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Accessible Hotels with Swimming Pool in Cozumel
200+ HOTELS IN COZUMELRanking can be influenced by the commissions we receive.
$
+4
Info
Summary of reviews
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Categories
Accessible
Pool
Infinity Pool
Outdoor Pool
Family
$
+4
Info
Categories
Accessible
Pool
Heated Pool
Outdoor Pool
Health & Safety
$
+4
Info
Summary of reviews
Villablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Categories
Pool
Children's Pool
Outdoor Pool
Accessible
Tennis
$
+4
Info
Categories
Pool
Outdoor Pool
Accessible
Beach
$
+12
Info
Categories
Pool
Outdoor Pool
Accessible
All-Inclusive Packages
$
+8
Info
Summary of reviews
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
+4
Info
Summary of reviews
Aloft Playa del Carmen receives high praise from guests for its exceptional location and several standout features, making it a popular choice in this vibrant coastal city. Situated in the heart of Playa del Carmen, the hotel offers guests immediate access to the bustling 5th Avenue, known for its diverse restaurants, bars, and shops, while maintaining a peaceful ambiance. The short distance to beautiful beaches and local attractions adds to the hotel's appeal, providing an ideal base for exploring the area.
Guests consistently commend the hotel for its modern, clean, and stylish rooms, which are spacious and equipped with all necessary amenities for comfort and convenience. The delightful design, comfortable beds, and high standards of cleanliness contribute to a restful and enjoyable stay. Although there are occasional minor issues, such as thin walls and service delays, these do not overshadow the overall experience.
The staff at Aloft Playa del Carmen are frequently noted for their friendliness and professionalism, creating a warm and welcoming atmosphere. Individual staff members receive recognition for their exceptional service, enhancing the overall guest experience. The hotel's rooftop pools are a major highlight, offering breathtaking views and a serene setting for relaxation, while the modern gym is well-equipped for those looking to maintain their fitness routine.
Despite mixed feedback on breakfast, many guests appreciate the variety and quality of the food, although there is room for improvement in diversity and service efficiency. Wi-Fi and parking facilities receive positive reviews for their reliability and convenience, crucial elements for a comfortable stay.
The hotel's proximity to the beach, coupled with its family-friendly atmosphere, makes it an attractive option for both families and couples. While some suggest that it may not fully meet five-star service levels, the overall experience is overwhelmingly positive, thanks to its cleanliness, modern amenities, and superb location. Aloft Playa del Carmen stands out as a top choice for travelers seeking comfort, style, and accessibility in a prime coastal location.
Guests consistently commend the hotel for its modern, clean, and stylish rooms, which are spacious and equipped with all necessary amenities for comfort and convenience. The delightful design, comfortable beds, and high standards of cleanliness contribute to a restful and enjoyable stay. Although there are occasional minor issues, such as thin walls and service delays, these do not overshadow the overall experience.
The staff at Aloft Playa del Carmen are frequently noted for their friendliness and professionalism, creating a warm and welcoming atmosphere. Individual staff members receive recognition for their exceptional service, enhancing the overall guest experience. The hotel's rooftop pools are a major highlight, offering breathtaking views and a serene setting for relaxation, while the modern gym is well-equipped for those looking to maintain their fitness routine.
Despite mixed feedback on breakfast, many guests appreciate the variety and quality of the food, although there is room for improvement in diversity and service efficiency. Wi-Fi and parking facilities receive positive reviews for their reliability and convenience, crucial elements for a comfortable stay.
The hotel's proximity to the beach, coupled with its family-friendly atmosphere, makes it an attractive option for both families and couples. While some suggest that it may not fully meet five-star service levels, the overall experience is overwhelmingly positive, thanks to its cleanliness, modern amenities, and superb location. Aloft Playa del Carmen stands out as a top choice for travelers seeking comfort, style, and accessibility in a prime coastal location.
Categories
Pool
Outdoor Pool
Accessible
Luxury
$
+2
Info
Summary of reviews
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
Categories
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Accessible
Luxury
$
+8
Info
Summary of reviews
The Ocean Riviera Paradise All Inclusive offers a memorable and mostly positive experience for guests, balancing excellent amenities, service and a picturesque location. The resort is conveniently situated near Playa del Carmen, providing easy access to attractions while maintaining a serene and secluded environment by the sea.
