Hampton Inn & Suites Harvey New Orleans Westbank is highly regarded for its favorable location, accommodating staff, and overall positive guest experience. Located conveniently off the street, it offers easy accessibility while maintaining a pleasant and comfortable surrounding environment. The front desk staff consistently receives accolades for their friendly and attentive service, which enhances the experience already bolstered by the hotel's cleanliness and comfortable facilities.
Guests are particularly pleased with the spacious and clean king rooms, which contribute significantly to a satisfying stay. The comfort of the beds and pillows adds to a restful night's sleep, appealing to both individual travelers and larger groups, thanks to the available sleeper sofas in certain rooms. Minor inconveniences such as bedding preferences or room type misalignments are promptly addressed by the attentive staff.
The breakfast offerings at Hampton Inn & Suites Harvey New Orleans Westbank generally leave a positive impression, with many guests enjoying the variety and quality of food provided. Complimentary snacks and water add a nice touch to the morning routine. Although there are minor critiques regarding specific breakfast elements or service, the experience typically aligns with guest expectations for a satisfying start to the day.
Cleanliness is a standout feature, with guests frequently praising the spotless and modern atmosphere that the hotel maintains throughout the property. This attention to detail creates a serene and inviting environment, complemented by the hotel's commitment to safety and quietness.
Overall, Hampton Inn & Suites Harvey New Orleans Westbank provides a welcoming and hospitable atmosphere, where the professional and friendly staff play a key role in ensuring a pleasant stay. From the cleanliness of the rooms to the quality of breakfast and the exceptional service, the hotel offers an excellent choice for travelers seeking convenience, comfort, and peace of mind.
The Courtyard by Marriott New Orleans Westbank/Gretna is highly regarded for its superb location, modern accommodations, and exceptional service. Situated on the Westbank, the hotel offers guests easy access to New Orleans’ vibrant attractions, including the lively French Quarter and downtown, while providing a peaceful suburban retreat. Guests appreciate the close proximity to expressways and the cruise port, as well as the variety of dining options within walking distance.
Many visitors commend the hotel for its cleanliness and comfort, noting the immaculate state of both public areas and rooms. The spacious accommodations are tastefully furnished, featuring modern amenities such as a fridge, microwave, and coffee maker, along with stylish designs that align with online representations. Beds receive notable praise for their comfort, contributing to restful sleep, and spacious bathrooms with large walk-in showers are appreciated, despite occasional reports of insufficient water pressure.
The breakfast experience, though varied in terms of opinions, garners positive feedback for the quality of food and service at the bistro, with individual staff members like Christina being singled out for enhancing the experience. While some guests express disappointment over the lack of complimentary breakfast and free coffee, the grab-and-go breakfast option is valued.
Guests consistently highlight the friendliness and professionalism of the staff, particularly the front desk team, which ensures smooth check-ins and goes above and beyond to cater to guest needs. The hotel's convenient location and the staff's attentive service contribute significantly to the overall positive guest experience, with many expressing a desire to return.
Overall, the Courtyard by Marriott New Orleans Westbank/Gretna provides a clean, comfortable, and inviting atmosphere, making it an excellent base for travelers seeking a blend of urban excitement and tranquil relaxation.
The Hampton Inn and Suites New Orleans Convention Center impresses guests with its exceptional location, close to the Convention Center and the cruise port, making it a convenient choice for both business travelers and cruise passengers. The hotel's proximity to major attractions such as the French Quarter, World War II Museum and Riverwalk Outlet adds to its appeal. The vibrant yet peaceful surroundings, coupled with easy access to the interstate and local transportation, offer a strategic base for exploring New Orleans.
The complimentary breakfast receives positive feedback for its variety and freshness. Guests particularly enjoy the selection of waffles, eggs, sausages and cheese omelets. Despite some mixed reviews about quality and consistency, the breakfast is generally appreciated for its convenience and cost-effectiveness, coupled with excellent staff service in the dining area.
