This hotel has made reasonable adjustments for wheelchair access and offers facilities specifically for disabled guests. Accessible toilets are available, contributing to a more comfortable stay for guests with mobility needs.
Summary of reviews related to the 'Accessible' category
The York Pavilion Hotel, Sure Hotel Collection by Best Western, offers a mix of accessibility features with some areas of improvement noted by guests. Positively, the hotel is easily accessible from the southern ring road and boasts free disabled parking. Its location is also highly convenient, being close to York with easy access to the city center via a park and ride service. Despite the hotel having no lift, guests noted that the downstairs rooms are ground floor accessible and some accessible rooms even come with courtyard garden doors, which is beneficial for people with limited mobility.
However, there were several concerns raised regarding its facilities for guests with disabilities. Some noted that while their accessible rooms were spacious and lovely, there were issues such as showers over baths which could be challenging for those with poor mobility. Additionally, the narrow and steep stairs to certain rooms were found unsuitable for disabled guests. Another significant concern was the allocation of disability rooms with one guest mentioning that the room they had booked for their mother was given to another guest, indicating potential room management issues.
Overall, while the York Pavilion Hotel offers good accessibility in terms of location and parking, there is room for improvement in the specific design and management of their accessible facilities.
Questionnaire
To whom is your hotel/accommodation accessible?
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Some bedrooms
Roomzzz York City is lauded for its idyllic location overlooking the River Ouse, providing a serene yet convenient spot for exploring York. Guests find the 10-15 minute walk to the city's bustling centre enjoyable with notable attractions like Cliffords Tower and the historic town center easily accessible on foot. The picturesque, quiet streets and green areas nearby add to the charm and tranquility of the setting, making it an ideal choice for a restful stay away from city noise.
The hotel offers a complimentary grab-and-go breakfast, which includes coffee, tea, fresh croissants and other pastries, praised for the convenience it brings to morning routines. While some guests expressed a desire for a more extensive selection, including hot and vegan-friendly options, the overall sentiment was positive, appreciating the simple but thoughtful touch.
Rooms at Roomzzz York City receive high marks for their modern, stylish decor and exceptional cleanliness. These well-equipped studio apartments, complete with kitchenettes and large bathrooms, cater well to both short and extended stays. Many rooms offer stunning river views, adding to their appeal and amenities like private balconies and underfloor heating enhance the guest experience. Though there were minor issues related to maintenance and room servicing, the overwhelmingly positive feedback highlights the hotel’s success in providing spacious, comfortable accommodations.
Cleanliness stands out as a key strength with many guests describing the property as spotless and well-maintained. Additionally, the complimentary amenities such as coffee and croissants are well-received, further enhancing the overall experience. While isolated instances of housekeeping lapses were mentioned, the general consensus reflects high standards of cleanliness and comfort.
The staff at Roomzzz York City consistently earn praise for their friendliness, professionalism and helpfulness. Visitors emphasize the welcoming atmosphere and exceptional customer service with specific staff members frequently recognized for their outstanding service. Despite a few mentions of less enthusiastic personnel, these instances are rare and do not detract from the overall positive impression.
Wi-Fi at Roomzzz York City is generally appreciated for its reliability and strong signal, although some guests reported issues with connectivity. Despite these occasional problems, the provision of free Wi-Fi remains a valuable amenity for many guests.
The gym facility, though small, is another appreciated feature, described as well-equipped and convenient. Guests find it to be a satisfactory addition to the hotel's amenities, enhancing their overall stay.
Parking at Roomzzz York City offers convenient underground options, though the nightly fee of £15 is noted by some as a downside. Despite occasional crowding and limited spaces, the secure and well-monitored parking is valued by many guests, adding ease and peace of mind to their stay.
Beds at the hotel receive generally positive feedback for their comfort with guests often describing them as very comfortable. However, a few guests noted the beds being too firm and expressed mixed feelings about the comfort of the sofa beds and pillows.
Overall, Roomzzz York City delivers a four-star experience with its modern, clean facilities, comfortable rooms and exceptional service. Despite minor inconveniences, the hotel's superb location, high standards and thoughtful amenities ensure a memorable and pleasant stay, making it a top choice for visitors to York.
Novotel York Centre provides a range of facilities for guests with disabilities, including wheelchair-accessible facilities throughout the hotel. All 124 rooms across 4 stories are reachable by elevator. Bathrooms with wheelchair access can be reserved, ensuring comfortable stays for guests with mobility needs.
Summary of reviews related to the 'Accessible' category
The Holiday Inn York, an IHG Hotel, generally receives positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. Many reviews commend the hotel for its wheelchair-accessible layout, spacious family rooms and ease of access both by road and local bus routes. The hotel offers easy access parking and has specially designated spaces for disabled drivers, although the availability of these spaces can sometimes be limited.
