The Hilton Atlanta, located in downtown Atlanta, is highly praised for its prime and convenient location. It offers easy access to popular attractions such as the Georgia Aquarium, Coca Cola Factory and key venues like the Mercedes Benz Stadium and State Farm Arena. Guests appreciate the proximity to restaurants, bars and public transportation, making it a strategic choice for travelers. Most enjoy the impressive views of the city skyline and convenience for commutes, though some express concerns about the surrounding area at night.
The dining experience at Hilton Atlanta is generally positive with several on-site restaurants and bars receiving high marks for quality and variety. Guests particularly favor the ambiance and food at Trader Vic's and enjoy the convenience of quick snacks and meals available in the hotel shop. However, high prices and limited late-night dining options are noted drawbacks.
Rooms at the Hilton Atlanta are often described as spacious, clean and comfortable, featuring modern decor and offering nice views of downtown. Many reviews highlight the friendly and dependable staff. Nevertheless, issues like outdated furnishings, inconsistent room cleaning services, inadequate maintenance and occasional cleanliness problems were mentioned by some guests.
The overall cleanliness receives mixed reviews. While many guests appreciate the clean and well-maintained rooms and common areas, others report issues like dusty rooms, dirty bathrooms and incomplete cleaning services. The hotel's overall safety and the politeness of the staff are praised, but potential guests should be aware of the variability in cleanliness.
The staff is generally well-regarded for being friendly and helpful. Efficient check-in and check-out processes are common positive points and many guests credit the staff for a welcoming atmosphere. However, some reviews mention unprofessional or rude behavior from certain staff members, particularly at the front desk and bar.
WiFi service is another area with mixed feedback. While some guests find the internet connection reliable and easy to access, others complain about slow speeds and the inconvenience of having to pay for WiFi. The digital key feature is praised, though it occasionally encounters issues.
The hotel’s gym receives favorable reviews for being large, well-equipped and enjoyable, despite occasional mentions of broken equipment and the lack of modern facilities. The tennis courts receive mixed feedback with some guests praising them as fabulous while others cite maintenance issues and limited access.
Parking at Hilton Atlanta is convenient for some but is often criticized for being expensive and difficult to secure during busy times. Despite some guests appreciating the connected parking deck, the high costs and occasional long wait times for elevators contribute to a less favorable experience.
The hotel's vicinity to a vibrant nightlife scene is a plus for party enthusiasts, offering quick access to various dining and entertainment options. However, the bustling atmosphere can result in noisy hallways on weekends.
Lastly, the beds receive mixed reviews. While praised for being super comfortable and luxurious by many, others found the bed sizes too small and reported issues with the cleanliness and condition of the linens.
Overall, Hilton Atlanta’s strengths lie in its prime location, variety of dining options and friendly staff, but potential guests should be aware of some inconsistencies in cleanliness, room maintenance and parking experiences.
Positive: The W Atlanta Downtown offers a wonderful stay with great facilities and services. The location is beautiful and convenient and the hotel itself is comfortable with some average amenities. Guests found their stay to be lovely and very good, despite the slightly higher prices. Overall, the majority of guests had positive experiences and would recommend the hotel as a solid 4-star option.
Loews Atlanta Hotel is a top-notch hotel with an exceptional staff that goes above and beyond to make guests feel welcome and comfortable. The hotel bar service is outstanding and the front desk staff is friendly and professional, even offering room upgrades when available. Tyler, a member of the concierge and front desk staff, is particularly noteworthy for his helpful and personable demeanor. The housekeeping staff may take a bit longer, but they ultimately do an excellent job. The spa staff is also highly praised. While there were some negative reviews, the majority of guests found the staff to be attentive, friendly, professional and excellent. Overall, Loews Atlanta Hotel is a great choice for a luxurious and comfortable stay.
Renowned for its superb service, this luxury hotel is only a short 5-minute walk from the Woodruff Arts Center and about 2 miles away from the city center.
