Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.5
Very Good
From $91
$
Info
Summary of reviews
The Hilton Garden Inn Santiago Airport is highly praised for its strategic location near Santiago airport, making it a top choice for travelers with layovers or early flights. Guests frequently commend the hotel for its efficient and reliable free shuttle service, modern and spacious rooms and overall cleanliness. The quiet environment around the hotel, despite its proximity to the airport, enhances the restful experience for guests in transit.
Breakfast receives a mix of reviews, though many guests find it very good with a diverse selection catering to various dietary needs. However, some find it overpriced and suggest improvements in variety and service speed. Dinner experiences are similarly varied; while the food quality and chef's attentiveness are appreciated, there's feedback on the limited menu variety, expense and sluggish service.
The rooms are consistently described as clean, spacious and comfortable with soundproofing adding to the serene environment. The hotel's modern decor and comprehensive amenities, like the pool, sauna and jacuzzi, are valued by guests. The high standard of cleanliness in the rooms and common areas contributes significantly to guest satisfaction.
The staff at Hilton Garden Inn Santiago Airport are often highlighted for their friendliness and professional service, adding to the positive experience. The free WiFi is generally robust, though some guests encounter occasional connectivity issues. The spa, gym and pool facilities enhance the overall attractiveness of the hotel, despite some feedback on maintenance needs.
Parking is straightforward and secure, complemented by the convenience of free airport transfers. Overall, guests find the Hilton Garden Inn Santiago Airport to be a reliable and comfortable option for short stays or transits with room for minor improvements in dining and some amenities.
Hotel in Santa CruzLibertador General Bernardo O Higgins > Colchagua > Santa Cruz
9.3
Excellent
From $78
$
Info
Summary of reviews
Hotel Boutique Solaz Bella Vista de Colchagua stands out as a serene retreat in the picturesque Colchagua countryside, just 10 kilometers from Santa Cruz. Guests appreciate the tranquil setting surrounded by stunning landscapes and beautifully maintained gardens, making it an ideal location for a relaxing getaway while exploring renowned Chilean wineries. The hotel's environment is peaceful, providing a haven for relaxation amidst nature's beauty.
The breakfast at Hotel Boutique Solaz Bella Vista de Colchagua receives high praise for its delicious and generous offerings. Guests enjoy the freshness and quality of homemade bread, jams, and fruits sourced from the garden. The personalized service and varied breakfast options add to the experience, ensuring a satisfying start to the day in a delightful ambiance.
The rooms are described as clean, cozy, and spacious, offering comfort with amenities like hot tubs and king-size beds. Each room is uniquely named after a local wine, enhancing the charming experience. While some mention noise due to the hotel's structural design, the overall atmosphere remains serene, supported by efficient air conditioning and strong Wi-Fi.
Cleanliness is a hallmark of this hotel, with guests consistently praising the immaculate grounds and beautifully decorated spaces. The attentive service and friendly staff contribute to a pleasant stay, ensuring guests feel cared for, despite the absence of an in-house restaurant.
The exceptional service from the hotel staff is frequently highlighted, with their friendly and accommodating nature enhancing the guest experience. Specific staff members are noted for their attentiveness, offering excellent suggestions for sightseeing and being attentive to guest needs.
The spa facilities, particularly the hot tub and jacuzzi, add to the relaxing experience, providing enjoyment especially under the night sky. The well-maintained pool, surrounded by lush greenery, contributes to the tranquil environment, appreciated by guests for its cleanliness and charm.
Families find the hotel an inviting destination, well-suited for both family and romantic getaways. The cozy environment and facilities, such as the jacuzzi tub and pool, make it a delightful choice for those traveling with children, fostering a sense of community and comfort.
Lastly, the beds at Hotel Boutique Solaz Bella Vista de Colchagua are consistently noted for their comfort, contributing significantly to a restful sleep experience. The combined elements of cozy rooms and inviting beds ensure guests leave with a pleasant and relaxed feeling after their stay.
Overall, Hotel Boutique Solaz Bella Vista de Colchagua is praised for its serene setting, exceptional service, and charming amenities, providing guests with a memorable escape into the beauty of the Chilean countryside.
Hotel in San EstebanValparaiso > Los Andes > Los Andes
8.7
Very Good
From $155
$
Info
Summary of reviews
Termas El Corazon is a tranquil retreat located not far from Santiago, offering a picturesque escape surrounded by forests and mountains. The serene environment, coupled with the pure air and natural beauty of the area, makes it an ideal spot for relaxation. The hotel's charming location is further enriched by excellent service, very good swimming pools and delightful restaurant offerings. The well-maintained thermal pools nestled in nature add to the allure of this comfortable and peaceful destination, although occasional issues with neighboring rooms have been reported.
