Esun Villa Hotel
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Summary of reviewsEsun Villa Hotel stands out for its prime city-center location, offering convenient access to major night markets and a nearby Carrefour supermarket. Guests particularly appreciate the accessibility and ample on-site parking. However, some find the distance from the train station inconvenient, especially for those relying on public transportation or carrying heavy luggage.
The hotel’s breakfast experience receives mixed reviews. Many guests praise the hearty and diverse selection of Chinese and Western options served in a clean and welcoming environment. On the downside, some visitors find the variety limited and issues like overcrowding and a shortage of utensils detract from the experience. Enhancing the breakfast logistics and variety could cater better to all preferences.
Rooms at Esun Villa Hotel are spacious and some configurations, like quadruple and twin rooms, are particularly appreciated by families. The sizeable bathrooms with massage bathtubs add a luxurious touch. Despite these strengths, frequent complaints about cleanliness, poor soundproofing, dim lighting and outdated equipment suggest improvement areas. Additionally, issues like unclean conditions, lingering smoke smells and pests have been reported.
The staff's performance is generally well-received with many guests commending the friendliness and helpfulness of the counter and restaurant staff. Certain individuals are particularly praised for their patience and warm demeanor. Yet, some guests have pointed out inconsistent service quality and occasional lack of enthusiasm, which suggests a need for better consistency in customer service.
Parking is generally convenient due to its spaciousness and ease of access. However, it lacks an underground facility and designated motorcycle areas. Quick fill-ups and insect problems have been minor issues that might require attention.
For families, the hotel offers a welcoming environment with spacious accommodations and dedicated children’s areas. The self-service breakfast and baby-friendly facilities like a baby bathtub and crib are appreciated by family travelers. Still, allergy concerns due to carpets and occasional unsettling experiences highlight areas for potential improvement.
The beds receive mixed feedback with many finding them spacious and comfortable. However, some guests find them too soft, affecting sleep quality. The inconsistency in mattress quality and bedding materials also suggests room for enhancement.
Overall, Esun Villa Hotel, while boasting spacious accommodations, a prime location and generally positive service, has notable areas for improvement, particularly in cleanliness, room maintenance and breakfast logistics. Its affordability and convenient amenities make it a practical choice for budget-conscious travelers, but attention to the highlighted issues could significantly uplift the guest experience.
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The hotel’s breakfast experience receives mixed reviews. Many guests praise the hearty and diverse selection of Chinese and Western options served in a clean and welcoming environment. On the downside, some visitors find the variety limited and issues like overcrowding and a shortage of utensils detract from the experience. Enhancing the breakfast logistics and variety could cater better to all preferences.
Rooms at Esun Villa Hotel are spacious and some configurations, like quadruple and twin rooms, are particularly appreciated by families. The sizeable bathrooms with massage bathtubs add a luxurious touch. Despite these strengths, frequent complaints about cleanliness, poor soundproofing, dim lighting and outdated equipment suggest improvement areas. Additionally, issues like unclean conditions, lingering smoke smells and pests have been reported.
The staff's performance is generally well-received with many guests commending the friendliness and helpfulness of the counter and restaurant staff. Certain individuals are particularly praised for their patience and warm demeanor. Yet, some guests have pointed out inconsistent service quality and occasional lack of enthusiasm, which suggests a need for better consistency in customer service.
Parking is generally convenient due to its spaciousness and ease of access. However, it lacks an underground facility and designated motorcycle areas. Quick fill-ups and insect problems have been minor issues that might require attention.
For families, the hotel offers a welcoming environment with spacious accommodations and dedicated children’s areas. The self-service breakfast and baby-friendly facilities like a baby bathtub and crib are appreciated by family travelers. Still, allergy concerns due to carpets and occasional unsettling experiences highlight areas for potential improvement.
The beds receive mixed feedback with many finding them spacious and comfortable. However, some guests find them too soft, affecting sleep quality. The inconsistency in mattress quality and bedding materials also suggests room for enhancement.
Overall, Esun Villa Hotel, while boasting spacious accommodations, a prime location and generally positive service, has notable areas for improvement, particularly in cleanliness, room maintenance and breakfast logistics. Its affordability and convenient amenities make it a practical choice for budget-conscious travelers, but attention to the highlighted issues could significantly uplift the guest experience.
Family Friendly Hotel
Offers a swimming pool. Provides a relaxing stay for families.
Hotel with Parking
Free private parking is available on site at this hotel, ensuring easy and accessible parking for guests.
