Royal Chiayi Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Royal Chiayi Hotel receives overwhelmingly positive reviews across several key areas, making it a solid choice for a variety of travelers. Strategically located for both convenience and tranquility, the hotel is a short drive from the city center and close to cultural attractions like the Wenchang and Cultural Road Night Markets. Its location is praised for providing a peaceful environment conducive to restful sleep, which is particularly appreciated by families and business travelers.
Guests highlight the breakfast offerings, which boast a good mix of Chinese and Western options with standout dishes like Chiayi-style chicken rice. The breakfast service is noted for its friendly staff and variety, despite some feedback suggesting the need for more frequent changes and better hot food temperatures. Dinner, especially the Japanese-style personal set menu, draws praise for its quality and flavor.
The rooms are a standout feature, frequently described as spacious, clean and comfortable. Guests appreciate the high ceilings, thoughtful amenities such as welcome snacks and smart toilets and impressive views. Although a few issues such as dim lighting and dated furniture are mentioned, the rooms generally meet or exceed guest expectations.
Cleanliness is another strong point with both rooms and common areas receiving high marks for their meticulous upkeep. The staff further enhance the positive experience, frequently commended for their politeness, efficiency and willingness to go above and beyond in providing excellent service.
While WiFi connectivity in the rooms could be improved, the gym, though small and in need of some equipment maintenance, is a valued amenity. The parking facilities are generally well-reviewed for their convenience, clear guidance and ample spaces, although some guests find the underground lot a bit cramped.
Family-friendly amenities such as baby cribs, bathtubs and spacious rooms cater well to those traveling with children, making the hotel a convenient and comfortable option for families. The comfortable beds, often highlighted for their size and softness, contribute to a restful stay despite minor issues like bed firmness or occasional shakiness.
In summary, the Royal Chiayi Hotel offers a commendable blend of convenience, comfort and service, living up to its four-star rating with high value for money and an appealing environment.
Categories
Guests highlight the breakfast offerings, which boast a good mix of Chinese and Western options with standout dishes like Chiayi-style chicken rice. The breakfast service is noted for its friendly staff and variety, despite some feedback suggesting the need for more frequent changes and better hot food temperatures. Dinner, especially the Japanese-style personal set menu, draws praise for its quality and flavor.
The rooms are a standout feature, frequently described as spacious, clean and comfortable. Guests appreciate the high ceilings, thoughtful amenities such as welcome snacks and smart toilets and impressive views. Although a few issues such as dim lighting and dated furniture are mentioned, the rooms generally meet or exceed guest expectations.
Cleanliness is another strong point with both rooms and common areas receiving high marks for their meticulous upkeep. The staff further enhance the positive experience, frequently commended for their politeness, efficiency and willingness to go above and beyond in providing excellent service.
While WiFi connectivity in the rooms could be improved, the gym, though small and in need of some equipment maintenance, is a valued amenity. The parking facilities are generally well-reviewed for their convenience, clear guidance and ample spaces, although some guests find the underground lot a bit cramped.
Family-friendly amenities such as baby cribs, bathtubs and spacious rooms cater well to those traveling with children, making the hotel a convenient and comfortable option for families. The comfortable beds, often highlighted for their size and softness, contribute to a restful stay despite minor issues like bed firmness or occasional shakiness.
In summary, the Royal Chiayi Hotel offers a commendable blend of convenience, comfort and service, living up to its four-star rating with high value for money and an appealing environment.
Family Friendly Hotel
Known to be a family-friendly accommodation. Offers comfortable stays and is well-located for accessing family-oriented activities.
Business Hotel
Popular among business travelers, this hotel provides a 24-hour front desk, a business center with internet access and printing facilities, and diversified meeting spaces and large banquets suitable for business events and conferences. Free WiFi is available throughout the property.
Hotel with Parking
This hotel provides a car park on site free of charge for travelers with vehicles.
Accessible Hotel
Accessibility features at this hotel include visual aids like Braille, emergency cords in the bathroom, and toilets with grab rails. Wheelchair accessible areas are available, along with accessible parking. Rooms are accessible via exterior corridors.
Hotel with Gym
This modern hotel has a fitness center and a games room. It provides a convenient option for guests looking to combine leisure with exercise.
4-Star Hotel
Guests consistently give the hotel excellent reviews. It is a popular choice and offers a comfortable and convenient stay, making it a solid option for travelers.
Hotel for Honeymoon
Romantic Hotel
About Royal Chiayi Hotel
License: 1032302728
Guest Reviews
Location
The hotel is conveniently close to a variety of amenities including a gas station, convenience stores like 7-11 and a YouBike station right across the entrance, facilitating easy commuting. Additionally, the proximity to cultural attractions such as the Wenchang and Cultural Road Night Markets makes it an appealing choice for those looking to explore local markets and attractions.
Although the surrounding area doesn’t boast a plethora of dining options, the ease of parking and the quiet environment more than compensate for this. The neighborhood's tranquility guarantees a restful night’s sleep, away from the city’s hustle. The location is especially beneficial for families and business travelers who can appreciate the calm setting coupled with modern conveniences.
Overall, the Royal Chiayi Hotel's location strikes a good compromise, offering both accessibility to the city's core and a peaceful retreat, making it a viable choice for various types of travelers.
Breakfast
However, there are several areas for improvement. Some guests feel that the breakfast choices could benefit from more variety and frequent changes, particularly for those staying multiple days. Issues such as the temperature of the food not being hot enough and the greasiness of some dishes have been pointed out. Additionally, the cost of breakfast, when not included in the room rate, is considered expensive by some.
