Hotels, Inns, Vacation Homes in Charleston WV

Hampton Inn Charleston-Southridge

Hotel in Charleston WV

8.9

Excellent

From $158

$

Info Summary of reviewsHampton Inn Charleston-Southridge in Charleston stands out as a remarkable destination for visitors, thanks to its prime location, comfortable accommodations, and exceptional service. Guests rave about the hotel's enviable location, which offers easy access to a multitude of dining, shopping, and entertainment options, all of which contribute to a convenient and engaging stay. Its proximity to major highways allows for smooth travel, while its slightly secluded position offers a peaceful retreat. Families especially appreciate nearby attractions like trampoline parks and movie theaters, enhancing their visit.

The breakfast service at Hampton Inn Charleston-Southridge earns high praise for its variety and quality. Guests enjoy a selection of hot and cold options, with items like omelets, pastries, and fruit consistently served fresh. The complimentary breakfast and breakfast-to-go bags elevate the guest experience, ensuring a satisfying start to the day. The breakfast area is well-maintained, clean, and inviting, contributing to an enjoyable dining atmosphere.

Accommodations at the hotel are highly rated, with guests frequently commenting on the spacious, modern, and exceptionally clean rooms. The inclusion of amenities such as refrigerators and microwaves, along with comfortable beds, assures a restful night's sleep. Bathrooms are similarly well-maintained, featuring desirable attributes like large walk-in showers. The suites provide a cozy and quiet environment, complemented by friendly and efficient service from the staff, which leaves guests eager to return.

Cleanliness is a top priority at Hampton Inn Charleston-Southridge, as evidenced by consistently spotless rooms and well-kept common areas like the breakfast bar, pool, and fitness center. The quiet ambiance provides a serene reprieve from daily life, enabling guests to relax and unwind in comfort. Facilities such as the pool and gym are meticulously maintained and equipped with modern amenities, further enhancing the overall guest experience.

The staff at Hampton Inn Charleston-Southridge are frequently lauded for their exceptional service, contributing significantly to the hotel's welcoming atmosphere. Guests note the team's friendliness, helpfulness, and efficiency, with individuals like front desk members Robin and Brandon standing out for their kindness. The staff's dedication to guest satisfaction ensures a delightful experience, addressing any minor setbacks promptly and with care.

The fitness room receives commendations for its cleanliness and well-equipped environment, featuring popular equipment like the Peloton bike and free weights. Its accessibility, with hours extending until midnight, caters to guests with varied schedules, providing flexibility for workouts.

The hotel’s pool facilities are also praised, with the indoor pool and hot tub offering a clean and inviting space for families, enhanced by amenities such as a fire pit. Despite minor concerns like temperature inconsistencies, the pool area remains a beloved aspect of the guest experience.

Overall, Hampton Inn Charleston-Southridge is characterized by a restful and inviting sleeping environment, with beds often highlighted for their comfort and quality bedding, contributing to a tranquil stay. This hotel stands out as a top choice for both business and leisure travelers seeking comfort, convenience, and exceptional service.
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Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Sonesta ES Suites Charleston

Hotel in Charleston WV

8.7

Very Good

From $153

$

Info Summary of reviewsSonesta ES Suites Charleston offers a delightful and convenient stay, renowned for its prime location nestled in a serene setting that provides easy access to downtown Charleston and nearby attractions. Guests appreciate the tranquility, safety, and family-friendly environment, complemented by pet-friendly amenities welcoming all visitors. The pristine surroundings combine with easy connectivity to interstates and the airport, enhancing its appeal to both business and leisure travelers.

The breakfast experience at Sonesta ES Suites Charleston is frequently celebrated for its variety, quality, and the accommodating service of its friendly staff. Guests enjoy a wide range of delicious options that cater to different tastes, making breakfast a highlight of their stay.

Accommodations at the hotel are lauded for their spaciousness and cleanliness, with well-equipped suites ideal for extended stays. Guests enjoy comfortable beds, well-maintained rooms, and convenient amenities such as kitchens and private living spaces—perfect for families or groups.

Cleanliness is a consistent strength throughout the property, from the guest rooms to public areas, contributing to a welcoming and comfortable atmosphere. This level of care extends to the hotel staff, who provide outstanding service marked by professionalism, attentiveness, and genuine southern hospitality.

