Hotel Real Jojutla offers a mixed experience for its guests with both strong positives and notable areas in need of improvement.
One of the hotel's standout features is its prime, central location in the heart of Jojutla, providing easy access to the city's main attractions, key areas and events. Guests particularly appreciate the convenience and accessibility, along with spacious and safe parking facilities. Despite its centrality, the hotel manages to maintain a quiet ambiance, which, coupled with the friendly service from the staff, adds to its appeal.
The rooms at Hotel Real Jojutla receive mixed reviews. On the positive side, they are equipped with amenities like fans, air conditioning and refrigerators and are noted for being spacious and generally comfortable. However, there are significant issues, such as complaints about heat, humidity, cleanliness and bedbugs, alongside old furnishings, non-functional amenities and noise disturbances.
Cleanliness is a consistent concern with multiple reports of dirty rooms, bathrooms and common facilities. There are mentions of hair, mold, cockroaches and reused, unclean bedding, which add to a sense of neglect and disrepair. The swimming pool, although maintained in common areas, often has dirty and uninviting water.
The staff is often praised for their friendliness and attentiveness, especially individuals like Mario who receive special commendation for their exemplary service. However, there are instances of unprofessional behavior and poor customer service, particularly from the reception staff and car attendants.
Parking facilities are spacious and generally well-received, but some guests raise issues about security and the availability of space.
The beds, while sometimes described as spacious and clean, have significant room for improvement. Common complaints include hard and uncomfortable mattresses, old and torn bedding and even bedbugs.
Overall, while Hotel Real Jojutla has several appealing attributes, particularly its location and some aspects of its service, considerable improvements in cleanliness, maintenance and overall comfort are necessary to meet guest expectations consistently.
Hotel Master Club enjoys a prime location at the foot of the picturesque Lake Tequesquitengo, offering guests beautiful lake views and a peaceful atmosphere. Its proximity to Jardines de México enhances its appeal and convenience. Guests often commend the hotel's attentive service, cleanliness and delicious dining options, making it an overall excellent choice for a well-rounded stay.
The breakfast experience at Hotel Master Club is generally positive with many guests praising the variety, taste and completeness of the options. The hotel’s effort to accommodate early risers by offering breakfast earlier than usual is particularly appreciated. However, some guests have noted that the breakfast can be basic or bland and logistical issues like limited inclusivity for children and short breakfast hours could be improved.
Dinner at Hotel Master Club also receives high praise for the quality of food. Nonetheless, the experience is somewhat marred by high prices, slow service and occasional forgotten orders, prompting some guests to seek alternative dining options.
The hotel’s rooms offer mixed experiences. Guests appreciate the stunning sunrise views, comfortable beds and effective air conditioning. However, various maintenance issues, unpleasant odors and outdated amenities detract from the overall comfort. While some rooms have been beautifully remodeled, the inconsistency in room quality and value for money is a concern for many visitors.
Cleanliness at Hotel Master Club is frequently praised with most guests finding the facilities and accommodations very clean. However, there are occasional mentions of dirty conditions in bathrooms, instances of bed cleanliness issues and minor pest problems.
Staff interactions at the hotel vary widely. Many guests highlight the friendliness and helpfulness of the staff, particularly singling out individuals for their excellent service. Despite this, there are numerous reports of insufficient staffing, especially during the week, leading to delays and inadequate service. Some guests experienced unhelpful interactions, unmet requests and lapses in communication from the reception and concierge.
The hotel’s pools are a popular feature, particularly appreciated by families with children. The well-maintained, clean pools set in visually appealing surroundings add to the quality of the stay. However, guests have noted that the pools can be cold, especially those near the lake with some mentioning issues like ant infestations and old pool towels.
Guest feedback on the beds is mixed. While some find them super comfortable, a significant number of reviews cite issues with hard mattresses and pillows, contributing to uncomfortable sleep. There are also reports of bed cleanliness issues, such as bites and itching, which need addressing.
Overall, Hotel Master Club excels in location, service and cleanliness but has areas for improvement in dining service, room maintenance and bed comfort. Prospective guests should consider these factors for a more informed decision regarding their stay.
Villa Bejar Tequesquitengo is highly praised for its exceptional location on the banks of Lake Tequesquitengo, providing guests with stunning views and a serene, calming environment. The hotel's setting is ideal for relaxation, with well-maintained facilities and a welcoming atmosphere that extends to families and recreational activities.
The breakfast at Villa Bejar Tequesquitengo is celebrated for its quality and variety, featuring a buffet with delightful Mexican flavors. While the cost can be a concern for some, the excellent food and attentive service from waitstaff enhance the overall dining experience. Dinner options are also appreciated for their delicious and flavorful dishes, with many enjoying the romantic ambiance of the restaurant, although some note limited food variety and high prices.
Accommodations at the hotel are generally positive, marked by spacious rooms with captivating views and cleanliness. While the decor may appear dated to some, and certain maintenance issues have been noted, the friendly and attentive staff contribute to a pleasant stay.
