7,258,491 hotelsin 60 categories
$
+9
Info
Summary of reviews
Summarized by AI
The Holiday Inn & Suites Chicago-Downtown by IHG, is praised for its strategic and convenient location, offering excellent proximity to major sites, downtown attractions and various public transportation options like the nearby CTA S. Clinton Station, Union Station and Amtrak. Its easy accessibility from O’Hare Airport further adds to its appeal, making it ideal for travelers. Though on-site parking fees and the surrounding area prompted mixed feelings, the location is generally considered outstanding.
While the breakfast service has room for improvement with guests expressing mixed reviews regarding cost, variety and communication, some did enjoy their meals at the on-site restaurant. However, issues like additional charges, limited options, cold and overly greasy food and inconsistent availability were noted.
Rooms at the hotel received positive feedback for recent remodeling, cleanliness and overall comfort. Guests appreciated spacious accommodations, comfortable beds and maintained bathrooms, although some noted small bathroom sizes and occasional maintenance issues like clogged drains. Despite these minor drawbacks, the rooms and amenities, including a lovely swimming pool, contribute to a generally pleasant stay.
The hotel excels in cleanliness with guests frequently noting the spotless, well-organized and spacious rooms along with well-maintained common areas. The high standards of cleanliness significantly enhance the overall guest experience.
A standout feature of the hotel is its staff, who receive high praise for their friendliness, helpfulness and exceptional service. The front desk and housekeeping staff, in particular, have been highlighted for their attentiveness and professionalism, even though there are occasional reports of less favorable interactions.
The parking situation garners mixed reviews due to the high cost of $50 to $65 per night. Despite the expense, the convenience and security of on-site parking are appreciated by many.
Guests generally find the beds to be very comfortable, contributing positively to the hotel's reputation for providing a restful stay. While pillow comfort varied among guests, the overall bedding experience is favorable.
In summary, the Holiday Inn & Suites Chicago-Downtown by IHG, is noted for its excellent location, cleanliness, comfortable rooms and friendly staff, making it a solid choice for visitors looking for convenience and quality service, even though some aspects like breakfast and parking could benefit from improvements.
While the breakfast service has room for improvement with guests expressing mixed reviews regarding cost, variety and communication, some did enjoy their meals at the on-site restaurant. However, issues like additional charges, limited options, cold and overly greasy food and inconsistent availability were noted.
Rooms at the hotel received positive feedback for recent remodeling, cleanliness and overall comfort. Guests appreciated spacious accommodations, comfortable beds and maintained bathrooms, although some noted small bathroom sizes and occasional maintenance issues like clogged drains. Despite these minor drawbacks, the rooms and amenities, including a lovely swimming pool, contribute to a generally pleasant stay.
The hotel excels in cleanliness with guests frequently noting the spotless, well-organized and spacious rooms along with well-maintained common areas. The high standards of cleanliness significantly enhance the overall guest experience.
A standout feature of the hotel is its staff, who receive high praise for their friendliness, helpfulness and exceptional service. The front desk and housekeeping staff, in particular, have been highlighted for their attentiveness and professionalism, even though there are occasional reports of less favorable interactions.
The parking situation garners mixed reviews due to the high cost of $50 to $65 per night. Despite the expense, the convenience and security of on-site parking are appreciated by many.
Guests generally find the beds to be very comfortable, contributing positively to the hotel's reputation for providing a restful stay. While pillow comfort varied among guests, the overall bedding experience is favorable.
In summary, the Holiday Inn & Suites Chicago-Downtown by IHG, is noted for its excellent location, cleanliness, comfortable rooms and friendly staff, making it a solid choice for visitors looking for convenience and quality service, even though some aspects like breakfast and parking could benefit from improvements.
Categories
3 Star
Parking
Pool
Rooftop Pool
Outdoor Pool
$
+8
3 Star
AI-generatedOffering suite-style accommodations with fully equipped kitchens and complimentary breakfast, this hotel is ideal for extended stays and travelers seeking a home-away-from-home experience near the Magnificent Mile.