An inviting outdoor pool adds to the leisure appeal, appreciated by families and providing a relaxing setting. In addition, dog-friendly features ensure that guests traveling with pets enjoy a comfortable stay, complete with thoughtful amenities for their furry companions.

Sonesta ES Suites Charleston excels in delivering a restful experience with exceptionally comfortable beds, ensuring guests enjoy a good night’s sleep. Overall, the hotel emerges as a top choice for travelers seeking a clean, convenient, and accommodating stay, with many expressing a desire to return due to the exceptional service and welcoming atmosphere.
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Family Friendly Hotel

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Hotel with Swimming Pool

Heated Pool Outdoor Pool

Embassy Suites Charleston

Hotel in Charleston WV

8.1

Very Good

From $171

$

Info Summary of reviewsEmbassy Suites Charleston is frequently recognized for its prime downtown location, making it a convenient choice for travelers who appreciate easy access to central attractions, highways, local restaurants and entertainment venues. Its proximity to Nationwide Arena, the Convention Center and the airport enhances its appeal, especially for event-goers and those prioritizing travel convenience. The hotel boasts a beautiful atrium, spacious recently renovated rooms, outstanding breakfast options and pet-friendly policies, enriching the guest experience.

Breakfast at Embassy Suites Charleston is notably well-regarded with guests raving about the extensive and high-quality buffet. The made-to-order omelets are particularly highlighted, contributing to a delightful morning meal that includes a wide variety of fresh, tasty choices. The complimentary nature of breakfast further enhances guest satisfaction.

Reviewers frequently praise the rooms for being clean, spacious and comfortable, making them a suitable option for families and larger groups. The suite-like layout with separate seating areas and bedrooms, provides ample privacy and a relaxing ambiance. Although there are occasional mentions of the need for updates in certain areas like the bathroom and carpeting, the overall impression of the rooms remains positive.

Cleanliness is another aspect that generally receives commendable feedback. Guests noted that the rooms and public areas are mostly well-maintained, contributing to a positive stay. Some lapses in housekeeping quality were occasionally mentioned, indicating that while the overall standard is high, more consistent care could be beneficial.

The hotel staff consistently earns high praise for their friendly, accommodating and customer-focused demeanor. Whether in reference to specific individuals like Jerry the bellman, Stephanie and Chuck at the bar or the front desk team, the staff's professionalism and warmth significantly enhance the guest experience.

The indoor pool is appreciated, particularly by families with children, as it provides a fun and convenient recreational option. Some concerns regarding pool size, temperature and cleanliness were noted, though the overall sentiment towards the pool remains positive.

Embassy Suites Charleston proves to be a wonderful option for families due to its spacious rooms, family-friendly amenities like a big, free breakfast and a swimming pool suitable for children. While the pool can get crowded, particularly during events, it is generally well-received by younger guests.

The beds receive mixed reviews with many guests finding them comfortable while others noted the need for upgrades. Specific concerns included the condition of the mattresses and bed sizes, particularly for taller guests.

Finally, the hotel’s dog-friendly atmosphere stands out, welcoming pets warmly and maintaining cleanliness to ensure a pleasant stay for all. The attentive staff often remembers pet details, enhancing the experience for pet owners while providing pet-free options for others.

Overall, Embassy Suites Charleston is a top choice for its excellent location, quality breakfast, comfortable and spacious rooms, friendly staff and pet-friendly policies, despite minor areas needing improvement.
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Hotel for Honeymoon

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Fairfield Inn & Suites by Marriott Charleston

Hotel in Charleston WV

8.6

Very Good

From $157

$

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Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Comfort Inn Charleston South

Inn in Charleston WV

8.2

Very Good

$

Info Summary of reviewsThe Comfort Inn Charleston South stands out as a highly favorable option for travelers, especially due to its convenient and accessible location. Situated near major highways and expressways, the hotel ensures seamless connectivity, supported by ample, well-lit parking. The proximity to various dining options, gas stations and a scenic river further adds to its appeal. Guests also appreciated the quiet surroundings despite the centrality, offering a blend of tranquility and accessibility.

The breakfast experience at Comfort Inn Charleston South exceeds typical expectations with a complimentary hot buffet that is well-stocked and promptly replenished. Favorite items among guests include real eggs, crispy bacon and unique offerings like pumpkin spice waffles. The breakfast area, enhanced by a pleasant river view, underscores a well-rounded morning experience.

