Hotel Palacio Muñatones offers a delightful stay rooted in warmth and comfort, particularly praised for its cleanliness, excellent breakfast and charming hospitality. Guests value its convenient location, ideal for accessing the ferry port, Bilbao and nearby beaches, while enjoying the tranquility of a village setting. The hotel is close to various bars, restaurants and the picturesque La Arena beach, making it a practical base for exploring the area.
The rooms are highlighted for their spaciousness, comfort and tasteful decor, blending modern comforts with the historic charm of the building. Visitors frequently commend the super comfortable beds, ensuring a restful night’s sleep and the well-maintained amenities which contribute to a cozy and pleasant stay.
Breakfast at Hotel Palacio Muñatones receives nearly unanimous acclaim for its variety and richness, featuring an extensive buffet that caters to diverse tastes with abundant and fresh selections. The attentive and hospitable service from the staff, particularly owners Ana and Pedro, further enhances the breakfast experience, providing a positive and welcoming start to each day.
While the hotel excels in many areas, dinner services present a challenge as they are not consistently offered, necessitating guests to seek alternatives outside the village. However, this does not overshadow the overall positive dining experience.
The cleanliness of the hotel is exemplary with guests frequently commenting on the immaculate condition of rooms and common areas. The helpful and friendly staff play a crucial role in maintaining this high standard, contributing to an overall comfortable and pleasant stay.
The hotel also offers secure and convenient parking, adding significant value for travelers, especially those arriving by car or motorcycle. The private and spacious parking facilities are highly regarded for their accessibility and safety.
Hotel Palacio Muñatones stands out for its exceptional hospitality, cleanliness and comfortable accommodations, making it a highly recommended option for travelers and families looking for a tranquil yet well-connected retreat.
La Arena Apartamentos Zierbena offers a remarkable seaside experience with its stunning location and exceptional service, making it a popular choice for visitors seeking a peaceful retreat by the ocean. The apartments are conveniently situated near a beautiful beach and provide breathtaking sea views. Guests appreciate the tranquility and the proximity to essential services, as well as the ease of access to Bilbao for city exploration. The positioning next to the Camino de Santiago trail caters to pilgrims looking for a restful stopover with nearby public transport, supermarkets, restaurants, and cafes offering a delightful taste of local cuisine.
The staff at La Arena Apartamentos are highly praised for their attentiveness and kindness, consistently ensuring guests feel well cared for with excellent communication and responsiveness. Visitors commend the owners and staff for providing useful local recommendations, contributing to a welcoming and friendly atmosphere.
While the comfort and cleanliness of the accommodation receive mixed reviews, the clean bedding and specific aspects like comfortable beds are noted positively, suggesting a potential for a satisfying stay if consistency in housekeeping standards is improved. Despite some guests expressing concerns about the quality of pillows and mattresses, many still find the overall experience delightful, identifying La Arena as a place worth visiting.
Overall, La Arena Apartamentos Zierbena is regarded as offering exceptional value for money with high marks for its affordability, service quality, and picturesque setting. It is considered a superb option for travelers seeking reliable and charming three-star accommodations amidst the coastal beauty of Zierbena.
The Hotel Ortuella is a newly built hotel located in a convenient location in the Bilbao area with easy access to the highway and just a short drive from the best shopping centers, the Bilbao Exhibition Center, Santurtzi ferry terminal, the beach and the iconic Bizkaia suspension bridge. The hotel offers 20 modern rooms with air conditioning, TV, WIFI and telephone, as well as additional beds and cots for families. The hotel's location makes it ideal for both work and leisure with nearby industrial parks and leisure activities such as golf courses, mountains, cultural sites and beaches. The hotel's on-site restaurant offers a variety of dishes including local specialties and can accommodate special events such as weddings and company events. The staff is friendly and accommodating ensuring a comfortable and memorable stay for guests.
Summary of reviews
Hotel Ortuella is a comfortable and clean hotel located in an industrial estate. Despite this, the hotel is in a convenient location for those heading to the ferry or exploring the wider Basque region. The rooms are spacious and well-equipped with modern amenities and the beds are comfortable, though some guests had issues with thin pillows. The staff is friendly and helpful with many guests praising their excellent service. The hotel offers ample and secure parking, which is a bonus for those traveling by car or motorcycle. The breakfast is basic but deemed okay, while the dinner is excellent and reasonably priced, though with limited hours of operation. Guests appreciate the hotel's exceptional hygiene standards both pre and during Covid-19. While the hotel is described by some as having an unappealing view, the tranquility of the location and easy access to nearby towns make this a convenient and pleasant place to stay.
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