Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe ibis Hotel Dortmund City consistently receives high praise for its convenient and excellent location, making it an ideal choice for both leisure and business travelers. Guests appreciate its proximity to prominent attractions like Westfalenpark, the stadium and Signal Iduna Park, as well as easy access to public transportation including S-Bahn and metro stations. The centrally located hotel is close to supermarkets, dining and shopping facilities, making it easy for guests to explore Dortmund on foot while enjoying a quiet and tranquil stay.
Guests laud the breakfast at the hotel, noting its variety, taste and the inclusion of gluten-free options. The breakfast buffet, made with regional and fresh ingredients, is regularly replenished, ensuring that guests have an ample and satisfying selection. While some guests find the cost of breakfast to be on the higher side, many believe the quality and variety make it worthwhile.
The rooms are generally described as clean, cozy and modernly furnished, featuring chic decor and practical setups. Despite some remarks about their small size, the rooms provide sufficient storage space and practical amenities, ensuring a comfortable stay. A few guests noted issues with worn-out mattresses and room temperature, but these concerns were minor compared to the overall positive feedback. The hotel's cleanliness consistently impresses guests, contributing to an overall comfortable and budget-friendly experience.
The staff at ibis Hotel Dortmund City are frequently praised for their friendliness and attentiveness, significantly enhancing the guest experience. Reviewers often mention the exceptional service received, noting the helpful and accommodating nature of the staff members, who go above and beyond to assist guests.
While opinions on the beds are mixed, varying largely due to personal preference regarding firmness, the overall sentiment remains positive about the comfort and coziness of the accommodations. The hotel's accessibility features are also well-regarded with easy access to underground parking, elevators and nearby public transport options being particularly appreciated.
In summary, the ibis Hotel Dortmund City is celebrated for its central location, excellent breakfast, clean and comfortable rooms and exceptional staff service. These factors make it a highly recommended choice for travelers seeking convenience, comfort and quality service during their stay in Dortmund. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi throughout the hotel. It is an economy hotel with air-conditioned, non-smoking rooms.
Cheap Hotel
This hotel provides affordable accommodation in a central location. It offers standard amenities and is suitable for budget-conscious travelers looking for a convenient base.
3-Star Hotel
This hotel is located near the main train station and offers parking spaces. It provides a manageable breakfast buffet with enough choice for everyone and clean rooms.
Accessible Hotel
Room Types
Standard Double RoomFeaturing air conditioning, this room comes with a TV and private bathroom with a hairdryer.
Kids till 4 years old are allowed without extra beds
Twin RoomFeaturing air conditioning, this room comes with a TV and private bathroom with a hairdryer.
Kids till 4 years old are allowed without extra beds
Guest Reviews
8.2
Very Good
Location
The 'ibis Hotel Dortmund City' consistently receives high praise for its excellent and convenient location. Situated close to prominent attractions such as Westfalenpark and the stadium, the hotel provides ample accessibility for both leisure and business travelers. With direct access to public transportation, including the S-Bahn and metro stations, getting around the city is incredibly straightforward and convenient. Guests appreciated the easy walk to both the city center and various dining and shopping facilities, making it ideal for those wanting to explore Dortmund on foot.
Travelers also highlighted the hotel's proximity to supermarkets, specifically mentioning a Rewe directly below, adding to the convenience factor. Free underground parking is another significant advantage mentioned frequently, ensuring guests have no trouble with vehicle accessibility. For football enthusiasts, the close proximity to Signal Iduna Park and the football stadium is a notable perk.
The hotel's central yet tranquil location ensures a quiet stay while being in the middle of everything Dortmund has to offer. Friendly and welcoming staff further enhance the overall experience, earning commendation for their exceptional service. The hotel itself is described as modern, clean and practical, featuring chic furnishings, comfortable beds and spacious rooms. The combination of a great location, excellent amenities and friendly service makes 'ibis Hotel Dortmund City' a highly recommended choice for visitors to Dortmund.
Breakfast
The breakfast at ibis Hotel Dortmund City has received high praise for its variety and taste with many guests noting that the breakfast buffet was delicious and diverse. It includes options suitable for gluten-free diets and is regularly replenished, ensuring that nothing is lacking. Guests appreciate the regional and fresh ingredients and find the selection to be excellent and plentiful. The friendly and attentive staff contribute positively to the breakfast experience.
However, a recurring concern among guests is the cost of the breakfast with many mentioning that it is quite expensive. Despite this, several reviews suggest that the quality and variety of the offerings make it worthwhile. The breakfast receives accolades for its deliciousness, extensive options and the overall satisfying experience it provides, enhancing the stay at the hotel. A minor critique includes that some rolls may not always be fresh and the seating arrangement in the breakfast room can be a bit tight. Nonetheless, the general consensus is that the breakfast at ibis Hotel Dortmund City is very good, appealing and a highlight for many guests during their stay.
