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Summary of reviewsCity Express by Marriott Duluth is highly regarded for its strategic location, offering excellent value for visitors to the Gas South Arena and Duluth's vibrant local attractions. Guests appreciate the hotel's proximity to shopping centers, diverse dining options, and major highways, providing easy access to downtown Atlanta. The area is described as safe and bustling, with plenty of amenities appealing to a wide range of visitors. The hotel's pet-friendly policy and modern, cozy rooms further enhance its appeal, contributing to overall guest satisfaction. The friendly and accommodating staff consistently ensure a pleasant stay.
Breakfast at the hotel is noted as a valuable and satisfying part of many guests' experiences, featuring both hot and cold options with a variety of cereals, breads, eggs, and breakfast meats. The service is commendable, with clean facilities and attentive staff. While some find breakfast repetitive, the majority appreciate its freshness and variety. The breakfast schedule is convenient, allowing guests a leisurely start to their day before exploring nearby culinary adventures.
The hotel's rooms receive high praise for their spaciousness, cleanliness, and modern amenities such as fridges, microwaves, and coffeemakers. Comfortable beds and calming room ambiance contribute to a restful stay. Guests often commend the hotel’s exceptional cleanliness, with thoroughly sanitized rooms and a consistently fresh and inviting aroma throughout the property. The attentive cleaning staff maintain the hotel's high standards of hygiene, even while accommodating pets.
The staff at City Express by Marriott Duluth earn kudos for their exceptional service, with the front desk team frequently highlighted for being polite, warm, and knowledgeable. Their helpfulness extends throughout the property, maintaining a high level of attentiveness and efficiency. This dedication to superb customer service enhances the welcoming atmosphere, leaving lasting positive impressions on visitors.
Overall, City Express by Marriott Duluth is celebrated for its clean, comfortable environment, strategic location, and outstanding service, making it a top choice for travelers seeking convenience, quality, and value. Show more
Read review summaries for all categories
Categories
Business Hotel
This hotel provides standard amenities and services for a comfortable business stay.
Hotel with EV Charging Stations
The hotel offers EV charging stations. It's located near attractions and provides comfortable suites.
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Queen Room with Two Queen BedsThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Standard King Room with Sofa BedThe spacious double room provides air conditioning, a dining area, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds and Tub - Mobility/Hearing AccessibleThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with streaming services. The unit has 2 beds.
Standard King Room with Sofa Bed and Roll In Shower - Mobility/Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a dining area, a wardrobe and a safe deposit box. The unit has 2 beds.
Standard King Room with Sofa Bed - Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a dining area, a wardrobe and a safe deposit box. The unit has 2 beds.
King Room – Hearing AccessibleThe unit offers 2 beds.
King Room – Mobility and Hearing AccessibleThe unit offers 2 beds.
Queen Room – Mobility and Hearing Accessible The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
City Express by Marriott Duluth stands out as a strategically located hotel, offering excellent value for those visiting the Gas South Arena or exploring Duluth and its surroundings. Its close proximity to the arena makes it a top choice for concertgoers and those attending events. Guests appreciate the convenience of nearby shopping centers and a myriad of dining options, some within walking distance. The hotel is also conveniently situated near major highways, providing easy access to downtown Atlanta for those traveling by car.
The area around City Express by Marriott Duluth is described as safe and bustling with activity, featuring plenty of restaurants and shops, appealing to visitors with diverse tastes. For those with pets, the hotel is noted for being pet-friendly, further enhancing its appeal. The accommodations offer modern, cozy rooms that are clean and comfortable, contributing to the overall satisfaction of guests. Friendly and accommodating staff enhance the experience, ensuring a pleasant stay.
Overall, guests appreciate the practical location for its easy accessibility to various attractions and necessities, from shopping and dining to entertainment, making it a fitting choice for both short-term visits and extended stays in Duluth.
Breakfast
At City Express by Marriott Duluth, breakfast is an appreciated part of the hotel experience for many guests. Serving a combination of hot and cold options, the breakfast provides satisfying meals with a selection of cereals, breads, eggs, and breakfast meats like bacon. Many find the breakfast delicious and enjoy the fresh coffee available. The menu changes slightly each day for variety, and the inclusion of freshly made waffles, sometimes with a warm waffle sporting a heart-shaped logo, adds an extra touch of delight.
