Ciudad Juarez31.74279000,
-106.45265400,
Av Lincoln 722 Zona Pronaf Ciudad Juarez Chihuahua(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsGamma Ciudad Juarez receives consistently positive reviews for its prime location and excellent service. Guests appreciate the hotel's proximity to the Las Américas bridge and the port of entry to El Paso, making it highly convenient for travelers. The hotel is also near supermarkets and restaurants, which adds to its appeal.
The staff at Gamma Ciudad Juarez are frequently praised for their friendliness and attentiveness, particularly the reception team, who are noted for their exceptional service. The hotel's atmosphere is family-friendly and secure with comfortable and well-maintained facilities. The rooms are spacious, modern and very clean, providing a relaxing atmosphere with comfortable beds that many guests found impressive.
The breakfast at Gamma Ciudad Juarez receives mixed reviews; while some guests describe it as delicious with excellent service, others feel the buffet lacks variety and flavor. Cleanliness in the restaurant's fruit section and the separate cost for coffee also drew some criticism.
The pool area is generally appreciated for its pleasant and relaxing atmosphere, though opinions vary on its cleanliness and maintenance. Some guests noted issues with the water temperature and occasional repairs.
Despite minor criticisms about room cleanliness and occasional maintenance issues, the overall cleanliness, comfortable environment and friendly staff make Gamma Ciudad Juarez a favored choice for both business and leisure travelers. Show more
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Categories
Family Friendly Hotel
Offers essential amenities for a comfortable stay. A practical option for families.
Dog Friendly Hotel
This hotel welcomes dogs up to 20 kg (or two dogs with a combined weight of 20 kg) and provides a welcome kit with a bed, mat, and bowls. The hotel also has designated areas for pets, ensuring a comfortable stay for both guests and their furry companions. There is an additional nightly fee of $800.00 MXN plus taxes, per guest room.
Hotel with Swimming Pool
Offers a swimming pool. It is considered a 5-star hotel with good amenities.
Outdoor Pool
Location of the pool:Outdoor pool
When is the pool open?Abierta siempre, escepto tiempo de frio y lluvia
Opening hours:09:00 - 21:00
Around the pool, there are also available:
Towels
Sunbeds
Umbrellas
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Gamma Ciudad Juarez offers modern meeting rooms suitable for business or social events. The hotel provides facilities for conferences and business events, with support from an experienced team to ensure successful gatherings.
Hotel with Parking
Gamma Ciudad Juarez offers parking facilities. It is a standard amenity provided to ensure guest convenience.
Hotel with Gym
Gamma Ciudad Juarez provides a fitness area for guests seeking exercise options. It includes essential equipment for cardio and strength workouts.
Hotel with Outdoor Pool
This elegant hotel offers an outdoor pool set in beautiful gardens. It also features free Wi-Fi and a gym.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
5-Star Hotel
Room Types
Deluxe Double RoomThe double room provides a safe deposit box, heating, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Deluxe King RoomThe double room features a safe deposit box, heating, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Gamma Ciudad Juarez is consistently praised for its prime location, frequently highlighted as perfect and very good by guests. Being near the Las Américas bridge and in close proximity to the port of entry to El Paso makes it a convenient choice for travelers. The hotel's surroundings are also advantageous with easy access to supermarkets and restaurants, enhancing the overall visitor experience.
The hotel's location isn't the only commendable aspect; guests also mention the excellent service, friendly staff and comfortable amenities. The facilities are described as nice and the atmosphere is reported to be family-friendly and secure. The pleasant pool area adds to the hotel's appeal, providing guests with a relaxing spot to unwind.
Despite some concerns about room cleanliness, the overall comfort, good pricing and well-maintained premises contribute positively to the guest experience. The convenient location for both business and leisure activities makes Gamma Ciudad Juarez a favored choice among visitors.