Rooms at the hotel are often highlighted for their spaciousness, comfort and modern decor. Cleanliness is well-regarded and amenities like microwaves and fridges enhance the guest experience. King suites are notably spacious, suitable for large families. However, some guests report issues with dated decor, maintenance problems and inconsistent housekeeping services. Despite these concerns, the overall room experience remains positive.
Cleanliness throughout the hotel is generally praised with many guests commending the pristine condition of common areas and rooms. Nonetheless, occasional lapses in room cleaning and maintenance have been noted, requiring some attention to maintain consistency.
The staff is a standout feature, frequently described as friendly, helpful and professional. The Southern hospitality displayed by the front desk and valet personnel contributes significantly to the welcoming atmosphere. Although there are isolated incidents of less courteous service, the majority of interactions are positive.
The pool is considered small but well-maintained, providing a pleasant space for relaxation, particularly for children. Some guests appreciate the allowance of alcohol in the pool area, enhancing their leisure experience.
Valet-only parking is secure and convenient but considered expensive by many guests. At around $42 per night, the cost is a common point of contention with no self-parking options available and street parking located several blocks away.
The hotel caters well to families, offering spacious accommodations, friendly services and amenities that facilitate a comfortable stay. The beds are generally praised for comfort, although some maintenance and cleanliness issues have been reported.
As a three-star hotel, the Hampton Inn and Suites offers reliable facilities and an overall good experience, though some guests suggest updates could enhance the property. For business travelers, the hotel's location and amenities, including conference rooms and spacious, quiet accommodations, make it a practical choice.
In summary, the Hampton Inn and Suites New Orleans Convention Center provides a comfortable and convenient stay with excellent service, strategic location and family-friendly amenities, despite some areas needing attention.
The Hilton Garden Inn New Orleans Convention Center is highly regarded for its prime location and convenient access to key attractions, such as the French Quarter and Riverwalk Mall, making it a favored choice for both leisure and business travelers. The hotel's proximity to the New Orleans Convention Center and the city's bustling port enhances its appeal for conference-goers and cruise passengers alike. Guests appreciate the surrounding area's rich dining and shopping options, along with easy access to local transport.
Room cleanliness receives significant praise, with guests frequently commenting on the spacious, comfortable accommodations complemented by modern amenities such as Keurig coffee makers, small refrigerators, and microwaves. Guests generally find the rooms to be restful, highlighted by comfortable beds and excellent shower pressure. However, some minor criticisms include issues with room lighting and noise from neighboring rooms.
The hotel staff is consistently lauded for their professionalism and friendliness, with particular employees receiving mention for exceptional service. Guests appreciate their helpful nature, finding the check-in and check-out processes efficient. Cleanliness, both in the rooms and common areas, is another standout aspect, contributing to a welcoming and tranquil environment despite the hotel's vibrant surroundings.
The breakfast offerings receive mixed reviews due to their additional cost, though many guests enjoy the taste and variety available, enhanced by attentive staff service. However, the high price point and occasional inconsistencies dampen the experience.
The hotel's free WiFi garners mixed reviews, offering a positive experience for some, particularly Hilton Honors members, yet posing access and connectivity challenges for others. The fitness center, while small, is adequate for most guests' needs, and the pool is well-maintained and enjoyable, though some visitors suggest that enhancements in maintenance and space could improve it further.
Parking is a common concern, primarily due to high costs, although some guests appreciate the convenience of valet services. Overall, the Hilton Garden Inn New Orleans Convention Center is regarded as a reliable and comfortable option, providing good value for its price, with many guests indicating satisfaction with their stay and a willingness to return.