$
+8
3 Star
Summary of reviews related to the '3 Star' category
Summarized by AI
The Best Western Plus Hawthorne Terrace Hotel is a good option for those looking for a comfortable stay in a convenient location. Although it is not the most luxurious property, it has everything you need for a pleasant stay. The reception and breakfast area may be a bit outdated, but this is outweighed by the hotel's prime location. Some guests found the price to be a bit high, but considering the location, it is nothing out of the ordinary. Some visitors did report a need for updates, such as new mattresses, but overall, the hotel is an enjoyable place to stay.
$
+12
Info
Categories
3 Star
Ski
Family
$
+10
Info
Categories
3 Star
Pool
Outdoor Pool
Rooms with Fireplace
$
+9
Info
Summary of reviews
Summarized by AI
Residence Inn by Marriott Chicago O'Hare is highly praised for its exceptional location, providing easy access to O'Hare International Airport and a friendly shuttle service, making it a convenient choice for travelers and concert-goers attending events at nearby Allstate Arena. The hotel's surroundings offer a peaceful retreat, complemented by proximity to dining and shopping options, including Target, Angelo's Pizza, and a shopping center.
Guests find the breakfast offerings impressive, enjoying the variety and freshness, with popular choices like waffles, eggs, and yogurt. The friendly kitchen staff enhances the dining experience, and the complimentary breakfast is seen as a great value addition to the stay. The spacious and well-maintained rooms, featuring equipped kitchens, modern amenities, and ample space for families, consistently receive positive feedback.
Cleanliness is a standout attribute, with guests appreciating the spotless rooms and facilities, creating a quiet and comfortable atmosphere. The warm and helpful staff is frequently highlighted, from check-in to shuttle services, contributing to a welcoming ambiance and excellent service throughout the hotel. Specific staff members, such as Ira and Emma, are recognized for their exceptional dedication.
Family visitors enjoy the spacious accommodations with features like two-bedroom suites and fireplaces, offering a home-like environment and convenience for larger groups. The warm staff and resort-style vibe add to the overall pleasant experience for families.
While parking fees are mentioned as a concern by some guests, the park and fly option and secure long-term parking provide convenience. The comfortable beds are noted as conducive to restful sleep, enhancing the overall comfort of the stay.
Overall, Residence Inn by Marriott Chicago O'Hare offers a blend of comfort, convenience, and excellent service, making it a highly recommended choice for travelers seeking a satisfying and accommodating hotel experience.
Guests find the breakfast offerings impressive, enjoying the variety and freshness, with popular choices like waffles, eggs, and yogurt. The friendly kitchen staff enhances the dining experience, and the complimentary breakfast is seen as a great value addition to the stay. The spacious and well-maintained rooms, featuring equipped kitchens, modern amenities, and ample space for families, consistently receive positive feedback.
Cleanliness is a standout attribute, with guests appreciating the spotless rooms and facilities, creating a quiet and comfortable atmosphere. The warm and helpful staff is frequently highlighted, from check-in to shuttle services, contributing to a welcoming ambiance and excellent service throughout the hotel. Specific staff members, such as Ira and Emma, are recognized for their exceptional dedication.
Family visitors enjoy the spacious accommodations with features like two-bedroom suites and fireplaces, offering a home-like environment and convenience for larger groups. The warm staff and resort-style vibe add to the overall pleasant experience for families.
While parking fees are mentioned as a concern by some guests, the park and fly option and secure long-term parking provide convenience. The comfortable beds are noted as conducive to restful sleep, enhancing the overall comfort of the stay.
Overall, Residence Inn by Marriott Chicago O'Hare offers a blend of comfort, convenience, and excellent service, making it a highly recommended choice for travelers seeking a satisfying and accommodating hotel experience.
