Wingate by Wyndham Atlanta-Duluth
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Summary of reviewsWingate by Wyndham Atlanta-Duluth is highly praised for its prime location, offering easy access off Interstate 85 and surrounded by a variety of restaurants, shopping centers and attractions. It's situated near key destinations such as the Duluth Convention Center, Lenox area and Gas South Arena, making it ideal for both leisure and business travelers. Additionally, the area around the hotel is noted for its safety and quietness, complemented by a spacious parking lot.
Guests often comment on the comfortable and roomy accommodations with many appreciating the large, quiet and clean rooms equipped with modern amenities like microwaves, fridges and single cup coffee makers. Positive reviews frequently mention the friendly and helpful front desk staff, noting individuals such as Delores and James for their outstanding service.
Breakfast at the hotel is complimentary, but it is considered basic, featuring items like bagels, muffins, toast, cereal and coffee with no hot food or fruits, leaving room for improvement.
While the hotel boasts spacious rooms, it has received mixed feedback regarding cleanliness and maintenance. Some guests have encountered issues with room cleanliness, odors, outdated furnishings and maintenance problems such as broken fixtures and mold. Public areas and common spaces also reportedly suffer from cleanliness issues, partly attributed to ongoing renovations.
The pool facilities do not fare well in reviews with multiple mentions of closures, dirty conditions and poor maintenance. Communication regarding the pool's status seems to be lacking, leading to guest disappointment.
Despite some reports of unprofessional behavior, the majority of the staff are recognized for their friendly and accommodating service. Lastly, the beds are frequently highlighted for their comfort, contributing to a restful experience for most guests, although a few have noted issues with softness and sheet quality.
In summary, Wingate by Wyndham Atlanta-Duluth offers a conveniently located and generally comfortable stay with a few amenities and service aspects in need of enhancement to better satisfy guest expectations.
Categories
Guests often comment on the comfortable and roomy accommodations with many appreciating the large, quiet and clean rooms equipped with modern amenities like microwaves, fridges and single cup coffee makers. Positive reviews frequently mention the friendly and helpful front desk staff, noting individuals such as Delores and James for their outstanding service.
Breakfast at the hotel is complimentary, but it is considered basic, featuring items like bagels, muffins, toast, cereal and coffee with no hot food or fruits, leaving room for improvement.
While the hotel boasts spacious rooms, it has received mixed feedback regarding cleanliness and maintenance. Some guests have encountered issues with room cleanliness, odors, outdated furnishings and maintenance problems such as broken fixtures and mold. Public areas and common spaces also reportedly suffer from cleanliness issues, partly attributed to ongoing renovations.
The pool facilities do not fare well in reviews with multiple mentions of closures, dirty conditions and poor maintenance. Communication regarding the pool's status seems to be lacking, leading to guest disappointment.
Despite some reports of unprofessional behavior, the majority of the staff are recognized for their friendly and accommodating service. Lastly, the beds are frequently highlighted for their comfort, contributing to a restful experience for most guests, although a few have noted issues with softness and sheet quality.
In summary, Wingate by Wyndham Atlanta-Duluth offers a conveniently located and generally comfortable stay with a few amenities and service aspects in need of enhancement to better satisfy guest expectations.
Family Friendly Hotel
This hotel is highly rated by families. It provides a swimming pool for family enjoyment.
Business Hotel
The Wingate by Wyndham Duluth/Atlanta is a great choice for business travelers, with its on-site business center and meeting rooms.
Accessible Hotel
This hotel offers accessible rooms and facilities for disabled guests.
Hotel with Gym
Includes a fitness center for guests. The hotel offers a comfortable and convenient stay for travelers looking to maintain their fitness routine.
Hotel with Outdoor Pool
This hotel boasts a seasonal outdoor pool and a hot tub for guest relaxation. Free breakfast and free WiFi are included.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
3-Star Hotel
Guest Reviews
Situated in a prime location, Wingate by Wyndham Atlanta-Duluth offers a highly convenient stay for travelers. Guests appreciate its easy access off Interstate 85, making it a breeze to reach. The central placement near various restaurants, shopping centers and attractions provides visitors with plenty of dining and entertainment options. Its proximity to destinations such as the Duluth Convention Center, Lenox area and Gas South Arena makes it an excellent choice for both leisure and business travelers.
