Hotel Lucerna Ciudad Juarez
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Summary of reviewsHotel Lucerna Ciudad Juarez is widely praised for its exceptional location, making it a convenient and ideal spot for travelers wanting to be central to the city's offerings. Many guests highlight the proximity to various attractions and amenities, including the local mercado, as a significant advantage. The strategic location, combined with high marks for cleanliness, comfort and a welcoming atmosphere, contributes to an overall positive experience.
The hotel’s breakfast receives mixed reviews. Many visitors commend the buffet for its variety, deliciousness and the substantial selection of tasty options, particularly praising the Sunday brunch. Despite this, some guests find the breakfast costs steep, feeling the price does not always justify the quality and variety provided. Nonetheless, many still appreciate the breakfast, considering it a highlight of their stay.
Guests find the rooms spacious, clean and well-maintained, offering a comfortable and restful environment. The modern and beautiful facilities, along with the excellent service from the hotel staff, enhance the pleasant stay. While there are occasional complaints about outdated decor and minor cleanliness issues, the overall consensus remains highly positive.
Cleanliness at the hotel garners mixed feedback. Many guests are pleased with the clean and well-maintained rooms and common areas, while others lodge complaints about issues such as dirty carpets, old sinks and inadequate bathroom and towel cleanliness. Despite these inconsistencies, a significant number of reviews praise the cleanliness and orderliness of the hotel.
The hotel staff receives consistent commendations for their warmth and exceptional service. Guests appreciate the friendly, professional and accommodating nature of the front desk and other team members, who go the extra mile to ensure a comfortable stay. The attentive and courteous service from the receptionist and management further enhances the guest experience.
The pool area is another well-regarded feature, described as clean, spacious and inviting. Guests enjoy the pool's pleasant atmosphere and the efficiency of the servers. Although there is mention of occasional cleanliness issues and the pool being unheated, the overall impression is positive, making it a popular spot among visitors.
Finally, the hotel's beds are frequently highlighted for their comfort, providing guests with a restful night's sleep. Despite minor issues with flat pillows and occasional stained bedding, the general feedback emphasizes the high level of comfort and quality of the beds.
In summary, Hotel Lucerna Ciudad Juarez offers a central location with many conveniences, comfortable rooms, friendly staff and a commendable pool area, ensuring a pleasant and enjoyable stay for its guests with some areas of improvement noted around breakfast pricing and occasional cleanliness inconsistencies.
Categories
The hotel’s breakfast receives mixed reviews. Many visitors commend the buffet for its variety, deliciousness and the substantial selection of tasty options, particularly praising the Sunday brunch. Despite this, some guests find the breakfast costs steep, feeling the price does not always justify the quality and variety provided. Nonetheless, many still appreciate the breakfast, considering it a highlight of their stay.
Guests find the rooms spacious, clean and well-maintained, offering a comfortable and restful environment. The modern and beautiful facilities, along with the excellent service from the hotel staff, enhance the pleasant stay. While there are occasional complaints about outdated decor and minor cleanliness issues, the overall consensus remains highly positive.
Cleanliness at the hotel garners mixed feedback. Many guests are pleased with the clean and well-maintained rooms and common areas, while others lodge complaints about issues such as dirty carpets, old sinks and inadequate bathroom and towel cleanliness. Despite these inconsistencies, a significant number of reviews praise the cleanliness and orderliness of the hotel.
The hotel staff receives consistent commendations for their warmth and exceptional service. Guests appreciate the friendly, professional and accommodating nature of the front desk and other team members, who go the extra mile to ensure a comfortable stay. The attentive and courteous service from the receptionist and management further enhances the guest experience.
The pool area is another well-regarded feature, described as clean, spacious and inviting. Guests enjoy the pool's pleasant atmosphere and the efficiency of the servers. Although there is mention of occasional cleanliness issues and the pool being unheated, the overall impression is positive, making it a popular spot among visitors.
