The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
Hotel B Cozumel is highly praised for its exceptional seaside location, providing guests with breathtaking ocean views and an idyllic setting for a tranquil retreat. Nestled on the northern part of Cozumel, it offers both serenity and accessibility, making it a perfect spot for couples seeking romance and families desiring an intimate holiday experience. The hotel's design includes beautiful infinity pools that overlook the ocean, and its direct sea access offers fantastic snorkeling and diving opportunities.
The breakfast experience at the hotel receives mixed reviews, though generally positive. Guests enjoy the taste and quality of the complimentary breakfast, highlighting the fresh fruit and delicious coffee, alongside the attentive service from the staff. However, some suggest that a bit more variety and speed could enhance the breakfast offering to match the hotel's vibrant atmosphere. The restaurant dining experience is well-received, with guests appreciating the delicious and diverse menu, the scenic setting, and the reasonable pricing for the quality offered.
Accommodations at Hotel B Cozumel offer stunning Caribbean Sea views, with many rooms praised for their spaciousness, comfort, and modern design. The hotel maintains high cleanliness standards, with well-maintained grounds and facilities, although some older sections might benefit from updates. Guests appreciate the friendly and attentive staff throughout the hotel, enhancing the overall experience with their exceptional service.
The hotel's Wi-Fi service is reliable in common areas but may be spotty in individual rooms, with options available for stronger connectivity. The spa is a notable highlight, offering professional services and a peaceful atmosphere, along with yoga classes every morning. The pool area stands out as a signature feature, with meticulously maintained infinity pools that blend seamlessly with the ocean, providing a relaxed and stunning environment for leisure and adventure.
Overall, Hotel B Cozumel is recommended for its beautiful location, excellent service, and inviting amenities, making it an ideal destination for those seeking a relaxing and picturesque stay in Cozumel. The combination of serene settings, engaging activities, and warm hospitality makes it a standout choice for travelers.
Nestled in a stunning and tranquil setting on Cozumel island, the Grand Park Royal Cozumel - All Inclusive receives high praise for its prime location. Guests appreciate its proximity to both sandy beaches and downtown attractions, offering a serene retreat that balances relaxation and exploration. The picturesque sea views, despite occasional obstructions from cruise ships, enhance the allure of the resort, making it a favored spot for many. The variety of activities and the enticing all-inclusive package, which includes delicious meals, further elevate the experience.
The breakfast options receive a mix of feedback. The omelette bar and the skill of staff members, like Maria, stand out positively, alongside commendable à la carte dining. However, the breakfast buffet is seen as needing more variety with recurring issues such as long wait times, limited seating, and food shortages. Dinner experiences similarly differ, with particular acclaim directed at the Mexican and Italian restaurants, but some guests encounter long service waits and note a need for improved food quality and variety.
Rooms are appreciated for their spaciousness, cleanliness, and ocean views, with comfortable beds frequently mentioned. However, maintenance issues and noise disturbances are recurring concerns. While some aspects like furniture style and room readiness detract from a fully satisfying experience, the courteous housekeeping staff alleviates some of these shortcomings.
Cleanliness across the property is largely praised, with comments highlighting the immaculate state of the rooms and grounds, complemented by attentive staff, despite some sporadic issues in bathrooms and older areas. Staff, overall, are celebrated for their friendliness and attentiveness, making them one of the resort's standout aspects, significantly enriching the guest experience.
The WiFi service is generally stable, providing sufficient connectivity for guests who enjoy staying connected during their beach getaway, with few disruptions noted. The pools, notably with their breathtaking ocean views and expertly attended infinity pool, add to the resort’s charm, although some find the water chilly and sunbed availability challenging during peak times.
The beach, although small and at times crowded, offers a delightful spot for snorkeling and swimming, showcasing a tranquil cove with diverse marine life, providing an idyllic setting for families. The family-friendly environment, including the engaging Kids Club, makes the resort particularly appealing to families, offering an enriching experience for children and shared enjoyment for all ages.
While positioning itself as a 5-star resort, some guests feel the aging infrastructure falls short of 5-star expectations, despite its beautiful setting and excellent culinary experiences. Overall, the Grand Park Royal Cozumel is a noteworthy all-inclusive choice, attracting travelers with its stunning location and commendable offerings, making it a valuable option for those seeking an affordable yet delightful Cozumel getaway.
La Divina by Aldea Thai is a highly praised hotel offering a delightful blend of location, comfort, and luxury. Nestled conveniently just steps away from Mamitas Beach, guests are enamored with its proximity to the beautiful shores and the vibrant 5th Avenue, where numerous bars, restaurants, and attractions are easily accessible by foot. Despite its central location, the hotel ensures a quiet and restful environment away from the lively nightlife.
