Golden Inca Hotel

Cusco -13.51817900, -71.96886900 , Calle Retiro 435 (Show on Map)
9.0
Excellent


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Summary of reviewsGolden Inca Hotel, located in Cusco, offers a favorable blend of accessibility and tranquility. Just a 10-15 minute walk from the Plaza de Armas, guests can enjoy the vibrant historic center without the accompanying noise and crowds. The serene area ensures a peaceful retreat post-exploration, making it an excellent value for its central yet quiet location.

The hotel's breakfast receives notable praise for its variety and quality. Guests enjoy a diverse buffet featuring fresh fruits, vegetables, natural juices, main dishes like omelettes and scrambled eggs and delightful banana and chocolate pancakes. The top-floor breakfast area offers city views, enhancing the dining experience. The staff’s friendly and attentive service, along with the option of packed lunches for early risers, further enriches guest satisfaction. Despite occasional mentions of limited variety, the breakfast generally exceeds expectations.

Accommodations at the Golden Inca Hotel are commended for their comfort and cleanliness. Rooms are spacious, cozy and equipped with amenities like microwaves, refrigerators and heaters. Comfortable beds and consistent hot water ensure a pleasant stay. Daily room service maintains high standards of hygiene, providing fresh towels and pristine conditions. Some noise issues from the street and within the hotel are noted, but the overall comfort and value of the rooms stand out, making them an attractive choice for travelers.

The hotel’s cleanliness is exceptional with rooms and facilities constantly maintained to high standards. Impeccable service by diligent staff ensures well-organized and sanitized spaces, contributing to a comfortable stay.

The staff at Golden Inca Hotel is a significant highlight. Guests consistently praise their friendliness, helpfulness and attentiveness. Fluent in English, the team goes out of their way to ensure comfort, providing exemplary service from detailed trip assistance to efficient handling of requests. Key staff members receive frequent commendations for their personal attention to guests' needs, making the hotel’s hospitality stand out.

While the WiFi experiences are mixed, many guests find it fast and reliable. Some report issues with coverage and unstable connections, particularly during peak hours, but overall, the connection quality is generally satisfactory.

The family-friendly nature of the hotel is also a strong point with a welcoming atmosphere and accommodations suited for families with young children. The attentive staff, led by Manager Richard Cruz, ensures a stress-free and enjoyable stay for families.

Lastly, the beds at Golden Inca Hotel receive overwhelmingly positive feedback for their comfort. Guests often describe the beds as very comfortable, contributing to a restful experience.

As a three-star establishment, Golden Inca Hotel offers excellent value for money. It combines spacious and comfortable rooms, friendly service and cleanliness with a strategic location, making it a cost-effective and solid choice for travelers. Despite minor complaints about WiFi and heating, the Golden Inca Hotel delivers a satisfying experience that frequently exceeds the expectations for its rating.
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3-Star Hotel
This hotel is praised for its comfortable accommodations and convenient location. It provides easy access to the city's attractions, making it a suitable choice for travelers looking to explore Cusco.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Standard Double Room Warmly decorated with parquet floors, it features cable TV, work desks and breakfast table.

Superior Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a wardrobe, parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Standard Double Suite This spacious suite features a bedroom with a queen-size bed, a bathroom, a seating area and a kitchenette.

Superior Triple Room This triple room features 3 single beds, a private bathroom, heating, a flat-screen cable TV, and free WiFi. .

Family Junior Suite Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit offers 2 beds.

Guest Reviews
9.0
Excellent
Location
The Golden Inca Hotel boasts a favorable location in Cusco, making it accessible yet tranquil. Situated approximately 10-15 minutes on foot from the Plaza de Armas, the main square, it offers the convenience of being close to the city's vibrant historic center without the accompanying hustle and bustle. Visitors appreciate its proximity to many tourist sites, local markets and restaurants. The serene area around the hotel provides a peaceful retreat after exploring the city. While the hotel is slightly away from the main tourist areas, its relative closeness allows guests to enjoy a quiet stay while still being within walking distance to the heart of Cusco. Despite the occasional mention of it feeling a bit far from the main square, the consensus is that its excellent, central location offers good value and easy access to downtown attractions.

Breakfast
Golden Inca Hotel consistently receives high praise for its breakfast offerings. Guests frequently highlight the breakfast as being very good with a rich variety and high quality of food. The breakfast buffet is noted for its diversity, including fresh fruits, vegetables, natural juices and a range of main dishes such as omelettes and scrambled eggs. Many enjoy the banana and chocolate pancakes, as well as the fresh tropical fruits like papaya. The breakfast area is situated on the top floor, allowing guests to enjoy city views while dining, which adds a pleasant touch to the morning meal.

The breakfast service is described as friendly and attentive, enhancing the dining experience. For early risers with morning tours, the hotel offers the considerate option of providing packed lunches, which guests greatly appreciate. Despite a few mentions of limited variety, the overall feedback is that the breakfast is satisfying, plentiful and delicious, often exceeding guests' expectations.

In summary, the breakfast at Golden Inca Hotel is a standout feature with compliments on the quality, variety and presentation of the food, as well as the excellent service provided by the staff.

Rooms
The Golden Inca Hotel is widely appreciated by guests for its comfortable and clean rooms. Many reviews highlight the spaciousness and coziness of the accommodations, noting that the rooms are well-equipped with amenities like microwaves, refrigerators and heaters to ensure a pleasant stay. The beds are described as very comfortable and there is consistent availability of hot water with excellent pressure, making for comfortable bathroom experiences.

Guests mention the rooms are impeccably clean with daily room service ensuring fresh towels and maintained tidiness. Despite some rooms being smaller, the hotel manages to keep them newly renovated and functional with a good value for money. Larger rooms receive particular praise for their spaciousness and pleasant ambiance.

