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Summary of reviewsThe Kimpton Schofield Hotel by IHG, is a fantastic choice for those looking to experience the best of downtown Cleveland. Its central location provides easy walking access to great restaurants, bars and attractions such as the Rock and Roll Hall of Fame and the NASA Glenn Visitor Center. The hotel's Betts restaurant offers a delicious breakfast experience with guests raving about the chicken and waffles. The rooms are beautiful and spacious with some featuring amazing bathrooms complete with marble finishings and great lighting options. While some guests note that the rooms are smaller than other Kimpton hotels, this does not take away from the quality of the decor and design. Cleanliness is an important attribute at the Kimpton Schofield Hotel with the majority of guests finding the rooms and the entire facility to be very clean and well-maintained. The staff is exceptional, friendly and professional with guests appreciating the personal attention and friendly demeanor. The hotel's beds have received fantastic reviews from guests with many describing them as very comfortable. Overall, the Kimpton Schofield Hotel is a great choice for comfort with mostly positive reviews on the quality of the facilities and services. Show more
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Luxury Hotel
This 4.5-star luxury hotel is known for its exceptional staff and well-appointed rooms. It offers unique Kimpton amenities such as a hosted evening wine hour, complimentary guitar rentals, and Peloton bikes in the fitness center.
Hotel Taking Steps Towards Sustainability
This hotel incorporates sustainable practices including energy-efficient LED bulbs, large refillable bathroom amenities to reduce plastic waste, and motion-activated HVAC units for energy conservation. It is also an IHG Meeting for Good certified hotel.
Hotel for Honeymoon
The Kimpton Schofield Hotel in Cleveland offers a boutique hotel experience with a focus on design and comfort. Its stylish rooms, excellent service, and central location make it ideal for a romantic honeymoon. The hotel's unique character and attention to detail create a memorable stay.
Family Friendly Hotel
This hotel offers stylish accommodations and a convenient location for exploring Cleveland. It is a good option for families looking for a unique experience.
Dog Friendly Hotel
This hotel welcomes pets of any size without any additional fee. It offers pet beds, bowls, treats and has a mulched area for pet relief. Well-behaved pets can be left unattended in rooms and dedicated floors for travelers with pets.
Dogs Stay Free
Do you accept dogs in all rooms? No, some rooms only: There are so many per floor
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Not necessarily
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Additional information Kimpton was the first pet friendly hotel chain
Answers last updated by Kimpton Schofield Hotel by IHG
Situated in downtown Cleveland, this hotel provides excellent access to the nightlife on East 4th Street and the Flats East Bank, both popular areas for bars and entertainment.
Business Hotel
This downtown hotel features a 24-hour business center, complimentary wireless internet, and 3,800 square feet of meeting space, including a state-of-the-art boardroom. It offers comprehensive multimedia and AV support and on-site catering.
Hotel with Parking
This hotel is listed as having parking available, including valet parking.
Accessible Hotel
The Kimpton Schofield Hotel is ADA compliant with accessible bathrooms, elevators, and a level or ramp entrance. Accessible parking, public restrooms, and a fitness center are available. Accessible room features include visual fire alarms, telephone ring signalers, and options for accessible tubs or roll-in showers.
4-Star Hotel
Set in a historic landmark building in downtown Cleveland, this hotel offers a bright lobby and cozy guest rooms. It is located in the heart of Cleveland's cultural circuit and features unique amenities such as a Peloton Commercial Bike and a collection with The Tie Bar.
Hotel where Dogs Stay Free
Aligned with Kimpton's pet-friendly policies, this hotel accommodates pets of all sizes and breeds without incurring extra fees. They offer amenities such as pet beds and bowls, ensuring a pleasant stay for your companions.
Romantic Hotel
Hotel with Gym
Room Types
King RoomThis room features air conditioning, bathrobe and cable TV. There is a gourmet honor bar that features local, made in Cleveland offerings.
Queen Room with Two Queen BedsThis quadruple room has a bathrobe, minibar and cable TV. There is a gourmet honor bar that features local, made in Cleveland offerings.
Queen Room with Two Queen Beds - Hearing and Disability Access/Non-SmokingThis quadruple room has a minibar, air conditioning and iPod dock. There is a gourmet honor bar that features local, made in Cleveland offerings.
Premium Queen Room with Two Queen Beds and City ViewThis double room has a minibar, bathrobe and air conditioning. There is a gourmet honor bar that features local, made in Cleveland offerings.
Premium King Room with Walk-In Shower and City ViewThis room has a iPod dock, air conditioning and minibar. There is a gourmet honor bar that features local, made in Cleveland offerings.
Premium King Room with City ViewThis room has a bathrobe, iPod dock and air conditioning. There is a gourmet honor bar that features local, made in Cleveland offerings.
Essential Room The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
King Room with Mobility Accessible Roll-In ShowerThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Presidential SuiteThe spa bath is the standout feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 1 bed.
One-Bedroom Suite with City ViewFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite features air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Suite with City ViewProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
King Suite with Bunk BedFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite features air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room with City ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, heating as well as city views. The unit offers 1 bed.