The accommodations at La Divina are noteworthy for their spaciousness and thoughtful design. Guests appreciate the luxurious touch seen in the Asian-inspired decor and the comfort of the large, soft beds. Many rooms also boast terraces with private pools and offer partial sea views, augmenting the overall appeal. Although there are occasional mentions of a need for updated maintenance, especially in bathrooms, the rooms generally meet and exceed guest expectations.
Cleanliness is another area where the hotel shines, thanks to the diligent efforts of the cleaning staff. The pool area, in particular, is frequently mentioned as pristine and beautiful, with the rooftop pools receiving high praise for their serene atmosphere. Despite isolated issues with odors and maintenance in some facilities, the property remains predominantly clean and inviting.
The staff at La Divina further enhance the experience with their friendly, professional, and attentive service. Both the receptionists and the pool staff contribute to the warm atmosphere, earning the hotel comparisons to luxury establishments. Challenges, such as occasional delays or communication issues, are noted but are generally overshadowed by the overwhelmingly positive interactions with the hotel team.
Adding to the luxury, La Divina offers tranquil communal and private pools, with the rooftop terraces providing spectacular relaxation spots. Despite occasional mentions of maintenance needs, the pool areas continue to be a major highlight. The beach, only a few meters away, is easily accessible, making it an ideal spot for sun-seekers.
Overall, La Divina by Aldea Thai provides a luxurious and comfortable stay, accentuated by its prime location, impressive accommodations, and attentive service. Its blend of beachfront access and proximity to local attractions makes it a favored choice for travelers seeking a serene yet engaging experience in Playa del Carmen.
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
The Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is a highly recommended hotel with exceptional facilities and services that meet 5-star standards. The hotel's location is perfect for exploring nearby tourist sites, restaurants and nightlife. Guests appreciate the stunning location right on the beach with turquoise waters and a beautiful view. The breakfast is delicious and great and the dining options are varied with some standout dishes. The spacious and comfortable rooms are a highlight with breathtaking ocean views. The hotel is modern and clean with excellent room cleaning and service hygiene. The staff is super nice, kind, friendly and courteous, always doing what they can to accommodate guests. The Cenote Spa provides a truly unforgettable experience and the gym is spacious, well-equipped and open 24 hours. The pool area is magnificent, fantastic and beautiful with attentive and helpful personnel on hand to ensure guests have everything they need. The hotel is unique with mega comfortable and well-equipped rooms, providing an exquisitely comfortable experience. Overall, the Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an unprecedented and awesome resort, worth the price and perfect for family vacations.
The Hyatt Centric Playa del Carmen - Downtown House & Beach House garners strong positive reviews for its prime location, nestled in the heart of the bustling Fifth Avenue, allowing guests to immerse themselves in local life while enjoying easy access to top attractions, restaurants, bars, and the beach. The hotel's tranquility amidst vibrancy is complemented by spacious, stylish, and impeccably clean rooms that provide comfort and modern amenities, ensuring a delightful stay.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
Mahekal Beach Front Resort & Spa is widely acclaimed for its exceptional location in the heart of Playa del Carmen, perfectly balancing proximity to 5th Avenue's bustling restaurants, bars and shops with a serene and peaceful beachfront experience. This idyllic setting, featuring picturesque thatched chalets, lush gardens and beautiful grounds, makes it an ideal choice for first-time visitors, couples and families seeking both vibrant city life and a relaxing retreat. The property's direct beach access and tranquil atmosphere are consistently highlighted, along with the welcoming and family-friendly ambiance enhanced by excellent dining options and top-notch service.
The resort's breakfast offerings consistently receive high praise for their extensive, varied and delicious selection, particularly the buffet at Fuego which is often noted as a standout feature of guests' stays. While the dining experiences for lunch and dinner receive more mixed feedback, most guests commend the quality and variety of the cuisine with special attention given to Mayan specialties and unique vegan options.
Guest rooms at Mahekal Beach Front Resort & Spa are characterized by their stylish, rustic charm, cleanliness and spaciousness. Many guests enjoy the comfortable beds and well-decorated spaces, though there are occasional mentions of necessary updates and minor maintenance issues. Despite these, the overall guest experience is significantly enhanced by the friendly and attentive staff, who are consistently recognized for their exceptional service and hospitality.
The resort is also frequently praised for its pristine condition and cleanliness, from the well-manicured grounds to the immaculate rooms and facilities. Some minor critiques are noted regarding pool maintenance and the need for occasional room updates, but these do not overshadow the overwhelmingly positive sentiment.
The multiple pool options, complemented by picturesque views and clean surroundings, add to the resort's appeal as a relaxing getaway. While some guests mention a need for more cleaning and maintenance for certain pools, the overall ambiance remains highly appreciated.