Rooms at Comfort Inn Charleston South are acknowledged for their spaciousness, modern updates and cleanliness. Comfortable beds with soft linens contribute to a restful stay, supported by additional amenities such as mini refrigerators and walk-in showers. Guests found the rooms to be well-appointed, maintaining a high standard of hygiene, which adds to the overall comfort.

Cleanliness across the property is consistently highlighted with spotless bathrooms and meticulous maintenance. In tandem with the clean environment, the staff at Comfort Inn Charleston South are frequently praised for their friendliness, professionalism and attentiveness. Despite a minor mention of a less favorable interaction, the general sentiment is overwhelmingly positive regarding the courteous and helpful nature of the staff.

The parking facilities, while ample and secure, received mixed reviews due to occasional congestion, especially for those with trailers. Nonetheless, the availability of free parking adds to the hotel's convenience.

Lastly, the beds receive exceptional praise for their comfort with many guests noting they provided the best sleep they have had. Comfortable bedding and well-appointed room furnishings contribute to a highly satisfying stay, reinforcing Comfort Inn Charleston South as an excellent choice for a comfortable and enjoyable visit.
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Business Inn

Inn with Parking

Accessible Inn

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston WV

8.3

Very Good

From $112

$

Info Summary of reviewsThe Holiday Inn Express Charleston-Civic Center by IHG, generally receives positive reviews across several key categories, making it a reliable and convenient choice for travelers.

Located in the heart of downtown Charleston, the hotel is praised for its proximity to major attractions like the Civic Center and Coliseum, as well as a variety of dining options and key highways. This central location is especially convenient for concert-goers, event attendees and business travelers.

Guests consistently commend the complimentary breakfast for its ample variety and satisfying selection. Items such as sweet rolls, biscuits and egg white vegetable omelets cater to diverse dietary preferences with the pancake machine and all-day tea and coffee adding unique touches. The breakfast area is noted for its cleanliness and efficient management.

The rooms are spacious, clean and comfortable with many guests highlighting the modern furnishings and amenities. While there are occasional mentions of maintenance issues and cleaning oversights, the majority of reviews underscore the comfort and quietness of the accommodations. Beds, in particular, are frequently described as very comfortable, contributing to restful stays.

Cleanliness throughout the hotel is generally well-regarded with many guests appreciating the overall neatness and maintenance of the facilities. Although a few areas such as elevators and carpets received mention for requiring more attention, the hotel maintains a high standard of cleanliness, even amidst renovations.

The staff is frequently praised for their friendliness and helpfulness. Front desk employees are particularly noted for their courteous and efficient service, though there are occasional remarks about slow responses or housekeeping issues. Overall, the staff's welcoming and attentive demeanor contributes positively to guests' experiences.

WiFi service at the hotel is generally effective, providing a good connection throughout the premises. However, there are sporadic reports of weak or slow internet, suggesting room for improvement in this area.

The free parking is a significant perk, especially appreciated during non-peak times. However, parking can become challenging during events at the Civic Center with guests occasionally finding the lot full and conditions inconvenient. Despite these instances, the free parking remains a valued amenity.

Families find the hotel accommodating and secure with suitable amenities and a generally positive environment. While some disturbances from children are noted, the hotel offers sufficient space and safety for a comfortable family stay.

As a three-star establishment, the Holiday Inn Express Charleston-Civic Center performs well, meeting and at times exceeding guests' expectations. It is deemed a dependable choice for offering good value and convenience.

Business travelers benefit from the hotel's well-equipped business center and strategic location, which make it ideal for professional needs and meetings. Accessibility features at the hotel are also highlighted, including roll-in showers and easy access to major highways, though there was a noted issue with room assignment for a handicap room.

In summary, the Holiday Inn Express Charleston-Civic Center provides a comfortable, clean and convenient stay with standout features like the excellent location, complimentary breakfast and friendly staff, making it a commendable option for both leisure and business travelers.
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Family Friendly Hotel

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Microtel Inn & Suites by Wyndham Charleston

Hotel in Charleston WV

8.4

Very Good

From $87

$

Info Summary of reviewsMicrotel Inn & Suites by Wyndham Charleston offers a convenient and strategically advantageous location with easy highway access and proximity to dining, shopping and transport facilities. Guests appreciate its central position which supports both short and long visits, maintaining a serene atmosphere despite its closeness to the highway and industrial areas. Excellent customer service and clean, quiet rooms make it a go-to choice for travelers seeking convenience and accessibility.