EV charging stations
Hotel with EV Charging Stations
Cheap Hotel
3-Star Hotel
Guest Reviews
Esun Villa Hotel enjoys a prime location in the city center, making it an ideal choice for both tourists and business travelers. A major highlight is the hotel's proximity to various night markets, including the Cultural Road Night Market and Jiayi City Carrefour Night Market, both of which are within walking distance. This makes evening outings and late-night snacks effortlessly accessible. Additionally, Carrefour, a large supermarket, is conveniently located nearby, enhancing daily convenience for guests.
Visitors appreciate the ease of parking at the hotel, thanks to the ample parking lot available on-site. While the hotel is favorably situated for car users, it is noted that the location is somewhat distant from the train station, which can be a drawback for those carrying heavy luggage or relying on public transportation.
Overall, the hotel’s central location paired with nearby amenities, such as night markets and supermarkets, ensures a pleasant and convenient stay, though its distance from the train station may pose a challenge for some travelers.
Esun Villa Hotel offers a mixed breakfast experience, as reported by various guests. On the positive side, many reviews compliment the breakfast as delicious, hearty, plentiful and diverse with a good variety of both Chinese and Western options. The self-service aspect is appreciated, allowing guests to enjoy freshly cooked noodles and other options at their own pace. The restaurant environment is described as clean with hot food served, contributing to a pleasant dining experience.
However, there are notable criticisms. Some guests find the breakfast average with a limited selection that sometimes fails to meet expectations, including insufficient quantities and lack of items like milk and cereal. Complaints about overcrowding and inadequate utensils further detract from the experience for some visitors. In a few instances, guests were disappointed by the simplicity and lack of diversity, especially when breakfast was reduced to a sandwich or delivered from an outside restaurant during the epidemic.
Overall, while many guests leave satisfied with the hearty and delicious offerings at Esun Villa Hotel, there is room for improvement in variety, consistency and logistics to cater to all preferences and avoid overcrowding.
Esun Villa Hotel offers guests spacious rooms with some larger configurations, such as quadruple and twin rooms, appreciated by those who need more space. The bathrooms, particularly those with massage bathtubs, are noted for their generous size and cleanliness. Many guests found the overall room layout to be clean and tidy and some appreciated the big beds and comfortable sleeping arrangements.
The hotel also proactively upgrades guests to better room categories, adding a positive touch to the service experience. Its location is convenient, being not far from the city center and nearby attractions like Carrefour Night Market.
However, there are several issues that detract from the overall experience. The soundproofing is frequently mentioned as poor, leading to disturbances from neighboring rooms and hallways. The cleanliness of the rooms is often criticized with reports of unclean conditions, lingering smells of smoke and issues like dust in corners, outdated equipment and stained carpets.
Lighting is another common concern with many finding the rooms too dimly lit, which could affect comfort and convenience. There are also mentions of unstable water temperature and pressure, malfunctioning TV sets and occasional pest problems.
Despite some satisfactory aspects, such as the spaciousness and comfort of the rooms, consistent complaints about cleanliness, lighting and maintenance issues suggest areas where Esun Villa Hotel could improve significantly to enhance the guest experience.
Guests at Esun Villa Hotel have shared mixed feedback regarding the beds. On the positive side, many found the beds to be very comfortable, highlighting the generous size and comfort of the mattresses. Families appreciated the children's room for its comfort and ample space and some guests noted that the rooms come with two large beds, which provide plenty of space to unwind. The air conditioning paired with the comfortable beds also garnered praise, enhancing the overall sleep experience.
However, several guests mentioned that the beds were too soft, making it difficult to sleep. The excessive softness sometimes caused the bed to shake when one partner moved, which could be disruptive. Additionally, some found the mattress quality inconsistent and bedding materials, such as bed sheets and quilt covers, were described as rough or coarse. There were also comments on bedding thinness, especially considering cooler temperatures, which could impact comfort.
While there were mixed views on bed firmness, the size and general comfort of the mattresses and bedding received notable positive remarks.
At Esun Villa Hotel, guests have consistently expressed concerns regarding the cleanliness of their rooms. The common issues reported include dusty corners, separated cabinet edges with small hairs, dirty carpets and outdated equipment. Despite a clean environment being mentioned occasionally, the general feedback points to areas needing significant improvement. Bathrooms in particular were noted for stained glass, limescale deposits, unclear toilets and poor overall sanitation. Housekeeping was frequently criticized for loud early morning cleaning, missed trash from previous occupants and inattentive service. Complaints extended to lingering smoke smells, musty odors and traces of ants and cockroaches.