Summary of reviews
The Four Seasons Hotel Atlanta is a top-notch hotel with exceptional service. Guests consistently praise the staff for their warm and accommodating attitudes with many noting that the service went above and beyond their expectations. Mary at the reception desk is singled out for her friendliness and helpfulness and the valet service and pool staff are also highly praised. The front desk staff are described as professional and welcoming, making guests feel at home from the moment they arrive. Overall, the staff at the Four Seasons Hotel Atlanta are phenomenal and make for a memorable and enjoyable stay.
Canopy By Hilton Atlanta Midtown is widely recognized for its excellent location, friendly and accommodating staff, clean and modern rooms and overall high-quality service.
Guests have overwhelmingly praised the hotel's prime location. Situated within walking distance of popular venues such as Center Stage, the Loft and Atlantic Station, it appeals particularly to concert-goers and those looking to explore the city's cultural offerings in the art district and Midtown. Visitors appreciate the convenience of being close to downtown attractions and essential amenities, making it an excellent choice for various planned visits and necessities.
The hotel's cleanliness stands out as a considerable strength. Guests frequently complement the very clean, modern atmosphere and the swanky decor of both the common areas and rooms. The spacious, elegant and quiet ambiance enhances the comfort and overall experience. Visitors also commend the functional design of the rooms, which include features like double doors separating entry areas from the sleeping areas for added privacy. The bathrooms, particularly the showers, receive high marks for their size and water pressure, despite some minor setbacks like cooler-equipped rooms instead of standard fridges.
Service at Canopy By Hilton Atlanta Midtown is often described as exceptional with many positive mentions of the staff's friendliness and helpfulness. The front desk and guest services staff, including notable members like Siiva and Sylvia, receive special commendations. Management's attentiveness and the valet team's service quality further contribute to the favorable guest experience, although there were isolated complaints about understaffing or rudeness from a front desk clerk.
Breakfast receives mixed reviews. Guests generally enjoy the quality and flavor of the à la carte options. However, some found the arrangements confusing and highlighted issues like limited coverage under reservations, lack of information on price caps and occasional inefficiency in clearing tables. Suggestions to extend breakfast hours reflect a desire for more accommodating service.
The hotel's mandatory valet parking policy, priced at $45 per day, is a point of contention. Some guests find this arrangement inconvenient and expensive, indicating a preference for self-parking options which are currently unavailable. Nonetheless, this does not significantly detract from the overall positive evaluations.
Regarding bed comfort, most guests praise the beds as very comfortable, though a few mention issues with mattress softness and suggest improvements in linen quality.
In summary, Canopy By Hilton Atlanta Midtown delivers a memorable stay through its strategic location, clean and modern accommodations and a highly praised staff. While there are minor issues regarding breakfast arrangements, bed comfort and parking, the hotel's strengths chiefly define the positive guest experience.
The Inn at Stone Mountain Park enjoys an enviable location directly across from Stone Mountain, making it an ideal spot for visitors eager to explore the nearby attractions without hassle. Guests frequently appreciate the easy access to park events, the serene environment and the ability to take breaks in their rooms during visits. The warm, hospitable staff also contributes significantly to a positive overall experience, ensuring visitors feel welcomed and supported.
Mixed reviews characterize the breakfast experience. While some guests find a complimentary continental breakfast offered from 7-10 AM satisfactory, it lacks hot food options and broader variety, necessitating some to seek breakfast off-site—a notable inconvenience.
Spacious room sizes and comfortable accommodations are consistently highlighted as strengths of the inn. Guests often enjoy the Southern-style charm and splendid views of Stone Mountain. However, the property and rooms show significant wear with issues like outdated furnishings, cleanliness concerns and maintenance needs being commonly reported.
Cleanliness at the inn has drawn criticism with reports of insufficient cleaning services and maintenance overshadowing the guest experience. Issues such as stained linens, outdated decor and grounds needing attention dampen the overall impression, although some guests did encounter clean and pleasant rooms.
