Novotel Paris La Defense Esplanade
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Summary of reviewsNovotel Paris La Defense Esplanade garners positive feedback for its exceptional location, making it a favorite among both business travelers and tourists. The hotel is strategically situated in La Défense, the modern financial district of Paris, providing easy access to public transportation such as the nearby Metro Line 1, which offers swift connections to major attractions like the Arc de Triomphe and the Louvre. The quiet setting with stunning views of the River Seine and the Eiffel Tower adds to the appeal, making it a well-rounded choice for leisure and business stays. Its proximity to shopping centers like Westfield Mall and various convention centers further enhances convenience for guests attending events.
The breakfast experience receives mixed reviews. Many guests appreciate the varied and plentiful selection, highlighting the delicious French cheeses and fresh croissants. However, some guests report issues with congestion, long lines and slow replenishment of food items during busy times. While breakfast is generally satisfactory, the dining service at dinner has room for significant improvement with several reviews noting long waits, limited menu options and issues with staff communication and service quality.
Rooms at the hotel have both strengths and weaknesses. Positive reviews mention spacious and comfortable accommodations with beautiful views of Paris landmarks. The rooms are generally clean, soundproofed and equipped with comfortable beds and modern bathrooms. Family-sized rooms, while convenient, sometimes feel cramped. Negative feedback points to outdated furnishings, non-functional air conditioning and inconsistent cleanliness with specific mentions of dirty carpets and clogged bathtubs.
The hotel's cleanliness also receives mixed reviews with many guests finding the hotel well-maintained and appreciating the daily cleaning schedule. However, some reviews highlight lapses in cleanliness, such as stained carpets, dirty windows and hurried cleaning.
The staff at Novotel Paris La Defense Esplanade are generally praised for their friendliness, helpfulness and professional demeanor. Guests frequently commend the reception staff for their efficiency and accommodating nature. Despite occasional criticisms regarding language barriers and inconsistent service quality, the staff contribute positively to the overall guest experience.
Free Wi-Fi at the hotel is well-regarded with most guests finding the internet coverage to be reliable and efficient. Parking is available and secure, though some guests find it difficult to navigate. The cost of parking varies and, while generally appreciated, some guests find the fees unclear.
Novotel Paris La Defense Esplanade is particularly noted for its family-friendly atmosphere with special touches to delight young children. The rooms and overall environment are accommodating, though occasional issues with room amenities like heating and refrigerators are noted.
In summary, Novotel Paris La Defense Esplanade offers a convenient, well-located stay with friendly staff and generally comfortable accommodations. While breakfast is mostly enjoyed, the dinner service and room amenities present areas for improvement. The hotel’s cleanliness standards are mixed, but the overall guest experience is positively influenced by its strategic location and welcoming environment.
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The breakfast experience receives mixed reviews. Many guests appreciate the varied and plentiful selection, highlighting the delicious French cheeses and fresh croissants. However, some guests report issues with congestion, long lines and slow replenishment of food items during busy times. While breakfast is generally satisfactory, the dining service at dinner has room for significant improvement with several reviews noting long waits, limited menu options and issues with staff communication and service quality.
Rooms at the hotel have both strengths and weaknesses. Positive reviews mention spacious and comfortable accommodations with beautiful views of Paris landmarks. The rooms are generally clean, soundproofed and equipped with comfortable beds and modern bathrooms. Family-sized rooms, while convenient, sometimes feel cramped. Negative feedback points to outdated furnishings, non-functional air conditioning and inconsistent cleanliness with specific mentions of dirty carpets and clogged bathtubs.
The hotel's cleanliness also receives mixed reviews with many guests finding the hotel well-maintained and appreciating the daily cleaning schedule. However, some reviews highlight lapses in cleanliness, such as stained carpets, dirty windows and hurried cleaning.
The staff at Novotel Paris La Defense Esplanade are generally praised for their friendliness, helpfulness and professional demeanor. Guests frequently commend the reception staff for their efficiency and accommodating nature. Despite occasional criticisms regarding language barriers and inconsistent service quality, the staff contribute positively to the overall guest experience.
Free Wi-Fi at the hotel is well-regarded with most guests finding the internet coverage to be reliable and efficient. Parking is available and secure, though some guests find it difficult to navigate. The cost of parking varies and, while generally appreciated, some guests find the fees unclear.
Novotel Paris La Defense Esplanade is particularly noted for its family-friendly atmosphere with special touches to delight young children. The rooms and overall environment are accommodating, though occasional issues with room amenities like heating and refrigerators are noted.
