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Summary of reviewsRiver Hotel, situated in the heart of Chiayi city, benefits from an enviable location close to a wealth of businesses, entertainment options, eateries and shopping outlets. Despite being slightly distant from the train station, the hotel's proximity to night markets like Carrefour and Jialefu, a variety of dining options and convenience stores make it an ideal base for tourists and business travelers alike. The lively yet navigable surroundings, along with spacious and newly renovated rooms, contribute to an overall enjoyable stay experience.
The breakfast offerings at River Hotel receive high praise for diversity and quality, catering to both Western and Chinese tastes. Guests appreciate the inclusion of fresh fruit and vegetarian alternatives as well as the abundance of delicious options such as congee, fried noodles and braised pork. The self-service breakfast starting at 6:30 am allows for convenience and the friendly service staff enhance the experience, making breakfast a highlight for many visitors.
Regarding accommodations, the rooms at River Hotel are generally spacious and clean, providing good value for money. While some rooms feature older furniture and exhibit signs of aging, the overall cleanliness and comfort of the rooms are well-regarded. However, some areas for improvement include better soundproofing, lighting and addressing occasional smoke odors and bathroom maintenance issues.
Cleanliness is a strong point for River Hotel with guests frequently praising the neat and tidy rooms, clean bedding and overall well-maintained environment. Despite minor grievances about outdated amenities and rare unpleasant odors, the hotel's hygienic standards significantly contribute to a positive stay.
The staff at River Hotel are commended for their exceptional service, being consistently friendly, courteous and helpful. Guests note the professionalism and dedication of the front desk and service personnel, which enhances the overall hotel experience.
River Hotel is also recognized for its family-friendly environment, offering spacious and comfortable family rooms that are accommodating for children. The breakfast options are sufficient to meet the varied needs of family members, making the hotel a popular choice for family outings.
The beds at River Hotel receive favorable feedback for comfort and size with many guests finding them spacious and akin to those in five-star hotels. Clean bed sheets and pillowcases contribute to a restful sleep, although some guests did mention issues with mattress firmness and occasional dust sightings.
Overall, River Hotel provides a comfortable, clean and conveniently located stay with excellent service, making it a commendable choice for both individual travelers and families. Show more
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Family Friendly Hotel
Business Hotel
Room Types
Deluxe Double or Twin RoomThis air-conditioned twin/double room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Triple RoomThis air-conditioned triple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Quadruple RoomThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Family RoomThis air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 3 beds.
Deluxe Double RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Luxury Quadruple RoomThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Double Room with BathThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Quadruple RoomThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Family Room with BathroomThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Triple RoomThis air-conditioned triple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Economy Double RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Nestled in the heart of Chiayi city, the River Hotel boasts an enviable location that is conveniently within walking distance to numerous attractions and amenities. Though slightly removed from the train station, it compensates with a wealth of nearby businesses and entertainment options, making it an ideal base for both exploring and daily conveniences.
Guests will find themselves surrounded by a lively atmosphere with a plethora of eateries, beverage shops and snack vendors close at hand. The vicinity also offers a wide range of dining options and convenience stores, ensuring that guests have easy access to daily necessities and late-night snacks. Shopping aficionados will appreciate the many stores and the close proximity to night markets like Carrefour and Jialefu.
Despite the hotel’s slightly historical exterior, its interior offers modern comforts, featuring spacious and newly renovated rooms that enhance the overall stay experience. The area is bustling yet easy to navigate with the city center just a short distance away. Whether visiting for business or leisure, guests will find the River Hotel's location advantageous for both dining and shopping, contributing to an enjoyable and convenient stay.
Breakfast
River Hotel offers a breakfast experience that strikes a balance between quality and variety. Guests frequently describe the breakfast as delicious and abundant with options that cater to both Western and Chinese tastes. The inclusion of fresh fruit and vegetarian alternatives adds to the appeal. Although the selection is not extensive, the quality of the food makes up for it with offerings like congee, fried noodles, radish cake and tasty braised pork being particularly appreciated.
The breakfast is self-service and starts as early as 6:30 am, allowing guests to start their day at their convenience. Noteworthy mentions highlight the unlimited supply of fried eggs and the inclusion of both soy milk and orange juice. Some guests appreciate the refreshing and non-greasy nature of the dishes, which they find satisfying and filling.
