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Summary of reviewsThe Hampton Inn & Suites Atlanta/Duluth/Gwinnett is highly regarded for its prime location, which provides easy access to I-85 and proximity to key Atlanta attractions such as the Georgia Aquarium, Stone Mountain Park and Legoland. Nestled in a quiet, tree-lined area, the hotel offers a serene environment while still being close to numerous restaurants, shops and night spots. The clean and comforting atmosphere contributes significantly to its appeal among both business and leisure travelers.
Breakfast at the hotel receives mostly positive feedback with guests highlighting the variety, tastiness and quality of items such as waffles, omelettes, sausages and coffee. The complimentary hot breakfast and the friendly, attentive breakfast staff are well appreciated. Despite its overall praise, some guests have noted the need for more variety and better management during peak times as areas for improvement.
The rooms at Hampton Inn & Suites Atlanta/Duluth/Gwinnett are recognized for their cleanliness and comfort. Guests frequently describe them as spacious and well-maintained with comfortable beds that contribute to restful sleep. However, minor issues such as high bed heights, small pillows, occasional noise from neighboring rooms and the lack of microwaves in some rooms are mentioned. The overall sentiment reflects satisfaction with cleanliness and comfort.
Cleanliness is a standout feature across the hotel with guests frequently commending the exceptionally clean rooms, lobby, bathrooms and entrance areas. The well-maintained property and the peaceful environment augment the positive experience, creating a relaxing stay for visitors.
The hotel staff consistently receive high praise for their friendliness, professionalism and accommodating nature. The front desk staff, in particular, are noted for their helpfulness and efficiency, ensuring a warm welcome and pleasant interactions. The housekeeping team's friendliness further enhances the guest experience, contributing to the hotel's reputation for exceptional customer service.
The free wifi offered at the hotel is generally reported as reliable and easy to connect to with most guests finding it adequate for their needs. However, some have experienced inconsistencies with the connection and occasional inconveniences when the wifi code was not readily provided.
The beds are predominantly described as comfortable and cozy with many guests appreciating the quality of sleep they provide. However, a few guests reported issues with older mattresses and occasional discomfort.
As a three-star hotel, Hampton Inn & Suites Atlanta/Duluth/Gwinnett meets basic expectations for cleanliness and service. While the facility could benefit from updates and renovations to address its outdated décor, the overall guest experience is positive, highlighted by the hotel's clean environment, welcoming staff and convenient location. Show more
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Categories
Dog Friendly Hotel
Hampton Inn & Suites charges a non-refundable fee for pets, allows a maximum weight of 75 lbs, and permits a maximum of 2 pets (dog or cat only). This hotel offers free hot breakfast and complimentary parking.
Business Hotel
Hampton Inn & Suites is a popular choice for business travelers. It offers free breakfast, free parking, and a fitness center.
Accessible Hotel
While specific accessibility features are not detailed in the search results, Hampton Inn & Suites properties typically offer accessible room options and features. Further inquiry with the hotel directly is recommended to confirm specific needs.
Hotel with Gym
Includes a gym and fitness center for guests. Its convenient location and amenities make it a popular option for those wanting to stay active during their travels.
4-Star Hotel
This hotel provides comfortable rooms and suites with standard amenities. Its location offers convenient access to attractions in Duluth and Gwinnett County.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool with sun loungers. Free self-parking and free WiFi are among the amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Room Types
King RoomThis double room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
One-Bedroom King Suite with Balcony and KitchenThis suite provides a kitchen.
Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.
Queen Room with Two Queen BedsThis quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
One-Bedroom Queen Suite with Balcony and KitchenThis suite provides a kitchen.
Rates are based on 2 guests. A maximum of 6 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.
Junior King Suite with Bay WindowThis suite features a tea and coffee maker, a seating area and a flat-screen TV.
Queen Room with Two Queen Beds with Bath Tub - Mobility and Hearing AccessThis double room features a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
The Hampton Inn & Suites Atlanta/Duluth/Gwinnett stands out for its exceptional location, frequently praised by past guests for being close to everything. It offers easy access to I-85, making it convenient for exploring Atlanta and visiting local attractions like Georgia Aquarium, Stone Mountain Park and Legoland. The hotel is situated in a quiet, tree-lined area, which provides a serene environment away from the main road while still being near numerous restaurants, shops and night spots. Guests also highlight the cleanliness and the comforting atmosphere of the property, adding to its appeal. The proximity to major highways and the safe, pleasant neighborhood contribute to its prime position as an ideal base for both business and leisure travelers. The location is further appreciated for its convenience in reaching various venues, such as the arena and on-site interview locations, enhancing its practicality for a variety of visitors’ needs.
Breakfast
At the Hampton Inn & Suites Atlanta/Duluth/Gwinnett, breakfast receives a mixed but largely positive response from guests. Many find the breakfast to be excellent, delicious and hot with a notable mention of superb coffee. There are praises for the variety and the tastiness of the breakfast offerings with some guests highlighting the good selection available at the buffet. The breakfast bar is frequently described as good and a pleasant addition to their stay with mentions of items like waffles, omelettes, sausages and fruits being particularly appreciated.