Moreover, issues such as sticky and narrow restaurant seating areas, poor quality TV signals and unclean communal areas, including the children's play area with dirty puzzle mats, were highlighted. The carpets were often described as dark and dirty, causing some allergy issues among guests. Other minor but noteworthy grievances included the inadequate floor cleaning, poorly maintained showerheads, thin slippers, inconsistent internet signals and cold breakfast dishes. Overall, many guests felt that the cleanliness did not match the room rates, calling for a more thorough cleaning regime to elevate their experience.
Esun Villa Hotel’s staff receives a mix of feedback from guests. On the positive side, many commend the friendliness and attentiveness of the staff with multiple mentions of the counter service staff being particularly helpful and polite. The restaurant staff also consistently stands out for their cheerful and helpful demeanor. Guests appreciate the good attitude and prompt responses of the front desk staff with particular praise for specific individuals who were noted for their patience and friendliness.
However, not all reviews are glowing. Several guests have reported less than satisfactory experiences, citing a need for improvement in the staff's attitude and enthusiasm. Instances of unfriendliness and poor customer service were noted, particularly from the service counter and some front desk staff. Specific complaints included delays in service requests and a general lack of proper assistance during busy times, such as breakfast. Despite these negatives, the overall impression leans towards a generally positive and friendly service, albeit with room for improvement in consistency and enthusiasm.
Esun Villa Hotel receives a mix of reviews regarding its parking facilities. Many guests highlight the convenience of a parking area adjacent to the hotel, often describing it as spacious and easy to access. Visitors find the parking especially ample during weekdays, alleviating some concerns about space. There is, however, a lack of an underground parking lot and no designated area for motorcycles, which might be a drawback for some travelers.
On the downside, the parking lot fills up quickly, particularly if arriving late, which can leave some guests without available spots. Additionally, there are mentions of issues with ants and mosquitoes in the parking area, which detracts from the overall experience. The parking lot is also noted to lack appropriate lighting, making it less user-friendly after dark.
While the hotel's parking situation is generally described as convenient, the limited number of spaces and occasional insect problems might necessitate some improvements to meet the expectations of all guests.
Esun Villa Hotel offers a welcome environment for families traveling with children. Spacious accommodations, such as the quadruple room, twin room and family rooms, provide ample space for families to settle comfortably. Children particularly enjoy the environment, noting their happiness upon arrival. A dedicated children's room and a game room add to the family-friendly atmosphere, catering specifically to the little ones.
The hotel's self-service breakfast is convenient for families, ensuring that everyone starts the day off right. The family room for three people is equipped with play equipment, mats and a baby crib, making it easier for those traveling with young children. In fact, families with infants have found the provision of a baby bathtub particularly appealing.
However, there are some concerns about the carpet in the rooms causing allergies for some family members and an unsettling experience in the middle of the night led to one guest almost leaving the hotel with their child. Despite these issues, the overall feedback emphasizes spacious accommodations and a generally positive environment for children.
Esun Villa Hotel offers spacious rooms and bathrooms, providing a clean and comfortable stay for guests. The quality of services in the room is impressive, contributing to a pleasant experience. The hotel originally older in design, has undergone renovations that bring a sense of renewed charm despite some historical elements being visible. For travelers looking for an affordable option, Esun Villa Hotel presents good value for money with reasonable prices that meet standard expectations.
Breakfast is included in the accommodation package, which adds to the overall convenience. The hotel is conveniently located with the first-floor amenities situated behind the front desk, making it easy for guests to access services. However, it should be noted that the soundproofing might not be ideal and guests have reported the occasional presence of mosquitoes. Although slightly far from the nearest convenience store, the hotel maintains a strong cost-performance ratio, particularly for dual occupancy in twin-bedded rooms.
Despite the cost of transportation to key attractions such as the Cultural Night Market, Esun Villa Hotel manages to balance affordability with comfort, making it a practical choice for budget-conscious travelers who appreciate both value and service.
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Location
Visitors appreciate the ease of parking at the hotel, thanks to the ample parking lot available on-site. While the hotel is favorably situated for car users, it is noted that the location is somewhat distant from the train station, which can be a drawback for those carrying heavy luggage or relying on public transportation.
Overall, the hotel’s central location paired with nearby amenities, such as night markets and supermarkets, ensures a pleasant and convenient stay, though its distance from the train station may pose a challenge for some travelers.
Breakfast
However, there are notable criticisms. Some guests find the breakfast average with a limited selection that sometimes fails to meet expectations, including insufficient quantities and lack of items like milk and cereal. Complaints about overcrowding and inadequate utensils further detract from the experience for some visitors. In a few instances, guests were disappointed by the simplicity and lack of diversity, especially when breakfast was reduced to a sandwich or delivered from an outside restaurant during the epidemic.