Staff interactions are largely positive with individual mentions of exceptional service adding personal touches to guest stays. Nonetheless, some inconsistencies exist, including reports of unhelpful or rude behavior, language barriers and operational hiccups.
The pool area receives mixed feedback; while some guests find it clean and enjoyable, others note it sometimes requires maintenance. Similarly, parking opinions vary; many appreciate the convenience of parking close to rooms, but others criticize the daily fee and occasional noise.
Families find the inn particularly accommodating with spacious rooms and amenities that support a comfortable stay. Friendly desk staff and the inn's proximity to attractions further enhance the family-friendly experience.
The bed quality generally receives positive remarks for comfort, although there are isolated complaints regarding pullout sofas and some beds needing better support.
Overall, The Inn at Stone Mountain Park offers a convenient base for exploring Stone Mountain with strong points in location, staff friendliness, family accommodations and bed comfort. However, improvements in breakfast offerings, cleanliness standards and room maintenance would significantly enhance the overall guest experience.
Atlanta Evergreen Lakeside Resort is renowned for its picturesque and serene setting within Stone Mountain Park, offering stunning lakeside views, comfortable accommodations and a range of amenities that cater well to families and outdoor enthusiasts. Guests frequently praise the natural beauty and tranquility of the location, which serves as a convenient base for exploring park attractions and engaging in various recreational activities. The resort's helpful and friendly staff further enhance the overall experience, making it an appealing getaway from the bustle of city life.
The breakfast and dinner experiences at the resort present some mixed feedback. The breakfast buffet, particularly the omelet station, receives commendations for its delicious options and exceptional service. However, many guests feel the breakfast is overpriced and inconsistent in quality. Dinner at the Waterside restaurant is often celebrated for its tasty dishes and good service, although some guests cite issues with food quality and limited menu options.
The rooms at the resort are notable for their spaciousness, modern decor, cleanliness and comfortable beds. Guests appreciate the effective soundproofing and beautiful lake views, contributing to a peaceful stay. Nevertheless, some concerns regarding cleanliness, maintenance issues and insufficient room supplies have been reported with inconsistencies in cleaning services and occasional pest sightings.
Cleanliness across the resort garners both praise and criticism. While many find their rooms and some facilities to be very clean and well-maintained, others note neglected common areas, unclean balconies and specific issues such as dirty carpets and bathrooms.
The staff receive predominantly positive reviews with many guests describing them as friendly, helpful and accommodating. Specific staff members have been singled out for their excellent service. However, there are reports of inefficiencies and communication issues at the front desk, sometimes leading to frustrations over bookings and payments.
WiFi service at the resort is another area of mixed reviews. Some guests find the connection adequate, while others are dissatisfied with the daily charges and spotty coverage.
Guests generally find the gym to be functional and well-equipped, though it is sometimes described as small and not always operational. The pool area, featuring indoor and outdoor pools, is popular for its warm temperatures and family-friendly atmosphere, though cleanliness and maintenance issues have been noted.
Families find Atlanta Evergreen Lakeside Resort to be a great destination, offering ample activities and comfortable accommodations suitable for family gatherings. The pool area is particularly enjoyed by children, though it can get crowded.
The golf facilities receive high praise for being well-maintained and enjoyable, appealing to both experienced golfers and newcomers.
The quality of the beds also sees varied feedback. Many guests describe the beds as comfortable and cozy, contributing to a restful sleep, while others experience issues with firmness and fit of bedding.
Despite some areas for improvement, such as food quality, cleanliness consistency and communication at the front desk, the resort's natural setting, family-friendly amenities and overall service provide a solid retreat for many visitors.
