property offers effortless accessibility, allowing guests to navigate the city with ease.
Downtown Charleston is easily reachable on foot, inviting guests to explore its diverse array of restaurants and shops without needing a car. Additionally, the hotel provides free parking, adding to its appeal for those who wish to explore the area further afield. With the convenience of the highway nearby, the airport is just an eight-minute drive away, increasing the ease of travel for guests.
The surrounding area offers a plethora of dining options within walking distance. Whether it's a quick bite before heading to a concert or a leisurely stroll to nearby bars and the riverfront, the location caters to diverse tastes. Alongside its strategic placement, the hotel is noted for its cleanliness and welcoming staff, enhancing the overall stay experience.
Overall, the Hampton Inn Charleston Downtown offers a prime location, nestled amongst essential Charleston landmarks, ensuring both convenience and accessibility for all travelers.
Breakfast
Nestled in a convenient location, Hampton Inn Charleston Downtown received numerous commendations for its morning offerings. Travelers frequently praised the hotel's breakfast for its wide array of choices and high quality. Guests were delighted with the breakfast bar, noting that it was well-stocked and featured a variety of hot and cold items, such as omelets, sausages, waffles, oatmeal, and cereal, catering to diverse palates. Many found the breakfast options beyond expectations, receiving high marks for creativity and variety, especially during extended stays where guests enjoyed different hot meals each day.
The hotel stood out with its generous breakfast hours, which ensured that guests could start their day at their own pace. The buffet frequently refreshed its offerings, ensuring they remained plentiful and fresh throughout the morning. The presence of gluten-free options such as waffles and lemon cake also impressed health-conscious travelers and those with dietary restrictions.
Complementing the breakfast experience was the friendly and attentive staff, who not only ensured the buffet was well-maintained but also extended warm hospitality through thoughtful gestures like offering snack bags for travelers on the go. This attention to detail and guest satisfaction contributed to making Hampton Inn Charleston Downtown a memorable stay for many.
Rooms
Hampton Inn Charleston Downtown appears to offer a reassuringly pleasant stay for visitors, with an abundance of positive attributes highlighted by guests in their reviews. Rooms are generally described as clean, comfortable, and spacious, often exceeding expectations in terms of size and amenities. Many guests appreciated the presence of modern conveniences such as large TVs, fridges, microwaves, and functional workspaces with appropriate lighting and outlets. The bedding receives frequent praise for its comfort, contributing to a restful experience.
The hotel staff are consistently recognized for their friendliness and helpfulness, adding to the overall positive atmosphere of the property. Guests appreciate the efficient check-in process and thoughtful touches, such as the provision of snacks. Despite the building's older nature, many noted the recent updates to the rooms, adding to the hotel's appeal with a clean, modern aesthetic. Though some negative aspects like minor maintenance issues or occasional odors are mentioned, they are generally overshadowed by the positive feedback. Additionally, the hotel's dog-friendly policy and good service around the pool and breakfast further enhance guest satisfaction. All in all, Hampton Inn Charleston Downtown tends to meet or exceed guest expectations, delivering a clean, comfortable lodging experience with a supportive and courteous staff.
Beds
The Hampton Inn Charleston Downtown offers a generally favorable experience when it comes to bedding, as many guests have praised the hotel's beds for their comfort and quality. The recurring theme among reviews highlights the beds as being super comfortable, contributing to a restful stay. Guests frequently mention the spaciousness of rooms and the cleanliness and quietness that complement the comfortable beds. Many visitors have appreciated plush mattresses and beautiful comforters, with some pointing out the excellence of king-size options, ensuring a good night's sleep. Some reviews emphasize the friendly and helpful staff alongside the favorable bed experience. Despite some isolated concerns about firmness or specific bedding issues, the overall consensus leans towards a positive experience with comfortable beds accompanying well-maintained rooms and professional service.
Cleanliness
Hampton Inn Charleston Downtown consistently garners positive feedback from guests, particularly when it comes to cleanliness and comfort. The majority of reviews highlight the hotel as being impeccably clean, with rooms that are spotless and inviting. Guests appreciate the well-maintained facilities and modern Hampton Inn quality, which include comfortable and updated accommodations. The property also takes proper precautions during COVID-19, ensuring peace of mind for travelers.
The staff receives unanimous praise for their friendliness and helpfulness, contributing to a pleasant and welcoming atmosphere. Many reviews mention quiet and serene surroundings, allowing guests to enjoy a restful stay. Additionally, the hotel offers convenient amenities like a nice saltwater pool and a satisfying breakfast.