Rooms
The rooms at ibis Hotel Dortmund City receive mixed but generally positive feedback from guests. They are frequently described as clean, cozy and modernly furnished with many guests appreciating the tidiness and functional setup. While some rooms are noted to be small, they are well-equipped and offer everything necessary for a comfortable stay. The decor has been recently refreshed, adding a contemporary and appealing touch to the accommodations.
Despite their compact size, the rooms are designed to maximize comfort with sufficient storage space for everyday items and clothes. Guests also note that the rooms are quiet when the windows are closed and that the insulation is good, making for a peaceful night's sleep. However, there are a few mentions of discomfort due to worn-out mattresses and the temperature being too warm at night.
Additionally, the bathrooms are sometimes referred to as wet cells, indicating their small size. The furnishings are described as simple but practical, although some guests wished for additional amenities like an extra chair. The hotel’s location is praised as very good and the overall cleanliness and spaciousness of the rooms leave little to be desired. The staff's friendliness and the quality of the breakfast further enhance the positive experience. The late start of room cleaning is an added benefit for late risers.
Overall, the rooms at ibis Hotel Dortmund City offer a mix of comfort, cleanliness and modern design, making them well-suited for short stays despite their smaller size.
Beds
The beds at ibis Hotel Dortmund City have garnered mixed feedback from guests. While some found the beds to be very comfortable, others described them as slightly or very hard, indicating a variance in personal preference. The width of the beds was also noted to be 1.60 meters. Despite differing opinions on the mattress firmness, the hotel overall received positive remarks for its location and friendly staff. The furnishings were mentioned to be relatively spartan, lacking amenities like a safe and minibar, but overall, guests found the accommodation to be cozy. The firmness of the beds, while a point of contention, seems to balance with the other positive aspects of the stay, making it largely a matter of personal taste.
Cleanliness
The ibis Hotel Dortmund City consistently impresses with its outstanding cleanliness, consistently mentioned throughout guest reviews. Guests often highlighted the hotel's commitment to maintaining a pristine environment with rooms described as very clean, well-equipped and stylishly furnished. The bathrooms also received positive remarks for cleanliness, although a few reviews mentioned some minor areas for improvement.
The hotel's functionality and practicality stand out with visitors appreciating the practical furnishings and ample parking. Many found the rooms cozy, spacious and surprisingly comfortable given the budget-friendly prices. The location of the hotel is another strong point, being centrally situated and convenient for city access.
Service at the ibis Hotel Dortmund City is frequently praised with guests noting the friendliness and attentiveness of the staff, particularly the night shift and reception team. This level of service, coupled with the clean and well-maintained environment, contributes significantly to overall guest satisfaction.
While the hotel offers modern amenities, some guests mentioned minor downsides, such as the lack of Wi-Fi on the TV and the absence of an electric kettle in the rooms. However, these did not detract significantly from the overwhelmingly positive experiences shared by many.
In summary, the ibis Hotel Dortmund City draws consistent praise for its cleanliness, practical facilities, central location and exceptional customer service, making it a reliable choice for travelers seeking comfort and convenience.
Staff
The reviews for the ibis Hotel Dortmund City highlight the exceptional service provided by its staff. Guests repeatedly mention the friendliness and helpfulness at the reception and throughout their stay. The service is described as attentive and accommodating with staff members being both respectful and approachable. Many reviewers appreciate the warm welcome upon arrival and the willingness of the staff to assist in various situations. The positive feedback extends to the overall atmosphere with the hotel being welcoming and the personnel being characterized as incredibly nice, polite and hardworking. Instances of staff going above and beyond, even using sign language to communicate, were particularly noted and praised by the guests. Cleanliness and comfort are other aspects positively reviewed, but it's clear that the standout feature is the consistently friendly and supportive staff.
Accessible
The ibis Hotel Dortmund City has been praised for its accessibility features, which cater well to guests with disabilities. The hotel's underground parking is a significant advantage with easy and direct access from the basement making it convenient for those driving in. The facility's elevator ensures that guests with walking difficulties can move effortlessly within the hotel. Public transport options are also favorable; a nearby subway station can be reached on foot within minutes, adding to its overall good accessibility. The hotel’s simple but clean rooms are also appreciated by guests, rounding out a well-considered approach to accessibility and convenience.
No, ibis Hotel Dortmund City doesn't have any pool.
No, a spa isn't available at ibis Hotel Dortmund City.
Yes, ibis Hotel Dortmund City welcomes dogs.
No, parking facilities aren't available at ibis Hotel Dortmund City.