Situated on a gorgeous, albeit narrow, beach, Mahekal Beach Front Resort & Spa offers a delightful coastal experience with stunning views and well-maintained surroundings. The private beach area ensures a sense of exclusivity and safety, though it can feel crowded at times due to its popularity and limited size.
For families, the resort provides a relaxed and welcoming environment with helpful staff and beautiful facilities. The lack of specific children's activities and organized entertainment is noted, yet families find joy in the overall experience and the resort’s accommodating nature.
Finally, the resort’s cozy bedding and inviting decor enhance the overall stay with many guests finding the beds to be very comfortable despite some occasional issues. The inclusion of room amenities like hammocks adds to the charm and comfort of the accommodations.
In summary, Mahekal Beach Front Resort & Spa excels in offering a harmonious blend of relaxation, superb hospitality and a picturesque beachfront setting, making it a noteworthy destination for travelers seeking a memorable and enjoyable escape.
Senses Quinta Avenida Adults Only Hotel By Artisan is praised for its outstanding location right on the vibrant Fifth Avenue, making it a prime choice for travelers seeking convenience and easy access to restaurants, shops, and entertainment. Guests appreciate the comfortable and clean rooms, noting their spaciousness and value, especially given the hotel's reasonable pricing and central position. The staff are frequently commended for their friendliness and attentiveness, which greatly enhances the overall guest experience.
While the breakfast offering, located at a nearby bar, adds a unique touch, some guests have noted logistical issues, such as timing discrepancies and the solicitation of tips, but the surrounding area compensates with numerous dining alternatives. The beds are often described as incredibly comfortable, contributing to a restful stay, despite occasional mentions of older mattresses and less comfortable pillows.
Cleanliness receives mixed feedback, with the pleasant aroma of the hotel and tidy rooms being lauded, although some common areas and facilities like the jacuzzi and lobby furniture have been flagged for needing better maintenance. Overall, despite a few areas for improvement, the excellent location, comfortable accommodations, and dedicated staff make Senses Quinta Avenida Adults Only Hotel By Artisan a favored choice for visitors to the area.
Soho Playa Hotel is a highly praised boutique hotel located in the heart of Playa del Carmen, celebrated for its prime location, charming ambiance, and attentive service. Its proximity to key areas like Fifth Avenue and Mamitas Beach allows guests easy access to the city's lively nightlife and stunning shores, while still offering a peaceful retreat. The hotel's friendly and helpful staff are consistently highlighted, with individuals such as Cinthya, Carlos, Gabriela, Nancy, and Tony noted for their exceptional customer service and multilingual skills.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
IT Boutique Hotel & Restaurant enjoys a prime location in Playa del Carmen, offering a balance of centrality and tranquility. Guests appreciate its proximity to Fifth Avenue and the beach, which allows for easy access to shopping, restaurants, bars and beach clubs without the noise typically associated with the city's heart. The hotel's setting in a quieter part of town ensures restful nights.
The breakfast at the hotel garners praise for its delicious and fresh offerings, especially the variety of egg dishes and healthy options. However, some guests feel the selection is limited and repetitive with a need for more beverage inclusivity and an earlier service start time. Dinner experiences are mostly positive, highlighted by good food quality and a pleasant atmosphere, enhanced by live jazz several times a week, although some find the menu limited and food expensive.
Guests consistently commend the rooms' comfort and spaciousness, highlighting the large king-sized beds, clean and modern décor and amenities such as balconies, air conditioning, minibars and TVs. Some guests have mentioned minor issues with storage space and occasional problems with insulation and the safe. Overall, the rooms provide a high level of comfort and value.
Cleanliness at IT Boutique Hotel & Restaurant is generally well-regarded with many guests noting spotless and well-maintained rooms and facilities. Some mixed reviews mention inadequate bathroom cleaning, but the overall effort in maintaining hygiene is appreciated.
The staff receives high praise for their friendliness and assistance, significantly enhancing guests' experiences. Notable mentions of staff members, like José and Ivan, underline the team's professionalism and hospitality.
Wi-Fi remains a common point of frustration for guests, often described as unstable and poor, particularly in individual rooms and pool areas. Despite this, the rooftop pools are a highlight, offering stunning views and a pleasant, clean atmosphere. Although somewhat small, they provide a great spot for relaxation.
The hotel's proximity to the beach, coupled with free access to the Martina Beach Club, makes it ideal for beachgoers. Guests also appreciate the secure underground parking, which, despite being small, is convenient and free.
The comfortable beds are frequently highlighted as a standout feature, ensuring a pleasant night's sleep. However, while the hotel is advertised as a 5-star establishment, many guests feel it aligns more with a 3 to 4-star rating, citing limited breakfast options and minor maintenance issues. Overall, the hotel offers a charming and pleasant stay but may benefit from meeting higher guests' expectations associated with a 5-star rating.
Categories
Romantic
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 32 hotels in and around Cozumel