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Summary of reviewsHotel Villas Colibrí Suites & Bungalows is well-regarded for its tranquil and picturesque location, providing a peaceful retreat from the hustle and bustle of central Cozumel. Convenient access to the eastern beaches and proximity to restaurants—despite a short walk required—add to its appeal. The slight detachment from main tourist attractions and occasional road noise are noted, but these are offset by ample parking and easy access to rental services.
The accommodations receive widespread acclaim for their spaciousness and cleanliness with many guests highlighting the beautiful decor and atmosphere, especially in rooms with balconies and pool views. The grounds and interior courtyard are well-maintained, enhancing the charm of the stay. Though there are minor issues with room age, dust and humidity, the overall positive sentiment emphasizes a cozy, comfortable environment.
Guests frequently commend the hotel for its pristine cleanliness, both in rooms and common areas, including the consistently clean pool. Some concerns about mold, dampness and inconsistent cleaning services arise, but generally, the hotel is viewed as a well-kept retreat focused on guest comfort.
The staff at Hotel Villas Colibrí are a standout feature, earning high praise for their friendliness, attentiveness and willingness to go above and beyond. Their helpfulness during emergencies and routine interactions significantly enhance the guest experience, making everyone feel welcomed and at home.
Reviews of the breakfasts offered indicate room for improvement, as the limited offerings—mainly bread, jam and coffee vouchers—do not meet typical expectations, despite the quality fare at the nearby restaurant.
The pool area is praised for its cleanliness and aesthetic appeal, providing a quiet, romantic setting for relaxation. Although some guests found it small and occasionally cold, the overall atmosphere, complemented by surrounding green areas and helpful staff, contributes to an enjoyable stay.
Wi-Fi experiences vary across the property with some guests reporting reliable and stable connections while others encounter slow and weak signals, reflecting inconsistent performance.
Beds are generally comfortable with many guests noting large, inviting beds and fresh sheets. However, some inconsistency in bed quality exists with occasional complaints about hardness or older mattresses.
In summary, Hotel Villas Colibrí Suites & Bungalows offers a serene and charming escape with spacious, clean accommodations, exemplary staff service and a pleasant pool environment. While breakfast and Wi-Fi could see improvements, the overall experience remains positive, ensuring a restful and enjoyable stay. Show more
Read review summaries for all categories
Categories
Romantic Hotel
These suites and bungalows offer a cozy and intimate setting, perfect for couples seeking a romantic escape. The personalized service and charming atmosphere ensure a memorable experience.
Hotel with Swimming Pool
This hotel provides comfortable suites and bungalows with a pool, offering a relaxing and enjoyable stay for guests.
Outdoor Pool
Accessible Hotel
This hotel is listed as a wheelchair accessible hotel.
Small Hotel
The suites and bungalows provide a private and comfortable stay with a touch of local charm. The personalized service and tranquil setting ensure a relaxing experience.
4-Star Hotel
Located in downtown Cozumel, Hotel Villas Colibrí offers comfortable suites and bungalows. Guests appreciate the convenient location, friendly service, and relaxing atmosphere. It is suitable for families and couples.
Hotel with Outdoor Pool
This hotel offers an outdoor pool and suite-style accommodations, providing a comfortable and convenient stay. The bungalows offer a unique and relaxing experience.
Hotel for Honeymoon
Room Types
Superior VillaBoasting a private entrance, this air-conditioned villa features 1 living room, 4 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with garden views, this villa also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 4 beds.
Three-bedroom Villa in Cozumel downtown - Villas Colibri 3Featuring a private entrance, this air-conditioned villa comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this villa also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 4 beds.
Four-bedroom Villa in Downtown Cozumel - Villas Colibri 5Featuring a private entrance, this air-conditioned villa is comprised of 1 living room, 4 separate bedrooms and 4 bathrooms with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this villa also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 5 beds and 2 futons.
Queen SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.
Deluxe Bungalow with Garden ViewFeaturing a private entrance, this air-conditioned bungalow is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The bungalow's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. Boasting a balcony with garden views, this bungalow also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.
Deluxe Bungalow with Garden ViewBoasting a private entrance, this air-conditioned bungalow includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The bungalow's kitchenette is available for cooking and storing food. Featuring a balcony with garden views, this bungalow also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.
Deluxe Queen SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which has a tea and coffee maker, is available for cooking and storing food. Boasting a terrace with garden views, this suite also offers air conditioning and a flat-screen TV with streaming services. The unit has 2 beds.
Standard Double Room with Two Double BedsThis air-conditioned twin room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Villas Colibrí Suites & Bungalows enjoys a generally positive reception regarding its location. It's described as situated in a beautiful and peaceful spot, providing an oasis amid the city's bustle. Located near a main road, it's convenient for accessing the eastern beaches of Cozumel and is a short walk from various restaurants and the center, approximately 15-25 minutes away. However, guests frequently mention that it feels a bit out of the way, being somewhat distant from the beach, central tourist attractions and the pier. The nearby busy roads can be noisy, though the location offers ample parking and the proximity to rental services for scooters or mopeds makes getting around easier. Overall, Hotel Villas Colibrí offers a tranquil retreat slightly removed from the hustle and bustle of central Cozumel.
