Baymont by Wyndham Detroit/Roseville is favorably positioned for convenience, nestled near a major highway and within a short drive to Downtown Detroit. This strategic location appeals to travelers for both its accessibility and the wide array of dining options, including nearby IHOP and Scramblers. The vicinity of various restaurants, stores and other amenities makes it a valued choice for those visiting family or indulging in local shopping, featuring a blend of good value and ease of access.
Guest experiences regarding breakfast present a mixed picture. While it's appreciated as an additional feature, the limited variety and occasional absence of breakfast services have left some guests unsatisfied. Common breakfast items include waffles, toast, cereal, juice, milk and occasionally muffins. Issues like malfunctioning equipment, lack of coffee or creamer and restrictive breakfast hours have been points of concern, indicating an area that could benefit from improvement.
The hotel's rooms have garnered criticism primarily due to cleanliness and upkeep. Reports of roaches, sticky carpets and remnant items from previous occupants underscore a need for significant improvements. Odors of cigarettes and mustiness, along with visible dirt and stains, further diminish the room experience. Some guests did appreciate clean bathrooms, but comprehensive remodeling and stricter cleaning protocols are necessary to enhance the overall guest experience.
Cleanliness, in general, presents a significant issue for the hotel. Pervasive odors, bug infestations and dirty environments across rooms and common areas contribute to a subpar experience. The discrepancy between online representations and the actual condition of the hotel has led to disappointment with some guests resorting to personal cleaning efforts.
Staff interactions have received both praise and criticism. Many guests commend the kind and helpful behavior of staff members, who contribute positively to the guest experience through their friendliness and efficiency. However, there are notable instances of unprofessional conduct, rude behavior and inconsistency in staff presence, which detract from the overall service quality.
Bed comfort is a highlight with the majority of guests finding the beds very comfortable, often describing them as new and cozy. Despite a few isolated complaints about broken or uncomfortable mattresses, the bedding generally receives positive reviews, contributing to a better sleep experience for most guests.
In summary, Baymont by Wyndham Detroit/Roseville offers a strategically convenient location and comfortable beds, yet struggles with cleanliness and service consistency, pointing to areas needing considerable improvement.
Days Inn & Suites by Wyndham Roseville/Detroit Area generally receives positive reviews from guests, who appreciate the hotel’s convenient and accessible location. Its central positioning near the i94 freeway, shopping areas, and dining venues provides easy access for both business and leisure travelers. The hotel is surrounded by numerous restaurants and shops within walking distance, making it an ideal base for exploring the local area.
The breakfast service, although varied in guest opinions, includes a decent complimentary offering with items such as coffee, muffins, and granola bars. While some appreciated the setup of the breakfast buffet, others expressed a desire for more variety in the offerings.
Rooms at the hotel are often highlighted for their cleanliness, comfort, and spaciousness, with modern updates and basic amenities like a fridge and microwave contributing to a convenient stay. Many guests appreciate the quietness and accessibility of the rooms, making it suitable for families. The staff’s attention and friendliness enhance the overall experience, leaving a lasting impression on visitors. The property's well-lit environment increases the sense of safety, and the reasonable room rates attract repeat guests seeking value for money. Despite occasional remarks about outdated décor and minor maintenance concerns, the majority of reviews reflect a satisfactory stay.
The hotel’s cleanliness is particularly noted, with spotless rooms, updated interiors, and clean towels adding to the appeal. The friendly and efficient customer service from staff and housekeeping further elevate the experience. The well-maintained pool area and clean lobby contribute to an inviting atmosphere for both arrival and leisure activities. Although there are isolated reports of inconsistency in cleanliness, most guests find satisfaction after adjusting issues with helpful staff.
The hospitality of the staff emerges as a standout feature, with frequent mentions of their warmth and efficiency. Guests appreciate the accommodating and courteous employees who contribute positively to the hotel’s welcoming atmosphere. The pleasant interactions with staff, alongside the amenities offered, enhance the desirability of a stay at the hotel.
The hotel’s pool area is a significant highlight, praised for its cleanliness, appealing aesthetics, and family-friendly environment. Guests enjoy the inviting ambiance created by the pool’s central courtyard location, particularly at night. The pool and garden space with new furniture add a relaxing element to guests’ experiences.