Hilton New Orleans Riverside shines as a top choice for visitors thanks to its prime location, abundant amenities and commendable service. Situated in the heart of New Orleans, the hotel is within walking distance to major attractions like Harrah's Casino, Bourbon Street, the French Quarter and the Riverwalk. This makes the hotel an excellent base for both leisure and business travelers. Guests particularly appreciate the scenic views of the Mississippi River and the ease of access to various dining options with popular restaurants such as Drago's Seafood and Ruth’s Chris Steak House nearby.
The breakfast experience here is generally positive with many guests enjoying the variety and quality of the food served. While some found the breakfast costly, the majority appreciated the delicious complimentary options and the excellent service provided by the wait staff, particularly Debbie. The dinner options, especially at Drago's, receive high praise for their delicious offerings, although the limited dining choices and restaurant's early closure were noted as minor drawbacks.
Guest rooms are frequently praised for their cleanliness, spaciousness and comfortable ambiance. Many visitors highlight the stunning views from their rooms, particularly those overlooking the river or city. Although some guests noted issues with outdated decor and occasional cleanliness lapses, the overall maintenance and cleanliness of the rooms were positively remarked upon.
In addition to the rooms, the hotel is lauded for its well-kept and inviting environment, maintained by an excellent housekeeping team. Despite some instances of erratic maid service and stained towels, the majority of the guests compliment the hotel's cleanliness and the friendliness of the staff. The staff, particularly the housekeeping and bellmen, are often described as friendly, helpful and accommodating, although there are occasional mentions of inconsistencies in guest service, particularly at the front desk.
The fitness amenities at the Hilton New Orleans Riverside are deemed excellent by many guests with a well-equipped gym that includes a spacious fitness area and pool. Some noted that the gym equipment could use an update, but the general sentiment is positive. However, an entry fee of $12 per day for the gym might be a consideration for budget-conscious travelers.
Parking is a mixed aspect with the hotel offering secure and convenient parking, albeit at a high cost. Many guests feel that the parking fees are excessive and found the parking garage confusing and poorly lit. Clearer explanations and better lighting could enhance the parking experience.
The hotel is highly regarded for being family-friendly, offering spacious accommodations and various family-oriented activities. Its location is deemed perfect for family outings, particularly in the French Quarter.
Additionally, the hotel's position makes it an excellent choice for those looking to explore New Orleans' vibrant nightlife with various nightclubs and bars just a short distance away.
Overall, Hilton New Orleans Riverside offers a blend of exceptional location, comfortable accommodations and attentive service, making it a preferred choice for many guests visiting New Orleans.
Embassy Suites by Hilton New Orleans Convention Center is a favored choice for travelers largely due to its prime location and excellent service. Nestled in the heart of New Orleans, the hotel is conveniently close to major attractions such as the French Quarter, Bourbon Street, and the Riverwalk, making it an ideal spot for both leisure and business guests. Its central position also provides easy access to the convention center and cultural landmarks, further enhancing its appeal.
Guests consistently praise the breakfast offerings, highlighting the delicious variety and the standout omelet station, which contributes to an exceptional start to their day. This, coupled with a welcoming evening happy hour, adds considerable value to their stay. The staff, including standout members like Marvin at the front desk and Diane, the concierge, are noted for their friendliness and professionalism, enhancing the overall hospitality experience.
The rooms at the Embassy Suites are spacious and comfortable, with many guests appreciating the excellent views and sound-blocking features that ensure a peaceful environment. Despite some reports of outdated decor and minor maintenance issues, most visitors find value in the room offerings, especially in relation to the hotel's proximity to local attractions.
Cleanliness is another strong point, with most guests finding the hotel super clean and well-maintained. However, occasional remarks about bathroom cleanliness and property age do arise. The hotel provides a family-friendly atmosphere, with spacious rooms and a fun pool area that particularly caters to young guests. Families also benefit from the complimentary breakfast and engaging lobby activities.
Parking is a mixed aspect of the hotel experience due to the high cost of valet service and the lack of alternative options. However, the convenient location minimizes reliance on personal vehicles, somewhat mitigating this concern.
