Mercure Paris La Défense

Courbevoie 48.89571000, 2.25117000 , 18-30 Rue Baudin (Show on Map)
7.3
Good


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Summary of reviewsMercure Paris La Défense is ideally situated in the tranquil business district of La Défense, providing a strategic location for business travelers and those attending events at the nearby La Défense Arena. The hotel benefits from efficient connectivity to central Paris via Metro Line 1, ensuring convenient access to iconic landmarks such as the Eiffel Tower and Arc de Triomphe. This advantageous position, paired with a complimentary shuttle service and proximity to various restaurants and parks, makes the hotel a practical base for both business and leisure travelers.

Guests frequently commend the hotel for its cleanliness, with well-maintained and tastefully decorated rooms contributing to a pleasant atmosphere. The staff, often highlighted for their friendliness and professionalism, enhance the guest experience, despite occasional hiccups in service. The breakfast buffet is another strong aspect, praised for its variety and quality, providing a hearty selection that caters to diverse tastes, although minor organizational improvements could be beneficial.

While the hotel offers generally comfortable and clean rooms, including some with views of the Eiffel Tower, there are occasional concerns about the room size and outdated features. Nevertheless, the overall comfort, coupled with amenities like a minibar and memory foam pillows, supports a pleasant stay. However, the Wi-Fi service in the rooms is noted to be inconsistent, which could be a consideration for those needing reliable connectivity.

Parking facilities are appreciated for their security and convenience, although access can be somewhat challenging due to navigation difficulties. Despite these minor drawbacks, the hotel provides a welcoming environment for families, with complimentary breakfast for children and nearby parks contributing to an enjoyable experience.

In summary, Mercure Paris La Défense delivers value through its strategic location, commendable cleanliness, and comfortable accommodations, making it a reliable choice for both business and leisure travelers, despite minor areas where enhancements could be made.
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Categories
Family Friendly Hotel
This hotel is listed among the top family-friendly hotel deals. It is well-regarded and provides a comfortable stay.

Dog Friendly Hotel
While specific dog-friendly amenities are not detailed in the provided data, Mercure hotels are known to be pet-friendly.

Romantic Hotel
This hotel in Courbevoie offers comfortable accommodations and convenient access to La Défense. The hotel provides a relaxing environment suitable for a romantic stay.

Business Hotel
This hotel offers comfortable rooms, meeting facilities, and a location within the La Défense area. It provides essential amenities and services for business travelers.

Hotel with Parking
While specific parking details aren't available in the provided data, Mercure hotels typically offer on-site parking or nearby options for guests.

4-Star Hotel
Mercure Paris La Défense provides comfortable accommodations and good service. Its location near the business district makes it a practical choice for business travelers.

Luxury Hotel

Hotel for Honeymoon

Hotel with Gym

Room Types
Privilege Double Room Air-conditioned room with a flat-screen TV, a welcome tray and free Wi-Fi access. Extras include a minibar with free soft drinks, a Nespresso machine, and a private bathroom with slippers, bathrobes and free toiletries. Includes access to the executive lounge on the 12th floor with a panoramic view over the rooftops of Paris for your breakfast or a snack throughout the day in an intimate and refined area.

Classic Double Room Air-conditioned room with a flat-screen TV, a welcome tray and free Wi-Fi access.

Classic Twin Room Air-conditioned room with a flat-screen TV, a welcome tray and free Wi-Fi access. This room is equipped with a shower.

Classic Twin Room with Bathtub Rooms are 20 square metres. Air-conditioned room with a flat-screen TV, a welcome tray and free Wi-Fi access. This room is equipped with a bathroom with a bathtub.

Privilege Twin Room Includes access to the executive lounge on the 12th floor with a panoramic view over the rooftops of Paris for your breakfast or a snack throughout the day in an intimate and refined area.

Suite with One Double Bed 50 m² - Bedroom and separate living room. Large bed and convertible sofa. Flat screen TV, safe, minibar (free drinks), Espresso machine - hot drinks. Bathrobe, slippers & welcome products. Free WiFi Internet.

Classic Queen Room - Accessible The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Classic Room - Twin beds & one Sofa Bed The triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room features a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV with satellite channels. The unit has 3 beds.

Guest Reviews
7.3
Good
Location
Nestled in the business district of La Défense, Mercure Paris La Défense offers a strategic location particularly beneficial for business travelers and those attending events at the nearby La Défense Arena. The area is recognized for its tranquility, away from the hustle and bustle of central Paris, yet it remains conveniently connected through Metro Line 1, providing easy access to the city’s iconic landmarks like the Eiffel Tower and Arc de Triomphe.

The hotel is a short walk from the La Défense metro station, and a complimentary shuttle service further enhances connectivity, making it a practical base for guests eager to explore the skyline views and attractions Paris has to offer. Close to an array of restaurants, cafes, and supermarkets, guests can enjoy a comforting blend of local dining options alongside picturesque parks.

