HOTEL HI- Chui-Yang
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Summary of reviewsHOTEL HI- Chui-Yang offers a centrally located accommodation experience in the heart of Chiayi City, making it highly convenient for guests looking to explore local attractions and amenities. Situated near the Wen Hua Road Night Market, local eateries and prominent shopping centers like the Far Eastern Department Store and Shin Kong Mitsukoshi, the hotel provides a lively and accessible base for both dining and entertainment. Its close proximity to the Chiayi Train Station and a nearby bus stop ensures hassle-free transportation. Additionally, convenient parking options and the availability of nearby shops and bakeries add to the overall ease and comfort for guests.
The hotel’s breakfast is widely appreciated for its taste and variety, featuring favorites such as soy milk, radish cake and preserved egg congee. Guests commend the buffet-style service, which provides a substantial and satisfying start to the day. Despite occasional comments on simplicity and the need for more variety, the breakfast experience is generally seen as offering good value for money.
Rooms at HOTEL HI- Chui-Yang are noted for their spaciousness and brightness with comfortable bedding and a high level of cleanliness contributing to a pleasant stay. While some guests reported discrepancies between photos and their actual rooms, as well as minor issues like dim lighting and insufficient soundproofing, the overall sentiment towards the rooms is positive. The hotel manages to maintain a good balance between cost and comfort, supported by accommodating staff who go the extra mile to assist guests.
Cleanliness receives a mix of feedback. Many areas, especially the rooms and common areas, are praised for being clean and welcoming, yet there are notable concerns regarding the bathroom cleanliness and carpet conditions. Despite issues such as moldy tiles and occasional dust, the hotel maintains a generally tidy environment.
Staff service is typically friendly and helpful, earning commendations for politeness and attentiveness, especially at the front desk and among housekeeping teams. However, some inconsistencies in staff professionalism and communication detract from the overall experience.
Parking facilities are well thought out with free parking, multiple parking options—including lots under a nearby bridge—and the assistance with parking fees, ensuring convenience for guests. Although some find the distance to the parking lots slightly inconvenient, the overall parking experience is practical and satisfactory.
Families can expect a welcoming environment with large beds, toys, games and effective air conditioning contributing to a comfortable stay. However, some families mention the small bathroom spaces and minor inconveniences in larger family rooms.
The beds are a standout feature, often described as super big, spacious and very comfortable, contributing significantly to restful sleep. While a few guests found the beds too soft, the ample size and good quality of bedding generally ensure a peaceful night’s rest.
Overall, HOTEL HI- Chui-Yang provides a comfortable and convenient stay with relatively few hiccups, making it a good choice for travelers visiting Chiayi City.
Categories
The hotel’s breakfast is widely appreciated for its taste and variety, featuring favorites such as soy milk, radish cake and preserved egg congee. Guests commend the buffet-style service, which provides a substantial and satisfying start to the day. Despite occasional comments on simplicity and the need for more variety, the breakfast experience is generally seen as offering good value for money.
Rooms at HOTEL HI- Chui-Yang are noted for their spaciousness and brightness with comfortable bedding and a high level of cleanliness contributing to a pleasant stay. While some guests reported discrepancies between photos and their actual rooms, as well as minor issues like dim lighting and insufficient soundproofing, the overall sentiment towards the rooms is positive. The hotel manages to maintain a good balance between cost and comfort, supported by accommodating staff who go the extra mile to assist guests.
Cleanliness receives a mix of feedback. Many areas, especially the rooms and common areas, are praised for being clean and welcoming, yet there are notable concerns regarding the bathroom cleanliness and carpet conditions. Despite issues such as moldy tiles and occasional dust, the hotel maintains a generally tidy environment.
Staff service is typically friendly and helpful, earning commendations for politeness and attentiveness, especially at the front desk and among housekeeping teams. However, some inconsistencies in staff professionalism and communication detract from the overall experience.
Parking facilities are well thought out with free parking, multiple parking options—including lots under a nearby bridge—and the assistance with parking fees, ensuring convenience for guests. Although some find the distance to the parking lots slightly inconvenient, the overall parking experience is practical and satisfactory.
Families can expect a welcoming environment with large beds, toys, games and effective air conditioning contributing to a comfortable stay. However, some families mention the small bathroom spaces and minor inconveniences in larger family rooms.