Guests appreciate the good transport links and the hotel's central location, which offers easy access into the city center by bus. The accommodations on the ground floor are accessible and the lifts provide good access to different parts of the building. Staff are described as friendly and helpful, contributing positively to the overall accessible experience.
However, some reviews point out that certain areas, such as the bathrooms, can be small and cramped, which might pose challenges for some visitors. Additionally, the hotel is noted to be slightly dated and in need of some upgrades. Despite these minor drawbacks, the overall consensus is that the Holiday Inn York remains a good option for disabled travelers due to its accessibility and convenient location.
An immersive York hotel experience awaits guests of Delta Hotels by Marriott, offering a beautiful location steps away from the York Racecourse. Nestled on five acres of lush greenery and landscaped gardens, this hotel in York impresses with a wealth of 4-star amenities, including a modern fitness center, an indoor pool, a well-maintained tennis court, and a full-service spa. Relax and rejuvenate in the spacious guest rooms and suites, all of which feature high-speed Wi-Fi access, flat-screen TVs, and plush featherbeds. Dine at Cast Iron Bar & Grill, which serves seasonally-inspired dishes crafted from local ingredients, or host a meeting in one of the 11 venue spaces for hire. Consider celebrating your wedding at this hotel in York on their verdant grounds; the gazebo is the ideal choice for an elegant outdoor party. Whether you're visiting on business or for pleasure, this family hotel in York blends charming surroundings, 4-star amenities, and warm hospitality for inspired results.
Holiday Inn York City Centre offers accessible standard rooms designed to meet the needs of travelers requiring enhanced accessibility. The hotel also provides wheelchair access, including a single manual door next to the revolving doors for convenient entry.
Summary of reviews related to the 'Accessible' category
Holiday Inn York City Centre by IHG offers a generally favorable experience for guests with disabilities, with particular praise for its mobility adapted and accessible rooms. These rooms are thoughtfully laid out for wheelchair users, enhancing the comfort and convenience of the stay. The hotel's proximity to the city centre makes it a suitable choice for those with mobility issues, allowing easy access to local amenities without the need for a car. For those driving, the car park is conveniently close and accessible.
The staff, notably Rochelle and Surenderal, receive commendations for their kindness and willingness to ensure guest comfort. They go the extra mile, even organizing accessible taxi services for guests heading to the train station. Despite this, guests did encounter issues, such as a consistently problematic lift and occasional discomfort with the beds. However, the staff's proactive approach and helpful nature seem to mitigate these setbacks, contributing to an overall positive experience for many visitors.
Offers several accessibility features that cater to guests with disabilities, ensuring a comfortable stay close to York's vibrant city center. The hotel boasts easy access to all major attractions and is within walking distance to various central spots. The wheelchair-accessible bathrooms received positive feedback for their overall design and ease of use.
Summary of reviews related to the 'Accessible' category
Hotel Indigo York, an IHG Hotel, offers several accessibility features that cater to guests with disabilities, ensuring a comfortable stay close to York’s vibrant city center. The hotel boasts easy access to all major attractions and is within walking distance to various central spots including the Shambles Market and other key sights.
The wheelchair-accessible bathrooms received positive feedback for their overall design and ease of use, making them highly suitable for guests with mobility issues. Accessible rooms are described as spacious and equipped with necessary accessories to facilitate a comfortable stay. Disabled parking spots are available, enhancing the convenience for those traveling by car.
However, accessibility in certain areas of the hotel presents some limitations. Some guests found the accessible twin rooms to be on the smaller side and noted a few issues such as room smells and dust. Step-free access is provided at the hotel entrance, but not all rooms are easily reachable without steps. The lift, while functional, is modest in size and the hallways can feel cramped, which might be a constraint for guests using mobility aids.
While the hotel scores high in terms of location and accessibility to the city's attractions, there are areas for improvement. For example, room doors and general design elements could benefit from upgrades to better meet the needs of disabled guests. Despite these minor drawbacks, the hotel’s strategic location and easy access to York’s offerings make it a convenient choice for travelers with disabilities seeking to explore the city.
This hotel features accessible rooms with lowered bathroom fixtures and fittings, and some rooms include roll-in showers. It offers wheelchair accessible parking, a wheelchair-accessible registration desk, fitness center, and meeting spaces, ensuring ease of movement throughout the property.
Summary of reviews related to the 'Accessible' category
Middletons offers an accessible and convenient location for those with disabilities, making it easy to reach both the hotel and the town center, which is just a short walk from the river and other major city attractions. Guests appreciated the availability of ground-floor accessible rooms and ADA-compliant facilities. The rooms themselves were well-presented, clean and well-maintained, which contributed to an overall pleasant stay.