The breakfast experience at Termas El Corazon has garnered positive feedback for being hearty, delicious and well-suited for special occasions with cleanliness and attentive service being notable highlights. However, there are calls for more variety and better quality options, including the need for natural juices and sustainability efforts regarding plastic usage.
Dinner service is generally well-received with guests praising the variety of food and quality of the a la carte options. Friendly and knowledgeable waitstaff enhance the dining experience. Some criticisms include delays in dish delivery and inconsistencies in food quality.
Guest reviews indicate that the rooms at Termas El Corazon are comfortable, cozy and spacious with excellent amenities like large beds and waterfall showers frequently mentioned. Cleanliness is a strong point, though some rooms show signs of aging and could benefit from refurbishment. Issues such as outdated features and occasional bad smells were noted, but the overall sentiment remains positive.
Cleanliness is a prominent feature at Termas El Corazon, particularly in the pool and spa areas, contributing to a beautiful and tranquil environment. However, there are some reports of lapses in public spaces and specific housekeeping issues.
The staff are frequently praised for their friendly and attentive service, creating a pleasant atmosphere throughout the hotel. Despite occasional less favorable experiences at the reception, the staff's overall kindness and professionalism significantly enhance guests' stays.
The hotel's WiFi service is a notable drawback with many guests experiencing poor connectivity and limited reception in certain rooms.
The spa experience at Termas El Corazon receives high marks for its exceptional massage services, well-maintained facilities and soothing thermal baths. Although the quality of relaxation massages can vary, the overall feedback is positive with the spa offerings contributing to a relaxing and enjoyable stay.
The pool facilities are highly regarded, whether indoor or outdoor, heated or not. Guests appreciate the pristine condition, perfect temperatures and variety of swimming options, making the pools a standout feature of the hotel.
Termas El Corazon is particularly family-friendly, offering a welcoming atmosphere and various entertainment options for families. The location's good weather and beautiful surroundings make it an attractive and relaxing destination for family vacations.
While there are mixed reviews regarding the beds with some guests finding them extremely comfortable and cozy, others noted issues with bed configurations and mattress quality. Overall, the bed experience is satisfactory for most travelers.
In summary, Termas El Corazon is a highly recommended destination for those seeking relaxation in a serene, natural setting. With excellent service, well-maintained facilities and a strong family-friendly atmosphere, it provides a delightful escape despite some areas for improvement.
Hotel in FrutillarLos Lagos > Llanquihue > LLanquihue
8.6
Very Good
From $119
$
Info
Summary of reviews
Hotel Elun, la mejor vista, is celebrated for its remarkable location and stunning natural surroundings. Nestled close to the city center, it combines convenience with breathtaking views of the lake and volcano, offering guests a tranquil yet accessible retreat. The picturesque setting and the cozy, romantic ambiance are standout features that guests repeatedly praise. Rooms, adorned with these exceptional views, are deemed comfortable and clean, with spaciousness adding to the sense of relaxation despite some minor size constraints.
The hotel's level of cleanliness and the luxurious, modern atmosphere further enhance the overall experience, complemented by the exceptional service provided by the friendly and attentive staff. Specific mentions of receptionists like Luis and Carolina underscore the personalized and helpful service guests encounter.
Hotel Elun's dining experience garners positive feedback, especially regarding the quality and taste of breakfast offerings. Guests appreciate the freshness and satisfying nature of the breakfast, along with the excellent service. However, there are suggestions for improvements in variety and logistics to elevate the morning experience even further.
While occasional reviews mention certain areas needing updates or logistical adjustments in breakfast, the overarching sentiment reflects a rewarding stay, characterized by the tranquil environment, beautiful landscapes, and hospitable service that mirror the hotel’s promotional images. Hotel Elun, la mejor vista, stands out as a memorable destination for visitors seeking both relaxation and proximity to urban attractions.
The Hilton Garden Inn Iquique is widely praised for its prime location, situated near Cavancha and Brava beaches and surrounded by a vibrant array of restaurants, pubs and supermarkets. This setting offers easy access to the waterfront, parks and various points of interest, complemented by beautiful ocean views from many of the hotel’s spacious rooms. The hotel's cleanliness, modern facilities, excellent staff service and good parking further enhance the guest experience.
Breakfast at the Hilton Garden Inn Iquique is celebrated for its variety and quality, offering a wide range of choices in a substantial buffet. The delicious offerings and attentive staff create a delightful start to the day, despite some concerns over the cost and occasional slow replenishment.
Dining experiences at the hotel’s restaurant receive positive remarks for the quality and taste of the food, as well as the good service and peaceful ambiance. However, the limited and somewhat expensive menu options are noted as areas for improvement.
