The Capitol Hotel

Charleston 38.34967400, -81.62976100 , 1000 Washington St E (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCharleston Tower Hotel offers a delightful and convenient stay in the heart of downtown Charleston, with a remarkable location that allows guests easy access to city attractions, restaurants, and major events. Located near the interstate and Charleston's airport, the hotel provides seamless transport options for all travelers. While some note minor noise from bustling roads, the overall value for its prime location is commendable. Guests frequently praise the friendly and accommodating staff, whose attentiveness and excellent customer service significantly enhance the guest experience, creating a warm and welcoming atmosphere.

Guests are equally impressed by the hotel's breakfast offerings, which include a variety of delicious options like waffles, eggs, and quality coffee. The breakfast is considered both ample and satisfying, making it a commendable start to the day. The hotel also receives high marks for its room accommodations, which are praised for their cleanliness, comfort, and modern updates. Rooms are noted for spaciousness, comfortable beds, and convenient amenities such as refrigerators and microwaves, contributing to a cozy and pleasant stay.

The exceptional cleanliness of the hotel extends across rooms and common areas, with staff dedicated to maintaining a spotless environment. Even amid construction, the hotel ensures a welcoming and clean atmosphere. Moreover, the beds are highlighted as particularly comfortable, offering guests a refreshing and restful sleep experience. The hotel's dependable and complimentary WiFi service adds further convenience.

Families find the Charleston Tower Hotel particularly favorable due to its safe and friendly environment and proximity to family attractions like the Clay Center and Discovery Museum. Overall, Charleston Tower Hotel stands out as a comfortable, accommodating, and strategically located choice for all kinds of travelers seeking a satisfying visit to Charleston.
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Business Hotel
The hotel provides a business center and meeting space that can accommodate up to 500 guests. Each guest room has a dedicated workspace, and free breakfast and Wi-Fi are available.

Accessible Hotel
Charleston Tower Hotel provides an elevator, wheelchair-accessible path of travel, wheelchair-accessible parking, wheelchair-accessible public washroom, wheelchair-accessible path to elevator, wheelchair-accessible registration desk, and wheelchair-accessible fitness center. They also offer King Room with Mobility Accessible Tub and King Room with Roll-In Shower - Disability Access.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool  


Hotel with Gym

Hotel with Heated Pool

Room Types
Guest Reviews
6.5
Rated
Location
Nestled in the vibrant heart of downtown Charleston, the Charleston Tower Hotel stands out primarily for its enviable location. Guests rave about the easy access to the city's attractions with many highlights within walking distance. Whether you're visiting for a concert at the Clay Center or exploring the various museums, malls, and restaurants, the hotel's position is ideal for a diverse range of activities. Conveniently located near the interstate, the hotel offers seamless access both for those driving in and travelers using Charleston's airport.

The area's rich offering of dining options enhances the appeal, with plentiful bars and restaurants near the river providing guests with ample choices. While some note the occasional noise due to the proximity to bustling roads, the central location more than compensates, providing strategic access to major events and attractions. Guests frequently highlight the reasonable pricing, noting the hotel offers great value for its superb location.

Complementing the hotel's prime position is its hospitable staff, often praised for their friendliness and accommodating nature. Despite mentions of the property needing some updates, rooms are recognized for being comfortable and clean, creating a cozy and pleasant stay for visitors. For those attending events, touring the local attractions, or simply enjoying Charleston, the Charleston Tower Hotel serves as a convenient, centrally-located choice that meets a variety of traveler needs.

Breakfast
Charleston Tower Hotel offers a breakfast experience that has garnered a notable amount of praise from its guests. The positive feedback highlights a variety of delectable options including delicious waffles, well-scrambled eggs, large sausage patties, bacon, muffins, sweet rolls, and a good selection of juices complemented by quality coffee. Many guests found the breakfast to be both ample and satisfying, with mentions of it being a great start to the day and featuring a blend of hot and cold options with nice choices. The complimentary and economically priced breakfast was well-received, often described as better than expected and a step up from typical hotel offerings. Despite a few critiques on limited choices or occasional shortages, the overall impression is that of a good breakfast set up with helpful staff, contributing to a generally positive dining experience at the Charleston Tower Hotel.