Categories
3 Star
Family
Business
$
+3
3 Star
Summary of reviews related to the '3 Star' category
Summarized by AI
This hotel near Chicago O'Hare Airport impresses guests with its combination of affordability and quality, characteristic of a three-star establishment. It's praised for its clean facilities, convenient location and good value for money. Guests find the service commendable and the free parking and airport shuttle add to its appeal. Despite being a three-star setup, many reviewers note that it surpasses the typical standards of similar-tier hotels in the US. Overall, it's recommended for its reasonable rates and solid amenities, making it a solid choice for travelers.
$
+3
3 Star
Summary of reviews related to the '3 Star' category
Summarized by AI
Nestled in the heart of Chicago's Chinatown, the SpringHill Suites by Marriott offers a delightful blend of comfort and convenience. Guests appreciated the hotel's peaceful surroundings, noting how pleasant it was to explore the area in the tranquil early morning hours. Its location is ideal, with just three subway stations separating visitors from the bustling city center, making it a quiet retreat that balances access and relaxation.
The hotel has been praised for its excellent value, providing modern amenities at a reasonable cost. The recently remodeled property boasts a chic and contemporary design that enhances the overall guest experience. Spacious rooms and bathrooms are a highlight, ensuring that comfort remains a top priority. Cleanliness and modernity are seamlessly woven into the experience, elevating each stay.
Guests also commend the exceptional customer service, with staff quick to respond to any concerns, ensuring an overall positive experience. The combination of these elements makes SpringHill Suites a place that many would gladly return to. Its blend of location, comfort, and service makes it a recommended choice for both new and returning visitors to Chicago.
The hotel has been praised for its excellent value, providing modern amenities at a reasonable cost. The recently remodeled property boasts a chic and contemporary design that enhances the overall guest experience. Spacious rooms and bathrooms are a highlight, ensuring that comfort remains a top priority. Cleanliness and modernity are seamlessly woven into the experience, elevating each stay.
Guests also commend the exceptional customer service, with staff quick to respond to any concerns, ensuring an overall positive experience. The combination of these elements makes SpringHill Suites a place that many would gladly return to. Its blend of location, comfort, and service makes it a recommended choice for both new and returning visitors to Chicago.
$
+5
3 Star
AI-generatedLocated in the Lakeview neighborhood, this boutique hotel offers charming accommodations and a unique atmosphere. Guests appreciate its proximity to Wrigleyville and the lakefront.
$
3 Star
Summary of reviews related to the '3 Star' category
Summarized by AI
Sonesta ES Suites Chicago Downtown Magnificent Mile Medical offers a three-star experience that aligns well with its price point. Despite its older, somewhat dated rooms and facilities, it manages to deliver decent value for money. The building itself shows signs of wear and could benefit from upgrades with tired furniture and carpets adding to a sense of an aged establishment. However, cleanliness levels are commendable and the property maintains a reasonably good standard of comfort for a hotel in its category.
While some amenities and the general upkeep hint at the hotel's need for a facelift, its professional and friendly staff contribute positively to guest experiences. The hotel's condition and maintenance might not be up to five-star expectations, but considering the budget-friendly rates, it provides an adequate and comfortable stay reflective of a standard three-star hotel. This makes it a viable option for travelers looking for basic, affordable accommodation with clean facilities and courteous service in Chicago's Magnificent Mile area.
While some amenities and the general upkeep hint at the hotel's need for a facelift, its professional and friendly staff contribute positively to guest experiences. The hotel's condition and maintenance might not be up to five-star expectations, but considering the budget-friendly rates, it provides an adequate and comfortable stay reflective of a standard three-star hotel. This makes it a viable option for travelers looking for basic, affordable accommodation with clean facilities and courteous service in Chicago's Magnificent Mile area.
$
+10
Info
Categories
3 Star
Honeymoon
Family
$
+8
3 Star
Summary of reviews related to the '3 Star' category
Summarized by AI
Nestled in the suburbs, Best Western Glenview - Chicagoland Inn and Suites offers a delightful experience for travelers seeking a comfortable and affordable stay. Guests have praised its great location, making it convenient for various activities, including conferences. The hotel is recognized for its excellent property and modern features, complemented by ample parking. Cleanliness and comfort are standout attributes, ensuring a relaxing stay for families and individuals alike.