The hotel’s rooms are described as comfortable, spacious, well-appointed and modern, often featuring stunning ocean views. Guests appreciate the overall tranquility and comfort, although some mention issues with lighting, ventilation and occasional maintenance concerns.
Cleanliness is generally well-regarded with many guests noting the hotel’s clean and well-maintained facilities. However, inconsistent housekeeping services and specific areas needing better cleaning are mentioned, such as bathrooms and carpets.
The staff at Hilton Garden Inn Iquique are frequently praised for their friendliness and professionalism, significantly enhancing the guest experience. While service at the front desk receives mixed reviews with some citing unhelpfulness, other areas such as the restaurant receive high praise for their excellent service.
Wi-Fi service in the hotel is mixed; while some guests find it strong and reliable, especially in the lobby, others report weak signals and instability in rooms.
The gym is well-maintained and clean, offering a pleasing workout environment with an enviable view, though it features limited equipment, which some guests find insufficient.
The pool receives mixed feedback; it is praised for being heated and comfortable but criticized when out of service or inadequately maintained. The lack of pool chairs and suggestions for an outdoor pool or Jacuzzi are noted.
Guests commend the hotel’s proximity to beaches as a significant advantage, providing easy and convenient access to clean and beautiful shores, enhancing the overall stay.
Parking facilities are secure and spacious but detracted by a persistent sewage smell and limited capacity, necessitating organizational improvements.
Overall, the Hilton Garden Inn Iquique offers a blend of positive attributes and some areas needing enhancement, delivering a generally pleasant and comfortable experience for its guests.
Hotel in San Jose de MaipoSantiago Metropolitan Region > Cordillera > San Jode de Maipo
8.6
Very Good
From $49
$
Info
Summary of reviews
SEL Lodge - Aventura y Descanso is highly regarded for its serene and accessible location in Cajón del Maipo, blending the natural beauty of the Chilean mountains with convenient proximity to Santiago and local attractions. Guests appreciate the tranquil surroundings, lush gardens and spacious terrains perfect for relaxation and exploration. Although the distance between the parking lot and rooms is noted, the overall ambiance and accessibility are praised.
The lodge's breakfast receives accolades for its hearty and varied offerings with fresh and well-presented food served by friendly staff. Despite minor suggestions for improvement in variety and service timing, the breakfast experience is a memorable highlight for many guests.
While the dining experience at the lodge's restaurant is marked by delicious and affordable food, there are areas for enhancement, such as extending operating hours, expanding the menu and improving service speed. The limited vegetarian options and early closing times are particular points of contention.
Guest rooms at SEL Lodge are praised for their comfort, cleanliness and spaciousness with amenities such as large TVs and functioning climate control systems. Despite occasional issues like faulty jacuzzis, inconsistent hot water and poor noise insulation, the rooms provide a pleasant and restful environment for relaxation.
Cleanliness across the lodge is generally well-regarded with tidy rooms and well-maintained facilities. However, some guests have reported lapses in cleanliness, including unclean bathrooms and occasional cobwebs, which need attention.
The staff at SEL Lodge receives high praise for their friendliness, attentiveness and helpfulness, particularly the reception team. Despite some negative feedback regarding the restaurant staff, the overall positive interactions with the personnel stand out.
The lodge's WiFi service is identified as an area needing improvement with many guests experiencing weak and unreliable signals, especially in their rooms. However, once connected, apps like Netflix function well.
The spa at SEL Lodge captivates guests with its excellent massage services and relaxing ambiance. While some facilities like the hot tubs and sauna could benefit from better maintenance and longer operating hours, the spa still offers a rejuvenating experience.
The pool area is acclaimed for its beautiful, well-maintained setting, ideal for both swimming and relaxation. Despite occasional issues with pool cleanliness and maintenance, the inviting atmosphere and heated options enhance the guest experience.
Parking facilities at SEL Lodge are ample, secure and well-managed, ensuring convenient and worry-free parking for guests, even though a few rooms are located at a considerable distance from the lot.
Lastly, the lodge fosters a family-friendly environment with activities for children and accommodations for pets, providing a welcoming and enjoyable experience for family vacations. The fresh air and outdoor spaces make it a perfect spot for a family getaway.
Hotel in QuinteroValparaiso > Valparaiso > Quintero
8.6
Very Good
$
Info
Summary of reviews
Yachting Hotel Quintero is favorably regarded for its stunning seaside location, providing guests with breathtaking views from every room and easy access to the city center, nearby beaches and attractions. The tranquil ambiance, combined with modern, well-maintained facilities, makes it an ideal retreat for relaxation and convenience.