The expansive and beautifully maintained grounds with friendly wildlife such as monkeys, add to the charm. The multiple pools are particularly praised, offering various atmospheres for relaxation and guests appreciate the well-maintained beach despite some issues with erosion and rockiness.
The dining experience is varied with the breakfast buffet standing out for its diverse and delicious offerings across multiple cuisines. Custom omelets and stations like crepes and ice cream are especially popular. Dinner receives mixed reviews, though the Italian restaurant and steakhouse are frequently highlighted for their exceptional dishes. Service by the waitstaff, particularly at specialty restaurants, garners commendations for attentiveness and friendliness, although there are occasional mentions of operational inconsistencies.
Guests are generally pleased with the spacious, clean and elegantly designed rooms. The daily cleaning service ensures a comfortable stay and amenities such as outdoor jacuzzis and balconies enhance the experience. However, some issues with maintenance and room functionality were reported.
Cleanliness is a strong point with many guests noting spotless facilities and well-kept communal areas, though occasional lapses in housekeeping were mentioned. The staff's friendliness and attentiveness contribute significantly to positive guest experiences with several employees receiving special mentions for their outstanding service.
Family-friendly amenities are another highlight with numerous facilities designed for children and families, such as a highly praised kids' club. While the resort is perfect for younger children, activities for teenagers could be expanded.
The quality of the beds is inconsistent with some guests finding them very comfortable while others experience discomfort. The all-inclusive aspect is well-regarded by many with a variety of food and drinks available, though some guests felt the quality and variety could be improved and had complaints about the value for money.
In summary, Ocean Riviera Paradise All Inclusive provides a mostly satisfying and enjoyable stay with its beautiful location, excellent service, spacious and clean accommodations and family-friendly facilities, making it a strong choice for a relaxing getaway with convenient access to local attractions.
The expansive and beautifully maintained grounds with friendly wildlife such as monkeys, add to the charm. The multiple pools are particularly praised, offering various atmospheres for relaxation and guests appreciate the well-maintained beach despite some issues with erosion and rockiness.
The dining experience is varied with the breakfast buffet standing out for its diverse and delicious offerings across multiple cuisines. Custom omelets and stations like crepes and ice cream are especially popular. Dinner receives mixed reviews, though the Italian restaurant and steakhouse are frequently highlighted for their exceptional dishes. Service by the waitstaff, particularly at specialty restaurants, garners commendations for attentiveness and friendliness, although there are occasional mentions of operational inconsistencies.
Guests are generally pleased with the spacious, clean and elegantly designed rooms. The daily cleaning service ensures a comfortable stay and amenities such as outdoor jacuzzis and balconies enhance the experience. However, some issues with maintenance and room functionality were reported.
Cleanliness is a strong point with many guests noting spotless facilities and well-kept communal areas, though occasional lapses in housekeeping were mentioned. The staff's friendliness and attentiveness contribute significantly to positive guest experiences with several employees receiving special mentions for their outstanding service.
Family-friendly amenities are another highlight with numerous facilities designed for children and families, such as a highly praised kids' club. While the resort is perfect for younger children, activities for teenagers could be expanded.
The quality of the beds is inconsistent with some guests finding them very comfortable while others experience discomfort. The all-inclusive aspect is well-regarded by many with a variety of food and drinks available, though some guests felt the quality and variety could be improved and had complaints about the value for money.
In summary, Ocean Riviera Paradise All Inclusive provides a mostly satisfying and enjoyable stay with its beautiful location, excellent service, spacious and clean accommodations and family-friendly facilities, making it a strong choice for a relaxing getaway with convenient access to local attractions.