Several guests appreciate the complimentary breakfast and the fact that it includes hot options, which they view as a significant plus. Some also commend the friendliness and attentiveness of the breakfast staff, which enhances the experience.
However, not all feedback is glowing. A few guests note that the breakfast could use more variety and selection with specific mentions of limited meat options and a lack of certain items like bacon on some days. There are occasional comments about the breakfast area being too crowded and not equipped to handle a sold-out situation efficiently. Instances of logistical issues, such as the early removal of breakfast items at 9:30 AM and limited functioning appliances, are also mentioned.
Overall, while there are some areas for improvement, the breakfast at this Hampton Inn & Suites generally leaves a positive impression on the majority of its guests.
Rooms
Hampton Inn & Suites Atlanta/Duluth/Gwinnett offers spacious rooms that frequently receive praise for their cleanliness and comfort. Guests consistently report their rooms being nice, clean and well-maintained. The beds are often described as comfortable, though some have pointed out issues such as high bed height and small pillows for King size beds.
While most reviews highlight the positive aspects of their stay, some issues were noted, including noise from neighboring rooms, the absence of microwaves in certain rooms and occasional maintenance problems like broken amenities or outdated decor. Rooms were generally spacious, offering sufficient space to relax.
Overall, cleanliness is a standout feature with reports of rooms being exceptionally clean and comfortable, making this hotel a reliable choice for travelers seeking a tidy and pleasant accommodation.
Beds
The beds at Hampton Inn & Suites Atlanta/Duluth/Gwinnett generally receive positive feedback from guests. Many visitors praise the comfortable and cozy nature of the beds, frequently highlighting how well they slept. Words such as comfy, soft and extremely comfortable are commonly used to describe their experience. A number of guests also express satisfaction with the pillows accompanying the beds.
However, it’s worth noting that not all reviews are entirely favorable. Some guests encountered issues with older and less comfortable mattresses and a few reported waking up with neck and back pains. Despite these occasional criticisms, the overall sentiment suggests that the beds contribute to a largely positive and restful stay at the hotel.
Cleanliness
Visitors to the Hampton Inn & Suites Atlanta/Duluth/Gwinnett have largely commented on the cleanliness of the hotel. Guests frequently described their rooms as clean, comfortable and well-maintained with phrases like exceptionally clean and very clean being commonly used. The property itself was noted to be clean, including areas such as the lobby, bathrooms and entrance. Despite a few mentions of outdated decor and occasional cleanliness issues, the overall feedback highlights a high standard of cleanliness throughout the hotel. Guests appreciated the clean and peaceful atmosphere, which contributed to a positive and relaxing stay. The front desk staff's friendliness and the good service during breakfast were also highlighted as positive aspects of the stay.
Staff
The Hampton Inn & Suites Atlanta/Duluth/Gwinnett consistently receives high praise for its staff in guest reviews. Most guests describe the hotel personnel as friendly, professional and accommodating. The front desk staff is often highlighted for being kind and helpful, ensuring a warm welcome and efficient check-in process. Guests frequently commend the overall hospitality and exceptional customer service provided by the entire team.
There are mentions of the staff going above and beyond to assist, making every interaction personable and attentive. The housekeeping team also receives positive remarks for their friendliness, adding to the pleasant experience. While a few guests noted less favorable interactions with specific staff members, these instances appear to be exceptions rather than the norm.
Overall, the staff at Hampton Inn & Suites Atlanta/Duluth/Gwinnett stands out for their dedication to creating a welcoming and comfortable environment for their guests, making it a preferred choice for many travelers.
Wi-Fi
The Hampton Inn & Suites Atlanta/Duluth/Gwinnett offers free wifi, which many guests have found reliable and easy to connect to during their stay. Positive feedback highlights that the wifi is good, runs well and is generally acceptable for their needs. Guests appreciated that the posted wifi instructions made sense and found it easy to acquire the necessary connection details. Despite these positives, some guests experienced issues with the wifi being inconsistent or not working well at certain times. There were also a few instances where the wifi code was not provided at check-in, causing some inconvenience.
3 Star
Hampton Inn & Suites Atlanta/Duluth/Gwinnett is a three-star hotel that offers rooms that are clean and meet basic expectations with consistent ratings reflecting its status. While the initial impression of the rooms aligns with a three-star standard, guests have noted that the facility could benefit from renovation and updates. The building appears outdated and the overall maintenance leaves room for improvement. Some guests found the rooms to be smaller than anticipated, suggesting that the hotel might not be as spacious as others in its category. There are mentions of the property requiring better management to elevate the guest experience and meet cleanliness expectations.
Yes, Hampton Inn & Suites Atlanta/Duluth/Gwinnett has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn & Suites Atlanta/Duluth/Gwinnett.
Yes, Hampton Inn & Suites Atlanta/Duluth/Gwinnett welcomes dogs.
No, parking facilities aren't available at Hampton Inn & Suites Atlanta/Duluth/Gwinnett.
Yes, Hampton Inn & Suites Atlanta/Duluth/Gwinnett has a gym.