Guests laud the hotel's buffet breakfast, describing it as varied, hearty and delicious, despite some wishing for more variety and improvements in the quality of certain items. The dinner experience receives mixed reviews with praise for the exquisite food and delightful dining room views but critiques of the limited menu variety and slow service.
The spacious and comfortable rooms are a highlight, often featuring impressive sea views, large televisions and workstations, though some guests report noise issues and occasional cleanliness lapses. The high standards of cleanliness extend to the hotel's communal areas, including the pool, which is consistently praised for its beauty and maintenance.
The staff at Yachting Hotel Quintero is frequently commended for their exceptional service, particularly the reception and restaurant teams, contributing to a welcoming and pleasant stay. The WiFi service, however, is noted as a significant area needing improvement due to slow and unreliable connections.
Guests appreciate the secure and free parking despite occasional capacity issues. The beds receive mixed feedback with many finding them comfortable, though some note inconsistencies in bedding quality and cleanliness.
As a three-star hotel, Yachting Hotel Quintero meets expectations with its modern aspects and consistent quality. However, improvements in facilities such as WiFi, the gym and the pool area, as well as enhanced service, could further elevate the guest experience. Overall, the hotel is recommended for its beautiful location, comfortable accommodations and attentive staff, making it a favored choice for visitors seeking a peaceful and enjoyable stay.
Hotel in Puerto VarasLos Lagos > Llanquihue > Puerto Varas
8.4
Very Good
From $57
$
Info
Summary of reviews
Puerto Chico Hotel offers a well-rounded and positive experience for its guests, particularly excelling in several key areas:
**Location:** The hotel enjoys an outstanding location right in front of Lake Llanquihue, providing beautiful lakefront views and easy access to the waterfront promenade. It is strategically positioned close to numerous attractions, restaurants, bars and shops, striking a perfect balance between tranquility and convenience. The location is also appreciated for its safety, making it a suitable retreat for both relaxation and exploration.
**Breakfast:** The breakfast at Puerto Chico Hotel is highly praised for its variety, quality and homemade touch. Guests enjoy a range of options, including freshly prepared eggs, pastries, fruits and cold cuts, often with a stunning lake view. The efficient and friendly service further enhances the experience, making breakfast a notable highlight of the stay.
**Dinner:** The hotel's on-site restaurant, Cambalache, receives favorable reviews for its delicious food and pleasant atmosphere. Although the prices are higher compared to other local restaurants, the quality and service justify the cost for many guests. The convenience of having this restaurant nearby, along with a discount for hotel guests, is a significant advantage.
**Rooms:** Guests generally find the rooms at Puerto Chico Hotel to be comfortable, clean and cozy. Rooms are spacious, well-lit and equipped with modern amenities like kettles and minibars. Most rooms offer beautiful lake views, contributing to a relaxing ambiance. However, minor improvements in noise insulation and updates could further enhance the experience.
**Cleanliness:** The hotel is consistently praised for its immaculate cleanliness. Guests note that both the rooms and public areas are well-maintained with particular commendation for the thorough housekeeping service. The clean and tidy environments provide a pleasant and welcoming stay.
**Staff:** The staff at Puerto Chico Hotel receive high marks for their friendliness, attentiveness and helpfulness. From reception to housekeeping, the team is noted for their exceptional service and dedication to guest satisfaction. The customer service is generally described as top-notch, contributing significantly to the positive guest experience.
**Beds:** The beds at the hotel are generally considered comfortable with good size and clean linens, ensuring a restful sleep. While a few guests mention issues like noisy or worn-out mattresses, the majority are pleased with the bed quality.
**Family-Friendly:** Puerto Chico Hotel is highly regarded as a family-friendly destination. The large, clean rooms, scenic views and convenient location near the waterfront make it ideal for families. Additional amenities like elevators and a good breakfast spread cater well to family needs, making it a preferred choice for family vacations.
**Three-Star Accommodation:** True to its three-star rating, Puerto Chico Hotel offers a clean and comfortable stay at a reasonable price. Its charming, rustic architecture adds to its appeal, making it a cozy option for travelers. Although there are minor critiques, the overall value for money is commendable.
**Business Amenities:** For business travelers, the hotel provides a practical setting with well-maintained facilities, reliable heating and convenient services. The proximity to necessary services and a conducive work environment make it a suitable choice for professional stays.
While there are areas for improvement, particularly in Wi-Fi connectivity and parking capacity, Puerto Chico Hotel's strengths in location, cleanliness, breakfast quality and friendly staff make it a favored choice for many guests.
Best Western Ferrat enjoys a prime location in Temuco, revered by guests for its close proximity to key attractions like shopping centers, restaurants and the casino, all while being nestled in a safe, quiet neighborhood. Its setting offers a harmonious blend of convenience and tranquility, making it a standout option for travelers. The hotel's surroundings, characterized by attractive, green streets, further enhance its appeal.