One-Bedroom ApartmentFeaturing free toiletries and bathrobes, this apartment includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a seating area, a wardrobe and a safe deposit box. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
The Kimpton Schofield Hotel in Cleveland boasts a fantastic location in downtown with easy walking access to great restaurants, bars and attractions such as the Rock and Roll Hall of Fame and the NASA Glenn Visitor Center. The hotel is centrally located, making it ideal for business travelers and tourists alike with plenty of entertainment and food options just a short walk away. Visitors can enjoy a staycation in Cleveland and explore local historical sites, museums and restaurants, all within walking distance of the hotel. Self parking is conveniently located right behind the building, although some guests found it hard to find at first. Overall, the hotel's location and layout make it a great choice for anyone looking to experience the best of downtown Cleveland.
Breakfast
Guests of Kimpton Schofield Hotel by IHG, were delighted by the breakfast options and experience at the hotel. Betts restaurant, located right off the lobby, was highly praised for its delicious breakfast, including the chicken and waffles. The restaurant was also convenient for guests to enjoy breakfast at with some mentioning that it was always included (though others were uncertain). The restaurant's opening time was noted to be late in the mornings, but guests still appreciated having a good breakfast there. Additionally, free coffee in the lobby was a nice touch in the morning. Unfortunately, there were a few complaints about the lack of coffee or hot tea machines in the rooms and no complimentary bottled water available. One guest did mention feeling misled about the inclusion of breakfast, but overall, guests raved about the tasty and memorable breakfast experience at Kimpton Schofield Hotel.
Rooms
Kimpton Schofield Hotel by IHG, boasts beautiful and spacious rooms for an enjoyable stay. The rooms are well-equipped and comfortable with some featuring amazing bathrooms complete with marble finishings and great lighting options. Some guests note that the rooms are smaller than other Kimpton hotels, but this does not take away from the quality of the decor and design. Views vary from stunning city scapes to alleyways and some rooms can be noisy due to its location to the elevator or road noise. The hotel could benefit from better soundproofing and some guests complain of outdated furnishings and less than comfortable beds. However with the hotel's central location and stylish decor, it's a great option for those looking for an aesthetic place to stay in Cleveland.
Beds
If a good night's sleep is at the top of your list when choosing a hotel, then the Kimpton Schofield Hotel should be your destination. The hotel's beds have received fantastic reviews from guests with many describing them as very comfortable, some have even used the word "sooooo" to emphasize their comfort. Regardless of whether you prefer a hard or soft bed, guests found the beds at this hotel satisfying. The pillows and linens of the beds were also praised for their comfort. Although one guest did mention that their bed was a little uncomfortable and creaky, this seemed to be an exception among a host of positive reviews. The only downside was one guest was unable to find extra blankets in the closet. Overall, this hotel is a great room to get a good night's rest.
Cleanliness
According to guest reviews, cleanliness is an important attribute at the Kimpton Schofield Hotel. While a few guests noticed blemishes on the bedding or small areas of dust, the majority found the rooms and the entire facility to be very clean and well-maintained. Guests praised the staff for ensuring that any issues were quickly addressed, such as a damp floor being cleaned while they were out for the day and the room being sanitized during the pandemic. While some guests noted that the grouting in the bathrooms could have been cleaner, overall, the hotel was described as immaculate.
Staff
The staff at Kimpton Schofield Hotel by IHG, are receiving rave reviews from guests. The overwhelming consensus is that the staff is exceptional, friendly and professional. Guests have even singled out specific staff members for their helpfulness, including the hotel general manager and valet attendants. The happy hour is also mentioned as a highlight and guests appreciate the complimentary wine and coffee stations. While there was one mention of staff rudeness, the majority of reviews are overwhelmingly positive with guests praising the hotel's atmosphere, friendliness and welcoming vibe. Overall, guests feel well taken care of and appreciate the personal attention and friendly demeanor of the staff.
Parking
Kimpton Schofield Hotel, located on a downtown corner, offers valet parking which is available 24/7 but may seem chaotic at times. The entrance to the hotel is on a busy street which can make car arrival a bit difficult. However, self-parking is located right behind the building and there are also parking structures around the corner from the hotel which only cost $10/day. One guest found a parking garage directly behind the hotel. Although the valet service is great, some guests found it to be a little expensive with rates of $40 for just one night. Yet, one guest was able to get a night of parking refunded. Despite this, a cheaper option is to park at one of the nearby lots for as low as $9. Although one guest found the parking service unclear, others found that the valet was prompt and efficient. Overall, the parking situation at Kimpton Schofield Hotel is convenient with various options for guests to choose from.
4 Star
The Kimpton Schofield Hotel is a great choice for comfort with mostly positive reviews on the quality of the facilities and services. Guests have noted their experiences to be superb and nice with attention to detail. While there were some complaints about nickel-and-diming and pricing, the overall impression of this 4 star hotel is positive. The hotel boasts a new and clean structure, though some guests have reported less than optimal service from the staff.
No, Kimpton Schofield Hotel by IHG doesn't have any pool.
No, a spa isn't available at Kimpton Schofield Hotel by IHG.
Yes, Kimpton Schofield Hotel by IHG welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Kimpton Schofield Hotel by IHG.