While bedding comfort receives varied opinions, with some guests finding them very comfortable and others less so, the diligent staff readily address any issues to maintain guest satisfaction.
Overall, Embassy Suites by Hilton New Orleans Convention Center offers solid value for travelers, balancing affordability with quality service. Although it no longer holds a five-star status, the hotel's comprehensive offerings and strategic location make it a solid option for visitors looking to explore New Orleans from a comfortable and convenient base.
The Mercantile Hotel in New Orleans stands out as a highly recommended lodging choice for its exceptional location, spacious rooms, friendly staff and overall positive atmosphere. Nestled in the bustling yet serene Warehouse District, the hotel offers convenient access to top attractions like the French Quarter, convention center, museums and local dining spots. Guests appreciate the peace of the surrounding area while still being within walking distance to hotspots such as Jackson Square, Canal Street and Bourbon Street.
The complimentary breakfast, though receiving mixed reviews, is a valued addition for many guests. It provides a range of items such as eggs, sausage, muffins and excellent coffee. While some note a lack of variety and occasional quality issues, many guests find it to be a satisfying and convenient start to the day.
Though the hotel's restaurant is currently closed, the bar experience, especially thanks to bartenders like Tommy, remains highly praised. Guests enjoy the boutique feel of the bar, the quality of appetizers and the helpful dining recommendations from the staff. The bar provides a cozy spot to unwind with good drinks despite a few operational hours concerns.
The rooms at The Mercantile Hotel are frequently highlighted for their generous size, cleanliness and thoughtful design. With separate living areas, record players and vinyl collections, the suites feel more like small apartments, making them ideal for families and groups. While some maintenance issues are noted, such as air conditioning problems and thin walls, they are generally overshadowed by the positive aspects of room comfort and unique New Orleans charm.
Cleanliness receives mixed feedback with many guests noting very clean and well-maintained rooms and public areas, while others report inconsistencies in housekeeping. Despite these mixed experiences, the staff significantly enhances the guest experience with their friendliness and helpfulness. Individuals like Ms. Donna and Rahim are commended for their excellent service, helping to create a welcoming and stress-free environment.
The hotel’s free WiFi service has varied reviews with some guests finding it reliable and others experiencing connectivity issues. Similarly, the gym, although clean and conveniently located, is criticized for being too small and lacking equipment. The valet parking service, while convenient, is seen as expensive with some guests noting a lack of clear communication regarding parking options.
Despite a few areas for improvement, The Mercantile Hotel remains a favored choice for families and travelers seeking spacious accommodations, friendly service and an ideal location to explore New Orleans. The positive reviews underscore the hotel’s commitment to providing a comfortable, enjoyable stay, enriched by local character and convenience.
Overall, Four Seasons New Orleans offers a luxurious and exceptional experience for guests. The hotel is located in a prime location and boasts exceptional facilities. The staff is friendly, helpful and ensures guests are well taken care of during their stay. Noise level is not a concern, making for a comfortable and relaxing stay. Whether it's a special occasion or a first-time five-star experience, Four Seasons New Orleans is the perfect choice for those seeking a top-quality trip. Enjoy the outstanding services and facilities and prepare for an unforgettable stay.
Sonesta ES Suites New Orleans Convention Center garners positive reviews for its exceptional location, spacious rooms and friendly staff. Situated in a quiet, safe neighborhood, the hotel is conveniently close to key attractions like the WWII Museum, the French Quarter and Ernest N. Morial Convention Center, making it ideal for both leisure and business travelers. Although some guests initially find the hotel tricky to locate, it compensates with its centrality and ease of access to public transport.
The breakfast service is well-received with a variety of selections including fresh fruit, eggs and sausage, which most guests find plentiful and satisfying. Nonetheless, some feel the offerings could be more varied and healthier and there's occasional crowding in the breakfast area. Despite these minor drawbacks, the helpfulness and courteous service of the breakfast staff enhance the overall experience.
