The Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG, is praised for its strategic and convenient location. Guests frequently highlight the hotel's proximity to Chicago O'Hare International Airport, the Donald E. Stephens Convention Center, the Rosemont Theatre and the Fashion Outlets of Chicago, making it an ideal choice for travelers attending events, shopping or looking for easy airport access. Complimentary shuttle services and nearby public transportation add to the convenience, enhancing the overall guest experience.
Breakfast at the hotel receives positive remarks for its quality, taste and variety with several guests describing it as delicious and excellent. Vegan options and a good selection of fruit are particularly appreciated. Despite some complaints about the lack of gluten-free options, high costs and the absence of free breakfast, when it meets expectations, it leaves a lasting positive impression.
Dinner experiences are generally favorable, especially at the bar, where the quality and taste of food are highlighted. However, limited restaurant hours, the absence of room service and basic menu choices are points of contention for some guests. Despite these issues, the overall dining experience is often satisfactory.
Rooms at the Crowne Plaza are praised for being spacious, clean and comfortable with guests enjoying the quiet atmosphere and plush beds. However, some rooms are described as outdated and in need of repairs with issues like poorly functioning AC units and musty odors mentioned. Nevertheless, the combination of space and comfort remains a significant positive aspect of the guestrooms.
Cleanliness receives mixed reviews. While many guests describe the hotel as very clean and fresh, there are occasional issues with thoroughness in cleaning and outdated facilities. Nonetheless, the hotel's efforts to maintain cleanliness are appreciated by many.
The staff consistently receives high praise for their friendliness, helpfulness and professionalism. From check-in to check-out, guests commend the efficient, welcoming service provided by the front desk, management, shuttle drivers and restaurant staff, significantly enhancing the overall guest experience.
The gym and pool receive mixed feedback. The gym is valued for its availability but needs better maintenance and more diverse equipment. The indoor pool is appreciated for its size and operating hours but suffers from issues like cold water and occasional maintenance lapses.
Parking presents some challenges. While some guests find parking convenient, many are displeased with the high fees and occasional difficulties in finding a spot. Issues with multiple parking charges and a need for better parking garage maintenance are noted by several guests.
The beds in the hotel are widely praised for their comfort with many guests describing them as soft and cozy, contributing to a restful sleep experience. However, occasional complaints about bed firmness and size do surface but do not significantly impact overall satisfaction.
While the hotel is advertised as a four-star property, some guests feel it falls short in certain areas, particularly in terms of maintenance and cleanliness. However, the price-quality ratio is deemed reasonable and the location is highly appreciated, making it a value-for-money option for many travelers.
Finally, the Crowne Plaza is highly favored by business travelers due to its convenient location near the convention center and airport. The hotel provides a functional office setup, making it suitable for those attending meetings and conferences, despite some connectivity issues in the business center.
Overall, the Crowne Plaza Chicago O'Hare Hotel & Conference Center offers a mix of positive experiences, particularly noted for its location, staff service and comfortable accommodations, while certain areas like dining hours, room maintenance and parking fees could use improvement.
Fairfield Inn & Suites by Marriott Chicago O'Hare consistently garners praise for its strategic location near O'Hare Airport, making it an optimal choice for travelers seeking convenience and accessibility. Guests appreciate the ease of access to expressways and nearby attractions such as the Allstate Arena and local shopping options. The serene atmosphere, despite proximity to the airport, ensures a restful stay, further enhanced by clean and comfortable rooms and a pet-friendly environment.
The breakfast experience is frequently described as delicious and extensive, with a variety of options that start the day on a satisfying note. Guests often commend the attentive service and spacious breakfast area. While some suggest more variety could be offered, the quality and enjoyment of the breakfast are widely acknowledged.
Accommodations at the hotel receive high marks for their cleanliness and modern charm. Spacious, well-appointed rooms equipped with amenities like a microwave and mini fridge are a highlight. The comfort of the beds is often noted, contributing to a relaxing experience. The check-in process is seamless, facilitated by professional and courteous staff, who maintain a high standard of cleanliness throughout the property.