The breakfast experience is generally positive with many praising the quality, variety and abundance of options available, including real coffee and fresh fruits. However, some guests noted areas for improvement, such as the consistency of offerings and service efficiency. The dining experience fares similarly with commendations for the gourmet dishes and reasonable prices, though service inconsistency and limited operating hours were mentioned as drawbacks.
Room conditions at Best Western Ferrat are widely praised for their cleanliness, modern amenities and comfort. Guests describe the rooms as spacious and elegant with particularly comfortable beds ensuring restful sleep. Minor criticisms include occasional noise and some design quirks, but overall, the accommodations are well-received.
Cleanliness is a strong suit for the hotel with spotless rooms and well-maintained common areas. The proactive and friendly staff contribute to the overall positive guest experience, providing exceptional service and attention to detail. Specific staff members are often highlighted for their outstanding customer service.
Wi-Fi generally receives favorable remarks, though some guests experienced occasional connectivity issues. The parking facilities are appreciated for their convenience and security, though they can be limited during peak times.
Families find the hotel accommodating with spacious rooms and amenities catering to children and pets. The comfortable beds further enhance the experience for all travelers. The Best Western Ferrat's four-star amenities and overall service quality are positively noted, offering a good balance between price and luxury.
For business travelers, the hotel provides excellent amenities such as a strong Wi-Fi connection, an efficient business center and well-equipped conference facilities, making it an ideal venue for work-related stays.
In summary, Best Western Ferrat excels in providing a comfortable, convenient and enjoyable stay for a diverse range of travelers, making it a highly recommended choice in Temuco.
Hotel in Los AndesValparaiso > Los Andes > Calle Larga
8.7
Very Good
From $60
$
Info
Summary of reviews
Hotel Los Andes receives high marks for its excellent and convenient location, which is favored by travelers for its accessibility to highways, the city center and attractions like the Andes Mountains. The peaceful environment and proximity to city amenities such as bars, restaurants and supermarkets further contribute to its appeal. The secure parking facilities, both covered and uncovered, add to the convenience for guests traveling by car.
The hotel's breakfast offerings are widely praised for their variety and quality with many guests describing it as complete, delicious and plentiful. Fresh fruits, juices, yogurt and cereals are notable highlights. Although a few reviews suggest enhancements like more space, better bread and coffee and additional options for those with dietary needs, the breakfast experience is generally well-received.
In terms of room accommodations, many guests laud the comfort and cleanliness, noting the ample size and air conditioning as positives. However, a few areas for improvement include outdated appearances, specific cleanliness issues and occasional maintenance concerns. Nonetheless, the positive aspects of the rooms are often emphasized, particularly the comfort and overall maintenance.
Cleanliness throughout the hotel, including rooms and common areas, is frequently applauded. The majority of reviews highlight the hotel's tidy and pleasant atmosphere, although occasional feedback suggests minor improvements in room cleaning.
The staff at Hotel Los Andes consistently earn high praise for their friendliness, courtesy and attentiveness. The team's dedication to excellent customer service significantly enhances the guest experience, creating a welcoming and accommodating environment. A few rare instances of less-than-ideal interactions do not detract from the overall positive sentiment towards the staff.
Guests appreciate the comfort of the beds, although there are some comments about mattress thickness and hardness that point to room for improvement. Minor issues like noise from hallways and lack of convenient plugs are noted, but generally, the beds meet guests' expectations for comfort.
Overall, Hotel Los Andes is highly recommended for its superb location, commendable breakfast, clean and comfortable accommodations, outstanding staff service and secure parking facilities. Despite minor areas needing enhancement, it offers a highly satisfying experience for travelers.
ibis Calama is a modern hotel ideally situated in Calama, attracting guests for its prime location near essential amenities, shopping centers, restaurants and the bus station, which facilitates effortless transit. The hotel’s central position ensures easy access to both core attractions and the nearby airport. Despite its centrality, the area remains tranquil, offering clean and comfortable accommodations. Guests also appreciate the available facilities, such as covered parking, a bar and a restaurant, which add overall convenience. The friendly and helpful staff, along with good service, further enhance the appeal of ibis Calama for both business and leisure travelers.
The breakfast buffet at ibis Calama is generally well-received, noted for its quality, variety and freshness. Bread and hot drinks are particularly highlighted. However, some guests find the variety limited and cite occasional issues with food temperature and replenishment. A few also mention dissatisfaction with the extra charge for breakfast and the absence of specific items like yogurt and juice.