Though situated in Courbevoie on the outskirts of Paris, the location boasts several advantages. It's ideally positioned for a conference or business meeting and offers nearby amenities, including a major shopping center within walking distance. The neighborhood is charming and safe, characterized by its calm environment, plentiful eateries, and accessible transport links, making it suitable for both leisure and business visits.

The hotel embodies a balance of comfort and convenience, offering clean and well-maintained rooms, some with views of the Eiffel Tower. Moreover, the friendly staff contributes to a pleasant stay, enhancing the overall experience with their helpful service, ensuring guests are well-looked after during their time at Mercure Paris La Défense.

Breakfast
The breakfast experience at Mercure Paris La Défense Hotel garners a mixed range of opinions from guests, but predominantly leans towards positive feedback when considering variety and quality. Guests frequently highlight the breakfast buffet's extensive selection, offering a wide variety of hot and cold options including pastries, cold meats, cereals, pancakes, juices, tea, and coffee, which many find delicious and satisfying. Words like "wonderful," "excellent," and "superb" are commonly used to describe the breakfast, pointing to a hearty and diverse spread that caters well to most tastes.

However, some guests mention limitations such as a lack of fruits and vegetables, and repetitive offerings over longer stays. The setup and size of the breakfast room occasionally lead to overcrowding, and there's mention of disorganization and insufficient space considering the hotel's capacity. Despite these issues, the breakfast is often praised as good value for money and a highlight of the stay.

The picturesque views, particularly the Eiffel Tower sight from the rooftop bar, further enhance the breakfast experience, reinforcing the hotel's appeal. Overall, the breakfast at Mercure Paris La Défense seems to deliver well-prepared and varied options with friendly service, although there are areas where improvements could be made.

Rooms
At Mercure Paris La Défense, guests appreciate the overall cleanliness and comfort of the accommodations. The rooms are frequently described as comfortable, well-equipped, and clean, providing a pleasant stay. Many guests highlight the hotel’s quiet location and the scenic views, particularly those overlooking the Eiffel Tower or the La Défense area. Visitors enjoy the spaciousness and functionality found in certain rooms and suites, which are often sufficient to accommodate families or provide extra amenities like safes and minibars in privilege rooms.

Despite several positive notes, there are some concerns regarding the room size, with multiple reviews mentioning that some rooms are smaller than expected, and often, the bathrooms are compact as well. Some guests also mention issues with outdated features, malfunctioning equipment, and the lack of standard room amenities, which occasionally disappoint expectations for a four-star hotel. Furthermore, noise from the street can be a minor inconvenience for some, although the cleanliness standards remain consistently high, with daily room servicing and linen changes contributing to a satisfactory stay experience.

Overall, Mercure Paris La Défense impresses with its cleanliness, comfort, and convenient location, managing to meet the needs of most travelers despite occasional hiccups in room sizing and equipment expectations.

Beds
In the heart of Paris, Mercure Paris La Défense offers a restful retreat for travelers seeking comfortable accommodation. Many guests have praised the hotel for its superbly comfortable beds, highlighting the quality of the bedding and the restful sleep it provides. Visitors have often mentioned the comfort of the beds, with descriptions ranging from "comfy" to "super comfortable," contributing to a restful night's sleep. Some guests have even noted the benefits of memory foam pillows, enhancing their overall experience.

While the majority of guests enjoyed the plush bedding and soft mattresses, a few reviews pointed out discrepancies, such as hard twin beds or basic bedding. Despite these remarks, the comfort of the beds remains highly regarded by most. Coupled with clean and tidy rooms, Mercure Paris La Défense ensures a cozy stay. Additionally, the hotel offers excellent facilities and amenities, further enriching the experience for its guests. Overall, for those seeking comfort during their Parisian getaway, this hotel stands out with its commendable bedding standards.

Cleanliness
Mercure Paris La Défense stands out primarily for its commendable cleanliness and overall upkeep. The rooms are frequently described as clean, comfortable, and tastefully decorated, offering a pleasant environment for guests. Many appreciated the spaciousness of the rooms, noting that they are well-equipped and provided with amenities like a coffee machine and minibar. The bathrooms also receive high praise for being spotless.

The hotel staff contribute significantly to the positive experience, often highlighted for their friendly and helpful nature. Guests find the cleaning service to be of good quality, with rooms being maintained well during their stay, although there's some mention of room cleaning not being comprehensive at times. Recent renovations have likely played a role in maintaining the hotel's clean and modern appearance.

The hotel is described as well-located, offering easy access to the city center, and is situated in a quiet and clean district, enhancing the convenience for guests looking for tranquility paired with proximity to major attractions. Coupled with reasonable pricing, Mercure Paris La Défense offers value, along with the advantage of a welcoming atmosphere, which seems to resonate well with visitors.

Staff
Travelers visiting Mercure Paris La Défense often praise the hotel's staff for their friendliness and professionalism. Many guests highlight the reception and shuttle staff as particularly welcoming and attentive, ensuring a smooth and efficient check-in process and providing useful tips and assistance for visitors. There is a general appreciation for the multilingual capabilities of the staff, with several reviews noting that they do speak English well and, in some cases, other languages, facilitating easy communication for international guests.