Categories
Pool
Children's Pool
Outdoor Pool
Accessible
Golf
$
+7
Info
Categories
Pool
Children's Pool
Outdoor Pool
Accessible
Luxury
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
Resort in Playa del Carmen
9.3
ExcellentFrom $230
$
+3
Info
Summary of reviews
The Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is a highly recommended hotel with exceptional facilities and services that meet 5-star standards. The hotel's location is perfect for exploring nearby tourist sites, restaurants and nightlife. Guests appreciate the stunning location right on the beach with turquoise waters and a beautiful view. The breakfast is delicious and great and the dining options are varied with some standout dishes. The spacious and comfortable rooms are a highlight with breathtaking ocean views. The hotel is modern and clean with excellent room cleaning and service hygiene. The staff is super nice, kind, friendly and courteous, always doing what they can to accommodate guests. The Cenote Spa provides a truly unforgettable experience and the gym is spacious, well-equipped and open 24 hours. The pool area is magnificent, fantastic and beautiful with attentive and helpful personnel on hand to ensure guests have everything they need. The hotel is unique with mega comfortable and well-equipped rooms, providing an exquisitely comfortable experience. Overall, the Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an unprecedented and awesome resort, worth the price and perfect for family vacations.
Categories
Pool
Infinity Pool
Panoramic View Pool
Pool Lap Lanes
Outdoor Pool
Accessible
Luxury
$
+9
Info
Summary of reviews
Viva Maya by Wyndham, A Trademark All Inclusive Resort, enjoys a reputation for providing a largely satisfying and enriching experience for travelers. Nestled in the exclusive Playacar area, the resort's prime location garners high praise. Guests frequently commend its direct beach access, secure surroundings and close proximity to downtown Playa del Carmen, making it a convenient base for both relaxation and exploration of nearby attractions and shopping spots. The beauty and maintenance of the resort grounds contribute significantly to its charm.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
Categories
Pool
Pool Swim Up Bar
Outdoor Pool
Accessible
Golf
$
+8
Info
Summary of reviews
Kimpton Aluna Resort Tulum by IHG, is a great choice for those seeking a peaceful retreat away from the crowded areas of Tulum. The hotel's location is ideal for easy access to both Tulum centre and the beach with bicycles available for rent. The breakfast at the hotel is highly praised with guests enjoying the well-made and tasty menu plates. The rooms are spacious, clean and well-appointed with friendly and helpful staff. The hotel's 5-star facilities and staff receive high ratings from guests. The two tranquil pool areas are also great for chilling with swim-up bars and shaded areas for drinks and food. The only downside mentioned by some guests was the high cost of drinks and breakfast. Overall, Kimpton Aluna Resort Tulum provides an outstanding experience for guests and is highly recommended.
Categories
Pool
Outdoor Pool
Accessible
Luxury
$
+7
Info
Categories
Pool
Infinity Pool
Lazy River
Outdoor Pool
Accessible
Luxury
$
+14
Info
Summary of reviews
Alila Mayakoba is a luxurious and beautiful resort located in a breathtaking natural setting with a combination of wild jungle and beach resort. The property offers a pristine clean beach with excellent facilities and a 5-minute bike ride through mangroves is a nice experience. Guests love the jungle feel of the natural setting and transportation is easily available through bicycles spread throughout the resort. The breakfast is highly praised by guests with plenty of delicious and diverse options to choose from. The hotel offers a variety of great restaurant choices with incredible food and a great selection of different cuisines. The spacious rooms with big balconies provide views of the lagoon with crocodiles and turtles swimming in the river, while the modern amenities, big showers and beautiful interior design make the experience even more incredible. The hotel is exceptionally well kept with guests consistently praising its cleanliness and well-maintained facilities. The staff at Andaz Mayakoba by Hyatt receive overwhelming praise from guests for their exceptional service. The pool area is great and welcoming with plenty to do and the beach is nice and pristine clean. The hotel is perfect for families with young children with lots of activities to keep them entertained. Alila Mayakoba is a luxurious and classy stay that is sure to impress, offering an unforgettable experience despite being quite pricey.
Categories
Pool
Outdoor Pool
Accessible
Yoga
$
+19
Info
Categories
Pool
Outdoor Pool
Accessible
Beachfront
$
+1
Info
Summary of reviews
Playa Azul Cozumel is highly regarded for its tranquil beachfront setting on the serene north end of the island, providing guests with a peaceful escape yet convenient access to downtown Cozumel and the airport. The idyllic location offers direct access to a swimmable beach with crystal-clear waters perfect for snorkeling, making it a popular choice for water sports enthusiasts and those seeking relaxation amidst stunning ocean views and breathtaking sunsets.