The area around the hotel is noted for its safety and quietness with a large parking lot accommodating guests comfortably. Visitors frequently highlight the convenience of being close to their places of work or events, while also enjoying the nearby food outlets and shopping malls. The hotel’s location in Korean town also adds diverse food choices to the mix.
In addition to a great locale, the hotel offers competitive pricing, adding further appeal for guests. Whether traveling for business or leisure, the location of this property proves to be satisfactory, surrounded by essential amenities and excellent connectivity to key areas.
Wingate by Wyndham Atlanta-Duluth offers a complimentary breakfast, though it falls short of expectations. Most guests find the breakfast selection to be limited and often comprising basic items such as bagels, muffins, toast, cereal and coffee. There is a notable absence of hot food and fruits, which is disappointing for many. The continental breakfast offered does not align with the advertised hot breakfast. Overall, while some appreciated the free breakfast, many felt it was minimal and could be significantly improved with a greater variety and fresher options.
The rooms at Wingate by Wyndham Atlanta-Duluth are generally spacious and quiet, offering ample space for a comfortable stay. Many guests have appreciated the room size and found them large and clean with new floors and some updated furniture. A number of rooms are cozy, featuring amenities like microwaves, fridges and single cup coffee makers. The hotel’s location also receives positive notes for being convenient and close to restaurants and major highways.
However, there are notable issues that guests consistently point out. Cleanliness is a recurrent problem with many reviews describing rooms as dirty, stained or even disgusting. Odors such as bleach, cigarettes and mildew are frequently mentioned, detracting from the overall room experience. Several rooms were cited as being outdated with worn furniture, grime, mold and general wear and tear.
Bathroom conditions also varied significantly with some guests noting non-functional locks, minimal hot water and even mold. Issues with the room like broken fixtures, cracked tiles and peeling paint suggest a need for renovation according to some reviews.
While the friendly front desk staff and quick maintenance responses are commendable, the inconsistent room conditions and outdated furnishings seem to require attention to better meet guest expectations. Overall, this hotel offers generously sized rooms but falls short in maintaining cleanliness and modern standards.
Travelers to Wingate by Wyndham Atlanta-Duluth consistently praise the comfort of the beds. Several guests found them to be extremely comfortable with the bed and pillows providing a pleasant experience. The beds were generally described as comfy, clean and fresh, contributing to a restful stay. Double rooms with full-size beds offered ample space and many highlighted the King Size Room for its especially comfortable bedding.
However, not all feedback was positive; some guests mentioned issues such as beds being too soft, creating a dip in the middle or being lumpy and uncomfortable. There were also comments on the beds being smaller than expected and the bed sheets being thin or looking wrinkled. Despite a few inconsistencies, the overall sentiment leans towards the beds offering a good night's sleep to most visitors.
The Wingate by Wyndham Atlanta-Duluth presents a mixed bag when it comes to cleanliness and upkeep. Some guests found the rooms to be clean and quiet with the property offering a good location and fair pricing. However, significant issues were noted throughout the hotel's common areas and facilities. Reports included dirty bathrooms, mold in the shower and an overall lack of regular cleaning in public spaces such as hallways and elevators, which oftentimes had unpleasant odors.
Moreover, the hotel appears to be undergoing renovations, leading to scattered materials and further affecting cleanliness standards. Specific concerns pointed out chipped paint, broken doors, dirty carpets and furniture in need of replacement. Certain amenities like the tub and shower fixtures were also highlighted as areas needing serious attention. Notably, some rooms had a bad smell with instances of unpleasant odors from smoke or marijuana reported.
Despite the hotel’s potential, these repeated cleanliness and maintenance issues have left many guests dissatisfied. Improvements in housekeeping and renovation completion could significantly enhance the guest experience at the Wingate by Wyndham Atlanta-Duluth.
The reviews of the staff at Wingate by Wyndham Atlanta-Duluth present a mixed bag of experiences. Many guests appreciated the friendly and helpful nature of the front desk personnel, often highlighting individuals like Delores and James for their exceptional service and warm demeanor. Numerous comments praised the staff for their professionalism and welcoming attitude with some guests noting that the check-in process was smooth and the staff were accommodating to their needs.