In summary, Novotel Paris La Defense Esplanade offers a convenient, well-located stay with friendly staff and generally comfortable accommodations. While breakfast is mostly enjoyed, the dinner service and room amenities present areas for improvement. The hotel’s cleanliness standards are mixed, but the overall guest experience is positively influenced by its strategic location and welcoming environment.
Family Friendly Hotel
Novotel hotels are known for being family-friendly, often providing spacious family rooms and kids' menus. The Esplanade location offers convenient access to La Défense's attractions and green spaces.
Dog Friendly Hotel
While specific dog-friendly amenities are not detailed in the provided data, Novotel hotels are known to be pet-friendly.
Business Hotel
Novotel Paris La Défense Esplanade is sought after by business guests due to its 500 m² of meeting rooms and location in the heart of the business district. It also provides amenities such as a patio, a bar with views of the Seine, and a wellness space with a gym.
Hotel with Parking
While not explicitly stated, Novotel hotels often have parking facilities for guests. Confirm availability and any associated fees with the hotel directly.
Accessible Hotel
Provides reliable accessibility features and services. Offers a range of accessible rooms and facilities, ensuring a pleasant experience for guests with mobility needs. The hotel's location and amenities add to its appeal.
4-Star Hotel
Located in the La Défense area, this hotel provides comfortable rooms and convenient access to public transportation. It is known for its good service and amenities suitable for both business and family stays. The hotel is centrally located.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Guest Reviews
Novotel Paris La Defense Esplanade is lauded for its exceptionally convenient location, appealing to both business travelers and tourists. The hotel is ideally situated in the heart of the modern financial district of La Défense, offering tranquility amidst beautiful high-rise office buildings. Guests appreciate the proximity to public transportation with a metro station just a short walk away, allowing easy access to central Paris. The nearby Metro Line 1 is particularly noted for its efficiency, connecting visitors swiftly to major attractions such as the Arc de Triomphe, Champs-Élysées and the Louvre.
Moreover, the hotel's proximity to the La Défense Arena and various convention centers makes it an excellent choice for event-goers. Numerous reviews highlight the ease of traveling to and from concerts and business centers. In addition to the strategic metro access, the hotel is close to several shopping centers, including the Westfield Mall, enhancing the convenience for guests who enjoy retail therapy.
Though a bit removed from the city center, the hotel's quiet location offers a peaceful retreat with stunning views of the River Seine and the Eiffel Tower. This blend of accessibility and serene environment creates a well-rounded and positive experience for guests looking to explore Paris or conduct business in the bustling La Défense district. Overall, the combination of easy metro access, nearby amenities and a tranquil setting makes Novotel Paris La Defense Esplanade a highly recommended choice for both leisure and business stays.
Guests at Novotel Paris La Defense Esplanade seem to have mixed feelings about the breakfast experience at the hotel. Many reviews highlight positive aspects, noting the breakfast as varied and plentiful with a good selection of both sweet and savory options. Words like delicious, excellent and hearty frequently describe the morning meals with French cheeses and fresh croissants often receiving praise. The buffet style allows for a decent mix of choices, making it a strong point, especially for families with young children who enjoy free meals.
However, there are notable critiques too. Guests have mentioned the breakfast room being congested and loud with some facing long lines and slow replenishment of food items. A common downside noted by multiple reviewers is the limited selection and lack of variety, which made some guests describe the breakfast as basic or even disappointing. Additionally, the service sometimes fell short with insufficient staff during busy times and instances of foods running out quickly or not being restocked promptly.
The pricing of the breakfast also sparked some discontent with several guests finding it expensive relative to the quality and variety offered. There were logistical issues as well, such as incorrect timing information provided and a crowded atmosphere that sometimes required a wait for seating. Despite these issues, when the room isn't too chaotic, the breakfast generally serves as a good start to the day for most visitors.
The dinner experience at Novotel Paris La Defense Esplanade has garnered mixed reviews with noticeable areas of improvement highlighted by guests. The restaurant, though convenient for those arriving late or participating in events like marathons, has faced criticism for its limited and fixed meal choices for both adults and children. Guests mentioned long waits with some experiencing delays of up to two hours and often received cold or lukewarm dishes. Communication issues and under-staffing have further hampered the dining experience, leading to incorrect orders and missing utensils.
Although the fixed €25 voucher system for half board left some guests feeling restricted, the atmosphere of the restaurant was described as nice by some visitors. However, many pointed out the poor service quality, including insolent and aggressive behavior from staff, which has detracted from the overall experience. The dining room's small size often resulted in crowded conditions and long waits for self-service meals. Ultimately, while the location of the hotel is advantageous, the dinner service requires significant enhancements to meet guests' expectations.