While the breakfast service receives mixed reviews, the offerings include fresh food and a waffle maker, though the variety and quality could be improved with additional options such as fresh fruit and bagels. The breakfast attendant is praised for her attentive service, suggesting a decent overall morning experience for those not seeking extensive options.

The rooms are consistently noted for their cleanliness and comfort with spacious designs that efficiently use space despite some being smaller than expected. Minor issues such as thin walls and occasional musty smells or small shower installations are mentioned but overshadowed by the comfortable beds and overall well-maintained environment. Friendly and attentive staff contribute significantly to the positive experience, as does the favorable value for the price.

Microtel Inn & Suites by Wyndham Charleston is lauded for its exceptional cleanliness, both in rooms and in common areas. Modern and well-maintained, the hotel offers a welcoming and accommodating atmosphere thanks to a diligent and friendly staff. Employees like Kim and Kevin receive special mention for their exemplary service with receptionists and clerks recognized for their efficiency and pleasant demeanor, ensuring guests feel supported and well-cared-for during their stay.

The beds garner largely positive feedback for comfort, enhancing the overall restful experience, though some guests noted preferences for different firmness levels. Despite minor variances in bed satisfaction, the general consensus is that the beds contribute positively to the stay.

In conclusion, Microtel Inn & Suites by Wyndham Charleston stands out for its prime location, excellent customer service and well-maintained, comfortable accommodations. These elements combined make it a reliable option for travelers seeking convenience and comfort.
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Business Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hampton Inn Charleston Downtown

Hotel in Charleston WV

7.5

Good

From $144

$

Info Summary of reviewsThe Hampton Inn Charleston Downtown is highly regarded for its outstanding location, making it an ideal choice for both business and leisure travelers. Its proximity to significant Charleston landmarks, including the Civic Center, Convention Center, and Coliseum, offers convenience for those attending events or exploring the city. Guests appreciate the easy access from the interstate and the short drive to the airport. The downtown area, filled with dining options and shops, is within walking distance, and the hotel provides the added benefit of free parking.

Guests frequently laud the hotel’s breakfast offerings, highlighting the diverse selection and quality of items ranging from omelets to gluten-free options. The extended breakfast hours allow guests to start their day at their convenience, and the friendly staff help maintain a pleasant dining experience.

Rooms are described as clean, comfortable, and well-equipped with modern amenities, making guests feel at home. The hotel staff is consistently recognized for their warmth and helpfulness, enhancing the overall guest experience. The comfortable bedding and updated room decor ensure a restful stay, and the hotel’s cleanliness and COVID-19 precautions provide peace of mind for travelers.

The indoor saltwater pool is a favorite among families, providing a relaxing spot to unwind, although its small size is occasionally noted. The hotel’s approachability extends to families and business travelers alike, with features like accessible rooms and business-friendly amenities. The fast, friendly shuttle service and high-speed internet are appreciated by those traveling for work.

Overall, the Hampton Inn Charleston Downtown is celebrated for its exceptional service, cleanliness, and strategic location. These attributes, combined with a welcoming atmosphere and reliable accommodations, make it a top choice for those visiting Charleston.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Sleep Inn Charleston North

Inn in Charleston WV

8.8

Excellent

From $102

$

Info Summary of reviewsSleep Inn provides a highly commendable experience for travelers seeking comfort, convenience, and tranquility. Located conveniently near the airport and major highways, it offers easy access for both leisure and business guests. Although not in downtown Charleston, its proximity ensures that visitors can enjoy the city's attractions while retreating to a quieter environment. The picturesque setting near the Elk River adds to the scenic and peaceful ambiance.

The hotel excels in providing a delightful start to the day with its complimentary breakfast, lauded for its variety and quality. The attentive staff and additional treats like fresh cookies create a welcoming atmosphere. Dining options are also plentiful, with a praised restaurant next door and the availability of local delivery services.

Rooms at Sleep Inn are consistently praised for their cleanliness and thoughtful design. Despite their compact size, they offer comfort and modern amenities, ensuring a restful stay. The beds are particularly highlighted for their comfort, contributing significantly to guest satisfaction. The hotel’s attention to cleanliness extends throughout the premises, creating an inviting and well-maintained environment.