The hotel maintains good cleaning standards in its rooms and common areas, though some reviews mention areas needing improvement, such as the pool and certain older rooms. The staff consistently receives accolades for their friendly demeanor and exceptional service across all areas of the hotel, significantly enhancing the guest experience.
However, Wi-Fi connectivity is limited to common areas, potentially posing challenges for those requiring reliable access in their rooms. The pool area offers a picturesque escape with beautiful views, but the unheated water and occasional cleanliness issues have been highlighted.
Overall, Villa Bejar Tequesquitengo leverages its stunning lakeside location, attentive hospitality, and amenities to offer a memorable experience, although there are areas for improvement.
Excelaris Grand Resort Conventions & Spa is located in a vibrant and scenic area that is praised for its convenience and strategic positioning. Guests enjoy easy access to local attractions such as Lake Tequesquitengo and Hacienda Vista Hermosa, while the resort itself offers well-maintained facilities and a pleasant environment, contributing significantly to the overall appeal of the location.
The breakfast experience stands out with its delicious and varied buffet options, earning commendations for both quality and friendly service. Although some minor issues with consistency are noted, particularly in terms of inclusion in the stay and pricing, breakfast generally provides a satisfying start to the day.
Dinner at the resort is celebrated for flavorful and generously portioned dishes, with special praise for events like the Christmas dinner. Despite the higher pricing, the quality of the food and service remains a positive aspect of the dining experience. There is potential for improvement in offering a wider range of dishes, yet guests predominantly leave satisfied.
Rooms at Excelaris Grand Resort are lauded for their spaciousness, cleanliness, and comfort, with visually appealing views enhancing the stay. Some critiques include furniture wear and mattress comfort, but overall, the accommodations meet guests' expectations.
The cleanliness of the resort is consistently highlighted, with immaculate maintenance of rooms, facilities, and communal areas affirming its dedication to hygiene standards. This, combined with its excellent location, crafts a highly satisfying experience.
The staff deserves acknowledgment for their exceptional service and friendliness, creating a welcoming atmosphere throughout the resort. Their attentiveness significantly elevates the guest experience, fostering a comfortable environment.
While free WiFi is offered, guests often find the connection unreliable, particularly in their rooms, suggesting an area for technological improvement.
The resort's pool is a notable feature, praised for its cleanliness and enjoyable ambiance. Yet, the absence of heating and occasional crowding are mentioned as areas for enhancement. Despite this, its aesthetic and upkeep remain favorable.
Beds present a mixed experience; while many guests enjoy comfortable sleep, others find them too hard or creaky. Such feedback suggests room for improvement in bedding quality.
Overall, Excelaris Grand Resort Conventions & Spa offers a generally positive and rewarding experience, marked by its prime location, cleanliness, friendly staff, and quality dining options, while leaving room for minor improvements in certain areas.
AI-generatedLocated near Tequesquitengo, this hacienda-style hotel offers a unique setting for business events. It provides ample space for meetings and outdoor activities, ideal for team-building exercises.
Finca de los Angeles is a charming retreat, well-regarded for its enviable location and lush, serene surroundings. The estate offers easy access to local events and city attractions, making it a convenient choice for both short stays and event attendees. The hotel is complemented by a warm, friendly staff who consistently deliver excellent service, with special commendations for individuals like Don Rubén, whose attentiveness enhances the guest experience. Guests are particularly appreciative of the well-maintained grounds, beautiful garden views, and the refreshing pool, which provides a perfect escape in the tranquil environment.
The breakfast at Finca de los Angeles is a highlight for many, featuring timely service and fresh, tasty preparations that set a positive tone for the day. Although not extravagant, the breakfast offerings—including fresh eggs, fruit, and coffee—are well-received, providing a satisfying dining experience in cozy surroundings.
Accommodation feedback is mixed, with comfort noted in certain rooms due to the well-suited mattresses and functional spaces. However, some criticisms arise concerning room sizes, cleanliness, and maintenance issues such as inadequate plumbing and the occasional presence of ants. While some rooms are suitable for brief visits, consistency in maintaining high standards across all accommodations could improve guest satisfaction for longer stays.
The cleanliness of the estate is praised in specific areas, particularly in the common spaces that exude a fresh atmosphere. Minor improvements in room and bathroom updates, including amenities like premium bedding and curtains, could enhance the experience further.
Overall, Finca de los Angeles stands as a favored destination for its strategic location, delightful staff, and relaxing ambiance, with certain areas ripe for enhancements to elevate the guest experience fully.
AI-generatedThis hotel offers a blend of historical charm and modern amenities, ideal for business travelers. With spacious meeting facilities, reliable internet access, and full-service spa, it caters to both productivity and relaxation.
AI-generatedThe Radisson is a solid choice for business travelers with its well-equipped business center and meeting rooms. Its central location in Cuernavaca provides easy access to corporate offices and local attractions.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-19 out of 19 hotels in and around Coaxitlan