The Grand Hyatt Atlanta in Buckhead is a highly recommended hotel with many positive reviews from guests. The location is a major highlight with everything in walking distance and easy access to public transportation. The breakfast options are delicious and amazing with plenty of choices to choose from. The rooms are spacious, nicely decorated and clean with excellent customer service. The hotel is immaculately maintained, making it a great choice for travelers who prioritize cleanliness and hygiene. The staff is friendly, accommodating and trained to provide exceptional service. The pool area is impressive with beautiful waterfall and skyline views. However, the parking situation could use some improvement. Despite some negative comments, the hotel provides exceptional service, great facilities and a memorable experience overall.
The Westin Buckhead Atlanta is a highly recommended hotel for travelers looking for a prime location in Atlanta. Guests have raved about the hotel's proximity to top shopping malls, dining options and the ease with which they could explore the city on foot. Rooms are spacious, clean and cozy although some have noted outdated bathrooms and stained bedding. However, staff members have received high praise for their professionalism and helpfulness. The hotel offers valet and self-parking options, but some guests found it pricey and inconvenient. Breakfast options received mixed reviews, but dinner options at The Palms Restaurant were enjoyed by guests. Most guests found the beds to be comfortable, although some negative comments have been noted. Despite some minor issues, The Westin Buckhead Atlanta is highly recommended by guests looking for a luxurious stay in Atlanta.
The Whitley is a luxury hotel located in Buckhead, one of Atlanta's trendy neighborhoods, blending cosmopolitan style with timeless grace. The hotel offers 507 hotel rooms, including 56 spacious suites with sweeping views of the Atlanta skyline and thoughtful appointments that capture the essence of Buckhead's sophistication and charm. With 31 diverse event spaces comprising more than 40,000 square feet, the hotel provides a superlative setting for gatherings, including the 5,000-square-foot Legacy Ballroom with an outdoor terrace. The hotel also offers the Whitley Club Level Lounge, in-room dining and anticipatory service amid authentic Southern hospitality.
Summary of reviews
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead, is a highly recommended hotel that offers a touch of luxury and exceptional service. The hotel's location is fantastic with stunning city views and access to great food options and is situated close to major attractions. While breakfast options received mixed reviews, the omelet station and Sunday Buffet were praised. The hotel's on-site restaurant and bar received mixed reviews, but the staff was consistently praised for their exceptional service. The rooms varied in size and quality, but the beds were consistently described as comfortable. The hotel's cleanliness was exceptional and the staff was consistently described as friendly and accommodating. The spa and indoor pool were also praised, although some guests experienced issues with canceled appointments and maintenance. The parking situation received mixed reviews with some finding it expensive and others appreciating the convenience. Overall, The Whitley is a great option for those seeking a luxurious stay in Atlanta Buckhead.
Blending classic luxury with contemporary style, Waldorf Astoria Atlanta is a five star, elegant hotel with irresistible Southern charm.
Summary of reviews
The Waldorf Astoria Atlanta Buckhead is a luxurious and elegant five-star hotel that offers exceptional service and amenities. The rooms are spacious, comfortable and beautifully decorated with large soaking tubs in the bathrooms. The staff is friendly, accommodating and always willing to go above and beyond to ensure guests have a memorable stay. The hotel's facilities are top-notch, including a great spa and valet service. The food is exceptional and the property is kept immaculately clean. While some guests mentioned that their room wasn't what they expected based on website photos, the vast majority found the rooms to be comfortable and welcoming. Overall, the Waldorf Astoria Atlanta Buckhead is an excellent choice for a luxurious stay in Atlanta, whether for business or leisure.
Nobu Hotel Atlanta garners glowing reviews for its prime location in the upscale Buckhead district, providing guests with convenient access to premier shopping, dining, and entertainment options. The beautifully maintained property complements the area’s vibrancy, and the friendly staff enhances a welcoming atmosphere, with great connections to the broader locale despite occasional ride-share accessibility challenges.
The rooms are widely praised for their cleanliness, comfort, and modern amenities, featuring extensive USB connections and attractive lighting schemes. Guests appreciate the spacious, tastefully designed interiors that create a homey yet luxurious feel, accented by the sleek aesthetic and fragrant ambiance throughout the hotel. Although balcony options are limited, exceptional views and well-appointed details ensure a smooth, comfortable stay, supported by attentive service from the hotel staff.