The staff at Sleep Inn sets a high standard for hospitality, consistently noted for their warm and friendly service. Their dedication to ensuring a pleasant stay is reflected in the numerous positive interactions reported by guests, ranging from check-in to breakfast service.

Sleep Inn’s complimentary Wi-Fi is reliable and enhances the overall guest experience, alongside conveniences like ample parking and safe, secure surroundings. These thoughtful amenities make it a preferred choice for business travelers, offering practical business facilities and flexible checkout times.

Overall, Sleep Inn offers an exceptional blend of comfort, service, and convenience, making it a highly recommended choice for visitors to Charleston. The combination of a strategic location, quality accommodations, and outstanding staff ensures that guests leave with positive impressions and a restful experience.
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Business Inn

Inn with Parking

Four Points by Sheraton Charleston

Hotel in Charleston WV

7.9

Good

From $131

$

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Business Hotel

Accessible Hotel

Hotel with Gym

Country Inn & Suites By Radisson, Charleston South, WV

Hotel in Charleston WV

6.5

Rated

From $104

$

Info Summary of reviewsThe Country Inn & Suites By Radisson, Charleston South, WV offers a practical and pleasant experience for travelers seeking accessibility and convenience. Located just off I-77 and I-64, this hotel is ideal for road trippers, university visitors and those needing quick airport access. Guests appreciate the proximity to restaurants, shops and essential services. Although the industrial surrounding area and minor access road challenges are noted, the hotel's internal setting and strategic location are well-received.

The hotel's breakfast is a standout feature, frequently described as amazing, fantastic and wonderful. Guests praise its quality, variety and cleanliness, enjoying a wide selection of dishes. The cheerful and efficient breakfast staff further enhance the positive experience. A few guests, however, mentioned occasional shortages and quality issues.

Rooms are generally spacious, comfortable and clean with positive feedback on functional layouts, comfortable beds and good housekeeping. Some maintenance issues and outdated furniture have been reported, but the overall room comfort and accommodating nature make for a pleasant stay. Cleanliness is commendable in common areas like the lobby and dining rooms, though certain hallways, floors and the pool area occasionally fall short of expectations.

Guest reviews consistently highlight the hotel staff's outstanding service. Friendly, helpful and attentive, the staff, including notable mentions like breakfast hostess Julie and General Manager Nicole, significantly enhance the guest experience. Few reviews indicated a need for better training or supervision in specific areas.

The hotel provides decent and reliable free Wi-Fi, meeting most guests' expectations for a smooth internet connection. Issues, when they arise, are typically resolved promptly by the staff.

The indoor pool garners mixed reviews. Families and night owls appreciate the clean and welcoming environment, but issues with maintenance, cleanliness and temperature occasionally detract from the experience. The pool's friendly staff helps mitigate some of these concerns.

Beds receive mixed feedback; many find them comfortable and clean, aiding a restful stay, while others report stiffness and occasional cleanliness issues with linens.

As a three-star hotel, Country Inn & Suites By Radisson offers value for money, particularly for last-minute reservations. Some areas require updates and improvements, yet the hotel remains a viable option for budget-conscious travelers.

The property is also noted for its pet-friendly policy, charging a reasonable pet fee and providing designated rooms and outdoor areas for dogs. Despite some concerns about pet odors and room updates, guests traveling with pets find it an accommodating choice.

Overall, the Country Inn & Suites By Radisson, Charleston South, WV, offers a convenient, comfortable and welcoming stay with excellent service and a few areas for improvement.
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Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Charleston Marriott Town Center

Hotel in Charleston WV

7.6

Good

From $144

$

Info Categories

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Wyndham Garden Hotel Cross Lanes Charleston

Hotel in Charleston WV

6.3

Rated

From $80

$

Info Summary of reviewsThe Wyndham Garden Hotel Cross Lanes Charleston is noted for its strategic location, which provides easy access to I-64 along with nearby amenities such as restaurants, gas stations, shopping centers and the local casino. This convenience makes it a prime choice for travelers, especially those attending events at nearby venues like the Shawnee Sports Complex. Despite its accessible location, the hotel maintains a quiet atmosphere, ideal for a restful stay, complemented by ample parking.

Breakfast at the hotel generally receives acclaim with many guests appreciating the full buffet and the friendly, helpful breakfast staff. The diverse offerings like freshly cooked eggs, sausages and biscuits appear to be a hit, although occasional shortcomings such as lack of coffee or limited fruit choices have been noted.