Beds at Days Inn & Suites receive favorable comments for comfort, being described as very comfy and clean. Guests value a restful night’s sleep with quality bedding, despite some mixed feedback on mattress firmness. Overall, the hotel's convenient location and its comfortable amenities make it a practical and commendable choice for travelers visiting the Detroit area.
La Quinta by Wyndham Detroit Utica is recognized for its prime location, offering convenient and accessible accommodations in a safe and quiet area surrounded by a variety of restaurants and stores. Guests appreciate its close proximity to numerous attractions and essential amenities, positioning it as an excellent choice for both short visits and extended stays. Despite some initial difficulties finding the hotel due to highway interchanges, its central location and accessibility more than make up for it.
The breakfast offerings at the hotel yield mixed reviews; however, guests highlight the availability of hot breakfast items such as eggs, bacon and waffles. The breakfast area is often described as well-stocked and maintained by friendly staff, contributing to an enjoyable experience for many.
Rooms at the hotel are largely praised for their cleanliness, spaciousness and modern aesthetics. Comfortable mattresses and pillows ensure a restful stay for most visitors, complemented by a quiet environment. Despite these strengths, some guests experienced issues with consistent cleanliness, including dust, cobwebs and occasional musty odors, pointing to areas where improvements could be made.
Cleanliness throughout the hotel presents a mixed picture. Many guests find the property overall clean with attentive and friendly staff enhancing the experience. However, inconsistencies in housekeeping and reports of specific cleanliness issues, such as crumbs, pet hair and unpleasant odors, indicate that there are areas needing more attention.
The hotel's staff receives frequent praise for their professionalism, friendliness and attentiveness. Check-in and check-out processes are often highlighted positively with specific staff members like George noted for their excellent service. The prompt and efficient handling of guest issues further underscores the high regard for the staff.
Pool facilities at the hotel have mixed reviews. When operational, the pool is appreciated for its cleanliness and warmth. However, frequent closures for renovations and servicing disappoint many guests, impacting their overall experience.
The bed quality is also mixed, though many guests report having a comfortable night's sleep on beds they describe as soft and inviting. However, there are occasional issues with bedding quality, such as torn or stained items and some guests find the beds lumpy or too small.
In summary, La Quinta by Wyndham Detroit Utica offers a generally positive stay highlighted by its convenient location, comfortable rooms and excellent staff. With some improvements in breakfast variety, room cleanliness and pool availability, the hotel could further enhance its guest experience.
This hotel is a first-class hotel that offers business travelers 2 meeting rooms with 1,600 sq ft of total event space. The largest conference room has 800 sq ft. and it has 123 guest rooms.
Tru By Hilton Sterling Heights Detroit offers an exceptional lodging experience characterized by its prime location, modern amenities, and commendable service. The hotel is ideally situated close to a range of restaurants, shops, and local attractions, which many guests find convenient. The stylish and contemporary design of the rooms enhances guest comfort, featuring comfortable beds, large televisions, and efficient use of space. Although some rooms are compact, they are designed to cater well to shorter stays. Cleanliness is a standout feature, with guests frequently praising the immaculate condition of the hotel’s facilities.
The complimentary breakfast receives positive feedback for its variety and quality, with popular options including pancakes, waffles, and bagels. The breakfast area is described as spacious and comfortable, making it enjoyable for both solo travelers and groups. The courteous staff adds to the pleasant dining experience, further enhancing the sense of hospitality.
Families particularly appreciate the hotel’s peaceful environment and amenities, such as the indoor pool and entertaining lobby area. The staff is consistently mentioned for their exceptional service, with special recognition for individuals like Michele, Kiara, Sara, and Mitchell. This accommodating and friendly approach ensures a welcoming atmosphere for all guests.
While some mixed reviews regarding bed comfort and occasional minor room issues exist, the overall guest experience remains positive. Tru By Hilton Sterling Heights Detroit excels at combining modern comfort, cleanliness, and an appealing central location, making it an outstanding choice for travelers seeking a tranquil yet convenient stay.