While the hotel's restaurant receives praise for the taste of its dishes and chef's suggestions, guests report challenges with service during dinner. Issues such as long wait times, crowded conditions and inexperienced staff detract from the dining experience. There are also remarks regarding specific dishes and limited menu options.
Rooms at ibis Calama are described as clean and tidy, though often smaller than expected, sometimes creating discomfort, especially for more than one person. Some rooms are praised for their coziness and comfort, while others face issues like faulty air conditioning, lack of heating and inadequate amenities. Operational problems like broken safes and poor soundproofing are also noted.
Cleanliness generally receives positive remarks with many guests complimenting the efforts of the housekeeping staff and the quick response to any issues. However, some guests note recurring problems with bathroom cleanliness and overall hygiene, along with occasional lapses in trash removal and supply replenishment.
Staff at the hotel are frequently described as friendly, attentive and helpful, particularly during breakfast. However, there are mentions of unprofessional service, especially at reception with some guests encountering slow responses and language barriers. The need for better staff training and organization is evident from these reviews.
WiFi at the hotel presents a mixed experience with some guests praising the strong signal and good connectivity while others face challenges with access procedures, slow speeds and frequent re-entry requests.
The parking facilities receive favorable feedback, considered secure, ample and convenient. Despite a minor note on the entrance signage, the overall sentiment is positive with guests appreciating the secure and accessible parking even post check-out.
Family stays at ibis Calama are seen as generally satisfactory with a quiet atmosphere conducive to relaxation. However, room size and bedding arrangements pose challenges for families, along with the lack of room service for those with children.
Beds are a mixed point with some guests finding them comfortable and clean, while others comment on their small size and noise. There are also mentions of beds being loose or in poor condition, though the general consensus is that the beds are mostly comfortable.
As a three-star hotel, ibis Calama provides good value for money, aligning well with guest expectations for this category. While some feel the facilities could be better, the overall sentiment is positive, considering it a practical, economical choice.
For business travelers, ibis Calama is a favorable option, offering comfort, a modern design and good connectivity. The hotel’s accessible location and security add to its appeal, though some guests note the need for improvements in staff training and business-friendly amenities.
Overall, ibis Calama maintains a positive reputation with its central location, friendly staff and clean facilities, though there are areas for improvement in service consistency and room comfort.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
7.8
Good
From $70
$
Info
Summary of reviews
Ibis Santiago Las Condes Manquehue is favorably reviewed for its strategic location in the vibrant Las Condes district of Santiago. Guests appreciate its proximity to transportation hubs like the Manquehue subway station, shopping centers such as Parque Arauco and a variety of restaurants and commercial sectors. The neighborhood’s safe and tranquil atmosphere further adds to the hotel's appeal, making it an ideal choice for both tourists and business travelers.
The breakfast experience receives mixed feedback. Many guests praise the breakfast for its delicious and abundant offerings, highlighting the well-stocked and clean buffet areas. Specific compliments are given for the quality of the coffee and the freshness of the food. However, some guests note a lack of variety and protein options, issues with organization and slow replenishment of items, as well as occasional shortages of tables during busy times. The separate charge for breakfast, which is not consistently included in the room rate and inadequate signage also contribute to some dissatisfaction.
Dinner experiences at the hotel's restaurant are similarly mixed. While the friendly and professional staff, along with a pleasant ambiance, earn praise, issues such as slow service, limited menu variety and lack of room service detract from the overall experience. The restaurant's early closing time also poses a challenge for late arrivals. Nevertheless, the quality of the pizza and the warmth of the staff are noted as bright spots.
Room reviews are varied with some guests appreciating the cleanliness and comfort of well-maintained accommodations. However, many find the rooms small and cramped with noise isolation being a common issue. Maintenance concerns, such as malfunctioning air conditioning and bathroom cleanliness, are also mentioned. Despite these drawbacks, the hotel's friendly staff and prime location are consistently highlighted as positives.
Cleanliness of the hotel overall is commendable with many guests noting clean rooms, bathrooms and common areas. Housekeeping is often praised for its efficiency and friendliness. Yet, some guests do report specific issues, such as mold in showers and overlooked cleaning tasks, indicating inconsistencies in housekeeping standards.
Guest interactions with the staff are largely positive with numerous mentions of attentive, helpful and friendly service. However, there are occasional reports of slow check-in processes and unresponsive service, suggesting a need for more consistent training and standards.
The Wi-Fi service at the hotel appears to require significant improvement with many guests reporting issues like intermittent connectivity, slow speeds and difficulties in accessing the internet in their rooms. This is particularly problematic for business travelers.
Parking facilities receive positive feedback for their convenience, ease of access and security. However, some guests find the connection between the parking lot and the hotel inconvenient and better signage is suggested.
