Lan Kwai Fong Garden Hotel

Chiayi 23.47683500, 120.44965400 , No. 250, Yenping Street (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLan Kwai Fong Garden Hotel in Chiayi City comes highly recommended for its superb overall offerings, receiving extensive praise across key aspects important to travelers. Its prime location is a standout feature, strategically situated in close proximity to the vibrant Wenhua Road Night Market, allowing guests to immerse themselves in Chiayi's cultural and culinary attractions effortlessly. The convenience of nearby transportation hubs, dining options and other amenities further adds to the hotel's appeal. This geographic advantage, combined with excellent soundproofing, ensures a tranquil retreat in the heart of the city.

The hotel's breakfast service is frequently celebrated for its abundant and diverse offerings, catering to various tastes including traditional local snacks and typical Western fare. Guests appreciate the high quality and deliciousness of the food, as well as the attentive and meticulous staff who maintain hygiene standards diligently. Although there is room for improvement in maintaining the temperature and freshness of certain items, the overall breakfast experience is a highlight for many visitors.

Dinner options are equally enticing with a wide variety of choices available both within the hotel and in the nearby area. The proximity to famous eateries and cultural night markets provides ample opportunities for guests to savor local delights without needing to venture far. The provision of great in-room amenities like drip coffee further enhances the dining experience.

Rooms at Lan Kwai Fong Garden Hotel are often described as modern, comfortable and well-equipped with innovative features such as AI-powered alarm clocks, Bluetooth speakers and smart toilets. The attention to detail is evident with the inclusion of high-quality branded supplies and thoughtful touches like bath salts and face masks. While some rooms may be smaller, the overall comfort, cleanliness and efficient layouts make for a pleasant stay.

Cleanliness is a notable strength of the hotel with consistent praise for the immaculate condition of both public and private spaces. The diligent housekeeping staff ensure a spotless environment, contributing to an atmosphere of relaxation and comfort.

The staff's friendliness, helpfulness and attentiveness are also central to the positive guest experiences. The polite and dedicated service provided by both front desk and housekeeping teams helps create a welcoming environment, enhancing overall satisfaction.

Families traveling with children find the hotel to be particularly accommodating, offering family-friendly amenities and services such as baby supplies, spacious family rooms and interactive breakfast experiences. The hotel's provision of large beds and extra sleeping comforts ensures a restful stay for families, while nearby night markets offer additional entertainment and dining options.

Reviews of the beds are largely positive with many guests highlighting their comfort and size, although preferences for firmness and pillow types do vary. Nonetheless, the clean and comfortable bedding contributes to a generally restful experience.

Lan Kwai Fong Garden Hotel is often viewed as offering exceptional value for money with its affordable elegance and quality services surpassing expectations for a four-star establishment. The combination of its excellent location, high standards of cleanliness and comfort, attentive staff and thoughtful amenities make it a compelling choice for travelers seeking both convenience and comfort.
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Business Hotel
This hotel offers business-friendly amenities such as desks and phones in the rooms, complimentary wireless internet access, and a 24-hour front desk, providing convenience for business guests.

4-Star Hotel
The hotel is well-rated and offers a pleasant stay with good service. Its garden setting provides a relaxing atmosphere for guests.

Family Friendly Hotel

Room Types
Single Room with Shower This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Double Room - no window This double room has a soundproofing and an electric kettle Please note that there is no window for this room type.

Superior Double Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Superior Twin Room The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This twin room has an electric kettle, parquet floors and a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.

Standard Triple Room This triple room has a cable TV and soundproofing.

Standard Quadruple Room This quadruple room features a soundproofing.

Premium Quadruple Room The quadruple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Deluxe Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Premium Double Room The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Executive Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
Lan Kwai Fong Garden Hotel enjoys a prime location in the heart of Chiayi City, making it particularly convenient for guests wanting to explore the vibrant Wenhua Road Night Market. The night market, a hub of cultural activity and culinary delights, is practically at the hotel's doorstep, requiring just a short walk to access its myriad of food options and shopping stalls. Despite its bustling surroundings, the hotel manages to maintain a peaceful atmosphere, offering a restful retreat for its visitors.

Guests frequently praise the hotel's proximity to major city attractions and transportation hubs with the Chiayi Train Station being just a short 15-minute walk away. The convenience extends to dining options as well with many well-known eateries and traditional food stalls located within easy reach. The availability of nearby conveniences such as pharmacies, convenience stores and even YouBike stations further adds to the hotel's appeal.

The hotel's location within the night market zone means that guests can easily return to their rooms after an evening of shopping and dining without the need for long commutes. Additionally, the soundproofing of the rooms ensures that the lively street activity does not disturb the tranquility within.