However, there were also consistent reports of unprofessional and rude behavior from some staff members. Several reviews pointed out that certain staff were intrusive, dismissive and not customer-oriented. Communication issues were evident with some employees not being proficient in English, leading to frustrations. Guests frequently mentioned that their concerns or complaints were not adequately addressed by management or staff and there were instances of persistent disturbances at inconvenient hours.
While there were shining examples of excellent and courteous service from specific staff members, the overall impression suggests an inconsistency in the quality of customer service. This dichotomy leaves a varied impression for future visitors considering a stay at this hotel.
The reviews for the pool at Wingate by Wyndham Atlanta-Duluth reveal a consistent pattern of dissatisfaction among guests. The primary concerns highlight that the pool area was frequently closed or not well maintained with multiple mentions of dirty conditions, including leaves, bugs and trash. Guests noted that they were not informed about the pool's closure or ongoing construction until the confirmation email, which caused disappointment. Despite having potential amenities such as an indoor activity pool and spa, these were also often unavailable. Some visitors pointed out that issues extended beyond the pool with hot tubs frequently out of service and surrounding areas poorly maintained with overgrown weeds. Overall, the feedback indicates that the pool facility at this property often falls short of guest expectations.
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Location
The area around the hotel is noted for its safety and quietness with a large parking lot accommodating guests comfortably. Visitors frequently highlight the convenience of being close to their places of work or events, while also enjoying the nearby food outlets and shopping malls. The hotel’s location in Korean town also adds diverse food choices to the mix.
In addition to a great locale, the hotel offers competitive pricing, adding further appeal for guests. Whether traveling for business or leisure, the location of this property proves to be satisfactory, surrounded by essential amenities and excellent connectivity to key areas.
Breakfast
Rooms
However, there are notable issues that guests consistently point out. Cleanliness is a recurrent problem with many reviews describing rooms as dirty, stained or even disgusting. Odors such as bleach, cigarettes and mildew are frequently mentioned, detracting from the overall room experience. Several rooms were cited as being outdated with worn furniture, grime, mold and general wear and tear.
Bathroom conditions also varied significantly with some guests noting non-functional locks, minimal hot water and even mold. Issues with the room like broken fixtures, cracked tiles and peeling paint suggest a need for renovation according to some reviews.
While the friendly front desk staff and quick maintenance responses are commendable, the inconsistent room conditions and outdated furnishings seem to require attention to better meet guest expectations. Overall, this hotel offers generously sized rooms but falls short in maintaining cleanliness and modern standards.
Beds
However, not all feedback was positive; some guests mentioned issues such as beds being too soft, creating a dip in the middle or being lumpy and uncomfortable. There were also comments on the beds being smaller than expected and the bed sheets being thin or looking wrinkled. Despite a few inconsistencies, the overall sentiment leans towards the beds offering a good night's sleep to most visitors.
Cleanliness
Moreover, the hotel appears to be undergoing renovations, leading to scattered materials and further affecting cleanliness standards. Specific concerns pointed out chipped paint, broken doors, dirty carpets and furniture in need of replacement. Certain amenities like the tub and shower fixtures were also highlighted as areas needing serious attention. Notably, some rooms had a bad smell with instances of unpleasant odors from smoke or marijuana reported.
Despite the hotel’s potential, these repeated cleanliness and maintenance issues have left many guests dissatisfied. Improvements in housekeeping and renovation completion could significantly enhance the guest experience at the Wingate by Wyndham Atlanta-Duluth.
Staff
However, there were also consistent reports of unprofessional and rude behavior from some staff members. Several reviews pointed out that certain staff were intrusive, dismissive and not customer-oriented. Communication issues were evident with some employees not being proficient in English, leading to frustrations. Guests frequently mentioned that their concerns or complaints were not adequately addressed by management or staff and there were instances of persistent disturbances at inconvenient hours.
While there were shining examples of excellent and courteous service from specific staff members, the overall impression suggests an inconsistency in the quality of customer service. This dichotomy leaves a varied impression for future visitors considering a stay at this hotel.
Pool
Yes, Wingate by Wyndham Atlanta-Duluth has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Wingate by Wyndham Atlanta-Duluth.
No, Wingate by Wyndham Atlanta-Duluth doesn't allow dogs.
No, parking facilities aren't available at Wingate by Wyndham Atlanta-Duluth.
Yes, Wingate by Wyndham Atlanta-Duluth has a gym.
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