Delta Hotels by Marriott Newcastle Gateshead is a great choice for those looking for a comfortable and convenient stay. The hotel's location is excellent, providing easy access to nearby shops and restaurants, as well as being a good base for those working nearby or attending events at Utilita Arena. Guests have praised the wide variety and quality of the breakfast, although some have experienced issues with replenishment of items. The hotel's restaurant has received mixed reviews with some guests praising the excellent food and others experiencing poor quality meals. The rooms are spacious, well-equipped and clean, although some guests have noted that the decor can be dated and the heating may not work properly. The hotel's cleanliness has been highly praised, as well as the fantastic leisure facilities, including a great pool that kids will love. The staff have received outstanding reviews for their friendly and helpful nature, although a few guests have noted that not every staff member was welcoming. The beds have been described as incredibly comfortable, making for a relaxing stay. Overall, Delta Hotels by Marriott Newcastle Gateshead offers a comfortable and clean place to stay with numerous amenities to keep guests happy and entertained during their trip to the area.
Hotel Express Newcastle Gateshead offers a budget-friendly and strategically located option for visitors to Newcastle and Gateshead. Its prime location, close to Newcastle city centre and local attractions, is frequently highlighted by guests, who find it convenient for exploring the city or attending events. The hotel is easily accessible by nearby bus and metro stations and offers the added benefit of onsite free parking, which is praised for its ample space and security measures, enhancing the overall guest experience.
The breakfast at the hotel receives a mix of reviews. Positively, many guests commend the breakfast for being a good value, particularly enjoying the freshly cooked Full English breakfast. Friendly service and the inclusion of breakfast in the room rate are appreciated. However, some guests have noted inconsistencies in quality, presentation and cleanliness of the dining area.
Room quality presents a varied experience. Many guests appreciate the spacious family rooms, comfortable beds and well-equipped amenities. Nonetheless, numerous reviews point to maintenance and cleanliness issues such as outdated decor, mold, broken fixtures and unpleasant odors. Ensuring rooms are consistently clean and well-maintained could significantly enhance guest satisfaction.
Cleanliness across the hotel shows inconsistency. While some guests find their rooms and bathrooms clean and comfortable, others report problems such as dirty carpets, moldy bathrooms and unpleasant smells. Addressing these issues consistently could improve the overall guest experience.
Staff at Hotel Express Newcastle Gateshead generally receive positive feedback. Most guests find the staff friendly, helpful and polite with several highlighting individuals who provided exceptional service. However, occasional complaints about inattentive or uncommunicative staff suggest room for improvement.
Regarding free WiFi, guest experiences are mixed. While some praise the WiFi quality, others encounter issues with slow speeds and limited access, particularly in certain rooms. Despite these challenges, the availability of Smart TVs with popular apps adds a positive note.
The hotel's facilities for families are well-received with ample, well-organized family rooms and a welcoming atmosphere for children. This makes it a suitable option for those traveling with young kids.
Beds at the hotel receive mixed reviews. Comfort and cleanliness are praised by some guests, whereas others report issues such as uncomfortable mattresses, insufficient pillows and dirty linens. Addressing these concerns could enhance comfort during guests' stays.
While Hotel Express Newcastle Gateshead offers value for money, especially for budget-conscious travelers, it may resemble more of a hostel experience than a traditional three-star hotel. Guests should manage their expectations accordingly, understanding that while it is economical, it may not meet the standards of higher-end accommodations.
The Holiday Inn Express Newcastle Gateshead by IHG, enjoys a strong reputation among travelers for its convenience, comfort and value. Situated strategically close to the A1 and within walking distance to the Metro Centre, the hotel's location makes it an excellent base for those visiting Newcastle, Gateshead and nearby attractions such as the Beamish Museum and the Utilita Arena. Guests also appreciate its proximity to a variety of dining options and serene settings, including river walks and green spaces.