The staff consistently earns high marks, working tirelessly to create a welcoming atmosphere that makes guests feel at home. Their dedication is highlighted by personal touches, such as the manager's exceptional effort to assist with rewards points. The hotel delivers great value for the price, appealing to those seeking budget-friendly options without compromising on quality. Overall, this suburban hotel provides decent accommodations with good service, leaving guests satisfied and with a positive impression of their stay.
The staff consistently earns high marks, working tirelessly to create a welcoming atmosphere that makes guests feel at home. Their dedication is highlighted by personal touches, such as the manager's exceptional effort to assist with rewards points. The hotel delivers great value for the price, appealing to those seeking budget-friendly options without compromising on quality. Overall, this suburban hotel provides decent accommodations with good service, leaving guests satisfied and with a positive impression of their stay.
From $107
$
+7
Info
Summary of reviews
Summarized by AI
The Holiday Inn Express Chicago NW - Arlington Heights by IHG enjoys a solid reputation among guests for several standout features. The hotel's strategic location is highly valued, offering convenient access to local attractions like the Mitsuwa Market Place, Japanese supermarkets, and King Spa. This proximity has proven valuable for both cultural explorations and business purposes, with the hotel being just 15 minutes from the airport.
Breakfast at the hotel is frequently praised for its quality and variety. Guests appreciate the inclusion of this meal with their stay, often describing it as delicious and well-arranged, despite some minor issues such as scarcity on certain mornings or lack of specific dietary options.
Rooms at the hotel provide a comfortable and quiet retreat, particularly those on the top floor. Guests often commend the cleanliness and spaciousness of the accommodations, with high praise for the comfort of the beds. While some note areas for improvement like bathroom size and room temperature control, the overall experience is positive.
Cleanliness is a major highlight of the hotel, with meticulous maintenance of both rooms and public areas. This commitment to cleanliness contributes significantly to the property's appeal, complemented by attentive staff who ensure consistent quality.
The staff at Holiday Inn Express Chicago NW - Arlington Heights by IHG are often noted for their friendliness and helpfulness, with excellent customer service contributing to a welcoming atmosphere. While isolated incidents of less favorable interactions occasionally arise, the overall impression is one of dedication to enhancing the guest experience.
Overall, Holiday Inn Express Chicago NW - Arlington Heights by IHG provides a comfortable, clean, and convenient accommodation option for travelers, reinforced by positive guest experiences with the location, breakfast, rooms, cleanliness, and staff service.
Breakfast at the hotel is frequently praised for its quality and variety. Guests appreciate the inclusion of this meal with their stay, often describing it as delicious and well-arranged, despite some minor issues such as scarcity on certain mornings or lack of specific dietary options.
Rooms at the hotel provide a comfortable and quiet retreat, particularly those on the top floor. Guests often commend the cleanliness and spaciousness of the accommodations, with high praise for the comfort of the beds. While some note areas for improvement like bathroom size and room temperature control, the overall experience is positive.
Cleanliness is a major highlight of the hotel, with meticulous maintenance of both rooms and public areas. This commitment to cleanliness contributes significantly to the property's appeal, complemented by attentive staff who ensure consistent quality.
The staff at Holiday Inn Express Chicago NW - Arlington Heights by IHG are often noted for their friendliness and helpfulness, with excellent customer service contributing to a welcoming atmosphere. While isolated incidents of less favorable interactions occasionally arise, the overall impression is one of dedication to enhancing the guest experience.
Overall, Holiday Inn Express Chicago NW - Arlington Heights by IHG provides a comfortable, clean, and convenient accommodation option for travelers, reinforced by positive guest experiences with the location, breakfast, rooms, cleanliness, and staff service.