The exceptional friendliness and helpfulness of the hotel staff significantly contribute to a positive guest experience. Guests frequently mention the welcoming and accommodating nature of the team, noting efficient check-in procedures and attentive housekeeping.
While the parking facilities are generally regarded as easy to access and spacious, some guests expressed surprise about the parking fees, suggesting they should be more clearly advertised. Despite this, the overall affordability of parking and amenities is appreciated.
In summary, Fairfield Inn & Suites by Marriott Chicago O'Hare offers a welcoming and comfortable stay with excellent service and convenient access to local attractions, making it a favored choice for both leisure and business travelers.
The Holiday Inn Express & Suites Chicago O'Hare Airport by IHG is highly favored by guests for its strategic location and excellent service. Situated conveniently close to Chicago O’Hare Airport, it serves as an ideal choice for travelers requiring easy access to airport facilities and rental cars, as well as major interstates. The hotel's proximity to dining options and local attractions like the Allstate Arena further enhances its appeal for both transit and leisure stays.
Visitors consistently commend the hotel for maintaining a pristine, peaceful atmosphere. The rooms are described as spacious, modern, and exceedingly clean, with comfortable beds that contribute to a restful sleep. The hotel’s breakfast is noted for its good selection and quality, adding to the overall guest satisfaction. While some suggest improvements in variety for dietary preferences, the breakfast experience is generally positive, complemented by attentive staff who ensure a well-stocked buffet.
Guests frequently highlight the professionalism and friendliness of the staff, with special mentions for individuals who provide exemplary service. The welcoming environment fostered by the team significantly contributes to a pleasant stay, resolving any issues swiftly and accommodating guests’ needs effectively.
Families and individuals alike appreciate amenities such as the pool, which serves as a relaxing spot despite its smaller size. Together with the gym, the pool enhances the leisure offerings of the hotel, providing enjoyment particularly for children. Although some comments mention cooler temperatures or maintenance concerns, the overall experience remains positive.
Parking is ample and easy to navigate, though guests express dissatisfaction with the daily fee, suggesting it feels excessive given the location. Despite this drawback, the convenience of nearby dining options offers additional value.
Overall, the hotel is regarded as a reliable and welcoming base near one of the busiest airports in the U.S., prioritizing guest comfort and modern conveniences. Whether for a layover, family trip, or leisure visit, the Holiday Inn Express & Suites Chicago O'Hare Airport by IHG delivers a satisfying experience through its clean facilities, comfortable amenities, and exceptional service.
The Hyatt Regency Schaumburg Chicago is a favored choice among visitors due to its prime location and commendable service. Guests frequently highlight the hotel's central placement, which provides convenient access to numerous shopping and dining options, including the popular Woodfield Mall nearby. The location is especially appreciated for its accessibility to O'Hare Airport while remaining nestled in a quiet, safe neighborhood, ideal for both leisure and business travelers. The hotel's proximity to expressways further enhances the ease of travel.
The breakfast experience at the hotel, though receiving mixed reviews, is often praised for its buffet's excellence, offering a variety of tasty options in a pleasant setting. Guests consistently commend the friendly and attentive staff, who contribute to a welcoming atmosphere, ensuring a great start to the day. While some guests express a desire for complimentary breakfast, many agree that the quality and variety offered justify the price.
Rooms at the Hyatt Regency are generally described as clean, spacious, and comfortable, with new bedding and cozy beds providing a restful experience. Guests appreciate the modern updates and cleanliness despite some noting minor maintenance issues. Overall, the favorable impression of room tidiness and comfort predominates, bolstered by a convenient location and an inviting lobby space.
The hotel is renowned for its exceptional cleanliness and attentive service, with both rooms and lobby frequently described as spotless, spacious, and modern. Guests also appreciate the friendly and accommodating staff, whose professionalism and helpfulness significantly enhance the overall experience. Specific team members receive special mentions for their outstanding service, contributing to a memorable stay.