The beds are a standout feature, often described as super big, spacious and very comfortable, contributing significantly to restful sleep. While a few guests found the beds too soft, the ample size and good quality of bedding generally ensure a peaceful night’s rest.
Overall, HOTEL HI- Chui-Yang provides a comfortable and convenient stay with relatively few hiccups, making it a good choice for travelers visiting Chiayi City.
Accessible Hotel
Hotel Hi Chui-Yang is listed as having 無障礙客房 (barrier-free rooms).
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
4-Star Hotel
About HOTEL HI- Chui-Yang
License: 統一編號:53269146 嘉億商務飯店股份有限公司
Guest Reviews
Location
Visitors appreciate that the bustling areas and local eateries are just a short walk from the hotel, providing a lively atmosphere and numerous options for meals. The hotel is also close to the Chiayi Train Station and a nearby bus stop, making transportation hassle-free.
Parking is plentiful and convenient with options available near the hotel. The surrounding area includes a variety of shops, traditional markets and even a 7-11 and a Marco Polo bakery across the street, ensuring that guests have everything they need within arm's reach.
Overall, the hotel's central location and proximity to key city attractions make it a highly convenient and accessible choice for travelers looking to explore the vibrant city of Chiayi.
Breakfast
Rooms
However, there are several areas that could see improvement. Some guests reported differences between the photos and the actual rooms, noting that certain rooms felt a bit outdated or had small, cramped bathrooms. Common issues included dim lighting, damp and musty odors and insufficient soundproofing with some rooms being near noisy machinery. The cleanliness of the carpets and air conditioning vents was occasionally subpar and the single-room key policy was inconvenient for some.
Despite these issues, the high cost-performance ratio and accommodating staff, who even assist with parking fees, contribute positively to the overall guest experience. In summary, Hotel HI- Chui-Yang offers spacious, clean and comfortable rooms with some minor drawbacks related to maintenance and amenities.
Beds
Cleanliness and tidiness of the beds received positive remarks and the high-quality bedding ensured a good sleep. However, a few guests found the beds too soft, causing discomfort such as back or neck pain.
Overall, the beds are consistently described as being large and comfortable with many guests highlighting that they enjoyed a peaceful sleep thanks to the accommodating and broad sleeping arrangements. The availability of extra pillows, albeit at an additional charge, further adds to the convenience for those needing extra comfort.
Cleanliness
However, there are significant issues that detract from these positive aspects. The cleanliness of the bathrooms often falls short with guests complaining about mold, dust and stains. Many have noted that the shower facilities are subpar with moldy tile and leaky fixtures. The carpets across multiple rooms and common areas are a frequent point of criticism, described as dirty, stained and sometimes smelly.
Housekeeping needs improvement with reports of dust accumulation, mildew and surfaces not being cleaned thoroughly. Issues such as hair from previous guests and unclean furniture have been highlighted. Moreover, there are complaints about a loud air conditioning system and poor maintenance overall with instances of flickering lamps and musty odors in rooms.
In conclusion, while 'HOTEL HI- Chui-Yang' has potential and offers some well-maintained aspects, significant attention to cleanliness and maintenance is required to meet higher standards and satisfy guest expectations fully.
Staff
Despite these positives, there are recurring criticisms about some staff members' attitudes and professionalism, particularly at the front desk. A few guests encountered unfriendly or unprofessional behavior and inconsistencies in service were noted when dealing with different staff members. Additionally, communication issues between the front desk and other departments occasionally led to guest dissatisfaction.
Overall, while the hotel staff generally provide good service, there is room for improvement in ensuring consistent professionalism and communication across all departments.
Parking
The parking arrangements are thoughtful and well-planned with plentiful spaces making it mostly convenient for guests. Motorcycle parking is also well-supported. However, some guests mentioned that the parking lot is not directly inside the hotel but is contracted nearby, which can be a bit distant and inconvenient for some. Despite these few drawbacks with options like underground parking and affordable prices, most guests found the parking experience to be accommodating and practical for their needs during their stay.
Family
No, HOTEL HI- Chui-Yang doesn't have any pool.
No, a spa isn't available at HOTEL HI- Chui-Yang.
No, HOTEL HI- Chui-Yang doesn't allow dogs.
No, parking facilities aren't available at HOTEL HI- Chui-Yang.
No, HOTEL HI- Chui-Yang doesn't have a gym.
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