The service is notably commendable, with clean facilities and attentive staff ready to assist with a smile. Guests often remark on the pleasant environment, with plenty of seating areas available to enjoy their meals. While some reviews express that the breakfast can be basic or repetitive, the majority of guests appreciate the convenience and quality of the meal, noting its freshness and variety. The breakfast schedule extends until 10 a.m., allowing guests to have a leisurely start to their day, and aligns well with easy access to nearby restaurants and shopping areas for those seeking further culinary adventures.
Overall, City Express by Marriott Duluth provides a reliable and enjoyable breakfast experience that complements its clean rooms and additional amenities like the fitness room and pool, making it a pleasant stay for travelers.
Rooms
City Express by Marriott Duluth has made a remarkable impression with its spacious and clean rooms, offering a comfortable stay for its guests. The hotel receives high praise for maintaining an excellent level of cleanliness throughout, with many guests noting that the rooms smell fresh and look new. The addition of modern amenities such as fridges, microwaves, and coffeemakers in select rooms enhances convenience and caters to travelers' needs. The spacious bathrooms also impress, adding to the comfort and satisfaction of the stay.
The hotel’s beds often receive compliments for their comfort, contributing to a restful experience. The property itself is described as well-equipped and conveniently located near the highway and Duluth's main center, making it an excellent base for exploring the area. Guests appreciate the calming ambiance of both the rooms and lobby, with some noting the pleasant scent as they enter the premises.
While there are occasional mentions of maintenance needs and minor issues like non-functional mini-fridges or high beds, these do not overshadow the overall positive feedback. The combined attributes of cleanliness, comfort, and a helpful staff make City Express by Marriott Duluth a popular choice among travelers who seek both convenience and quality.
Beds
City Express by Marriott Duluth has received considerable praise for the comfort of its beds, according to guest reviews. Many reviewers highlighted the beds and pillows as being exceptionally comfy, with phrases such as super comfy and extra fluffy pillows being frequent mentions. Visitors often commented on the beds being very comfortable, with several describing them as their favorite aspect of the room. While there were some mentions of beds being too high for wheelchair transfers or not comfortable for some, the general consensus acknowledges the beds as clean, comfortable, and well-sized. Guests also appreciated the cleanliness of the rooms along with their spaciousness, enhancing the overall experience of rest. Although there were a few mentions of stiffness, most guests seemed to enjoy the firm support of the mattresses. Overall, guests found their stay restful thanks to the consistently positive reviews surrounding the comfort and quality of the beds.
Cleanliness
City Express by Marriott Duluth sets a notable standard in cleanliness, repeatedly praised by guests for its immaculate conditions. The property exudes a fresh and pleasant aroma, enhancing the welcoming atmosphere as guests step into its modern and clean surroundings. From the spotless bathrooms to the thoroughly sanitized rooms, the hotel consistently leaves visitors impressed with its meticulous attention to hygiene.
The cleaning staff receive commendations for their exceptional work in maintaining the hotel's pristine state, ensuring that every aspect of the property reflects high standards of cleanliness. Guests greatly appreciate the comfortable and updated rooms, which are always described as clean and inviting. The overall hotel environment is described as neat and secure, providing peace of mind to travelers.
The lobby, with its good amenities and items available for easy purchase, remains clean and welcoming, contributing to the overall appeal of the hotel. The friendly and helpful staff further enhance this experience, consistently attending to any issues with efficiency and care.
Additionally, the hotel's excellent location adds to its allure, making it a convenient and attractive option for guests who value both cleanliness and easy accessibility. Despite being pet-friendly, the property manages to uphold its high hygienic standards, which pleasantly surprises visitors.
In summary, City Express by Marriott Duluth offers an outstanding stay with superb cleanliness that consistently meets and exceeds guest expectations, making it one of the best choices for travelers seeking a spotlessly clean and comfortable environment.
Staff
The staff at City Express by Marriott Duluth consistently impress guests with their exceptional service and friendliness. Guests often highlight the exceedingly polite, warm, and knowledgeable front desk team, including standout employees like Alex and Sam who ensure smooth check-ins and check-outs. The staff's helpfulness extends throughout the property, from reception to housekeeping, maintaining a high level of attentiveness and efficiency, often going above and beyond to accommodate guest needs. Their professionalism and positive attitude contribute significantly to the welcoming atmosphere, making every guest feel valued and comfortable. Overall, the staff's dedication to superb customer service enhances the experience at this well-kept and inviting hotel, leaving a lasting impression on visitors.
Yes, City Express by Marriott Duluth has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at City Express by Marriott Duluth.
Yes, City Express by Marriott Duluth welcomes dogs.
No, parking facilities aren't available at City Express by Marriott Duluth.