4-Star HotelSummary of reviews related to the '4 Star' categoryThe Giotto Hotel & Spa has received mixed reviews regarding its four-star rating, facilities and services. While some guests have praised the hotel as superb and beautiful, others have expressed disappointment with the quality of the rooms, facilities and management with some saying that it feels more like a two-star hotel. Some guests have noted that the bathroom and rooms were not up to the standard expected of a four-star hotel with peeling walls and used soap left in the shower. However, others have appreciated the hotel's location, which they found to be good. Some have complained about the price of the suite, considering its size and cleanliness, while one guest received a room in a dependency adjacent to the hotel, which they found to be outdated and in need of renovation. Breakfast was average for a four-star hotel.
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