While a few reviews noted limited options and occasional overcrowding in the dining area, the overall sentiment remains positive with many describing the breakfast as fantastic, rich and diverse. The service staff receives commendations for their friendly attitude, which enhances the breakfast experience. In conclusion, the breakfast at River Hotel, though simple at times, provides good value and meets the taste preferences of a diverse clientele, making it a highlight for many visitors.
Rooms
The rooms at River Hotel generally offer spacious and clean accommodations, aligning well with the price point. Many guests have appreciated the substantial room sizes, noting them to be large and comfortable. The cleanliness levels are praised across various reviews with rooms described as neat, tidy and well-maintained, creating a comfortable stay for visitors. The basic amenities are considered sufficient, albeit somewhat outdated with a number of reviews mentioning older furniture and facilities. Despite some rooms appearing old-fashioned, most guests find the rooms comfortable and the space adequate for a variety of needs, from standard rooms to family-sized accommodations.
However, there are some areas for improvement. A recurring issue is the presence of smoke odors in several rooms and communal areas, which could be a major drawback for non-smokers. Additionally, the overall soundproofing and lighting in the rooms are noted as areas needing enhancement. While some rooms have been renovated, signs of aging are still apparent in various parts of the hotel, such as the bathroom facilities and room furnishings. Bathroom cleanliness and the condition of fixtures also received mixed reviews with occasional mentions of mold and other maintenance issues.
Overall, River Hotel offers good value for money, especially for those prioritizing room size and general cleanliness over the latest amenities and modern decor.
Beds
River Hotel offers a diverse range of bed options catering to different guest preferences. Many reviews highlight the comfort and size of the beds with terms such as big and very comfortable frequently appearing. Guests often find the beds comparable to those in five-star hotels, praising their clean and comfortable qualities. The firmness of the beds is frequently described as just right, ensuring a good night's sleep. The hotel provides queen-sized and king-sized beds, which are generally well-received for their spaciousness. Clean bed sheets and pillowcases also add to the overall positive bedding experience.
However, a few guests have noted some issues. Some found the beds and mattresses either too soft, leading to discomfort or too hard. There were also mentions of old and uncomfortable mattresses with occasional sightings of dust and mites on bed sheets.
Overall, River Hotel receives commendable feedback on its bedding, emphasizing comfort, cleanliness and size, making it a promising choice for travelers seeking a restful stay.
Cleanliness
River Hotel has left a generally positive impression regarding its cleanliness. Guests frequently highlight the clean and tidy rooms, which are well-maintained and offer a comfortable environment. Bedding, including bed sheets and pillowcases, are notably clean, free from peculiar smells and contribute to a good night's sleep.
Several reviews commend the overall clean and safe environment of the hotel. Rooms are kept consistently tidy and the organized setup adds to the overall comfort. Bathrooms, while mentioned as generally clean, have areas needing improvement, like sinks, showerheads and occasional toilet issues.
Despite minor grievances about outdated amenities and occasional unpleasant odors, the hotel's cleanliness remains a strong point, providing guests with a neat and tidy setting. The friendly atmosphere and well-cared-for rooms make River Hotel a respectable choice for travelers prioritizing hygiene and comfort.
Staff
The reviews for River Hotel overwhelmingly highlight the exceptional quality of its staff. Guests consistently note the friendly and courteous demeanor of the front desk and service personnel, praising their helpfulness and proactive attitude. The counter service is frequently described as excellent, thoughtful and enthusiastic with staff members going out of their way to address guests' concerns and provide suggestions. The hotel's employees are recognized for their professionalism and dedication, offering warm and heartwarming service that makes guests feel valued. Overall, the staff at River Hotel are commended for their excellent service attitude, making the hotel experience pleasant and accommodating for all visitors.
Family
River Hotel is widely praised for being child friendly and accommodating to families. Guests frequently highlight the spaciousness and comfort of the family rooms, including the four-person rooms, which do not feel crowded. The family-friendly environment makes it a suitable choice for family outings. Breakfast options are considered sufficient, ensuring that all family members have their needs met. Overall, guests express a willingness to return, indicating a positive experience for family stays.
No, River Hotel doesn't have any pool.
No, a spa isn't available at River Hotel.
No, River Hotel doesn't allow dogs.
No, parking facilities aren't available at River Hotel.