Categories
3 Star
Golf
Honeymoon
$
+9
Info
Summary of reviews
Summarized by AI
Best Western Des Plaines O'Hare is consistently praised for its strategic location near O'Hare Airport and key local venues such as Allstate Arena. Guests appreciate the convenience of being close to dining options and local attractions, making it an ideal choice for an overnight stop or a base for exploring the area. The surrounding neighborhood is both safe and quiet, contributing to a restful stay, while ample parking enhances the experience.
The hotel offers a highly regarded breakfast experience, noted for its variety and quality. Guests enjoy the fresh and warm options available, including a range of items catering to diverse dietary preferences. The breakfast area is described as clean and the service attentive, with little touches like to-go bags adding to guest satisfaction.
Accommodations receive positive feedback for their spaciousness and cleanliness. Rooms are noted for being large, well-equipped, and offering good value for the price. Comfortable bedding further augments the experience, and the presence of amenities such as a jacuzzi adds appeal. The staff is frequently commended for their friendliness and efficiency, contributing to an overall positive impression.
Cleanliness at the hotel is generally well-regarded, with guests highlighting the clean and fresh-smelling rooms and common areas. The attentive housekeeping staff is often praised, although occasional concerns are noted.
The hotel's staff is a standout feature, consistently praised for their professionalism, friendliness, and attentiveness. Guests emphasize the welcoming ambiance created by the front desk and the seamless experience provided by the staff throughout their stay. The positive interactions significantly enhance the guest experience.
While feedback on the pool is mixed due to maintenance closures, it is appreciated for its warmth and clear water when available. Similarly, the beds receive mostly positive remarks for comfort, though there are some mentions of variability in firmness and pillow selection.
Overall, Best Western Des Plaines O'Hare offers a convenient, comfortable, and friendly stay, with its location, breakfast, staff, and accommodations being notable highlights for many guests.
The hotel offers a highly regarded breakfast experience, noted for its variety and quality. Guests enjoy the fresh and warm options available, including a range of items catering to diverse dietary preferences. The breakfast area is described as clean and the service attentive, with little touches like to-go bags adding to guest satisfaction.
Accommodations receive positive feedback for their spaciousness and cleanliness. Rooms are noted for being large, well-equipped, and offering good value for the price. Comfortable bedding further augments the experience, and the presence of amenities such as a jacuzzi adds appeal. The staff is frequently commended for their friendliness and efficiency, contributing to an overall positive impression.
Cleanliness at the hotel is generally well-regarded, with guests highlighting the clean and fresh-smelling rooms and common areas. The attentive housekeeping staff is often praised, although occasional concerns are noted.
The hotel's staff is a standout feature, consistently praised for their professionalism, friendliness, and attentiveness. Guests emphasize the welcoming ambiance created by the front desk and the seamless experience provided by the staff throughout their stay. The positive interactions significantly enhance the guest experience.
While feedback on the pool is mixed due to maintenance closures, it is appreciated for its warmth and clear water when available. Similarly, the beds receive mostly positive remarks for comfort, though there are some mentions of variability in firmness and pillow selection.
Overall, Best Western Des Plaines O'Hare offers a convenient, comfortable, and friendly stay, with its location, breakfast, staff, and accommodations being notable highlights for many guests.
Categories
3 Star
Rooms with Jacuzzi / Hot-Tub
Family
$
+7
3 Star
Summary of reviews related to the '3 Star' category
Summarized by AI
The Hampton Inn Chicago-O'Hare International Airport, rated as a three-star business hotel, receives mixed feedback from guests. Visitors have pointed out the need for improved customer service and average service levels. Despite these issues, the overall stay is often described as comfortable and clean. The interior features well-marked signs providing clear guidelines and the cozy environment is appreciated by many. However, the hotel lacks a bar or restaurant and there isn't much in the way of fancy decor or a notably designed lobby. While some guests feel the amenities are unimpressive, the hotel remains a convenient option for those in need of a short walk to their destination. Recent renovations are expected to enhance comfort even further.
$
+3
3 Star
AI-generatedThis hotel provides comfortable and spacious rooms and is known for its cleanliness and excellent service.