The pool experiences mixed feedback, with some guests praising its beauty and size, while others highlight issues like temperature and occasional closures. When operational, the pool area is generally well-received for leisure activities.
Lastly, bed comfort sees varied opinions, with many guests praising the beds for their comfort and soft linens, ensuring a good night's sleep. Some guests, however, experience issues such as uneven mattresses or small double beds. Despite these occasional drawbacks, the hotel's commitment to cleanliness, service excellence, and a prime location continues to leave a lasting, favorable impression on its guests.
Holiday Inn Chicago O'Hare - Rosemont by IHG is widely praised for its strategic location, offering exceptional convenience for travelers with quick access to O'Hare International Airport. Its proximity, complemented by an efficient shuttle service, makes it ideal for those needing easy airport access or exploring the local area. Nearby restaurants, stores, and venues like Allstate Arena add to its appeal, while knowledgeable staff enhance the travel experience with helpful insights.
The hotel's breakfast garners positive feedback for its quality, freshness, and options. Guests appreciate both the complimentary breakfast and the restaurant offerings, despite some suggestions for expanded choices. The dining experience overall is a highlight, characterized by substantial and tasteful dishes, friendly service, and a welcoming atmosphere, making it a trustworthy choice for meals during stays.
Rooms are consistently noted for their cleanliness, comfort, and modernity. Spacious layouts, high-quality bedding, and functional amenities ensure a restful and enjoyable stay. Recent renovations add a contemporary touch, which is well-received alongside the excellent customer service provided by friendly, attentive staff. The team’s professionalism and support, particularly regarding travel logistics, contribute significantly to guest satisfaction.
The hotel maintains an immaculate environment across its public and private spaces, reinforcing a commitment to cleanliness and comfort. An inviting indoor pool further enhances the guest experience, despite occasional minor inconveniences.
While the parking experience is mixed, with some concern over fees and upgrades, other aspects like the pools and outstanding beds ensure an inviting stay. Beds receive special commendation for their comfort, promising restful nights thanks to high-quality mattresses and pillow options.
In summary, Holiday Inn Chicago O'Hare - Rosemont by IHG is a well-regarded choice for travelers seeking a clean, comfortable, and conveniently located hotel near O'Hare International Airport, where friendly service and quality amenities create a seamless and enjoyable stay.
Holiday Inn - Chicago Dwtn - The Mart by IHG is ideally located in the heart of downtown Chicago, making it a popular choice for both leisure and business travelers. Guests appreciate its proximity to key attractions such as the river, museums, Navy Pier, Michigan Avenue, and Millennium Park, as well as its easy access to public transportation via a direct connection to the Brown Line at Merchandise Mart. The hotel's strategic location offers stunning views and serves as a perfect base for exploring the city's diverse offerings.
The breakfast experience at the hotel receives positive feedback for its variety and high-quality offerings. Guests frequently commend the service provided by the morning staff for being excellent and friendly, contributing to a pleasant start to the day. Although some guests feel the cost of breakfast is somewhat high, the overall experience is favorable for many visitors, with the buffet ensuring family-friendly options.
In terms of cleanliness, the Holiday Inn is applauded for its modern and spacious rooms, which are consistently well-maintained, as are the lobby and common areas. While some feedback highlights minor inconsistencies in housekeeping, the hotel generally meets a high standard of cleanliness, providing a clean and pleasant environment for guests.
The staff is another highlight of the hotel, receiving considerable praise for their warmth and exceptional service. Many guests note the attentive and welcoming nature of team members, specifically mentioning individuals like Mr. Juan for making them feel at home. The front desk and housekeeping teams are frequently described as wonderful, and the breakfast staff earns particular recognition for their kind and attentive approach. Although a few reviews mention occasional lapses in engagement, the majority of interactions with the staff are positive, fostering a supportive atmosphere.
While the hotel's location is a significant advantage, parking presents a drawback. Guests often find the parking garage expensive, and there is no valet service available. Many express frustration with the additional costs, especially given the room rates. Despite the parking inconvenience, the hotel's prime location remains a major attraction for visitors to Chicago.