Rooms
Charleston Tower Hotel presents a reliable option for those visiting the city, particularly in terms of room accommodations. Guests frequently highlight the cleanliness and comfort of the rooms, often noting that they are spacious and have undergone recent renovations. Many rooms are modernized, featuring comfortable beds, with some providing beautiful views. The hotel seems to be undergoing continuous updates, ensuring that rooms not only meet, but often exceed, basic hotel standards. Amenities such as a refrigerator, microwave, and coffee machine add to the convenience for travelers. While the majority of reviews are positive, there are occasional mentions of minor inconveniences, such as issues with the bathroom's accessibility for the elderly or occasional delays in room readiness. Nonetheless, with its clean and quiet atmosphere, Charleston Tower Hotel delivers a satisfactory stay for guests seeking comfort and modern facilities close to the city center.

Beds
Charleston Tower Hotel has garnered considerable praise for its beds, highlighting them as a standout feature for travelers seeking a restful experience. Guests consistently report that the beds are comfortable, clean, and often surpass expectations with their quality. Many rave about the superior comfort, with some even exclaiming it's the best sleep they've had away from home. The bedding is often described as soft and cozy, featuring ample pillows, which enhance the overall comfort. While there are occasional concerns about bed height or unusual conditions, the overwhelming consensus is that the beds contribute significantly to a relaxing stay. Overall, the beds at Charleston Tower Hotel are a key component of a delightful lodging experience, promising guests a rejuvenating night’s rest amidst their travels.

Cleanliness
The Charleston Tower Hotel offers a notably clean and comfortable stay for its guests, with much of the praise focusing on the exceptional cleanliness of the rooms. Numerous guests find their accommodations to be very clean, with pristine bathrooms and brightly laundered sheets and towels frequently highlighted. The efforts of the cleaning staff in maintaining this high standard do not go unnoticed, earning commendations for their dedication.

While there are mentions of construction affecting other areas of the hotel, the lobby and rooms remain clean and welcoming. Guests appreciate the modernized aspects and the thoughtful updates, which contribute to a pleasant and restful experience. The friendly and helpful nature of the staff also enhances the stay, providing attentive service and ensuring a comfortable atmosphere throughout the hotel. Despite certain shortcomings in other areas, those seeking cleanliness and a supportive environment will find Charleston Tower Hotel a satisfactory choice.

Staff
The Charleston Tower Hotel is consistently praised for its remarkable staff, who contribute significantly to the guest experience. Numerous reviews highlight the friendliness and helpfulness of the team, with descriptors such as welcoming, accommodating, talkative, and cheerful. The staff is recognized for their excellent customer service, providing assistance with check-ins and addressing reservation mix-ups efficiently. Specific mention is given to staff members like Ms. Lawade and Sandy, who went above and beyond to ensure guest satisfaction. The front desk regularly receives commendations for being responsive and offering assistance, whether over the phone or in person. Guests appreciated the staff's efficiency and their ability to create a pleasant environment, contributing to a seamless and enjoyable stay. While the hotel property itself may require a facelift, the dedicated and amiable employees consistently enhance the overall experience, leaving a lasting impression on visitors.

Wi-Fi
Charleston Tower Hotel offers a pleasant stay with a dependable WiFi experience. Guests appreciate the reliable internet connection and the strong signal available in the rooms. The complimentary WiFi is noted as a positive feature, enhancing the overall convenience of the stay. Though some mention the absence of WiFi for television service, the generally good internet service contributes to an enjoyable visit, complemented by the hotel's cleanliness and professional staff.

Family
Charleston Tower Hotel offers a welcoming and family-friendly atmosphere that makes it a great choice for those traveling with kids. The staff is noted for being exceptionally kind and helpful, particularly at the front desk, which contributes to a pleasant experience for families. The hotel's location is another distinct advantage, as it is situated across the street from the Clay Center, where the Discovery Museum is a big hit with children, providing an engaging destination for family visits. Additionally, the surrounding area offers dining options suited to families, making mealtime convenient for those with children. Guests appreciate the feeling of safety and cleanliness throughout the hotel, meeting the essential needs of families on the go. Overall, the property provides a comfortable and enjoyable stay for families visiting the area.


Yes, The Capitol Hotel has pool(s) that belong to one or more of the following categories: Heated Pool.

No, a spa isn't available at The Capitol Hotel.

No, The Capitol Hotel doesn't allow dogs.

No, parking facilities aren't available at The Capitol Hotel.

Yes, The Capitol Hotel has a gym.

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