$
+9
Info
Summary of reviews
Summarized by AI
The Hampton Inn & Suites Chicago-Hoffman Estates garners praise for its strategically convenient location, offering easy access to highways and a range of dining options, making it an ideal choice for both leisure and business travelers. Nestled in a peaceful business district, guests find the area both quiet and safe, with nearby amenities such as gas stations and shopping centers. The hotel's location is complemented by its well-maintained facilities and friendly service.
Breakfast at the hotel is a highlight for many guests, who appreciate the variety and quality of the offerings. The complimentary buffet-style breakfast features ample selections, including waffles, eggs, sausage, and smoothies, with round-the-clock coffee available. The breakfast atmosphere is welcoming, supported by a diligent staff that keeps the area well-stocked and clean, adding value to guests' stays.
Accommodations are consistently praised for their spaciousness and modern comfort. Families and solo travelers alike appreciate the well-thought-out room designs, featuring comfortable beds, modern amenities, and separate living areas. The rooms and public areas maintain a high standard of cleanliness, reflecting the hotel's commitment to guest satisfaction. Friendly and attentive staff further enhance the welcoming atmosphere, ensuring an easy check-in process and a satisfying overall experience.
For families, the hotel stands out as a desirable option, offering spacious rooms and a family-friendly environment. The pool is a key attraction, and the variety of breakfast options caters well to family needs. Guests consistently commend the helpful and accommodating staff for their efforts in providing a pleasant stay.
The beds are frequently described as exceptionally comfortable, contributing to a restful night's sleep. Whether in king beds or fold-out sofas, guests generally express satisfaction with the sleeping arrangements, underscoring the hotel's appeal for travelers prioritizing comfort.
Overall, with its excellent service, clean and comfortable accommodations, and convenient location, the Hampton Inn & Suites Chicago-Hoffman Estates is a recommended choice for both short stays and extended visits, leaving guests eager to return.
Breakfast at the hotel is a highlight for many guests, who appreciate the variety and quality of the offerings. The complimentary buffet-style breakfast features ample selections, including waffles, eggs, sausage, and smoothies, with round-the-clock coffee available. The breakfast atmosphere is welcoming, supported by a diligent staff that keeps the area well-stocked and clean, adding value to guests' stays.
Accommodations are consistently praised for their spaciousness and modern comfort. Families and solo travelers alike appreciate the well-thought-out room designs, featuring comfortable beds, modern amenities, and separate living areas. The rooms and public areas maintain a high standard of cleanliness, reflecting the hotel's commitment to guest satisfaction. Friendly and attentive staff further enhance the welcoming atmosphere, ensuring an easy check-in process and a satisfying overall experience.
For families, the hotel stands out as a desirable option, offering spacious rooms and a family-friendly environment. The pool is a key attraction, and the variety of breakfast options caters well to family needs. Guests consistently commend the helpful and accommodating staff for their efforts in providing a pleasant stay.
The beds are frequently described as exceptionally comfortable, contributing to a restful night's sleep. Whether in king beds or fold-out sofas, guests generally express satisfaction with the sleeping arrangements, underscoring the hotel's appeal for travelers prioritizing comfort.
Overall, with its excellent service, clean and comfortable accommodations, and convenient location, the Hampton Inn & Suites Chicago-Hoffman Estates is a recommended choice for both short stays and extended visits, leaving guests eager to return.
Categories
3 Star
Ski
Family
$
+7
Info
Summary of reviews
Summarized by AI
Sonesta Simply Suites Chicago O'Hare Airport garners high marks from guests, primarily due to its exceptionally convenient location near O'Hare International Airport. The hotel is an ideal choice for travelers needing proximity to the airport, thanks to an efficient 24/7 shuttle service that ensures seamless access to and from the terminal. While the surrounding area may lack vibrancy, the hotel’s practicality for business travelers and its close proximity to the Fashion Outlet of Chicago make it a strategically advantageous choice.