However, not all experiences were positive; some guests reported encountering unhelpful and impolite reception staff, citing issues with booking processes and staff interactions. Hospitality is noted to occasionally be under strain due to stress and fatigue, affecting the overall guest experience. Despite these challenges, many guests felt at home due to the warm and courteous nature of the majority of staff, including the maintenance team, which contributed to a welcoming environment.

The hotel’s shuttle service is frequently commended for its courtesy and promptness, offering convenient access to the La Défense train and metro stations. Additionally, the housekeeping and dining staff receive favorable remarks, contributing to a clean establishment with quality services. Overall, while some issues exist regarding reception staffing, the hotel’s personnel generally make efforts to ensure guests have a pleasant stay through attentive service and a friendly demeanor.

Wi-Fi
Visitors to Mercure Paris La Défense can enjoy complimentary Wi-Fi, which remains a convenient perk for many guests, especially in the lobby area where access is readily available. For those who manage to access the connection, it offers stable internet service, which proves functional for basic needs. However, the experience varies widely. Some guests have encountered reliable service with wired connections, suggesting an alternative for those prioritizing consistent access. Issues arise predominantly with Wi-Fi connections in the rooms, which many review as weak, slow, or altogether non-operational. This inconsistency has led to frustration among guests who expected seamless internet service during their stay. While the free Wi-Fi can be a handy complimentary service, it may not meet the expectations of travelers requiring robust and dependable connectivity throughout their visit.

Parking
When it comes to parking at Mercure Paris La Défense, guests generally appreciate the secured and convenient parking facilities available, offering peace of mind for travelers concerned about their vehicle's safety. The hotel provides several parking options, including fenced private parking and a public garage, contributing to an accessible yet secure experience. Although the parking is described as a plus, it comes with a fee, which some guests found to be reasonably priced compared to other hotels. There are mentions of parking at 16 euros for a 24-hour period and 15 euros per day, indicating an affordable option for the area.

On the downside, many visitors noted the challenge of accessing the parking. Directions and signage could be clearer, as some reported difficulty in finding the correct entrance or navigating the underground parking. The access is described as complicated and not very reassuring, with some guests finding the distance to the parking lots further than expected. Though the location provides proximity to the Courbevoie railway station, the overall parking experience does not allow for spot reservation, adding an element of unpredictability for guests. Despite these drawbacks, parking at Mercure Paris La Défense remains a valuable option for those driving into the city.

Family
Mercure Paris La Défense provides a welcoming and comfortable experience for families traveling with children. Despite occasional challenges with service, the hotel staff's efforts eventually create a pleasant atmosphere. Families can enjoy free breakfast for kids, adding value to their stay. The rooms offer substantial comfort at a reasonable price, ensuring both parents and kids a restful experience. The surrounding neighborhood offers a delightful array of excellent restaurants, perfect for family dining. Across the street, a park and playground delight children, providing fun outdoor activities and contributing to an enjoyable stay at the hotel. The overall experience encourages many to look forward to a return visit in the future.

4 Star
Mercure Paris La Défense offers a varied experience to travelers visiting Paris, blending aspects that some have found satisfactory with areas needing improvement. Guests have noted that the hotel boasts decent facilities for a short trip, with some considering it highly recommended for a quick stay due to its unique and appealing ambiance. On the positive side, it fits well within what is typically expected of European four-star standards, and some might even deem it comparable to five-star standards by American measures.

However, several travelers have highlighted discrepancies between the hotel's advertised four-star status and their actual experience. Observations indicate that the air conditioning could use attention and that room sizes are smaller, with limited space once luggage is laid out. Services such as reception seem to miss the mark, falling below the anticipated four-star expectations. Additionally, weekend closures of the bar and restaurant have been points of contention, as guests expect more from a hotel with such a rating.

The cost of breakfast has been criticized for not aligning with its value, which contributes to the overall feeling that the hotel might not fully justify its pricing relative to its star rating. Ultimately, for those on a tight budget, seeking alternative accommodations or investing in a hotel more deserving of its stars might create a more satisfying experience in the vibrant city of Paris.

Business
Mercure Paris La Défense comes across as a practical choice for business travelers, especially those with commitments in the bustling La Défense business district. Its strategic location is ideal not just for business meetings but also for accessing Courbevoie and the Paris city center via metro, making it a convenient choice for those needing to balance work with brief explorations of the city. The hotel is recognized for offering good value with clean and comfortable rooms that are well-suited for short business stays. Additionally, its facilities cater well to international business visitors, providing all the essential services one might expect from a standard business hotel. Overall, Mercure Paris La Défense is lauded for being an excellent option for those on work trips, while also serving as a suitable base for a leisurely visit to Paris.


No, Mercure Paris La Défense doesn't have any pool.

No, a spa isn't available at Mercure Paris La Défense.

Yes, Mercure Paris La Défense welcomes dogs.

Yes, parking facilities are available at Mercure Paris La Défense.

Yes, Mercure Paris La Défense has a gym.

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