Overall, Lan Kwai Fong Garden Hotel is highly recommended for its excellent geographic location, making it an ideal choice for travelers looking to immerse themselves in Chiayi's cultural and culinary scene while enjoying modern comforts and conveniences.

Breakfast
Lan Kwai Fong Garden Hotel offers a breakfast experience that has received considerable praise from its guests. Reviews consistently highlight the abundance and diversity of breakfast options available, making it easy for guests to find something they'll enjoy. The offerings include a wide range of dishes, from traditional local snacks such as Chiayi chicken rice to typical Western fare, ensuring there’s something for everyone, including vegetarians.

The breakfast buffet is often noted for its rich and delicious selections with several comments on the exceptional taste and quality of the food. Guests particularly appreciate the hot milk tea and soy milk, along with the fresh ingredients used in various dishes.

Staff service in the breakfast restaurant is commended for being diligent and attentive. Despite the high volume of guests, food is promptly replenished and hygiene standards are maintained with the use of gloves and separate utensils for serving.

However, some reviews mention that certain fried foods can occasionally be cold or oily, indicating room for improvement in maintaining the temperature and freshness of specific items. During the pandemic, breakfast has been thoughtfully provided in boxed meals delivered to guest rooms, which, although abundant, received mixed feedback regarding their presentation and appeal.

Overall, the breakfast at Lan Kwai Fong Garden Hotel is abundant, diverse and delicious, catering well to a variety of tastes and dietary needs and is considered a highlight by many guests including the meticulous preparation and variety on offer.

Dinner
The dinner experience at Lan Kwai Fong Garden Hotel offers convenience for business travelers with many dining options nearby. Guests can enjoy a wide variety of delicious food, including some popular and old eateries within walking distance. The nearby cultural night markets provide an ample selection of good food, making it easy to find tasty meals at night. For those who prefer to stay in, the hotel provides great in-room drip coffee to complement their dining experience. Not to be missed is Lin Congming's Hot Pot Fish Head restaurant, a notable local option praised for its unique offerings.

Rooms
At Lan Kwai Fong Garden Hotel, the rooms have been praised for their comfort, cleanliness and modern amenities. Guests have highlighted the innovative features such as AI-powered alarm clocks, Bluetooth speakers and smart toilets, which add a touch of tech-savvy convenience to the stay. Many appreciate the thoughtful provision of face masks, bath salts and high-quality branded supplies, emphasizing the hotel’s attention to detail.

The rooms are generally described as spacious, clean and tastefully decorated, offering a good balance of functionality and aesthetics. Tatami areas and spacious bathrooms with bathtubs provide additional comfort and a sense of relaxation. Soundproofing is often mentioned positively, ensuring a quiet environment despite the busy surroundings.

However, not all rooms are equally spacious with some guests noting smaller room sizes and limited space for luggage. Despite this, the beds are frequently described as very comfortable with firmness that is just right and pillows that enhance the quality of sleep.

Guests appreciate the hotel's excellent location, close to the night market yet insulated from its noise. Room layouts are deemed well-organized and efficient, although some rooms lack external windows or have slight odors. Overall, the rooms are well-equipped, clean and comfortable, making for a pleasant stay that blends modern comforts with thoughtful amenities.

Beds
The reviews for the beds at Lan Kwai Fong Garden Hotel generally highlight a positive experience with numerous guests praising the size and comfort of the beds. Descriptions such as clean and comfy, very comfortable to sleep on and highly recommended for the king-size bed frequently appear. Many guests appreciated the firmness and support offered by the mattresses, including mentions of medium firmness and adequately supportive. The spaciousness of the beds is also a plus with several guests noting the super big and large beds fitting two people comfortably.

However, there are mixed feelings about the softness of the beds with some finding them too soft while others described them as just right. Pillows received mixed reviews as well; some guests found them very comfortable, while others felt they were too flat or too soft, making it difficult to sleep.

Overall, the beds and bedding at Lan Kwai Fong Garden Hotel receive high marks for comfort and cleanliness, though preferences for firmness and pillow types do vary among guests. The combination of clean, large and comfy beds provides a generally restful experience for most visitors.

Cleanliness
Lan Kwai Fong Garden Hotel in Chiayi garners high praise for its cleanliness, often highlighted by its guests as a standout feature. Frequent comments about very clean and modern rooms, spotless bathrooms that feel like new and an overall clean environment depict a meticulously maintained property. Many guests commend the diligent and tidy housekeeping staff who ensure all areas, including public spaces and guest rooms, remain neat and organized. Cleanliness extends to the amenities with well-maintained facilities such as bathrooms equipped with smart toilets and bathtubs, soundproofed and odorless rooms and even clean air purifiers in the lobby.