Rooms at the hotel are praised for their spaciousness and homely vibe, often compared to small apartments equipped with modern kitchen appliances. Guests appreciate the clean, well-maintained rooms and restful atmosphere, although occasional issues with cleanliness, maintenance and minor inconveniences like faulty door locks and musty smells are noted.
Cleanliness across the property is generally praised, but inconsistent housekeeping standards, such as periodic instead of daily cleaning and occasional issues like dirty carpets and dated furnishings, suggest room for improvement.
The staff frequently receive high marks for their friendliness and professionalism, adding to the positive guest experience. Notable mentions include the valet staff, who are lauded for their exceptional service.
WiFi service at the hotel gets mixed reviews; while some guests find it satisfactory, others report frequent connectivity issues, particularly in the evenings.
The gym is valued for its functionality and good selection of equipment, although it's noted to be small and minor improvements like providing cleaning supplies for equipment would enhance the experience. The pool area is generally appreciated, but issues like murky water, overcrowding at times and early closure diminish its appeal for some guests.
Parking at the hotel also receives mixed feedback. While valet service is effective, the high cost and limited availability of parking spots can be frustrating. Guests do find some relief in the free street parking available on weekends.
Families find the hotel accommodating with spacious suites, a quiet environment and family-friendly amenities such as a pool and basketball court. However, some minor inconveniences like small in-room trash cans and early pool closure times could be improved.
The comfort of the beds yields overall positive feedback with many highlighting their comfort despite a few guests finding them too firm or criticizing the smaller-than-expected size of the queen beds.
In summary, Sonesta ES Suites New Orleans Convention Center offers a comfortable, well-located base for exploring New Orleans with spacious accommodations, a helpful staff and a mostly pleasant stay for both business and leisure travelers. Some areas, such as variety in breakfast options, consistent cleanliness and parking costs, could benefit from enhancements.
Loews New Orleans Hotel enjoys consistent acclaim for its prime location, cleanliness and exceptional service. Ideally situated, the hotel offers guests easy access to the French Quarter, Magazine Street, Canal Street and key attractions such as Caesar’s Casino and the convention center. Despite its proximity to vibrant city life, the hotel maintains a peaceful environment, making it convenient yet serene. Transport options like Uber, Lyft, trolley and ferry services further enhance its accessibility.
Guests frequently commend the well-appointed, spacious and clean rooms adorned with beautiful vintage decor and equipped with luxurious amenities, including cozy beds, two TVs in some suites and separate tubs and showers. The stunning views from higher floors amplify the experience. Families appreciate the family-friendly amenities and swimming pool, positioning it as a versatile destination for all types of travelers.
Breakfast at the hotel's restaurant receives largely positive reviews, especially for its wide variety and delicious beignets. Room service also provides quality meals. However, some guests noted the high cost of the breakfast buffet and limited choices on Sundays. Many found nearby options, such as 'Mothers' restaurant, to offer great alternatives.
The cleanliness of the property is another highlight with many guests noting the immaculate and well-maintained nature of the hotel. Despite minor issues with the pool, hot tub and sauna, the overall guest experience remains highly positive due to the hotel's serene and elegant atmosphere.
The staff at Loews New Orleans Hotel is consistently praised for their friendliness and helpfulness. They provide exceptional service, accommodating special requests like early check-ins and displaying kindness towards children. The welcoming nature and attentiveness of the staff significantly enhance the guest experience.
The hotel's gym, though noted for some dated equipment, is spacious and well-equipped. The fitness center receives positive feedback for its ambiance and facilities like the pool and sauna, which add to the overall positive impression despite a few maintenance issues.
The indoor swimming pool and hot tub are appreciated for their convenience, although some guests noted the need for maintenance and cleaning. Despite these concerns, the facilities are generally regarded positively.