Finally, the hotel's beds are frequently highlighted for their comfort, providing guests with a restful night's sleep. Despite minor issues with flat pillows and occasional stained bedding, the general feedback emphasizes the high level of comfort and quality of the beds.
In summary, Hotel Lucerna Ciudad Juarez offers a central location with many conveniences, comfortable rooms, friendly staff and a commendable pool area, ensuring a pleasant and enjoyable stay for its guests with some areas of improvement noted around breakfast pricing and occasional cleanliness inconsistencies.
Romantic Hotel
The hotel offers a blend of comfort and style, with amenities that cater to a relaxing and enjoyable stay for couples.
Hotel with Swimming Pool
Offers an outdoor pool surrounded by gardens, creating a relaxing atmosphere. It also features free Wi-Fi and an on-site restaurant for convenience.
Outdoor Pool
Hotel with Parking
Hotel Lucerna includes parking. It is a well-known hotel in the area and likely provides ample parking space for its guests.
Hotel with Gym
Hotel Lucerna Ciudad Juarez has a gym, allowing guests to keep up with their fitness goals. The gym is equipped with cardio machines and weights.
Luxury Hotel
Hotel for Honeymoon
Business Hotel
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Lucerna Ciudad Juarez is frequently praised for its exceptional location. Guests often highlight how convenient it is to have various attractions and amenities within close proximity, making it an ideal spot for visitors who want to be central to the city's offerings. Many reviews emphasize the location as a standout feature with several guests noting how it was close to their desired destinations, including the local mercado. The hotel not only benefits from a strategic location but also scores high marks for cleanliness, comfort and welcoming staff. Additionally, the facilities are well-regarded, contributing to an overall positive experience focused around an excellent and central location.
Hotel Lucerna Ciudad Juarez offers a breakfast experience that has garnered mixed feedback from its guests. On the positive side, many visitors praised the breakfast buffet for being well-stocked, varied and delicious with an abundant selection of tasty options. Some guests specifically highlighted the substantial and amazing breakfast, finding it to be a highlight of their stay.
The Sunday brunch received particular acclaim for being fantastic and other guests noted that the breakfast was very good with a good selection of food. The food's overall taste and quality were often described as enjoyable.
However, the cost of breakfast seemed to be a common point of contention. Several reviews mentioned that the breakfast was very expensive with some guests feeling that it didn't justify the high price. There were comments about the breakfast lacking in diversity relative to its cost and a few guests described the breakfast as a rip-off, finding it excessively expensive for what was available. Despite some of the negative feedback regarding pricing, many guests still found the breakfast worth eating, even if they considered it pricier than expected.
Overall, while the breakfast at Hotel Lucerna Ciudad Juarez is praised for its quality and variety, potential guests may want to consider the associated costs to weigh their options.
Hotel Lucerna Ciudad Juarez offers rooms that consistently receive positive feedback for their spaciousness and comfort. Guests appreciate the clean, modern and well-maintained environment, noting that the rooms provide a very good resting experience thanks to their comfortable beds. The hotel's facilities are described as beautiful, contributing to an overall pleasant stay. Staff service is frequently highlighted as excellent, adding to the comfortable ambiance of the rooms.
However, the reviews do mention a few downsides, such as some rooms appearing outdated and having issues with cleanliness, including dust and strange smells. Despite these occasional complaints, the general consensus is that the rooms are spacious, well-kept and enjoyable for guests.
Hotel Lucerna Ciudad Juarez offers guests a consistently comfortable sleeping experience. Multiple reviews highlight the beds as being very comfortable with some even describing them as super comfortable. Guests frequently express satisfaction with the plush bedding, noting the high level of comfort provided. However, there are mentions of issues such as flat, unsupportive pillows and an instance of stained blankets and bed, which might detract from the overall experience. Nevertheless, the general consensus emphasizes the comfort and quality of the beds, making for a restful night's sleep.