Guests consistently praise the satisfying breakfast experience, highlighting the diverse and freshly prepared buffet options that cater to various tastes. The delightful dining options extend to dinner, with quality seafood and diverse menu selections available, both at the hotel restaurant and at nearby eateries, ensuring guests leave satisfied regardless of their dining choice.
The spacious and clean rooms are consistently noted for their comfort, with stunning ocean views enhancing the guest experience. While some find the decor quaintly colonial and slightly outdated, the overall charm of the hotel remains intact, thanks to its immaculate maintenance and efficient air conditioning.
The hotel's commitment to cleanliness is a defining feature, with guests frequently commending the spotless accommodations and the diligent cleaning staff. Complimentary WiFi has recently improved, offering generally reliable connectivity, complementing the serene environment of the property.
The exceptional staff is continuously praised for their friendliness and professionalism, creating a warm, welcoming atmosphere and making guests feel part of the Playa Azul family through personalized service and attentive care. A standout feature, the on-site spa offers reasonably priced and highly recommended treatments, adding to the hotel's relaxing appeal.
The pool area is appreciated for its warm water and cleanliness, providing a perfect backdrop for a laid-back vacation with ample lounge chairs available. Meanwhile, the beach is celebrated both for its beauty and excellent snorkeling opportunities, complete with comfortable loungers and efficient service, including delicious options at the beachside restaurant.
Playa Azul Cozumel is especially attractive for families, offering a charming, family-friendly atmosphere where children under 12 stay free. The relaxed vibe and welcoming staff make it an ideal setting for creating lasting family memories in a supportive environment.
Overall, Playa Azul Cozumel stands as an excellent choice for travelers seeking a picturesque and peaceful getaway, fulfilling expectations for relaxation, comfort, and leisure in a beautiful beachfront setting.
Guests consistently praise the satisfying breakfast experience, highlighting the diverse and freshly prepared buffet options that cater to various tastes. The delightful dining options extend to dinner, with quality seafood and diverse menu selections available, both at the hotel restaurant and at nearby eateries, ensuring guests leave satisfied regardless of their dining choice.
The spacious and clean rooms are consistently noted for their comfort, with stunning ocean views enhancing the guest experience. While some find the decor quaintly colonial and slightly outdated, the overall charm of the hotel remains intact, thanks to its immaculate maintenance and efficient air conditioning.
The hotel's commitment to cleanliness is a defining feature, with guests frequently commending the spotless accommodations and the diligent cleaning staff. Complimentary WiFi has recently improved, offering generally reliable connectivity, complementing the serene environment of the property.
The exceptional staff is continuously praised for their friendliness and professionalism, creating a warm, welcoming atmosphere and making guests feel part of the Playa Azul family through personalized service and attentive care. A standout feature, the on-site spa offers reasonably priced and highly recommended treatments, adding to the hotel's relaxing appeal.
The pool area is appreciated for its warm water and cleanliness, providing a perfect backdrop for a laid-back vacation with ample lounge chairs available. Meanwhile, the beach is celebrated both for its beauty and excellent snorkeling opportunities, complete with comfortable loungers and efficient service, including delicious options at the beachside restaurant.
Playa Azul Cozumel is especially attractive for families, offering a charming, family-friendly atmosphere where children under 12 stay free. The relaxed vibe and welcoming staff make it an ideal setting for creating lasting family memories in a supportive environment.
Overall, Playa Azul Cozumel stands as an excellent choice for travelers seeking a picturesque and peaceful getaway, fulfilling expectations for relaxation, comfort, and leisure in a beautiful beachfront setting.
Categories
Pool
Heated Pool
Outdoor Pool
Accessible
Boutique-Style
$
+1
Info
Summary of reviews
Hotel Villas Colibrí Suites & Bungalows is well-regarded for its tranquil and picturesque location, providing a peaceful retreat from the hustle and bustle of central Cozumel. Convenient access to the eastern beaches and proximity to restaurants—despite a short walk required—add to its appeal. The slight detachment from main tourist attractions and occasional road noise are noted, but these are offset by ample parking and easy access to rental services.