The on-site bar and grill add a level of convenience, allowing guests to enjoy dinner without having to leave the premises. Nonetheless, the food quality and service hours have drawn mixed reviews with some guests finding the offerings mediocre or insufficient.

Rooms at the Wyndham Garden Hotel Cross Lanes Charleston offer a blend of positive and negative experiences. Guests appreciate the clean, spacious rooms, updated bathrooms and modern décor. Nonetheless, some have reported cleanliness issues, unpleasant odors and maintenance problems. Despite this, the beds are often described as comfortable, contributing to a generally satisfactory stay for short-term guests.

Cleanliness reviews are mixed with many guests praising clean and comfortable rooms, though others highlighted issues like dirty carpets, stained bedding and unclean bathrooms. The pool area and common spaces also faced similar mixed feedback in terms of cleanliness and maintenance.

The standout feature of the hotel appears to be its staff, who are frequently described as friendly, helpful and accommodating. Specific staff members have been singled out for their exceptional service, significantly enhancing the guest experience despite a few occasional negative interactions.

Wi-Fi service at the hotel has received mixed feedback with some guests experiencing excellent connectivity while others faced issues with logging in or maintaining a stable connection.

The pool areas offer both pros and cons. The indoor pool is generally well-received, lauded for its cleanliness and features like the retractable roof and waterfall. Conversely, the outdoor pool has been criticized for maintenance issues like green algae and unavailability. Overall, improvements in pool maintenance and temperature control could enhance guest satisfaction.

In summary, while the Wyndham Garden Hotel Cross Lanes Charleston offers comfortable accommodations, good breakfast options and a convenient location, some areas, such as room maintenance, cleanliness and dining options, present opportunities for improvement. The positive staff interactions and prime location often balance out the minor negatives, making it a reasonable choice for travelers.
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Dog Friendly Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Grand Old White Capitol Executive Suite

Vacation Home in Charleston WV

10

Excellent

$

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Vacation Home with Free Wi-Fi

Vacation Home with Parking

Vacation Home for Adults Only

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston WV

6.8

Rated

From $94

$

Info Summary of reviewsThe Quality Inn & Suites Charleston - Civic Center generally receives favorable reviews from guests, particularly for its strategic location and hospitable staff. Positioned conveniently in the heart of Charleston, the hotel offers easy access to key attractions such as the Civic Center, hospital, and the Clay Center. Many guests appreciate its proximity to downtown venues and transportation hubs, like the Greyhound station. Despite occasional concerns about the surrounding area, the central location remains valued for its practicality and sensible pricing.

Guest rooms are noted for being spacious, clean, and comfortable, with modern amenities enhancing the experience. Positive feedback highlights the comfort of the mattresses and cleanliness of the bedrooms and bathrooms. The quiet environment, even near elevator areas, contributes to a restful stay. This, coupled with excellent customer service, makes for a pleasant overall experience. The hotel provides good value for money, despite hints of potential future closures.

While breakfast offerings receive mixed reviews, some guests appreciate the selection of hot and cold items and the cordial morning staff. Suggestions for improvement include better maintenance of the breakfast bar and adding healthier options. The coffee is commonly criticized, but other aspects of the breakfast experience, bolstered by staff friendliness, remain commendable.

Cleanliness across guest rooms garners positive feedback, though public areas show room for improvement with reports of odor issues and maintenance concerns. Despite these minor drawbacks, the lobby decor is welcoming, and the check-in process is efficient.

The staff consistently earns high praise for their friendliness, efficiency in handling check-in and check-out, and accommodative nature. They are integral in enhancing guest satisfaction, making efforts to facilitate early check-ins and maintaining a positive atmosphere throughout the stay. Paired with a pleasant breakfast experience, the staff's dedication leaves a lasting positive impression on visitors.
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Business Hotel

Hotel with Parking

Accessible Hotel

Holiday Inn and Suites Charleston West by IHG

Hotel in Charleston WV

8.1

Very Good

From $126

$

Info Summary of reviewsLocated conveniently near the interstate, the Holiday Inn and Suites Charleston West by IHG serves as an ideal base for travelers, particularly those needing easy access to nearby hospitals. While the industrial area may not appeal to all, the clean and quiet environment ensures a comfortable stay. Despite its proximity to train tracks possibly causing some nighttime disturbances, the strategic position remains practical for travelers in transit.