Guests appreciate the hotel for being comfortable and providing a relaxing atmosphere with spacious and well-equipped rooms that are both bright and free from unpleasant smells. The cleaning staff's thoroughness and attention to detail contribute significantly to the overall positive experience with many mentioning the high cleanliness standards that give peace of mind.

While most reviews are glowing, a few isolated comments note minor cleanliness issues like stains on ceilings, dust and mold near vents, but these are exceptions rather than the norm. Overall, the Lan Kwai Fong Garden Hotel is highly recommended for those prioritizing cleanliness and comfort during their stay, along with its convenient location near Chiayi’s cultural night market.

Staff
The Lan Kwai Fong Garden Hotel boasts a standout feature in its highly commended staff. Reviews consistently highlight the friendliness, helpfulness and attentiveness of the hotel personnel. Both the front desk and housekeeping staff have been described as welcoming and dedicated, ensuring guests feel well-cared for during their stay. The front desk staff, in particular, are noted for their professionalism, enthusiasm and willingness to assist with various needs, from providing detailed information to arranging transportation. Despite occasional remarks about less enthusiastic attitudes from some counter staff, the overall impression remains overwhelmingly positive, pointing to excellent customer service and a warm atmosphere. Guests appreciate the polite and courteous nature of the service team, which contributes significantly to a pleasant and comfortable experience at the hotel.

Wi-Fi
Guests at Lan Kwai Fong Garden Hotel have mixed experiences with the WiFi. The positive mentions highlight that the WiFi signal is strong and reliable, making it convenient for most users. Each room is equipped with its own independent internet, ensuring fast and satisfactory connectivity for some. In addition, rooms come with a range of smart devices, including a smart assistant, which guests found helpful and cute, as well as a small, portable Bluetooth speaker with excellent sound quality.

However, some guests experienced unstable and often disconnected WiFi, making it challenging to stay connected. Despite the presence of modern tech gadgets and amenities, the inconsistency in internet quality detracted from an otherwise technologically advanced experience. Overall, while the internet service may need improvement for some, the inclusion of smart room features adds a unique touch to the accommodation experience.

Family
The Lan Kwai Fong Garden Hotel stands out as an ideal choice for families traveling with children. Guests have highlighted a variety of family-friendly amenities and services that make staying with young ones convenient and enjoyable. The hotel provides baby supplies, including sterilizers, playpens, baby bathtubs and children's toothbrushes upon request. The family rooms are particularly appreciated for their thoughtful design, featuring ample space for children to play and even including two bathroom facilities for added convenience.

The hotel's breakfast is not only delicious but also interactive with staff engaging with children, making the experience fun for the little ones. The provision of large beds and extra sleeping comforts ensures that families of three or four can rest comfortably. While some guests noted the beds or pillows may not suit everyone's preference, the majority found the sleeping arrangements spacious enough for two adults and an 8-year-old.

For those traveling with very young children, the hotel has made special accommodations by providing cots and other necessary baby amenities, ensuring a stress-free stay. Moreover, the child-friendly bathing facilities, such as baby bathtubs, add an extra layer of comfort for families.

Despite these positives, there are a few considerations for families traveling with elder members or very young children, as some guests mentioned the space being slightly inconvenient for them. Nonetheless, the hotel's overall family-conducive environment, proactive staff and thoughtful amenities make it a highly recommended option for those traveling with children.

The surrounding cultural night market provides an added attraction, giving families a vibrant and enjoyable outing nearby. With its emphasis on both comfort and practicality, Lan Kwai Fong Garden Hotel successfully caters to the needs of family travelers.

4 Star
Lan Kwai Fong Garden Hotel delivers an exceptional value for money, evident through its high cost-performance ratio and affordable elegance. While it positions itself as a four-star establishment, many guests consider its offerings to be closer to a five-star standard. The hotel features spacious, well-decorated rooms that are both comfortable and visually appealing, complemented by the friendliest staff, adding to an overall very good accommodation experience.

Guests appreciate its posh surroundings and complete, tidy facilities that align well with its four-star rating. The convenient location adds another layer of convenience for travelers. Despite some opinions suggesting that the hotel could improve in specific areas like breakfast, which some find subpar for a hotel of this standard, the consensus highlights that Lan Kwai Fong Garden Hotel is better than many lower star hotels. Its decoration is described as exquisite, making it a suitable choice for both short stays and providing a high value for the price paid.


No, Lan Kwai Fong Garden Hotel doesn't have any pool.

No, a spa isn't available at Lan Kwai Fong Garden Hotel.

No, Lan Kwai Fong Garden Hotel doesn't allow dogs.

No, parking facilities aren't available at Lan Kwai Fong Garden Hotel.

No, Lan Kwai Fong Garden Hotel doesn't have a gym.

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