Guests frequently laud the spacious and impeccably clean rooms, which resemble one-bedroom apartments. Equipped with full kitchens—complete with microwaves, stoves, refrigerators and dishwashers—the rooms offer a high level of convenience, particularly for those planning longer stays. Modern furnishings, comfortable beds and a quiet environment contribute to an overall relaxing experience. The cleanliness of the hotel is particularly noteworthy with numerous reviews praising the immaculate rooms, bathrooms and overall property hygiene. Although there are sporadic comments about needing improvement in certain areas, the general sentiment points to a well-managed and clean establishment.
The staff receives consistent praise for their friendliness and helpfulness, especially the front desk team, who are described as welcoming and accommodating. While the exceptional customer service is a defining trait of the hotel, some guests noted occasional instances of rudeness, but these were rare.
Parking at the hotel is spacious and affordable for long-term stays, although the additional fees for overnight parking came as an unwelcome surprise to some guests. Nevertheless, the ample parking space and overall reasonable costs are seen as positives.
The beds in the main rooms are repeatedly described as very comfortable, providing a restful night's sleep. However, the pull-out sofa beds do not share the same level of comfort, receiving criticism for being less than ideal. Minor complaints also include the main beds being smaller or softer than some guests prefer.
For business travelers, the hotel's proximity to the airport, secure business center, complimentary shuttle service and swift check-in process make it an excellent choice. Offering good value for money and a substantial array of amenities, Sonesta Simply Suites Chicago O'Hare Airport stands out as a prime option for both short and extended stays.
Guests frequently laud the spacious and impeccably clean rooms, which resemble one-bedroom apartments. Equipped with full kitchens—complete with microwaves, stoves, refrigerators and dishwashers—the rooms offer a high level of convenience, particularly for those planning longer stays. Modern furnishings, comfortable beds and a quiet environment contribute to an overall relaxing experience. The cleanliness of the hotel is particularly noteworthy with numerous reviews praising the immaculate rooms, bathrooms and overall property hygiene. Although there are sporadic comments about needing improvement in certain areas, the general sentiment points to a well-managed and clean establishment.
The staff receives consistent praise for their friendliness and helpfulness, especially the front desk team, who are described as welcoming and accommodating. While the exceptional customer service is a defining trait of the hotel, some guests noted occasional instances of rudeness, but these were rare.
Parking at the hotel is spacious and affordable for long-term stays, although the additional fees for overnight parking came as an unwelcome surprise to some guests. Nevertheless, the ample parking space and overall reasonable costs are seen as positives.
The beds in the main rooms are repeatedly described as very comfortable, providing a restful night's sleep. However, the pull-out sofa beds do not share the same level of comfort, receiving criticism for being less than ideal. Minor complaints also include the main beds being smaller or softer than some guests prefer.
For business travelers, the hotel's proximity to the airport, secure business center, complimentary shuttle service and swift check-in process make it an excellent choice. Offering good value for money and a substantial array of amenities, Sonesta Simply Suites Chicago O'Hare Airport stands out as a prime option for both short and extended stays.
Categories
3 Star
Business
Parking
$
+5
3 Star
AI-generatedThis hotel offers a jacuzzi suite for relaxation. The rooms are clean and comfortable. It is family-friendly.
Summary of reviews related to the '3 Star' category
Summarized by AI
The Wingate by Wyndham Chicago Schaumburg offers a delightful experience with its superb amenities and excellent service. Guests frequently praise the cleanliness and attention to detail, highlighting the courteous and friendly staff who are knowledgeable and eager to assist with inquiries about Chicago. The hotel is conveniently located, making it an ideal choice for travelers, despite a few minor drawbacks. Visitors point out the comfortable beds and satisfying breakfast, contributing to an overall pleasant stay. While not overly luxurious, the hotel provides good value, ensuring a stay that is both enjoyable and worth the cost. The efforts of the housekeeping team leave a positive impression, enhancing the overall experience for guests at this well-regarded hotel.
Categories
1
Map