Guests have mixed reviews about breakfast, with many praising the buffet's freshness and variety, although some express disappointment at the additional cost. The breakfast experience is generally seen as enjoyable, with moments of excellence that outweigh the few logistical inconveniences noted.

The hotel maintains high standards of cleanliness, with rooms often praised for their tidy presentation and comfortable beds. Visitors appreciate the cleanliness and safe ambiance of the hotel, reinforcing its reputation as a tranquil retreat. However, the rooms' aging appearance signals a need for modernization to improve guest satisfaction further.

The exceptional staff at the Holiday Inn and Suites Charleston West by IHG is a highlight of many guests' experiences. Known for their professionalism and friendliness, the team ensures pleasant interactions and contributes to a sense of safety and comfort throughout the property. Enhanced by impressive on-site security, the staff's warmth and attentiveness leave a lasting positive impression.

The indoor pool stands out as a key feature, open from early morning to late at night, providing flexibility for all guests. With facilities like the Jacuzzi spa, the pool area serves as a prime recreational spot, especially for families. Despite minor issues with the splash area, overall satisfaction remains high due to the inviting environment and friendly staff.

Beds at the hotel receive favorable mentions for their comfort, with mattresses and pillows enhancing the sleeping experience. Though minor drawbacks such as occasional softness and noisiness exist, the overall quality of bedding complements the clean and welcoming atmosphere, contributing positively to the guests' stay.
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Hotel where Extra Health & Safety Measures Have Been Taken

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Holiday Inn Express - Charleston/Kanawha City by IHG

Hotel in Charleston WV

6.7

Rated

From $131

$

Info Categories

Business Hotel

Accessible Hotel

3-Star Hotel

Courtyard by Marriott Charleston Downtown/Civic Center

Hotel in Charleston WV

8.2

Very Good

From $156

$

Info Categories

3-Star Hotel

Hotel with Parking

EV charging stations

Hotel Taking Steps Towards Sustainability

Quality Inn Charleston South

Inn in Charleston WV

7.8

Good

$

Info Summary of reviewsQuality Inn garners positive reviews from guests, primarily due to its prime location and exceptional staff. Situated conveniently with easy access to major highways like I64 and I77, the hotel provides travelers with seamless commuting experiences. The surrounding area is rich with dining options and shopping, making it a practical choice for those looking to explore nearby attractions. Its proximity to the local event center further enhances its appeal.

The hotel is well-regarded for its breakfast offerings, which feature a range of hot and cold items. Guests appreciate the variety and quality, including eggs, waffles, and sausage, along with a selection of beverages. The breakfast service is consistently described as well-organized and clean, with friendly staff ensuring items are fresh and well-stocked.

Rooms at Quality Inn are spacious and consistently clean, contributing to a comfortable stay. Guests frequently commend the comfortable beds and generous room sizes, while the friendly staff adds to the welcoming atmosphere. Despite some minor concerns about tobacco odors and dated furnishings, the overall ambiance remains positive, supported by well-maintained communal spaces and smooth, clean sheets.

Cleanliness is a strong point for the hotel, with many guests noting the spotless condition of their rooms and common areas. The staff’s attention to maintaining cleanliness is frequently praised, underscoring their dedication to providing a satisfactory experience.

The staff’s courteous and efficient service is highlighted as a major positive factor, enhancing the overall guest experience. They consistently demonstrate politeness and readiness to assist, leaving visitors with an impression of warmth and professionalism.

Beds at Quality Inn are generally appreciated for their comfort and cleanliness, contributing to restful nights for guests. While some reviews mention issues with mattress comfort or bed size, the majority reflect satisfaction with the sleep experience, attributing it to the quality of Choice Hotels' linens.

In summary, Quality Inn stands out for its convenient location, dedicated staff, and comfortable accommodations, making it a preferred choice for travelers seeking ease and value. While there are minor areas for improvement, the overall positive reviews underscore its appeal for budget-conscious visitors.
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Dog Friendly Inn

Inn Taking Steps Towards Sustainability

Inn with Gym

Brass Pineapple Inn

Accommodation in Charleston WV

From $229

$

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Accommodation for Honeymoon

Accommodation with Free Wi-Fi

Hotels in Charleston WV