Hotel Lucerna Ciudad Juarez receives mixed feedback regarding its cleanliness. While many guests laud the hotel for its excellent cleanliness, comfortable facilities and well-maintained rooms, others express dissatisfaction with various aspects. Positive comments highlight the clean and beautiful rooms, the overall cleanliness of the place and friendly staff. However, several reviews point out issues such as dirty carpets, old sinks, poor bathroom cleanliness and regulated air conditioning that often leaves rooms feeling hot. Some guests also mention problems with dirty and worn-out towels, inadequate towel provisions and generally poor cleaning standards in some instances. Despite the cleaning inconsistencies, the hotel manages to maintain a significant number of reviews that praise its cleanliness and orderliness.
Hotel Lucerna Ciudad Juarez boasts a team of staff that consistently demonstrates warmth and exceptional service. Guests often highlight the friendly and accommodating nature of the front desk and other staff members. Many reviews praise their professionalism, courtesy and willingness to go the extra mile, ensuring that visitors feel well-attended to from the moment they arrive. The receptionist’s attention to detail, particularly in clarifying reservations, was noted as a positive aspect. The hotel's manager and the entire team were frequently described as providing excellent service and making stays comfortable. Despite one isolated mention of poor professionalism, the overall consensus portrays a highly capable and friendly staff dedicated to a welcoming guest experience.
Hotel Lucerna Ciudad Juarez boasts a commendable pool area that has garnered positive remarks from numerous guests. Many have described the pool as very clean, spacious and an excellent spot to cool off in the heat. Guests appreciate the pleasant atmosphere surrounding the pool, often noting the friendliness and efficiency of the servers. The appealing and comfortable lobby adds to the relaxed ambiance by the water.
Despite a mention of the pool being dirty on one occasion, the overall impression remains favorable with frequent comments about its large size and beautiful appearance. Moreover, guests have enjoyed that the pool is open, allowing them to take full advantage of it during their stay. However, it is worth noting that the pool water is not heated. Generally, the pool area is viewed as a pleasant and inviting feature of the hotel, complementing other amenities like the breakfast buffet and rooms nicely.
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Location
Breakfast
The Sunday brunch received particular acclaim for being fantastic and other guests noted that the breakfast was very good with a good selection of food. The food's overall taste and quality were often described as enjoyable.
However, the cost of breakfast seemed to be a common point of contention. Several reviews mentioned that the breakfast was very expensive with some guests feeling that it didn't justify the high price. There were comments about the breakfast lacking in diversity relative to its cost and a few guests described the breakfast as a rip-off, finding it excessively expensive for what was available. Despite some of the negative feedback regarding pricing, many guests still found the breakfast worth eating, even if they considered it pricier than expected.
Overall, while the breakfast at Hotel Lucerna Ciudad Juarez is praised for its quality and variety, potential guests may want to consider the associated costs to weigh their options.
Rooms
However, the reviews do mention a few downsides, such as some rooms appearing outdated and having issues with cleanliness, including dust and strange smells. Despite these occasional complaints, the general consensus is that the rooms are spacious, well-kept and enjoyable for guests.
Beds
Cleanliness
Staff
Pool
Despite a mention of the pool being dirty on one occasion, the overall impression remains favorable with frequent comments about its large size and beautiful appearance. Moreover, guests have enjoyed that the pool is open, allowing them to take full advantage of it during their stay. However, it is worth noting that the pool water is not heated. Generally, the pool area is viewed as a pleasant and inviting feature of the hotel, complementing other amenities like the breakfast buffet and rooms nicely.
Yes, Hotel Lucerna Ciudad Juarez has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Lucerna Ciudad Juarez.
No, Hotel Lucerna Ciudad Juarez doesn't allow dogs.
Yes, parking facilities are available at Hotel Lucerna Ciudad Juarez.
Yes, Hotel Lucerna Ciudad Juarez has a gym.
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