The accommodations receive widespread acclaim for their spaciousness and cleanliness with many guests highlighting the beautiful decor and atmosphere, especially in rooms with balconies and pool views. The grounds and interior courtyard are well-maintained, enhancing the charm of the stay. Though there are minor issues with room age, dust and humidity, the overall positive sentiment emphasizes a cozy, comfortable environment.
Guests frequently commend the hotel for its pristine cleanliness, both in rooms and common areas, including the consistently clean pool. Some concerns about mold, dampness and inconsistent cleaning services arise, but generally, the hotel is viewed as a well-kept retreat focused on guest comfort.
The staff at Hotel Villas Colibrí are a standout feature, earning high praise for their friendliness, attentiveness and willingness to go above and beyond. Their helpfulness during emergencies and routine interactions significantly enhance the guest experience, making everyone feel welcomed and at home.
Reviews of the breakfasts offered indicate room for improvement, as the limited offerings—mainly bread, jam and coffee vouchers—do not meet typical expectations, despite the quality fare at the nearby restaurant.
The pool area is praised for its cleanliness and aesthetic appeal, providing a quiet, romantic setting for relaxation. Although some guests found it small and occasionally cold, the overall atmosphere, complemented by surrounding green areas and helpful staff, contributes to an enjoyable stay.
Wi-Fi experiences vary across the property with some guests reporting reliable and stable connections while others encounter slow and weak signals, reflecting inconsistent performance.
Beds are generally comfortable with many guests noting large, inviting beds and fresh sheets. However, some inconsistency in bed quality exists with occasional complaints about hardness or older mattresses.
In summary, Hotel Villas Colibrí Suites & Bungalows offers a serene and charming escape with spacious, clean accommodations, exemplary staff service and a pleasant pool environment. While breakfast and Wi-Fi could see improvements, the overall experience remains positive, ensuring a restful and enjoyable stay.
The accommodations receive widespread acclaim for their spaciousness and cleanliness with many guests highlighting the beautiful decor and atmosphere, especially in rooms with balconies and pool views. The grounds and interior courtyard are well-maintained, enhancing the charm of the stay. Though there are minor issues with room age, dust and humidity, the overall positive sentiment emphasizes a cozy, comfortable environment.
Guests frequently commend the hotel for its pristine cleanliness, both in rooms and common areas, including the consistently clean pool. Some concerns about mold, dampness and inconsistent cleaning services arise, but generally, the hotel is viewed as a well-kept retreat focused on guest comfort.
The staff at Hotel Villas Colibrí are a standout feature, earning high praise for their friendliness, attentiveness and willingness to go above and beyond. Their helpfulness during emergencies and routine interactions significantly enhance the guest experience, making everyone feel welcomed and at home.
Reviews of the breakfasts offered indicate room for improvement, as the limited offerings—mainly bread, jam and coffee vouchers—do not meet typical expectations, despite the quality fare at the nearby restaurant.
The pool area is praised for its cleanliness and aesthetic appeal, providing a quiet, romantic setting for relaxation. Although some guests found it small and occasionally cold, the overall atmosphere, complemented by surrounding green areas and helpful staff, contributes to an enjoyable stay.
Wi-Fi experiences vary across the property with some guests reporting reliable and stable connections while others encounter slow and weak signals, reflecting inconsistent performance.
Beds are generally comfortable with many guests noting large, inviting beds and fresh sheets. However, some inconsistency in bed quality exists with occasional complaints about hardness or older mattresses.
In summary, Hotel Villas Colibrí Suites & Bungalows offers a serene and charming escape with spacious, clean accommodations, exemplary staff service and a pleasant pool environment. While breakfast and Wi-Fi could see improvements, the overall experience remains positive, ensuring a restful and enjoyable stay.
Categories
Pool
Outdoor Pool
Accessible
Romantic
$
+2
Info
Categories
Pool
Outdoor Pool
Accessible
Beachfront
$
+4
Info
Summary of reviews
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
Categories
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Accessible
Luxury
Categories
2
Map