Soundproofing appears to be a challenge, as several guests report noise from both the street and within the hotel premises, which might disturb light sleepers. Some rooms have windows facing the internal courtyard or staircases, leading to less privacy and more noise.

The hotel offers some rooms with kitchenettes and living areas, which many guests find convenient for longer stays. However, a few guests noted the rooms did not resemble the photos they saw online, which could impact expectations.

Heating is available in most rooms, which is beneficial given the hotel’s cooler climate. Although there is no air conditioning, the rooms are generally kept at a comfortable temperature with the provided heaters.

Overall, the Golden Inca Hotel provides comfortable, clean and spacious accommodations that offer good value for the price, making it a solid choice for travelers despite the occasional noise issues.

Beds
The beds at Golden Inca Hotel receive overwhelmingly positive feedback from guests. Reviews highlight that the beds are consistently very comfortable with many guests describing them as super comfortable or even delicious. The bedding is also frequently noted as comfortable and clean, contributing to a restful experience. The rooms themselves are comfortable and clean, often with spacious beds that enhance the sleeping experience. Although there are occasional mentions of less-than-ideal aspects like flat pillows or an old quilted bed, these are significantly outnumbered by the positive comments regarding bed comfort. Overall, guests of Golden Inca Hotel can expect a highly comfortable and cozy sleeping environment.

Cleanliness
Golden Inca Hotel boasts exceptional cleanliness, consistently praised by guests for its immaculate condition. Review after review highlights rooms that are very clean, spacious and comfortable. The entire property, including the hotel facilities and bathrooms, maintains high standards of hygiene. Daily room cleaning services ensure fresh towels and tidy accommodations, making guests feel at home. Impeccable service complements the spotless environment with diligent staff maintaining well-organized and sanitized spaces. Guests also appreciate the delicious breakfast and comfortable, well-maintained rooms equipped with necessary amenities. Overall, Golden Inca Hotel delivers a clean, cozy and pleasant stay, leaving a lasting impression of excellent cleanliness and service.

Staff
The Golden Inca Hotel is consistently praised for the exceptional quality of its staff. Guests frequently highlight the team's friendliness, helpfulness and attentiveness. From the moment of reception, visitors feel warmly welcomed with staff members going out of their way to ensure a comfortable stay. The ability of the staff to speak English adds to the convenience, making communication smooth for international guests.

Key figures like manager Richard Cruz Castro and staff members such as Eloy receive frequent commendations for their excellent service and personal attention to guests' needs. The team is described as always having a smile, being polite and accommodating any request—qualities that make the hotel stand out.

Service is often referred to as exemplary with staff members offering detailed assistance, providing valuable tips for trips and handling requests efficiently. Even the front desk team is noted for their professionalism and readiness to help at any time. Additionally, the hotel offers free services like daily coca tea, which further enhances the guest experience.

Overall, the staff at Golden Inca Hotel are recognized as a significant factor in the positive experiences of many guests, making the hotel a recommended choice for its hospitality and outstanding customer service.

Wi-Fi
The guest reviews for the Golden Inca Hotel's WiFi services present a mixed but predominantly positive picture. Many guests found the WiFi to be fast and reliable with several noting that it worked perfectly and provided good communication. Some even highlighted the WiFi as very good, strong and fast. However, not all experiences were seamless; a portion of the reviews pointed out issues such as poor coverage, unstable connections and weak signals, particularly in specific rooms and during peak morning and evening hours. While some guests reported that the internet speed could be improved and that it didn't always reach the rooms well, others had periods of good connectivity after initial troubles. The hotel appears to have a system with multiple routers, although this setup may not always guarantee consistent quality across all areas. Improving the stability and range of the WiFi could enhance the overall guest experience.

Family
Golden Inca Hotel emerges as a top choice for family vacations, garnering praise for its accommodating and family-friendly environment. The staff, led by the attentive manager Richard Cruz, consistently receives accolades for their exceptional service and friendly demeanor, making guests feel genuinely at home. Ideal for families traveling with young children, the hotel offers a variety of family rooms and a welcoming atmosphere that extends from check-in to check-out.

Guests frequently highlight the hotel's value for money and its suitability for both small and large family groups, noting that it is an excellent venue for families and friends. The family-oriented services and attentive care ensure a stress-free and enjoyable stay for all with multiple reviews recommending the hotel specifically for families with children.

3 Star
Golden Inca Hotel, a three-star establishment, stands out for its excellent value for money. Guests frequently highlight the hotel's good cost-benefit ratio, noting that it offers a lot for a lower-cost option. With spacious and comfortable rooms, including some well-equipped ones, the hotel ensures a comfortable stay. While simplicity is a key characteristic, cleanliness is consistently praised, as is the friendly and professional demeanor of the staff.

Strategically located, the hotel benefits from a good location that makes it convenient for guests. The breakfast receives mixed reviews with some finding it incredible and others describing it as frugal. Nonetheless, the overall service and facilities meet the expectations of a three-star rating, providing a solid experience without exceeding these standards.

Though some guests have minor complaints, such as occasional WiFi issues and ineffective heaters, the positive aspects generally outweigh these drawbacks. With its excellent price value ratio, the Golden Inca Hotel is a cost-effective choice for travelers seeking comfortable, clean accommodations in a favorable location.


No, Golden Inca Hotel doesn't have any pool.

No, a spa isn't available at Golden Inca Hotel.

No, Golden Inca Hotel doesn't allow dogs.

No, parking facilities aren't available at Golden Inca Hotel.

No, Golden Inca Hotel doesn't have a gym.

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