Overall, while many guests leave satisfied with the hearty and delicious offerings at Esun Villa Hotel, there is room for improvement in variety, consistency and logistics to cater to all preferences and avoid overcrowding.
Rooms
The hotel also proactively upgrades guests to better room categories, adding a positive touch to the service experience. Its location is convenient, being not far from the city center and nearby attractions like Carrefour Night Market.
However, there are several issues that detract from the overall experience. The soundproofing is frequently mentioned as poor, leading to disturbances from neighboring rooms and hallways. The cleanliness of the rooms is often criticized with reports of unclean conditions, lingering smells of smoke and issues like dust in corners, outdated equipment and stained carpets.
Lighting is another common concern with many finding the rooms too dimly lit, which could affect comfort and convenience. There are also mentions of unstable water temperature and pressure, malfunctioning TV sets and occasional pest problems.
Despite some satisfactory aspects, such as the spaciousness and comfort of the rooms, consistent complaints about cleanliness, lighting and maintenance issues suggest areas where Esun Villa Hotel could improve significantly to enhance the guest experience.
Beds
However, several guests mentioned that the beds were too soft, making it difficult to sleep. The excessive softness sometimes caused the bed to shake when one partner moved, which could be disruptive. Additionally, some found the mattress quality inconsistent and bedding materials, such as bed sheets and quilt covers, were described as rough or coarse. There were also comments on bedding thinness, especially considering cooler temperatures, which could impact comfort.
While there were mixed views on bed firmness, the size and general comfort of the mattresses and bedding received notable positive remarks.
Cleanliness
Moreover, issues such as sticky and narrow restaurant seating areas, poor quality TV signals and unclean communal areas, including the children's play area with dirty puzzle mats, were highlighted. The carpets were often described as dark and dirty, causing some allergy issues among guests. Other minor but noteworthy grievances included the inadequate floor cleaning, poorly maintained showerheads, thin slippers, inconsistent internet signals and cold breakfast dishes. Overall, many guests felt that the cleanliness did not match the room rates, calling for a more thorough cleaning regime to elevate their experience.
Staff
However, not all reviews are glowing. Several guests have reported less than satisfactory experiences, citing a need for improvement in the staff's attitude and enthusiasm. Instances of unfriendliness and poor customer service were noted, particularly from the service counter and some front desk staff. Specific complaints included delays in service requests and a general lack of proper assistance during busy times, such as breakfast. Despite these negatives, the overall impression leans towards a generally positive and friendly service, albeit with room for improvement in consistency and enthusiasm.
Parking
On the downside, the parking lot fills up quickly, particularly if arriving late, which can leave some guests without available spots. Additionally, there are mentions of issues with ants and mosquitoes in the parking area, which detracts from the overall experience. The parking lot is also noted to lack appropriate lighting, making it less user-friendly after dark.
While the hotel's parking situation is generally described as convenient, the limited number of spaces and occasional insect problems might necessitate some improvements to meet the expectations of all guests.
Family
The hotel's self-service breakfast is convenient for families, ensuring that everyone starts the day off right. The family room for three people is equipped with play equipment, mats and a baby crib, making it easier for those traveling with young children. In fact, families with infants have found the provision of a baby bathtub particularly appealing.
However, there are some concerns about the carpet in the rooms causing allergies for some family members and an unsettling experience in the middle of the night led to one guest almost leaving the hotel with their child. Despite these issues, the overall feedback emphasizes spacious accommodations and a generally positive environment for children.
3 Star
Breakfast is included in the accommodation package, which adds to the overall convenience. The hotel is conveniently located with the first-floor amenities situated behind the front desk, making it easy for guests to access services. However, it should be noted that the soundproofing might not be ideal and guests have reported the occasional presence of mosquitoes. Although slightly far from the nearest convenience store, the hotel maintains a strong cost-performance ratio, particularly for dual occupancy in twin-bedded rooms.
Despite the cost of transportation to key attractions such as the Cultural Night Market, Esun Villa Hotel manages to balance affordability with comfort, making it a practical choice for budget-conscious travelers who appreciate both value and service.
No, Esun Villa Hotel doesn't have any pool.
No, a spa isn't available at Esun Villa Hotel.
No, Esun Villa Hotel doesn't allow dogs.
Yes, parking facilities are available at Esun Villa Hotel.
No, Esun Villa Hotel doesn't have a gym.
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