Families find the hotel generally accommodating with family rooms available and a family-friendly environment. However, the absence of specific family-oriented amenities like children's menus or cribs, as well as occasional space constraints in family rooms, are areas for improvement.
The beds at the hotel receive mixed reviews. While some guests find them comfortable and conducive to a good night's sleep, others report issues such as noisy, creaky and small beds, as well as problems with bedding quality and hygiene.
In summary, ibis Santiago Las Condes offers a basic yet functional lodging option with a prime location and friendly staff, making it suitable for short stays. However, areas such as breakfast variety and service, room size and amenities and Wi-Fi quality present opportunities for improvement to enhance the overall guest experience.
Hotel in MejillonesAntofagasta > Antofagasta > Mejillones
8.4
Very Good
From $67
$
Info
Summary of reviews
Alto del Sol Plaza Mejillones receives high praise for its prime location, exceptional service and cleanliness. Situated in the city center, this hotel offers unrivaled convenience with easy access to dining, entertainment, civic centers, the beach and local industries. Guests appreciate its proximity to key attractions and amenities, making it an ideal choice for both tourists and business travelers.
The hotel's breakfast stands out for its quality and variety, featuring a delicious buffet with fresh and abundant offerings. Many guests commend the selection, noting the excellent service and friendly demeanor of the staff. While some suggest adding more variety and larger portions, the overall sentiment is positive.
Rooms at Alto del Sol Plaza Mejillones are well-designed, comfortable and clean. Guests particularly appreciate the air-conditioned rooms and spacious bathrooms. While there are minor critiques about room size and noise, the staff's attentiveness and kindness significantly enhance the stay. The spotless condition of the rooms and well-maintained facilities further contribute to a pleasant experience.
The staff consistently receives accolades for their exceptional service and friendly approach. Guests highlight the staff's readiness to assist and their problem-solving skills, although a few reviews mention less favorable interactions with reception. Nonetheless, the majority of visitors appreciate the staff's empathy and efficiency.
Beds at the hotel are generally comfortable with guests praising the condition of the sheets and the effective air conditioning. While there are occasional mentions of overly soft beds and low-quality pillows, the overall feedback is positive and many find the beds to contribute to a good night's sleep.
In summary, Alto del Sol Plaza Mejillones is highly regarded for its strategic location, clean and comfortable accommodations, excellent breakfast and outstanding staff service, making it a top choice for travelers seeking a hassle-free and enjoyable stay.
Hotel Esmeralda in Castro consistently receives positive reviews, particularly for its prime location in the heart of the city, giving guests easy access to key attractions like the main square and cathedral. Its surroundings include bus terminals, restaurants, bars, ATMs and the docks, making it a highly convenient choice. On-site parking further enhances the appeal of staying here for those traveling by car.
The hotel's breakfast service is generally praised for being plentiful, delicious and varied, although some guests suggest slight improvements to diversify the options. Dinner at the rooftop restaurant is particularly lauded for its excellent food, superb views and reasonable prices, complemented by the attentive and pleasant staff.
Rooms at Hotel Esmeralda are noted for their cleanliness and comfort. Guests appreciate the spacious and well-maintained facilities, though there are mentions of sound insulation improvements and variability in room sizes. The cleanliness is a standout feature with both communal areas and private spaces, including the well-kept pool area, receiving high marks.
The staff at Hotel Esmeralda are frequently commended for their exceptional service, professionalism and friendliness, greatly enhancing the overall guest experience. They are consistently described as attentive, helpful and knowledgeable, contributing significantly to a welcoming and enjoyable stay.
The hotel provides good WiFi, although connectivity can sometimes be inconsistent, affecting some guests. Complimentary parking options are ample, though availability may decrease during peak times. Hotel Esmeralda is particularly family-friendly with well-equipped apartments and multiple entertainment options, making it a favored choice for family stays.
While the hotel's beds receive mixed reviews with some guests praising their comfort and cleanliness, there are frequent suggestions for updates due to age and wear. Despite this, many guests still find them adequate for a restful sleep.
In summary, Hotel Esmeralda excels in offering a comfortable, clean and centrally located stay in Castro, supported by a friendly and professional staff, making it a commendable choice for travelers, families and those seeking a pleasant vacation experience.
Hotel in AntofagastaAntofagasta > Antofagasta > Antofagasta
8.0
Very Good
From $40
$
Info
Summary of reviews
The 'ibis Antofagasta' hotel receives frequent praise for its excellent location, which many guests highlight as its most remarkable feature. Centrally positioned, the hotel provides easy access to popular restaurants, supermarkets and the beach, making it ideal for both business and leisure travelers. The proximity to the city center and coastline contributes to a tranquil stay, enhanced by the hotel's clean environment and friendly staff. Guests appreciate the delicious and varied breakfast, although there are occasional complaints about quality and service. Dinner experiences are more mixed with limited menu options and higher prices being common points of critique.
