Sleep Inn & Suites Cross Lanes - South Charleston
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Summary of reviewsSleep Inn & Suites Cross Lanes - South Charleston consistently receives positive reviews, establishing it as a reliable choice for travelers. Nestled in a prime location, the hotel offers guests easy access to nearby dining options and local complexes, making it an ideal base for both leisure and business purposes. Visitors appreciate the convenient location paired with exceptionally clean and comfortable accommodations. The rooms, particularly the king suites, are spacious and well-maintained, providing a peaceful retreat.
The cleanliness of the hotel stands out, with guests frequently praising the spotless environment and the friendly, attentive staff who contribute to a welcoming atmosphere. The hotel's amenities, such as a comprehensive breakfast buffet, swimming pool, and evening snacks, enhance the overall guest experience. The breakfast is a notable highlight, offering a variety of high-quality options that leave guests satisfied and ready for the day.
The staff at Sleep Inn & Suites Cross Lanes - South Charleston are frequently commended for their exemplary hospitality. Descriptions of friendly, kind, and accommodating behavior suggest a dedicated team committed to guest satisfaction. Specific individuals, such as Michael, are recognized for their outstanding service. Despite minor inconveniences, guests consistently appreciate the balance between comfort and affordability, with the staff's warmth and helpfulness further enriching their stay.
Overall, Sleep Inn & Suites Cross Lanes - South Charleston is characterized by its convenient location, cleanliness, and exceptional staff service, making it a highly recommended choice for travelers seeking comfort and value for money.
Categories
The cleanliness of the hotel stands out, with guests frequently praising the spotless environment and the friendly, attentive staff who contribute to a welcoming atmosphere. The hotel's amenities, such as a comprehensive breakfast buffet, swimming pool, and evening snacks, enhance the overall guest experience. The breakfast is a notable highlight, offering a variety of high-quality options that leave guests satisfied and ready for the day.
The staff at Sleep Inn & Suites Cross Lanes - South Charleston are frequently commended for their exemplary hospitality. Descriptions of friendly, kind, and accommodating behavior suggest a dedicated team committed to guest satisfaction. Specific individuals, such as Michael, are recognized for their outstanding service. Despite minor inconveniences, guests consistently appreciate the balance between comfort and affordability, with the staff's warmth and helpfulness further enriching their stay.
Overall, Sleep Inn & Suites Cross Lanes - South Charleston is characterized by its convenient location, cleanliness, and exceptional staff service, making it a highly recommended choice for travelers seeking comfort and value for money.
3-Star Hotel
This hotel provides comfortable accommodations and essential amenities. Its location offers convenient access to both Cross Lanes and South Charleston.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in a prime spot, Sleep Inn & Suites Cross Lanes - South Charleston offers guests a convenient location for various activities and destinations. Visitors consistently praise its proximity to an array of dining options, even highlighting a restaurant right next door. The hotel's location is described as not only very clean and updated but also perfect for those needing easy access to local complexes. While slightly off the Interstate, guests found it quite simple to locate, reaffirming its accessibility. The accommodations are also lauded for their cleanliness and comfort, making it a reliable choice for travelers. Complementing the location and facilities are the friendly and accommodating staff, ensuring a pleasant stay paired with a delicious breakfast to start the day. Overall, the hotel serves as an ideal base for both leisure and business purposes.
Visitors to the Sleep Inn & Suites Cross Lanes - South Charleston are frequently delighted by the breakfast offerings. Guests consistently praise the breakfast for its variety and quality, describing it as fantastic and very good. Anecdotes highlight the wide selection of hot and cold breakfast items, including exceptional eggs and tasty coffee, contributing to the positive morning experience.
The well-stocked breakfast buffet is complemented by helpful and friendly staff, who enhance the dining experience. The breakfast lady, who is noted for her joyful presence, receives particular admiration from guests, even prompting suggestions that she deserves a raise. Despite minor inconveniences, such as signage issues and occasional maintenance needs for juice machines, the breakfast remains a standout feature of guests' stays.
Complimentary cookies and popcorn at check-in further enhance the overall hospitality. While some negative experiences are mentioned, particularly regarding specific items like sausage and bacon preferences, the majority of reviews highlight the ample choices and the welcoming atmosphere during breakfast as a defining feature of the hotel experience.
Travelers visiting Sleep Inn & Suites Cross Lanes - South Charleston can expect spacious and well-laid-out accommodations, providing a peaceful retreat away from the bustle of the nearby freeway. Reviews frequently highlight the spaciousness of the rooms, describing them as large with comfortable beds. The king suites are particularly appreciated for their ample space, making them ideal for relaxation after a day of travel.
Cleanliness is a common theme, with many guests noting that their rooms were clean and well maintained. This attention to detail contributes to the overall comfort, providing a pleasant environment for guests. The hotel’s location is convenient for travelers, being easily accessible and providing decent proximity to local attractions.