In summary, Loews New Orleans Hotel combines an excellent location, beautiful and clean rooms, comfortable beds and outstanding service, making it a highly recommended choice for an enjoyable visit to New Orleans. The hotel's amenities, friendly staff and convenient setting ensure a memorable and comfortable stay for all visitors.
Le Meridien New Orleans enjoys a prime spot in the heart of the city, offering visitors easy access to the French Quarter, waterfront, museums, restaurants and vibrant nightlife. The hotel's central location makes it a great starting point for exploring New Orleans on foot or with a short ride. Cleanliness and well-kept facilities enhance the overall experience, complemented by friendly and professional staff who provide a welcoming and helpful demeanor. The rooftop pool, fitness facilities and general ambiance contribute to a pleasant stay, creating a comfortable retreat amidst the bustling city.
Guests' breakfast experiences are varied; while the food quality and staff service received high praise, the lack of complimentary options and occasional operational issues of the restaurant were noted. The rooms were repeatedly appreciated for their spaciousness and comfort with many enjoying large accommodations and impressive city views. Although some mentioned layout concerns and minor maintenance issues, the overall room atmosphere was modern and cozy with king-size beds particularly highlighted for their comfort.
Cleanliness is a notable strong point with guests frequently complimenting the immaculate condition of rooms and common areas. The efficient housekeeping service often added to the positive impression, though there were a few isolated incidents of minor cleanliness lapses.
The hotel's staff stands out for their exceptional service, being consistently friendly, professional and helpful. Whether interacting with the front desk, concierge or valet, guests felt well-cared for, underscoring the hotel's warm and welcoming atmosphere.
The Wi-Fi service received mixed feedback with many appreciating its reliability, but some were dissatisfied with additional charges and weak connection issues on higher floors. Despite this, the well-maintained fitness center scored high marks for those seeking a good workout.
The rooftop pool, though smaller than some expected, was another standout feature, offering a clean and enjoyable venue with cabanas and an inviting atmosphere. Parking, mostly via valet service, received mixed reviews regarding cost and occasional delays. Alternatives were available though less convenient.
Finally, the beds received a mixed reaction. Many praised their comfort, particularly the king-size beds, while others noted issues with bed height and some concerns about cleanliness. Overall, Le Meridien New Orleans provides a largely positive experience with its strategic location, comfortable accommodations and exceptional staff service, making it a favorable choice for visitors to the city.
The Westin New Orleans garners high praise for its prime riverfront location, providing easy access to the vibrant French Quarter and iconic attractions like Bourbon Street and Jackson Square. Many guests value its suitability for events like Mardi Gras and concerts with appreciation for its proximity to shopping centers, the central business district and the Warehouse District. Complementary amenities such as a bar, gift shop and mall enhance the overall convenience and allure of the hotel, offering spectacular river views, clean and spacious rooms and a welcoming staff.
The breakfast service at The Westin New Orleans is generally well-received, featuring a diverse spread with live egg and pancake counters. Many visitors enjoy the delicious breakfast buffet, though some find it overpriced and occasionally lacking in quality. Breakfast included with the stay adds value for guests, but a few express dissatisfaction with specific issues like cold eggs and unexplained buffet options.
Dining reviews are mixed with the cleanliness and ambiance of the dining areas receiving positive feedback. The bar, in particular, is praised for its atmosphere and bartenders. However, guests note the absence of a dedicated restaurant, leading to some dissatisfaction with the limited and overpriced food options at the lobby bar. Room service is available, but many prefer a more formal dining setting.
Rooms at The Westin New Orleans receive accolades for their modern, clean and spacious design with stunning views of the Mississippi River and the city. Guests appreciate the stylish decor, comfortable beds and large bathrooms. Despite these positive aspects, some guests report issues with cleanliness and maintenance, including dusty rooms, dirty walls, chipped bathtubs and noise disruptions.