Cleanliness stands out as a hallmark of Nobu Hotel Atlanta, with visitors consistently impressed by the impeccably maintained spaces. The diligent housekeeping staff maintains rooms in pristine condition, providing a tranquil retreat for guests seeking comfort and relaxation. Compliments extend to the hotel staff, noted for their professionalism, friendliness, and personalized service. The team, particularly at the front desk, is highlighted for their attentiveness and accommodating nature, contributing significantly to the positive guest experience.
While the dining experience has mixed reviews, with some guests finding the sushi average and the service occasionally sluggish, the vibrant atmosphere of the restaurant during breakfast and dinner is appreciated. Limited operational hours and absence of lunch service are noted as drawbacks, yet these are overshadowed by the overall upbeat environment.
Overall, Nobu Hotel Atlanta is celebrated for its blend of luxury, convenience, and excellent service, making it an attractive option for those traveling to Atlanta. The positive aspects outshine the few negatives, solidifying its reputation as a top choice for those seeking a refined, comfortable stay in the city.
Hyatt Place Atlanta Airport North is highly praised for its prime location, being conveniently close to Hartsfield-Jackson Atlanta International Airport. Guests appreciate the short and hassle-free commute facilitated by a clean and timely shuttle service. Additionally, the hotel's proximity to numerous restaurants and essential amenities contributes to its practicality. Despite its closeness to the airport, guests enjoy a peaceful stay with spacious rooms enhancing comfort.
The breakfast experience is generally positive with guests highlighting the variety and quality of options such as bacon, potatoes, eggs and sausages. The presence of freshly cooked food and early serving times are particularly appreciated, although some mention a lack of variety and occasional dips in quality on subsequent days. The dinner service has received mixed reviews with several guests pointing out limited food options and early kitchen closure. Despite these challenges, staff are noted for their helpfulness and friendliness.
Rooms are widely recognized for their spaciousness and comfort, ideal for families or travelers needing extra space. Cleanliness of the rooms generally receives positive comments, though some note the need for renovations and better maintenance. Issues such as outdated decor, malfunctioning fixtures and occasional cleanliness lapses are mentioned. The hotel's cleanliness overall gets mixed feedback with concerns about carpets, furnishings and bathrooms needing attention.
The staff are frequently highlighted for their friendliness, professionalism and helpfulness. Employees like Jermaine, Mike and Emma receive special mentions for exceptional service, contributing positively to guests' experiences. However, there are occasional reports of unprofessional behavior from some staff members.
The free Wi-Fi is appreciated, though some guests experience connectivity issues. The pool area faces challenges with maintenance and availability, while parking gets mixed reviews due to limited spaces and additional fees.
Hyatt Place Atlanta Airport North is well-regarded by families for its spacious rooms and family-friendly atmosphere. Clean and comfortable beds contribute positively to the overall experience, despite occasional issues with bed comfort and linen cleanliness.
As a three-star hotel, it offers good value for money with mostly clean facilities, though some aspects fall short of expectations. Its suitability for business travelers is mixed with a business center available but Wi-Fi reliability being a noted concern.
Overall, Hyatt Place Atlanta Airport North provides a comfortable and convenient stay, particularly for airport travelers and families, despite some areas needing improvement.
Sonesta Atlanta Airport North offers a convenient stay for travelers, particularly those passing through or on layovers thanks to its close proximity to the airport and a dedicated shuttle service. Guests appreciate the variety of nearby dining options and the easy access to downtown Atlanta and interstates, making it a suitable choice for both local exploration and longer journeys.
Breakfast feedback highlights mostly positive sentiments with many enjoying the quality and variety of the food, particularly praising the service of specific staff members. However, the cost and lack of complimentary options for early travelers are common points of concern.