However, certain areas revealed challenges that might affect guests with disabilities. Some parts of the hotel, including the steep and poorly lit external ramps, posed difficulties and there were issues with accessibility in some shower rooms. In particular, the remote placement of some accessible rooms relative to communal areas required navigating steep ramps, which might not be ideal in adverse weather conditions.
Unfortunately, the lack of a lift in some areas added another layer of difficulty, especially for those allocated rooms far from key facilities like the bar and reception. The staff, however, were frequently praised for their friendliness and willingness to help, making the overall experience more comfortable despite the accessibility challenges.
While the easy access by public transport and well-maintained facilities stand out, potential guests with disabilities might want to inquire about specific room locations and pathways in advance to ensure a smoother stay.
Hilton York offers three accessible bedrooms with widened bedroom and bathroom doors, featuring wheel-in wet rooms with sinks, toilets, support bars, and rails. These rooms include pull alarm cords in both the bedroom and bathroom. The hotel also has a lowered section at the reception counter for wheelchair access and provides large print menus.
Summary of reviews related to the 'Accessible' category
The Hilton York offers a range of features catering to guests with disabilities, making it a convenient choice for those with mobility challenges. The hotel provides accessible rooms equipped with suitable facilities and lower sink amenities, along with shower areas designed with strategically placed handrails for added safety. Disabled-friendly parking is also a highlight with free parking for Blue Badge holders located directly opposite the hotel, ensuring easy access. Guests appreciated the convenient valet parking service and mobility scooter accessibility.
The hotel's location is another advantage, being close to main attractions, which is particularly beneficial for guests with mobility issues. However, some reviews noted that the design of the accessible bathrooms could be improved, as issues with flooding and small sinks were reported, which affected usability. Despite these drawbacks, overall accessibility is considered good with disabled ramps and plug sockets enhancing the convenience for guests with disabilities.
The Watergate Inn enjoys an exceptional location in the heart of York, making it a prime choice for exploring the city's attractions. Guests rave about its close proximity to shops, bars, restaurants and major tourist sites like the Shambles, complemented by easy access to public transportation and free parking. Despite its centrality, the inn offers a peaceful setting near the river. Clean and comfortable rooms, combined with friendly, helpful staff, contribute to its excellent overall value, making it a popular choice for visitors.
Breakfast at the inn is a standout feature with guests praising the quality and taste of the full English breakfast, often described as very good, fantastic and delicious. Fresh, good-quality produce adds to its appeal and the substantial portions and cooked-to-order meals offer excellent value for money. Although availability and timing can be inconsistent, the breakfast experience generally enhances guests' stays.
Dinner at the inn receives enthusiastic accolades for its amazing, excellent and delicious offerings, notably the beautiful fish dishes and Eggs Benedict with smoked salmon. The varied menu, including standout fish and chips and chicken gyros, ensures guests have ample choices. The new ownership has revitalized the dining experience, making the bar more lively while adding a Pizzeria/Grill house described as "very, very nice." Despite occasional mentions of needing to seek meals outside, the quality of food and cocktails makes dining at the inn a compelling experience.
Rooms at The Watergate Inn are frequently commended for their cleanliness and comfort, suitable for short stays. While some rooms are spacious and well-equipped, others are noted for being small and basic. The decor could benefit from updates and better maintenance, but overall, the functional facilities and charm meet many guests' needs, especially for budget-friendly accommodation.
Cleanliness is a strong point for the inn with many guests noting spotless and tidy rooms and bathrooms. However, occasional issues like dirty blinds, mold and dust have been reported, suggesting areas for improvement. Nonetheless, the inn's clean environment, combined with its excellent location, makes it a favorable choice for short stays.
Staff at The Watergate Inn consistently receive high praise for their friendliness and helpfulness, contributing significantly to guest satisfaction. The bar staff are also noted for their warm and accommodating service, enhancing the overall experience. Despite minor issues, the exceptional service from the staff ensures guests feel well-cared-for throughout their stay.
The WiFi service receives mixed reviews. Positive feedback indicates that once connected, the WiFi performs well, but many guests experience difficulties with incorrect passwords and weak signals, detracting from the overall experience.
The beds at the inn receive mixed reviews with some guests finding them clean and comfortable, while others report them as hard, lumpy and in need of better support. Issues like creaky bedframes and poor mattress quality have been noted, leading to less restful experiences for some guests.
Rated as a three-star establishment, The Watergate Inn offers basic, comfortable and affordable accommodations, ideal for budget-conscious travelers. The decor may be dated and minor issues like occasional noise and cold rooms have been mentioned, but the great value and excellent location make it a practical choice for visitors.
The inn is highly recommended for travelers with dogs, offering exceptional dog-friendly facilities and services. The staff's efforts to accommodate pets create a welcoming and engaging environment, though a wet dog smell has been noted occasionally. Overall, The Watergate Inn is a hospitable retreat for pet-loving travelers.
