Red Lion Hotel & Conference Center Cheyenne offers a blend of positive and mixed reviews across various categories. The hotel's location is highly praised for its convenience, nestled just minutes from downtown and easily accessible from the highway and interstate. It is particularly lauded for its proximity to eating facilities, fairgrounds and pet-friendly spaces, making it ideal for both leisure and event-goers.
The breakfast at the hotel generally receives favorable comments with guests appreciating the variety and quality of the food. Highlights include a delicious hot buffet with options like chicken fried steak, along with the friendly and attentive staff. Despite occasional complaints about cold and sparse offerings, the breakfast experience is widely regarded as positive.
Rooms at the hotel receive mixed reviews. On one hand, guests find them spacious, clean and comfortable with cozy beds. On the other hand, many noted the need for renovation, citing dated furniture, stained carpets and issues like musty odors and poor soundproofing. The lack of certain amenities such as fridges and microwaves in some rooms was also a point of contention.
Cleanliness of the hotel shows a disparity in guest experiences. While many applaud the tidy rooms and clean common areas, others have raised significant concerns about dirty rooms, soiled carpets and unpleasant odors. This suggests inconsistent cleaning standards throughout the hotel.
The hotel staff consistently receives high praise for their friendliness, efficiency and helpfulness. Guests warmly commend the front desk team, room aides and dining staff for their polite and accommodating demeanor, which significantly enhances the overall guest experience.
The beds, similar to the rooms, have mixed feedback. Many guests find the beds comfortable and conducive to a good night's sleep, while others report issues like sagging, hard mattresses and noisy old spring beds.
The pet-friendly nature of the Red Lion Hotel & Conference Center Cheyenne is a notable highlight. Pet owners appreciate the designated dog floor, spacious areas for walking dogs and the overall accommodating atmosphere. The hotel's pet policies and dog-friendly amenities help create a welcoming environment for guests traveling with pets.
Overall, the Red Lion Hotel & Conference Center Cheyenne stands out for its prime location, friendly staff and pet-friendly facilities. While there are areas that require improvement, particularly with room updates and consistency in cleanliness, the hotel offers a generally positive experience for its guests.
The Super 8 by Wyndham Cheyenne WY receives favorable reviews for its strategic and convenient location, welcoming environment, and comfortable accommodations. Positioned right off the highway, it offers easy access for travelers, with a quiet setting close to downtown Cheyenne and various attractions. Guests appreciate the proximity to local amenities such as restaurants, gas stations, and museums, making it a practical base for exploration. Additionally, its dog-friendly policy and a designated pet area enhance its appeal to travelers with pets.
The cleanliness of the hotel is consistently praised, with rooms noted for their tidy and well-maintained appearance. Renovations have provided a modern and fresh ambiance, and the rooms, while basic, are equipped with amenities like microwaves and fridges. The beds receive particular acclaim for being clean and comfortable, offering a restful night's sleep and making the hotel a reliable option for budget-conscious visitors.
Staff at the Super 8 by Wyndham Cheyenne WY are highlighted for their exceptional service, with guests frequently noting the friendly, helpful, and accommodating nature of the team. The efficient and pleasant check-in process is a recurring positive feature in reviews.
While the breakfast offerings receive mixed feedback, some guests enjoy the selection of fresh fruit, yogurt, and coffee. Though the breakfast may not be a standout feature, the accommodating approach of the staff, who allow late grabs of breakfast items, adds to the experience for some.
Overall, the Super 8 by Wyndham Cheyenne WY offers a clean, comfortable, and welcoming environment with an advantageous location, making it a favorable choice for travelers exploring Cheyenne.
La Quinta Inn by Wyndham Cheyenne receives praise for its convenient location, which is well-suited for those traveling through or attending local events. Situated near major freeways and interstates, the hotel offers easy access to downtown Cheyenne and nearby amenities like restaurants and gas stations. Despite some safety concerns and noise from nearby train tracks, the site’s accessibility stands out as a key benefit. The staff is frequently lauded for their friendliness and helpfulness, enhancing guests’ overall experience with their accommodating and welcoming attitude.
Breakfast at the hotel presents a mixed experience. While some guests appreciate the complimentary offering with hot coffee and friendly service, others point out deficiencies such as late service, limited choices and inconsistent quality. Problems include cold food, a shortage of fresh fruit and the absence of popular items like waffles. These issues highlight the need for significant improvements to better meet guest expectations.
The quality of the rooms at La Quinta Inn by Wyndham Cheyenne varies. Many guests commend the cleanliness, comfort and spaciousness of the rooms, particularly enjoying the clean bathrooms and comfortable beds. However, there are recurrent complaints about maintenance and cleanliness in common areas, such as dirty carpets, unpleasant smells and general wear and tear in hallways. The friendly front desk staff and certain rooms maintaining a good condition contribute positively to the stay, though there are notable areas needing attention.
Cleanliness is another aspect with mixed reviews. While some individual rooms and bathrooms are praised for their cleanliness, many guests report issues in communal areas, such as dirty carpets, sightings of bugs and overall neglect in upkeep. Problems include stained bedding, unclean microwaves and mold in bathrooms, indicating that the hotel requires substantial maintenance and thorough cleaning efforts.
The staff's dedication to customer service is consistently highlighted as a standout feature. Guests often mention the courteous, supportive and attentive nature of the team with special recognition for specific staff members who enhance the guest experience through exceptional service. This warm, accommodating atmosphere is frequently praised, contributing positively to the overall appeal of the hotel.
Beds generally receive favorable reviews for comfort and cleanliness with specific mentions of comfy, king-sized beds. However, there are occasional reports of lumpy and springy mattresses, suggesting that more consistency in bed quality could further improve guest satisfaction.
Overall, La Quinta Inn by Wyndham Cheyenne offers a convenient location and excellent staff service, though it faces challenges with breakfast offerings, maintenance and overall cleanliness that need addressing to fully meet guests' expectations.