Breakfast
Hotel Villas Colibrí Suites & Bungalows receives mixed feedback regarding its breakfast offerings. While breakfast is technically included, guests are often disappointed as it mainly consists of a voucher for bread, jam and coffee at a nearby restaurant. This arrangement is considered by many to be inadequate and not meeting typical expectations for a hotel breakfast. Some describe the breakfast as very basic and limited with several reviewers pointing out that it is not a true continental breakfast. Despite the shortcomings of the breakfast, the nearby restaurant where it is served is praised for its typical and excellent fare. However, the overall sentiment remains that the breakfast could greatly benefit from improvements to better align with guest expectations and enhance the overall experience.
Rooms
Hotel Villas Colibrí Suites & Bungalows receives overwhelmingly positive feedback concerning its accommodations. Guests appreciate the spaciousness, finding the rooms, apartments and villas large enough to comfortably house families and groups. The cleanliness and comfort of the rooms are frequently praised with many highlighting the beautiful decor and atmosphere, particularly those featuring balconies and overlooking the pool.
The various accommodations come well-equipped and many guests note that they have everything needed for a pleasant stay. The well-maintained facilities and gardens add to the charm, creating a delightful environment. While some reviews point out that the rooms can show signs of age and occasional issues with dust and humidity, the overall sentiment favors the ample space and comfort provided.
The structure's aesthetic appeal and the professional, friendly staff are notable highlights, contributing to the hotel's favorable reputation. Despite some minor drawbacks, such as old-fashioned decor in certain rooms, the vast majority of feedback emphasizes the extensive space, cleanliness and well-kept facilities. This ensures that guests enjoy a comfortable, cozy and pleasant stay.
Beds
Hotel Villas Colibrí Suites & Bungalows generally offer a comfortable sleeping experience according to guest reviews. Many guests appreciated the large rooms featuring very comfortable and sometimes even giant beds. Positive remarks highlighted the comfort of both the beds and pillows with fresh sheets adding to the pleasant experience. However, there are mentions of inconsistencies in bed quality with some guests finding the beds hard or the mattresses old and squeaky. The overall sentiment points towards mostly good beds, ensuring a restful stay for most guests.
Cleanliness
Hotel Villas Colibrí Suites & Bungalows is praised for its cleanliness with guests frequently highlighting the spotless conditions of the rooms, villas and common areas. The spacious and comfortable accommodations, combined with a consistently clean pool, make for a pleasant stay. Visitors also note the well-maintained property with a beautiful interior courtyard and feel safe and at home thanks to the attentive and friendly staff.
However, there are occasional concerns about cleanliness, particularly regarding mold and dampness in some rooms, as well as issues with dust and humidity. Some guests also report inconsistency with the cleaning services and amenities, noting instances where linens were dirty or the floors required mopping.
Despite these drawbacks, the overall sentiment reflects an environment that prioritizes cleanliness and comfort, making it a solid choice for travelers seeking a well-kept retreat.
Staff
At Hotel Villas Colibrí Suites & Bungalows, the standout aspect is undeniably the exceptional staff. Consistently praised for their friendliness, attentiveness and helpful nature, they go above and beyond to ensure guests feel welcomed and cared for. During emergencies, such as Hurricane Beryl, the owner and staff demonstrated extraordinary dedication by accommodating stranded guests and addressing their needs. From the warm and cheerful welcomes provided by Jessica and Margarita to the overall accommodating and super friendly team, guests find themselves in good hands. The staff not only assist with routine requests, like providing a blender, but also offer valuable travel advice, including tour recommendations and car rental tips. Their genuine kindness and commitment to hospitality indeed enhance the guest experience, making everyone feel at home in this already lovely establishment.
Wi-Fi
Hotel Villas Colibrí Suites & Bungalows offers varied experiences with its Wi-Fi. Some guests noted that the Wi-Fi worked very well and described it as very stable, while others found it to be slow, unreliable or weak. The affordability of good, reliable internet seemed inconsistent across the property, reflecting a mix of positive experiences alongside those signaling room for improvement.
Pool
Hotel Villas Colibrí Suites & Bungalows boasts a variety of positive reviews regarding its pool area. Guests frequently describe the pool as clean, pleasant and spectacular, appreciating its suitability for an evening dip or cooling off on a hot afternoon. The pool, although mentioned as being a bit small and sometimes cold, is consistently described as nice and even cute. The surrounding courtyard and green areas add to the pool’s charm, providing a beautiful, quiet and romantic setting. The hotel's location with a nearby store and restaurant offering delicious tacos, enhances the overall guest experience. The accommodation itself, along with the attentive service provided by Margarita, contributes to a well-rounded, enjoyable stay.
Yes, Hotel Villas Colibrí Suites & Bungalows has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Villas Colibrí Suites & Bungalows.
No, Hotel Villas Colibrí Suites & Bungalows doesn't allow dogs.
No, parking facilities aren't available at Hotel Villas Colibrí Suites & Bungalows.
No, Hotel Villas Colibrí Suites & Bungalows doesn't have a gym.