Novotel Paris La Defense Esplanade offers both positive and negative experiences when it comes to rooms. Guests appreciate the spaciousness and comfort of some rooms, which feature beautiful views of Paris landmarks such as the Eiffel Tower and Sacré-Cœur. These rooms are often described as well soundproofed and clean with comfortable beds and modern bathrooms. Family-sized rooms are noted for their convenience, although they may feel cramped when accommodating a larger group.
However, there are recurrent issues that guests have highlighted. Many rooms are described as outdated with old furnishings and a lack of amenities like refrigerators. Air conditioning and heating systems are often reported as barely functional, making some rooms uncomfortably hot or cold. Cleanliness is inconsistent with occasional reports of dirty carpets, clogged bathtubs and remnants from previous guests. The layout can also be quirky with separate toilet areas and non-opening windows that contribute to a claustrophobic feel.
The room services have mixed reviews with issues like unmade sofa beds and broken beds being addressed by staff, albeit sometimes inefficiently. Despite these drawbacks, the overall service receives praise for its helpfulness and friendliness, especially from reception. In summary, while some guests enjoy a comfortable stay with great views, others find the facilities lacking and the rooms in need of significant updates.
When staying at Novotel Paris La Defense Esplanade, guests have a range of experiences regarding the comfort of the beds. Many reviews highlight the comfort and spaciousness of the beds, noting terms like nice beds, comfortable bedding and good sleeping experience. Words such as very comfortable and good bedding are repeatedly mentioned, indicating that many guests found the beds to their satisfaction.
However, there are mixed reviews when it comes to the firmness of the mattresses. Some travelers found the beds to be very firm, describing them as extremely hard and very uncomfortable. A few reviews pointed out issues like a bed not being sturdy, wobbly or even broken on one side, suggesting that the quality and maintenance of the beds could vary.
Despite these negative comments, the general consensus remains that the beds contribute positively to the overall comfort. The daily bed-making service is another noted advantage, though some guests mentioned slight concerns about the cleanliness of the bed linens.
In summary, while the majority of reviews lean favorably towards the beds being comfortable and conducive to a good night's sleep, there are instances where firmness and maintenance issues arose. The variation in guest experiences suggests the importance of individual preference and perhaps luck in room allocation when it comes to bed comfort at Novotel Paris La Defense Esplanade.
The cleanliness of Novotel Paris La Defense Esplanade has received mixed reviews from recent guests. On the positive side, many found the hotel and rooms to be clean and well-maintained with daily cleaning schedules contributing to a generally tidy environment. Some guests highlighted the clean and accommodating nature of both the rooms and the hotel property itself, noting that the rooms were very clean, comfortable and equipped with pleasing amenities. Others praised the impeccable cleanliness, indicating a satisfactory level of hygiene during their stay.
However, there were also several negative remarks regarding the cleanliness with some guests finding the overall hygiene lacking. Complaints included run-down and outdated rooms, stains on the carpet and dirty windows. There were specific mentions of dust under the beds, hair found under furniture and cleaning being done in a hurried manner. Other issues included a foul smell in the reception and lifts and cleaning supplies left in the hallway. Certain guests felt that the sheets were not properly cleaned and that the general upkeep was insufficient.
Overall, while many guests appreciated the clean and comfortable accommodations, others felt that there were significant lapses in cleanliness and hygiene that need to be addressed.
Novotel Paris La Defense Esplanade's staff generally receive high praise for their friendliness, helpfulness and welcoming demeanor. Many reviews highlight the exemplary service at the reception, noting that the staff are efficient, attentive and kind. There were mentions of specific staff members being particularly accommodating and ensuring that guests' needs were met, even going the extra mile to arrange transportation and provide support despite language barriers.
Guests appreciated the professionalism and pleasant interactions with most of the staff, which included smiling, attentive behavior and competent service. The 24-hour reception service was frequently pointed out as being top-notch with managers being both friendly and efficient.
However, there were a few criticisms as well. Some guests found the restaurant staff's English communication skills lacking and a few noted that some staff members were somewhat unkind or indifferent. A handful of reviewers mentioned an inconsistency in service quality with some staff appearing overwhelmed or insufficiently professional. Additionally, slow breakfast service and the need for more staff were occasionally pointed out.
Despite these isolated issues, the general consensus is that the staff at Novotel Paris La Defense Esplanade contribute positively to the overall guest experience with their friendliness, efficiency and willingness to help.