Cocoa Apt York City receives considerable acclaim for its exceptional location, comfortably nestled within the historic city and providing easy access to York's vibrant attractions. Guests appreciate the apartment’s proximity to the city center while still offering quiet surroundings, with various bars and restaurants conveniently nearby. The property is characterized by its spacious, clean, and modern design, providing a high standard of living with soundproofed interiors. The historical charm of being part of the old Rowntree factory further enhances the experience.
The rooms are spacious and elegantly decorated, frequently praised for their large, comfortable beds that ensure a restful stay. Guests admire the opportunity for entertainment due to the appealing size and comfort of the apartments, which are suitable for up to four people. The property's modern and immaculate interiors contribute to a luxurious feel, complemented by stunning decor and lovely bathrooms.
Cleanliness is a standout trait, with visitors consistently commending Cocoa Apt as spotlessly clean, embodying a modern and stylish interior that contributes to a serene environment. Despite occasional minor issues, such as bathroom door locks needing attention, the overall impression is overwhelmingly positive, with the apartment offering a tidy and comfortable retreat.
The staff experience is generally positive, with the host maintaining good communication and being prompt in resolving issues. The host’s accessibility and helpfulness are appreciated, despite a few instances of less favorable encounters.
Parking is a secure and appreciated feature, offering reserved spots close to attractions. Although some guests find the space tight and challenging to navigate, the convenience of parking is a noted advantage, especially for those traveling by car.
Lastly, the beds receive high praise for their exceptional comfort, accompanied by modern furnishings and quality bed linen. Guests enjoy the welcoming atmosphere, enhanced by comfy sofas and lovely showers. Cocoa Apt York City consistently delivers a restful and comfortable stay, making it a highly recommended choice for travelers seeking stylish and convenient accommodations in the heart of York.
Riverside Apartment York is highly regarded for its prime location along the picturesque riverside, serving as an ideal base for exploring the historic city of York. Just a short walk from the vibrant town center, guests have easy access to major attractions, cultural sites, theaters, restaurants, cafes, and shops. The apartment's serene and quiet atmosphere offers a restful retreat amidst the city's bustling activity, with excellent cleanliness enhancing the experience. The bright, airy, and modern accommodations are consistently praised for their spotless condition and homely vibe, ensuring a comfortable stay. Guests also appreciate the incredible hospitality provided by the owner, Clare, whose warm demeanor and exceptional service make visitors feel welcome. Her outstanding communication, helpful advice, and flexibility further enhance the guest experience. Additionally, the beds are frequently noted for their comfort, contributing to a relaxing and cozy environment. Overall, Riverside Apartment York is celebrated for balancing convenience and comfort, making it a top choice for those visiting York.
The Queens Hotel & Victoria Cloisters Apartments in York presents a compelling option for travelers seeking excellent value in a prime location. Situated right by the River Ouse, the hotel's central position offers easy access to York's historic attractions, including York Minster and The Shambles, as well as shops and dining options, contributing to a memorable experience for guests. The scenic river views from many rooms add to the charm of the stay.
Guests consistently praise the comfortable and spacious rooms, which are impeccably clean and often well-furnished. Despite some areas exhibiting dated decor, the accommodations provide a relaxing atmosphere, further enhanced by cozy beds that contribute to restful nights. The cleanliness of the hotel and attentiveness of the staff foster a welcoming and pleasant environment.
The hotel is particularly noted for its breakfast offerings, which include a hearty full English breakfast that receives high acclaim for its quality and taste. While there are occasional issues with variety and temperature, the overall breakfast experience, combined with friendly service, is a satisfying start to the day for most guests.
Dinner experiences are more varied, with some guests appreciating the well-prepared meals and carvery, while others mention limited menu options, especially for dietary needs. However, the hotel's convenient location provides access to alternative dining venues for those exploring broader culinary options.
The staff at The Queens Hotel & Victoria Cloisters Apartments frequently receive accolades for their friendliness and professionalism, ensuring smooth interactions and a positive guest experience. Family travelers find the hotel accommodating, with clean and sizable rooms and helpful amenities, although some areas may not fully cater to young families or teens.
While Wi-Fi connectivity poses challenges, with reports of unreliable service, the hotel is reportedly working on improvements to meet modern demands. Parking is a significant advantage, offering secure and convenient facilities despite limited spaces, a benefit appreciated by many guests.
Overall, The Queens Hotel & Victoria Cloisters Apartments provides a three-star quality experience with its impressive location, comfortable accommodations, and attentive staff, making it a highly recommended choice for those visiting York and seeking a blend of relaxation and exploration.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 75 hotels in and around Deighton