The hotel's cleanliness generally earns praise with many reviews highlighting its immaculately kept spaces and fresh, modern rooms. However, inconsistent housekeeping services and specific complaints about dirty carpets and outdated areas affect the overall guest experience.
Staff at The Westin New Orleans are frequently commended for their friendliness, professionalism and excellent service. Guests appreciate the helpful and courteous behavior of the front desk personnel, housekeeping, doorman and bar staff. Isolated instances of indifferent service are mentioned, but the majority of reviews emphasize the staff's attentiveness and dedication to ensuring a pleasant stay.
Parking at The Westin New Orleans is a point of contention for some guests. While many appreciate the available parking options, including a secure garage, others find the lack of valet services and the confusing layout of parking areas challenging. The high daily fees for parking are also a recurring concern.
The hotel's proximity to Bourbon Street makes it an ideal spot for nightlife enthusiasts, offering easy access to the city's renowned bars and entertainment options. The hotel's bar also provides entertaining experiences, contributing to its lively atmosphere.
Beds at The Westin New Orleans receive high praise for their comfort and cleanliness, often described as heavenly. Guests appreciate the availability of extra feather pillows, although a minority report less satisfactory bedding experiences.
The Westin New Orleans maintains a luxurious and elegant atmosphere, aligning well with its four-star classification. Guests enjoy the comfortable beds, excellent toiletries and well-kept facilities. While some note areas for improvement, such as the lack of fridges and microwaves in some rooms and inconsistent housekeeping, the general consensus is positive regarding the hotel's upscale environment.
Overall, The Westin New Orleans stands out for its strategic location, luxurious feel and exceptional service, making it a highly recommended choice for those seeking a blend of comfort, convenience and elegance in the heart of New Orleans.
The DoubleTree by Hilton New Orleans consistently garners high marks for its prime location. Situated within walking distance of major attractions like the French Quarter, Bourbon Street, Riverwalk and the central business district, it offers guests a central hub from which to explore the vibrant city life. Its proximity to top restaurants, shopping centers, Harrah's Casino and entertainment venues adds to the convenience, making it a popular choice for those keen on immersing themselves in all New Orleans has to offer.
Breakfast at the hotel receives mixed reviews. Many guests praise the quality and variety of the offerings, enjoying the pleasant dining area and attentive staff, particularly highlighting individual staff members for their exceptional service. However, the cost of breakfast is a recurring complaint with several guests finding it overpriced and expressing disappointment over the lack of complimentary options.
Dining experiences at the hotel receive varied feedback. Some guests appreciate the convenience of a downstairs bar, while others criticize the limited dining options and occasional service issues. Limited room service options and instances of less-than-pleasant staff interactions add to the mixed experience.
Rooms receive diverse feedback but are generally appreciated for their cleanliness, comfort and spaciousness. Guests frequently mention the cozy interiors and city views. However, issues like small room sizes, outdated furniture and occasional maintenance lapses have been noted. Nonetheless, the predominant view is that rooms are clean and comfortable.
Regarding cleanliness, the hotel generally performs well with guests praising the cleanliness of rooms and the courteous housekeeping staff. However, there are several reports of areas needing improvement, such as dirty common areas, unclean carpets and maintenance issues in the pool and restaurant areas.
The staff at DoubleTree by Hilton New Orleans are often described as friendly, helpful and accommodating. While many reviewers commend the professional and courteous service, infrequent interactions with less-than-friendly staff are mentioned. Valet staff, in particular, receive high praise for their helpfulness.
WiFi at the hotel is a mixed experience for guests. While some report a flawless connection, many others experience slow and spotty internet connectivity, impacting their ability to perform basic tasks. The promise of free WiFi occasionally falls short, leading to dissatisfaction.
The gym receives generally positive remarks with guests appreciating the availability of fitness facilities, though occasional equipment issues are reported.
The pool presents a split experience. Some guests find it clean and enjoy the outdoor setting, while others criticize the size and issues with maintenance. The inconsistency in pool cleanliness and availability can detract from the overall experience.