While some rooms might slightly fall short in comparison to similarly priced hotels in terms of size, the overall comfort remains a highlight. The comprehensive breakfast buffet is praised for its variety, ensuring guests start their day well-nourished. Although there are occasional concerns about mustiness, potentially from air conditioning units, most guests find the accommodations enjoyable and leave with positive impressions of their stay.
Sleep Inn & Suites Cross Lanes - South Charleston has been praised consistently for its cleanliness, making it a highly recommended destination for travelers seeking a spotless and comfortable stay. Guests have frequently described the hotel as very clean, suggesting a commitment to maintaining high standards. Rooms are noted for being exceptionally clean, offering guests a perfect environment for relaxation. The hotel's cleanliness is complemented by a friendly and attentive staff, who ensure that guests feel welcomed and cared for throughout their stay.
In addition to its cleanliness, the hotel provides excellent amenities, including a well-stocked breakfast buffet that receives positive remarks for its quality and variety. Guests also appreciate the availability of a swimming pool and the addition of evening soup and snack popcorn, which contribute to a welcoming atmosphere. The breakfast area is maintained to a high standard of cleanliness, further enhancing the overall guest experience. Sleep Inn & Suites Cross Lanes - South Charleston is described as a clean and comfortable option with great value for money, making it an attractive choice for both leisure and business travelers.
At Sleep Inn & Suites Cross Lanes - South Charleston, guests frequently praise the exemplary hospitality of the hotel staff. Descriptions such as friendly, kind, and accommodating are frequently used, painting a picture of a team that is committed to ensuring a pleasant experience for their guests. The front desk staff are noted for being particularly helpful and welcoming, going the extra mile to make guests feel at home. Michael, mentioned specifically by guests, seems to stand out as a highlight among the team for his exceptional service.
The breakfast team is also recognized for their friendly demeanor, even if they occasionally face challenges in keeping up with demand. Despite some room issues, such as a broken TV and a lingering smoke smell, the overall cleanliness and atmosphere of the hotel are appreciated. Guests seem to find a balance between comfort and affordability, with the friendliness and hospitality of the staff enhancing their stay at this accommodation.
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Location
Breakfast
The well-stocked breakfast buffet is complemented by helpful and friendly staff, who enhance the dining experience. The breakfast lady, who is noted for her joyful presence, receives particular admiration from guests, even prompting suggestions that she deserves a raise. Despite minor inconveniences, such as signage issues and occasional maintenance needs for juice machines, the breakfast remains a standout feature of guests' stays.
Complimentary cookies and popcorn at check-in further enhance the overall hospitality. While some negative experiences are mentioned, particularly regarding specific items like sausage and bacon preferences, the majority of reviews highlight the ample choices and the welcoming atmosphere during breakfast as a defining feature of the hotel experience.
Rooms
Cleanliness is a common theme, with many guests noting that their rooms were clean and well maintained. This attention to detail contributes to the overall comfort, providing a pleasant environment for guests. The hotel’s location is convenient for travelers, being easily accessible and providing decent proximity to local attractions.
While some rooms might slightly fall short in comparison to similarly priced hotels in terms of size, the overall comfort remains a highlight. The comprehensive breakfast buffet is praised for its variety, ensuring guests start their day well-nourished. Although there are occasional concerns about mustiness, potentially from air conditioning units, most guests find the accommodations enjoyable and leave with positive impressions of their stay.
Cleanliness
In addition to its cleanliness, the hotel provides excellent amenities, including a well-stocked breakfast buffet that receives positive remarks for its quality and variety. Guests also appreciate the availability of a swimming pool and the addition of evening soup and snack popcorn, which contribute to a welcoming atmosphere. The breakfast area is maintained to a high standard of cleanliness, further enhancing the overall guest experience. Sleep Inn & Suites Cross Lanes - South Charleston is described as a clean and comfortable option with great value for money, making it an attractive choice for both leisure and business travelers.
Staff
The breakfast team is also recognized for their friendly demeanor, even if they occasionally face challenges in keeping up with demand. Despite some room issues, such as a broken TV and a lingering smoke smell, the overall cleanliness and atmosphere of the hotel are appreciated. Guests seem to find a balance between comfort and affordability, with the friendliness and hospitality of the staff enhancing their stay at this accommodation.
Yes, Sleep Inn & Suites Cross Lanes - South Charleston has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Sleep Inn & Suites Cross Lanes - South Charleston.
No, Sleep Inn & Suites Cross Lanes - South Charleston doesn't allow dogs.
Yes, parking facilities are available at Sleep Inn & Suites Cross Lanes - South Charleston.
Yes, Sleep Inn & Suites Cross Lanes - South Charleston has a gym.
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