Despite some criticisms, the breakfast at Royal Chiayi Hotel is generally regarded as plentiful, delicious and satisfactory with an atmosphere that is both simple and comfortable. There’s a notable appreciation for the effort to include a wide range of beverages and pastries, though the quality of some beverages could be improved. Overall, guests find the breakfast to be a decent start to their day, albeit with some room for enhancement.
Dinner
Despite occasionally mixed feedback about the dinner menu and a limited selection of dining options, guests appreciate the convenience of the on-site restaurants, especially for those who prefer dining in due to weather or other reasons. While certain aspects like the lack of a bathtub and the limited breakfast choices might be seen as downsides, the overall dining experience, particularly the Japanese set meals, has been praised for exceeding expectations.
Rooms
Several reviews specifically mention the comfortable bedding and good soundproofing, ensuring a peaceful night's sleep. The decor is noted as tasteful and the facilities, although sometimes described as somewhat dated, generally meet guests' needs.
The hotel rooms often feature thoughtful additions such as snacks, welcome fruits and comprehensive amenities like smart toilets and high-quality air conditioning, enhancing the guest experience. Views from the rooms, especially from higher floors, are appreciated, providing sights of sunsets, distant mountains and the cityscape.
Although there are occasional mentions of issues like cigarette smells, dim lighting or older carpeting and furniture, the overall sentiment remains positive, praising the size, cleanliness and comfort. The efficient service and overall good value for money further contribute to the positive reception of the Royal Chiayi Hotel's accommodations.
Beds
There is some feedback indicating variability in mattress firmness with some guests finding the beds slightly firm or hard, yet still comfortable overall. A few reviews also point out issues with bed shakiness, which can disrupt sleep. Despite minor criticisms about bed firmness and occasional shakiness, the overall consensus is that the beds are a strong positive aspect of staying at the Royal Chiayi Hotel. The additional benefits such as convenient location near a YouBike station and available parking also contribute to an enjoyable stay.
Cleanliness
Even though the hotel is not brand new, it is well-maintained with clean rooms that provide excellent value for money. Guests appreciate the thorough cleaning services, attentive staff and the bright, tidy atmosphere. Issues such as moldy bathrooms, dusty curtains and smoky smells are mentioned but seem to be isolated incidents in an otherwise meticulously kept hotel. Overall, Royal Chiayi Hotel impresses with its commitment to cleanliness and its comfortable, spacious accommodations, making it a reliable option for a pleasant stay.
Staff
The staff throughout various departments, including housekeeping, restaurant and valet services, are noted for their friendliness and proactive attitudes. They are quick to replenish amenities and respond to guest inquiries, demonstrating a keen commitment to making guests feel welcomed and comfortable. The behavior of the entrance and parking attendants also stands out, often receiving commendations for their polite and courteous demeanor.
While the majority of feedback is overwhelmingly positive, there are isolated mentions of the need for improvement among some male counter staff. Nonetheless, the general consensus remains that the staff's dedication to providing an excellent guest experience is evident with many noting that the service quality at the Royal Chiayi Hotel often surpasses expectations for a hotel of its class.
Wi-Fi
Gym
Parking
The hotel also accommodates electric vehicle owners with charging stations in the parking area, contributing to its modern amenities. Free parking is a bonus and the availability of spaces both outside and underground caters to different preferences.
However, some guests note that parking can be cramped, particularly in the underground lot and during peak seasons or events, finding a spot can be challenging. Additionally, inclement weather affects the convenience of outdoor parking.
While some minor issues with signage clarity and space limitations were mentioned, the majority of reviews reflect a well-managed and convenient parking situation, enhancing the overall guest experience at Royal Chiayi Hotel.
Family
Families have praised the large and comfortable room spaces, which include multiple platforms for organizing belongings. The hotel also accommodates specific requests, such as providing a bathtub and small chair for children, enhancing the travel experience for parents.
While the absence of water dispensers and children's toiletries has been noted, the overall family-friendly atmosphere makes it a suitable destination for family vacations. The hotel's location is particularly advantageous for families with personal transportation and is described as not far from the city center.
Guests have highlighted the convenience and enjoyment for kids, though there is a noted lack of a children's playroom. The breakfast variety receives acclaim, particularly from elder family members, adding to the hotel's appeal during multi-generational family trips. Despite some noise issues, the hotel is seen as a high-value option, particularly for family getaways and vacations.
4 Star
Despite the occasional feedback about needing equipment updates and the inadequacy of recreational facilities, the overall experience delivers great value. Visitors appreciate the noon checkout time and find their stays satisfactory. There are mixed reviews regarding service quality, but the hotel's cleanliness and friendly staff earn high marks from many guests. The Royal Chiayi Hotel, thus, stands as a decent and high-performance accommodation choice with excellent value, comparable to many four-star hotels and often exceeding other options at similar price points, especially further north.
Business
The hotel’s practical amenities, such as excellent laundry and drying services, add to its appeal, ensuring a comfortable and convenient stay. Its geographic location is also considered advantageous for business travelers.
Despite some criticisms regarding the value-for-money aspect of breakfast, the overall consensus is positive with many guests expressing their intention to return on future business trips. Reasonable pricing and the commitment to physical improvements further enhance the hotel's reputation as a top choice for business stays in Chiayi City.
No, Royal Chiayi Hotel doesn't have any pool.
No, a spa isn't available at Royal Chiayi Hotel.
No, Royal Chiayi Hotel doesn't allow dogs.
Yes, parking facilities are available at Royal Chiayi Hotel.
Yes, Royal Chiayi Hotel has a gym.
Location Show Map
More Options