Breakfast
The breakfast at Gamma Ciudad Juarez garners mixed reviews. Guests frequently highlight the breakfast as delicious and very good, praising the excellent food and comfortable setting of the restaurant along with commendable service. However, there are recurring criticisms about the breakfast buffet lacking variety and flavor. Specific complaints include the buffet being average with limited food choices and issues with the temperature and taste of the food. Some guests mentioned that the breakfast did not always match the menu description and expressed dissatisfaction with the pricing, especially with coffee being charged separately despite complimentary in-room coffee. Cleanliness concerns were also noted, particularly regarding flies around the fruit section in the restaurant. Overall, while there are positive aspects, improvements in variety, flavor and cleanliness might enhance the breakfast experience at Gamma Ciudad Juarez.
Rooms
Gamma Ciudad Juarez offers spacious, clean and modern rooms that guests find very comfortable. The rooms are nicely adorned and create a relaxing atmosphere, contributing to an overall sense of tranquility despite its urban location. Many reviewers highlight the comfort of the beds, appreciating the modern design and well-maintained conditions. The cleanliness stands out with rooms consistently described as very clean and fresh. Several guests note that the rooms are beautifully detailed and well-equipped with necessary amenities. While the facilities generally receive positive remarks, a recurring issue with cockroaches is mentioned and some rooms faced the parking lot, slightly impacting the view. Additionally, there were instances where air conditioning was lacking. Overall, the hotel's staff is praised for their excellent service, enhancing the stay experience.
Beds
Gamma Ciudad Juarez boasts comfortable beds that numerous guests have found impressive. Many reviewers highlight the beds as being super comfortable with some even describing them as delicious. The overall comfort of the rooms, including clean and spacious accommodations, has been frequently praised. Attention to detail with comfortable mattresses and blankets enhances the positive experience. Guests also note that the staff is very friendly, adding to the overall satisfaction.
Cleanliness
Gamma Ciudad Juarez is consistently praised for its overall cleanliness and comfortable facilities. Many guests appreciated the clean rooms and praised the cozy, well-maintained hotel environment. The staff received positive remarks for their attentive service, contributing to a welcoming atmosphere. Beds were frequently noted to be super comfortable, enhancing the overall stay experience. Additionally, the hotel's beautiful decoration and clean pool added to its charm.
A few criticisms were pointed out, though, including occasional issues with room cleanliness and maintenance. Some guests had concerns about dirty hallways and food trays left unattended and there were instances of the cleaning staff neglecting to replace towels. Despite these occasional hiccups, the majority of reviews highlighted the hotel's cleanliness, comfort and friendly service, making it a generally reliable choice for travelers.
Staff
Visitors to Gamma Ciudad Juarez consistently praise the hotel staff for their exceptional service and attentiveness. Guests highlight the friendliness and helpful nature of the team, especially the reception staff, noting their super attentiveness and perfect attention to guest needs. The front desk personnel receive commendations for offering conveniences even when other aspects may fall short. Reviewers frequently mention the staff's excellent attention, kind demeanor and comprehensive service, which contribute significantly to a pleasant experience overall. Despite some minor criticisms regarding a lack of warmth from certain staff members, the majority of feedback underscores the positive interactions and excellent service provided by the hotel employees.
Pool
Gamma Ciudad Juarez features a noteworthy pool area that has garnered mixed feedback from guests. Many guests appreciate the pleasant atmosphere of the pool, describing it as refreshing and enjoyable, which serves as a lovely addition to the hotel's open-air architecture and garden. The presence of outdoor furniture and a small gym nearby adds to the convenience, making it a central spot for relaxation.
However, there are concerns about the pool's cleanliness and maintenance. While some reviews mention a very clean and nice pool, others report that the pool appeared dirty or was under repair during their stay. The pool's water temperature is another point of contention with several guests noting that both the pool and the jacuzzi were cold, which might not be ideal for those expecting heated waters.
Overall, the pool area at Gamma Ciudad Juarez has a lot of potential, but attention to consistent cleanliness and maintenance would enhance the experience for future visitors.
Yes, Gamma Ciudad Juarez has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Gamma Ciudad Juarez.
Yes, Gamma Ciudad Juarez welcomes dogs.
Yes, parking facilities are available at Gamma Ciudad Juarez.