The rooms at ibis Antofagasta are generally described as clean, comfortable and well-maintained. Soundproof windows ensure a peaceful environment and beds are often highlighted for their comfort. However, the small size of the rooms and occasional maintenance issues are noted as areas needing improvement. Cleanliness across the hotel is commonly praised, though some guests encounter inconsistencies, particularly with daily room cleaning and upkeep of common areas.
Staff members at ibis Antofagasta are frequently commended for their friendliness and attentiveness. Specific staff members receive special mentions for their exceptional service. However, there are occasional reports of less friendly interactions and service inconsistencies. The hotel's free Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues, particularly on higher floors.
Parking availability poses a challenge due to limited spaces, although those who secure a spot find it convenient and safe. The hotel is favored by families with complimentary stays for kids and pet-friendly policies, although some find room amenities lacking for a family vacation. Beds are generally well-received with many guests finding them comfortable, though there are some concerns regarding size and maintenance.
As a three-star hotel, ibis Antofagasta meets basic expectations for standard accommodations, providing good value for money and a comforting environment. However, room size and additional amenities may fall short for some guests. Business travelers find the hotel practical with adequate workspaces and convenient location but may face noise issues in certain areas.
In summary, ibis Antofagasta stands out for its prime location, friendly staff and comfortable accommodations, despite some areas where improvements could enhance the guest experience.
Socialtel Plaza Pucón - formerly Selina Plaza Pucón receives high marks for its prime location in the heart of Pucón, making it easy for guests to explore the city center, lake, beach, main square and local amenities on foot. The hotel's central positioning, coupled with safe parking, friendly staff, beautiful decor and comfortable facilities, make it an ideal choice for travelers.
Guests generally appreciate the breakfast experience, noting the delicious and well-prepared food, the variety of options and the friendly staff serving it. However, some reviews mention areas for improvement, including organizational issues, limited variety and the late start time.
The lunch menu, especially items like the Buddha bowl, receives high praise for taste and quality. The cafe provides delicious food, although the absence of dinner services is a drawback. Some issues were noted with the shared kitchen and certain food items like the burger not meeting expectations.
The rooms offer a mix of spaciousness and coziness with comfortable beds and air conditioning in some. While many guests find the rooms clean and comfortable, others point out concerns like small room sizes, noise, cleanliness inconsistencies and outdated amenities. The lack of TVs and some essential supplies also detracts from the overall experience.
Cleanliness is generally well-maintained with rooms, linens and towels receiving positive feedback. Nonetheless, the shared bathrooms and kitchen often need better cleaning and maintenance with issues like mold, dust and broken showerheads being noted. Regular restocking of essentials and better lighting in rooms were also mentioned as areas for improvement.
The staff at Socialtel Plaza Pucón - formerly Selina Plaza Pucón receive widespread praise for their friendliness, helpfulness and professionalism. Guests find the team attentive and warm, significantly enhancing their stay with excellent customer service.
The hotel’s Wi-Fi is reliable and fast, particularly in the lobby, though some connectivity issues were noted in certain rooms.
Socialtel Plaza Pucón - formerly Selina Plaza Pucón's spa and wellness features, including yoga and massage therapy, earn commendations for their luxurious ambiance and professional services. The pool area, often described as beautiful and relaxing, helps create a serene atmosphere despite occasional issues with cleanliness and availability.
Parking options are appreciated for their safety and convenience, although some guests encountered challenges with narrow spaces or full lots.
Families find the environment welcoming and family-friendly with enjoyable activities suitable for all ages, though some reviews suggest it might be better for short stays or trips with friends.
The nightlife scene at Socialtel Plaza Pucón - formerly Selina Plaza Pucón is vibrant with frequent parties, musical events and lively bar activities. However, this may pose challenges for guests seeking a quieter stay due to the constant loud music and party atmosphere.
The bedding situation is generally well-received with many guests noting the comfort of the mattresses and pillows, as well as privacy curtains and large lockers in rooms. Minor issues include the size and firmness of beds in shared rooms.
As a three-star establishment, Socialtel Plaza Pucón - formerly Selina Plaza Pucón is budget-friendly and provides a good standard of rooms and staff service, though a few guests feel the price might be high for the level of service offered.
Overall, Socialtel Plaza Pucón - formerly Selina Plaza Pucón combines a prime location, friendly staff and a range of amenities to provide a generally positive experience, though certain areas like breakfast service, room maintenance and noise levels could benefit from improvement.
Categories
3 Star
Accessible
Spa
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