The Wi-Fi at Novotel Paris La Defense Esplanade receives mostly positive feedback from guests. The complimentary internet is accessible throughout the hotel and many note that the coverage is of good quality. Guests frequently mention that the internet worked well, contributing to a satisfactory stay. However, some reviews hint at occasional issues with Wi-Fi availability during certain times of the day. While the overall quality of the Wi-Fi is praised, there are a few comments suggesting that the value for money could be improved.
At Novotel Paris La Defense Esplanade, parking is both available and conveniently located under the hotel. Many guests appreciate the secure and spacious car parking facilities, which ensure the safety of their vehicles. The parking garage, while secure and generally easy to access, has been described by some as difficult to find and navigate. Despite the occasional challenge, the presence of dedicated parking staff provides a positive aspect, aiding in the deployment and management of parking efficiently.
The cost for parking varies with some reviews mentioning fees such as €22 or €30 per day. Some guests found the parking fees to be unclear, while others noted the availability of inexpensive or even free parking options.
Overall, while there are occasional concerns about the complexity of access, the hotel's parking amenities are generally well-regarded for their security and availability, contributing to the positive aspects of staying at this hotel.
Novotel Paris La Defense Esplanade stands out as a family-friendly destination with special touches that particularly cater to children. Young guests are greeted warmly with personalized gifts such as colorful mini teddies and crayons, making them feel especially welcome. The hotel's policies are notably accommodating for families and it comes highly recommended for those visiting with kids.
The rooms, described as clean though sometimes crowded, provide options like additional beds for children, although some found these to be less comfortable. Certain shortcomings include outdated room decor, occasional non-functioning appliances and a lack of heating or refrigerators, which can be a downside for families needing such amenities.
Despite these minor inconveniences, the friendly staff and the overall cleanliness of the facilities earn high marks. While some felt the space a bit tight for a family of four, the hotel still manages to leave a positive impression on families with particular praise for how much it delights young children. Families can expect a good overall stay with a few elements that add to a delightful experience for kids.
Novotel Paris La Defense Esplanade has received mixed feedback regarding its four-star rating. Several guests have expressed that the hotel falls short of the four-star standard typically expected with some suggesting it is deserving of only two stars. Despite the criticism, the hotel maintains cleanliness consistent with what one might expect from a hotel of its alleged caliber. However, the overall sentiment leans towards disappointment, as many feel the hotel does not deliver the premium experience that the four-star rating implies.
Novotel Paris La Defense Esplanade is highly recommended for business travelers due to its strategic location near business centers and convention venues, making it convenient for those attending congresses or meetings. Guests have praised the hotel's proximity to workplaces and its positioning in the business district. The facilities, including the rooms and dining areas, are noted to be well-suited for business needs. Overall, the hotel is described as perfect for business trips and ideal for short stays focused on work-related activities.
Novotel Paris La Defense Esplanade boasts a prime location, situated just minutes away from a metro station, providing convenient access to Central Paris. Guests appreciated the ease of getting around the city without needing a car. The hotel's wheelchair accessibility was noted positively, ensuring that guests with disabilities could navigate common areas comfortably. However, accessible rooms were mentioned as needing some attention. Common areas of concern included the frequently overloaded elevator and long waiting times. Despite these drawbacks, the proximity to public transport emerged as a significant advantage for guests.
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Location
Moreover, the hotel's proximity to the La Défense Arena and various convention centers makes it an excellent choice for event-goers. Numerous reviews highlight the ease of traveling to and from concerts and business centers. In addition to the strategic metro access, the hotel is close to several shopping centers, including the Westfield Mall, enhancing the convenience for guests who enjoy retail therapy.
Though a bit removed from the city center, the hotel's quiet location offers a peaceful retreat with stunning views of the River Seine and the Eiffel Tower. This blend of accessibility and serene environment creates a well-rounded and positive experience for guests looking to explore Paris or conduct business in the bustling La Défense district. Overall, the combination of easy metro access, nearby amenities and a tranquil setting makes Novotel Paris La Defense Esplanade a highly recommended choice for both leisure and business stays.
Breakfast
However, there are notable critiques too. Guests have mentioned the breakfast room being congested and loud with some facing long lines and slow replenishment of food items. A common downside noted by multiple reviewers is the limited selection and lack of variety, which made some guests describe the breakfast as basic or even disappointing. Additionally, the service sometimes fell short with insufficient staff during busy times and instances of foods running out quickly or not being restocked promptly.
The pricing of the breakfast also sparked some discontent with several guests finding it expensive relative to the quality and variety offered. There were logistical issues as well, such as incorrect timing information provided and a crowded atmosphere that sometimes required a wait for seating. Despite these issues, when the room isn't too chaotic, the breakfast generally serves as a good start to the day for most visitors.