While a few reviews indicated issues with cleanliness, these appear to be isolated instances rather than the norm. Overall, Hampton Inn Charleston Downtown stands out for its dedication to maintaining a clean and hospitable environment, making it a reliable choice for those visiting the area.
Staff
The staff at Hampton Inn Charleston Downtown consistently receives high praise from guests for their exceptional service and hospitality. Travelers frequently describe the team as incredibly friendly, helpful, and accommodating, often going above and beyond to ensure a comfortable and welcoming experience for all visitors. The front desk is noted for its efficiency and super friendly demeanor, with team members offering assistance with restaurant suggestions, directions, and alternative room options. Guests commend the staff for their warmth, politeness, and genuine care, highlighting experiences where staff members made them feel especially welcome and valued. Overall, the customer service at this hotel greatly enhances the guest experience, contributing to the positive perception of the hotel and its offerings. Despite a single complaint about the absence of hot water on one occasion, the consistent highlight of these reviews remains the excellent, personable service provided by the staff, who are pivotal in making stays memorable and enjoyable.
Wi-Fi
Guests have varied experiences with the wifi at Hampton Inn Charleston Downtown. While some appreciated the fast and free internet, others found the wireless access reliable, allowing them to stay connected during their stay. The complimentary wifi was a welcome amenity for many visitors. However, some guests encountered challenges, citing issues with connectivity and occasional lack of internet service. Despite these hiccups, the overall impression is mixed but leans positively towards the provision of free and reliable wireless internet, enhancing the convenience of the hotel's strategic location and accessibility.
Pool
The Hampton Inn Charleston Downtown offers an inviting indoor pool that stands out as a popular amenity among guests. Many visitors have enjoyed the facility, describing the heated atmosphere as relaxing and the area as well-maintained. Families particularly loved the indoor setting, making it a preferred spot to unwind after a day of exploring Charleston. Despite occasional remarks about cleanliness and maintenance closures, the pool is often praised for its suitability and appeal. The saltwater pool adds a unique touch, enhancing the swimming experience. While some guests have noted the pool is small, it has consistently been regarded as a comfortable and enjoyable space. Overall, the pool complements the offerings of the hotel, adding to a delightful stay.
Family
Hampton Inn Charleston Downtown offers a welcoming atmosphere for families with children, providing a comfortable and convenient stay. The indoor pool is a highlight, with kids consistently enjoying this amenity, making it a perfect spot for families to unwind. The hotel staff receives high praise for their attentive service, particularly in accommodating the needs of guests with special requirements, such as arranging for handicap accessible rooms and ensuring extra space for rollaway beds. The overall experience is enhanced by clean and comfortable accommodations, making it an ideal choice for family travels.
3 Star
Hampton Inn Charleston Downtown offers a comfortable experience that has impressed many guests with its cleanliness and neatness. Frequent travelers have commended the staff for maintaining the hotel in such an immaculate state. The revamped design of the hotel adds a fresh touch, enhancing its appeal within the established chain. Despite the facility being older, guests find it to be very nice overall, appreciating the reliable value typically associated with Hampton Inn. While some areas might benefit from a refresh, numerous reviews highlight satisfactory experiences, noting efficient check-in, pleasant rooms, and a good breakfast option. This hotel is a solid choice for a pleasant stay, particularly for those traveling through Charleston.
Business
Hampton Inn Charleston Downtown receives commendation for its exceptional service and attention to detail, particularly catering to business travelers. The hotel staff is noted for being accommodating, providing assistance for guests with special needs, and offering a helpful handout featuring nearby dining options. Its proximity to business meeting locations makes it a practical choice for professionals. The hotel is praised for excellent COVID-19 precautions and features such as plentiful luggage carts. Guests appreciate the fast and friendly shuttle service, which enhances convenience during their stay. Facilities such as a computer and printer make the process of printing boarding passes straightforward and efficient for travelers on tight schedules. Business guests find the hotel's location accessible, with convenient highway access and high-speed internet contributing to a smooth stay. Overall, many guests express a willingness to return, highlighting the positive experience at this hotel.
Yes, Hampton Inn Charleston Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn Charleston Downtown.
Yes, Hampton Inn Charleston Downtown welcomes dogs.
No, parking facilities aren't available at Hampton Inn Charleston Downtown.