Parking at the hotel is convenient but comes with challenges. While guests appreciate the courteous valet service, the high costs of both valet and self-parking are frequently mentioned along with occasional disorganization and safety concerns in self-parking areas.
The DoubleTree by Hilton New Orleans proves to be an excellent choice for families, offering family-friendly accommodations and convenient amenities. Its central location is particularly favored by families exploring the city and the staff’s friendliness towards children enhances the family-friendly atmosphere. Although the pool receives mixed reviews, the hotel successfully caters to family needs overall.
For those seeking nightlife, the hotel's location is perfect, offering easy access to vibrant venues like Bourbon Street and the House of Blues while still maintaining a quieter environment just outside the noise. Guests appreciate the lively atmosphere and varied options surrounding the hotel.
The beds at the DoubleTree by Hilton New Orleans receive predominantly positive feedback. Guests frequently describe the beds as large, clean and very comfortable, contributing significantly to a restful stay.
In summary, the DoubleTree by Hilton New Orleans excels in location, cleanliness and service but faces challenges with dining options, price of breakfast, WiFi connectivity and maintenance consistency. Despite these issues, its excellent staff and family-friendly environment make it a solid choice for visitors to New Orleans.
Holiday Inn Express New Orleans - Arts District by IHG, is highly praised for its prime location, strategically situated near key attractions like the World War II Museum, convention center and within walking distance to the French Quarter and Garden District. The close proximity to the streetcar line facilitates easy navigation around the city, making it an ideal choice for both tourists and business travelers, especially during major events like the Essence Festival and Mardi Gras. Despite some parking challenges, guests appreciate the hotel's exceptional location, cleanliness and helpful staff, which collectively enhance their overall experience.
The breakfast offered at the hotel receives favorable reviews with many guests noting the variety of options such as eggs, bacon, biscuits and the ever-popular cinnamon rolls. The breakfast is typically described as good, hot and satisfying, thanks in part to friendly and helpful breakfast attendants. Although there are occasional mentions of limited choices and repetitive options, the overall sentiment is positive, making it a strong point of the hotel.
Reviews of the rooms are mixed but generally lean towards the positive. Guests frequently commend the comfort and cleanliness of the rooms, emphasizing amenities like comfortable beds and spacious accommodations. However, some guests find the room size to be small and note occasional cleanliness issues, particularly in the bathroom areas and carpets. Temperature control in the rooms can also be a point of concern. Despite these minor issues, the hotel's clean, quiet rooms and excellent location between the French Quarter and Garden District contribute to a pleasant stay for most guests.
Cleanliness is another area with mixed feedback. Positive comments highlight clean and comfortable rooms and well-maintained facilities, creating a pleasant stay. However, criticisms include the state of common areas like hallways and elevators with specific complaints about dirty carpets, stained windows and infrequent room cleaning. These issues suggest a need for more thorough and frequent cleaning across various parts of the hotel.
The staff generally receives positive feedback, noted for their friendliness, helpfulness and exceptional service. Guests often mention specific staff members who go above and beyond to ensure a pleasant stay. While there are occasional reports of rude or inattentive employees, the majority of reviews emphasize the professionalism and pleasant demeanor of the staff, significantly contributing to the welcoming atmosphere of the hotel.
The beds at the hotel are a standout feature, earning consistent praise for their comfort and quality. Guests describe the beds as super comfortable and ideal for a good night's sleep, highlighting the hotel's dedication to providing a restful sleeping experience.
Overall, Holiday Inn Express New Orleans - Arts District by IHG, offers a good value for a three-star facility. While some feel that updates are needed to meet typical Holiday Inn standards and occasional issues like a lingering smell of weed are mentioned, the hotel's location, service and comfortable accommodations generally exceed guest expectations, providing a satisfying experience for many visitors.
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