Dinner
Although the fixed €25 voucher system for half board left some guests feeling restricted, the atmosphere of the restaurant was described as nice by some visitors. However, many pointed out the poor service quality, including insolent and aggressive behavior from staff, which has detracted from the overall experience. The dining room's small size often resulted in crowded conditions and long waits for self-service meals. Ultimately, while the location of the hotel is advantageous, the dinner service requires significant enhancements to meet guests' expectations.
Rooms
However, there are recurrent issues that guests have highlighted. Many rooms are described as outdated with old furnishings and a lack of amenities like refrigerators. Air conditioning and heating systems are often reported as barely functional, making some rooms uncomfortably hot or cold. Cleanliness is inconsistent with occasional reports of dirty carpets, clogged bathtubs and remnants from previous guests. The layout can also be quirky with separate toilet areas and non-opening windows that contribute to a claustrophobic feel.
The room services have mixed reviews with issues like unmade sofa beds and broken beds being addressed by staff, albeit sometimes inefficiently. Despite these drawbacks, the overall service receives praise for its helpfulness and friendliness, especially from reception. In summary, while some guests enjoy a comfortable stay with great views, others find the facilities lacking and the rooms in need of significant updates.
Beds
However, there are mixed reviews when it comes to the firmness of the mattresses. Some travelers found the beds to be very firm, describing them as extremely hard and very uncomfortable. A few reviews pointed out issues like a bed not being sturdy, wobbly or even broken on one side, suggesting that the quality and maintenance of the beds could vary.
Despite these negative comments, the general consensus remains that the beds contribute positively to the overall comfort. The daily bed-making service is another noted advantage, though some guests mentioned slight concerns about the cleanliness of the bed linens.
In summary, while the majority of reviews lean favorably towards the beds being comfortable and conducive to a good night's sleep, there are instances where firmness and maintenance issues arose. The variation in guest experiences suggests the importance of individual preference and perhaps luck in room allocation when it comes to bed comfort at Novotel Paris La Defense Esplanade.
Cleanliness
However, there were also several negative remarks regarding the cleanliness with some guests finding the overall hygiene lacking. Complaints included run-down and outdated rooms, stains on the carpet and dirty windows. There were specific mentions of dust under the beds, hair found under furniture and cleaning being done in a hurried manner. Other issues included a foul smell in the reception and lifts and cleaning supplies left in the hallway. Certain guests felt that the sheets were not properly cleaned and that the general upkeep was insufficient.
Overall, while many guests appreciated the clean and comfortable accommodations, others felt that there were significant lapses in cleanliness and hygiene that need to be addressed.
Staff
Guests appreciated the professionalism and pleasant interactions with most of the staff, which included smiling, attentive behavior and competent service. The 24-hour reception service was frequently pointed out as being top-notch with managers being both friendly and efficient.
However, there were a few criticisms as well. Some guests found the restaurant staff's English communication skills lacking and a few noted that some staff members were somewhat unkind or indifferent. A handful of reviewers mentioned an inconsistency in service quality with some staff appearing overwhelmed or insufficiently professional. Additionally, slow breakfast service and the need for more staff were occasionally pointed out.
Despite these isolated issues, the general consensus is that the staff at Novotel Paris La Defense Esplanade contribute positively to the overall guest experience with their friendliness, efficiency and willingness to help.
Wi-Fi
Parking
The cost for parking varies with some reviews mentioning fees such as €22 or €30 per day. Some guests found the parking fees to be unclear, while others noted the availability of inexpensive or even free parking options.
Overall, while there are occasional concerns about the complexity of access, the hotel's parking amenities are generally well-regarded for their security and availability, contributing to the positive aspects of staying at this hotel.
Family
The rooms, described as clean though sometimes crowded, provide options like additional beds for children, although some found these to be less comfortable. Certain shortcomings include outdated room decor, occasional non-functioning appliances and a lack of heating or refrigerators, which can be a downside for families needing such amenities.
Despite these minor inconveniences, the friendly staff and the overall cleanliness of the facilities earn high marks. While some felt the space a bit tight for a family of four, the hotel still manages to leave a positive impression on families with particular praise for how much it delights young children. Families can expect a good overall stay with a few elements that add to a delightful experience for kids.
4 Star
Business
Accessible
No, Novotel Paris La Defense Esplanade doesn't have any pool.
No, a spa isn't available at Novotel Paris La Defense Esplanade.
Yes, Novotel Paris La Defense Esplanade welcomes dogs.
Yes, parking facilities are available at Novotel Paris La Defense Esplanade.
Yes, Novotel Paris La Defense Esplanade has a gym.
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