The hotel's dinner offerings receive high praise for their quality with signature dishes like crab cakes and flatbread chicken standing out. Despite some comments about menu pricing, the overall dining experience is positively reviewed, thanks to the friendly bar and restaurant staff and the appealing ambiance of Benton’s.
Room reviews reflect mixed experiences. While many guests appreciate the spaciousness, comfort and cleanliness of the rooms, others point out issues with outdated furnishings, musty odors and occasional cleanliness lapses. The spaciousness and comfort of the beds frequently draw positive remarks.
Cleanliness of the property overall tends to get mixed feedback. While some guests find it clean and well-maintained, others report inconsistent housekeeping standards and cleanliness issues in both private and common areas.
Staff interactions largely tilt towards the positive with many guests praising the friendliness and helpful service of the staff. However, there are notable mentions of inconsistent service quality and professionalism, particularly at the front desk and valet.
The hotel's free Wi-Fi generally works well for many guests, providing good connectivity and reliable speed. However, some guests experienced slow or spotty connections, indicating a need for improvement in certain areas.
The outdoor pool, while appreciated for its convenience and cleaning, often faces criticism for being closed or under renovation without prior notice. This has led to frustration among guests looking to use the facility.
Parking is another mixed experience with guests appreciating the secure options but often frustrated by unclear pricing, which ranges between $14 and $26 per night, along with limited availability and confusing instructions.
Families find the hotel a convenient option, although concerns about safety and housekeeping could detract from their overall experience. Despite this, many families reported generally positive stays.
The beds at Sonesta Atlanta Airport North are widely praised for their comfort and cleanliness, contributing significantly to a restful sleep for guests.
As a three-star property, the hotel offers satisfactory value for its category but requires renovations and enhancements in amenities to meet higher expectations.
For business travelers, the hotel’s facilities are well-suited with the convenience of a shuttle, equipped business center and adequate meeting spaces making it a practical choice for professionals.
Overall, Sonesta Atlanta Airport North presents a balanced mix of comfort, convenience and service, making it a recommended option for travelers seeking practicality and accessibility in Atlanta.
Holiday Inn Express Atlanta Airport - North by IHG receives high praise for its convenient location, especially beneficial for travelers needing easy access to the airport. The hotel's proximity to the airport, major highways, and a variety of dining options makes it an ideal choice for those with layovers or early flights. Guests appreciate the complimentary airport shuttle service, enhancing the overall ease of transit.
The breakfast experience is frequently highlighted as a delightful aspect of the stay, with guests commending the variety and quality of the offerings. The buffet caters to various dietary preferences and is known for being plentiful and satisfying, complemented by attentive and friendly staff.
Rooms at the hotel are consistently described as comfortable and clean, with many visitors noting the modern decor and spaciousness. The comfort of the beds, coupled with well-equipped amenities like microwaves and refrigerators, contributes to a restful stay. The cleanliness of the rooms and common areas stands out as a defining feature, with guests frequently commending the immaculate condition of the property.
The staff at Holiday Inn Express Atlanta Airport - North are often praised for their professionalism and friendly demeanor, contributing to a welcoming atmosphere throughout the hotel. This supportive environment is consistently highlighted by visitors, enhancing the overall guest experience.
The hotel provides free Wi-Fi, which is generally well-received, although there are occasional mentions of connectivity issues. The on-site gym and pool are appreciated features, allowing guests to maintain their fitness routines conveniently. When it comes to parking, while the facilities are clean and ample, the daily fee and security concerns with car break-ins are noted downsides.
For business travelers, the hotel offers practical amenities like a business center and lobby screens with airport departure details. Although there are mixed reviews about the shuttle service's reliability, the hotel's location and amenities are well-regarded for meeting business needs.
Overall, Holiday Inn Express Atlanta Airport - North by IHG offers a comfortable, clean, and convenient stay experience, particularly excelling in location and service while providing a satisfying blend of amenities for both leisure and business travelers.