This hotel is a trailblazer in accessibility, being the first UK hotel to install a fully equipped Changing Places toilet. It offers five accessible bedrooms with features like profiling beds and removable ceiling hoists, a sensory room, an accessible pool with hoist, and a beach wheelchair available for loan. Dedicated accessible parking and external lift access are also provided.
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Summary of reviews related to the 'Accessible' categoryMarsham Court Hotel may not be the best option for guests with mobility problems as some rooms require climbing lots of stairs and don't have direct lift access. The lift available is said to be tiny and difficult to use and the wheelchair/buggy lift at the front entrance is also not easy to operate. However, the hotel does offer accessible facilities for disabled guests, including a sensory room and some guests did not mention any issues with accessibility during their stay. Guests who require a cooler room temperature may want to note that some rooms have no way to turn off the bathroom radiator, which may make them uncomfortably hot. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in all rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? This Autumn we are installing a Changing Places facility and sensory room making us the first hotel in the UK to provide these facilities for disabled guests. Staff will be receiving disability awareness training. A wheelchair-accessible lift is also being installed at the front of the building. We an official training centre for CHI Training (Classroom in the Heart of Industry) which supports kids aged 16-18 with learning differences to gain a recognized qualification in the hospitality and retail industries. Interconnecting rooms are available for guests traveling with a carer or companion. 2 Bedrooms will have hoists fitted to aid disabled guests.
This hotel has received a perfect accessibility score in a study by Handicare and Age Co., being recognized as the most accessible among top-rated UK hotels. It actively collaborates with AccessAble to continuously enhance its accessible features.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
The hotel has 10 accessible rooms on the mezzanine level with adjoining options available for family, friends and carers. Each accessible room features power-assisted doors, functionally adapted furniture, a spacious design for wheelchair users and an accessible bathroom.
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Summary of reviews related to the 'Accessible' categoryThe Copthorne Tara Hotel London Kensington receives generally positive feedback concerning its accessibility for guests with disabilities. The hotel's location is frequently highlighted as a major advantage, being conveniently situated near several accessible tube stations and bus routes, making sightseeing and exploring London much easier. Taxis are readily available from the hotel, further enhancing mobility for those with special needs.
The hotel itself is described as having good accessibility features, including wheelchair-accessible rooms, accessible public facilities and disabled parking spaces with blue badges. The entrance and main areas of the hotel are noted as being accessible for people with disabilities with good lift access to various floors.
However, there are some areas for improvement. Guests have pointed out the need for more walk-in showers in the rooms and mentioned occasional lift issues. The lack of a ramp at the entrance and a few steps may pose challenges for those relying on wheelchairs. Despite these points, overall feedback indicates that the hotel is quite accessible, providing a convenient and quiet stay for guests with disabilities. Show more
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Deluxe and Executive
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Deluxe and Executive
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Is there anything that you would like to highlight, add or clarify? Emergency Evacuation Chairs on site and staff trained. Portable emergency pagers, induction loops and vibrating pillows available.
The property provides accessible rooms, including handicap and wheelchair-accessible options, catering to various needs. Guests benefit from the hotel's convenient accessibility by public transport, including bus or subway, and on-site parking is available.
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Summary of reviews related to the 'Accessible' categoryThe LaLit London - Small Luxury Hotel of the World offers several amenities geared toward accessibility for guests with disabilities. The property features accessible rooms that cater to various needs, including handicap and wheelchair-accessible options. Guests appreciated the ease of access to the hotel, which is conveniently reachable by bus or subway. Additionally, parking is available, enhancing the convenience for all visitors. However, there were some mentions of a lack of certain facilities that might be necessary for those with specific accessibility needs. Show more
Accessible Fairmont King Rooms are available with accessible features in both the bedroom and bathroom, including spacious walk-in showers. Wheelchair-accessible parking is also provided.
This hotel has been around since the 1800s and is a favorite of the most seasoned traveler. It has 6 elegant accessible hotel rooms, roll-in showers, a doorman and elevators throughout.
This hotel is frequently recognized and listed as an accessible accommodation option in London. It provides facilities and services designed to cater to guests with various accessibility requirements.
The hotel offers accessible entrances and facilities, including wheelchair-accessible rooms and accessible bathrooms. Easy-to-use lifts are available throughout the property, ensuring convenient movement for all guests.
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Summary of reviews related to the 'Accessible' categoryThe DoubleTree by Hilton London Angel Kings Cross offers a generally positive experience for travelers with disabilities, standing out for its accessible entrances and facilities. The hotel's location is lauded for its convenience, being close to both tube and bus stations, making it easily accessible for guests needing mobility aids. The hotel ensures good accessibility with features such as wheelchair-accessible rooms, accessible bathrooms and easy-to-use lifts.
Guests frequently highlight the staff's attentiveness and helpfulness, contributing significantly to a positive stay. Cleanliness and modernity of the hotel also receive accolades. However, there are some areas for improvement noted by guests. Some accessible bathrooms lack design consideration and certain rooms meant for disabled guests can be too small or uncomfortable due to poor layout or features like low sinks and limited storage.
Parking options are praised with handicapped spaces readily available. Despite occasional issues like heaters not working, crowded elevators and occasional disorganization in room assignments, the staff generally manage to address concerns promptly, enhancing the overall experience. For those dependent on accessible amenities, the hotel provides comfortable, disability-friendly rooms outfitted with walk-in showers.
Overall, the DoubleTree by Hilton London Angel Kings Cross is a solid choice for travelers with disabilities due to its helpful staff, convenient and accessible location and a commitment to accommodating various accessibility needs. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryGuests with disabilities will find accessing DoubleTree by Hilton York a breeze with their disabled parking being noted as excellent. While some guests have had difficulty reaching their rooms with steep stairs and distant lifts, accessible rooms are available upon request. Positive comments included being pleasantly surprised with no stairs and accessible rooms being described as such. A warning to note was one guest stating very steep steps into the bathroom being potentially dangerous. Overall, accessibility was noted as easy to find and disability parking was excellent. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryHilton London Angel Islington offers various accessible facilities, making it a reasonable choice for guests with disabilities. The hotel provides accessible rooms and bathrooms, ensuring easy wheelchair access. Many areas within the hotel are well-connected and accessible via lifts. Guests appreciated the easy accessibility of the location, which is close to public transport options like the tube and bus, making exploring the city convenient.
The hotel's staff received praise for their friendliness, professionalism and welcoming demeanor, contributing positively to the overall experience of guests with disabilities. Hilton London Angel Islington is equipped with several disabled-friendly features, such as wheelchair-accessible routes and rooms. However, a few reviews highlighted some challenges, such as issues with the functioning of the lift to the street, the inaccessibility of certain hotel areas or the absence of specific requested accommodations like a raised toilet seat.
While some guests faced difficulties in maneuvering within the room or reaching out to reception for assistance, the hotel generally met the facilities expected for disabled access. Its prime location, reasonable pricing and accessible amenities make it a practical choice for travelers with disabilities, despite the few areas that could benefit from improvement. Show more
This hotel features a Standard Accessible Room designed for ease of use and wheelchair accessibility. A lift is available for access, and the registration desk and common/public areas are wheelchair accessible, ensuring comfort and convenience.
Ramside Hall Hotel offers accommodation for visitors with disabilities and is generally accessible to disabled visitors. It provides designated parking, ramp/level access, and facilities for hearing and visually impaired guests, including guide dogs.