A highlight of the hotel experience is the well-received breakfast, praised for its variety and quality. Guests appreciate the plentiful, tasty selections, including options for vegan and gluten-free diets and the added convenience of takeaway options. Although some see areas for improvement, such as occasionally limited hot food or replenishment issues, most find the breakfast to set a positive start to their day.
The dining options extend to dinner, where the quality of food is commended, though some guests find the bar and evening meal choices limited or basic. Alternatives nearby, such as the Skiff Inn and TGI Fridays, are well recommended and appreciated for their varied offerings and quality.
Guest rooms are another positive aspect, frequently described as comfortable, spacious and clean with modern bathrooms and adequate amenities. However, guests highlight issues with temperature control, occasional noise disturbances and some rooms showing signs of wear and tear.
Cleanliness is a strong suit for the hotel with both rooms and common areas consistently noted for their high standards. Minor issues such as occasional missed cleanings or signs of wear do not significantly detract from the overall positive impression.
Perhaps the most notable strength of the hotel is its staff. Reviews consistently highlight their friendliness, professionalism and eagerness to assist, all of which enhance the guest experience considerably.
Amenities such as free WiFi and ample parking are additional perks. The WiFi is generally good, fast and reliable, despite occasional connectivity issues. Free parking is highly valued for its convenience and security.
Family travelers find this hotel to be a good value, noting its family-friendly rooms and engaging breakfast options for kids. While some express concerns about room size and noise, the overall family experience is positive.
Beds receive mixed reviews; many guests find them comfortable, but there are suggestions for better bed sizes and improvements to sofa beds.
For business travelers, the hotel offers necessary amenities such as a business center and reliable WiFi, making it a practical choice for work-related stays.
Overall, the Holiday Inn Express Newcastle Gateshead provides a comfortable, convenient and value-driven experience, particularly praised for its location, breakfast, cleanliness, friendly staff and useful amenities.
Crowne Plaza Newcastle - Stephenson Quarter by IHG is a great choice for those looking for a convenient location in Newcastle. Guests praise the hotel's excellent location, which is close to the city centre, quayside and train station. The hotel offers a great breakfast with a good selection and wide choice, although some improvements could be made for guests with dietary restrictions. The spacious and clean rooms are a highlight with comfortable beds and excellent facilities such as a fabulous pool and gym. While some guests have mixed opinions about the cleanliness of the hotel, the staff is consistently praised for their friendliness and helpfulness. The spa facilities have received mixed reviews, but the swimming pool facilities are unanimously praised. Guests should be prepared for the extra costs associated with parking, but overall, the hotel offers excellent value for money with a classy and fun atmosphere.
PREMIER SUITES Newcastle is highly regarded for its exceptional location and welcoming atmosphere, making it a favored choice among travelers. Nestled in the heart of the city, it offers convenient access to key attractions such as St James Park, China Town, and a lively nightlife scene. The proximity to Newcastle Central Station enhances the appeal, enabling easy exploration of the broader region. Guests appreciate the range of nearby restaurants, shops, and cultural sites, ensuring plenty to do just a short walk away.
The accommodations at PREMIER SUITES Newcastle consistently impress visitors with their spaciousness and cleanliness. The well-equipped kitchens are ideal for guests wishing to prepare their own meals, making the suites suitable for both short and extended stays. The comfortable beds and modern furnishings create a relaxing environment, ensuring a pleasant stay for both leisure and business travelers.
Cleanliness is a standout attribute, with guests frequently mentioning the spotless condition of the apartments, extending across all areas, including bathrooms and kitchens. The dedication of the housekeeping staff to maintaining high standards is evident and adds to the overall appeal of the property.
An integral part of the positive experience at PREMIER SUITES Newcastle is the friendly and professional staff. Known for their helpfulness and warmth, staff members, including standout individuals like Annette and Joanne, receive particular praise for their efficient service and readiness to assist. Their welcoming demeanor contributes significantly to the overall atmosphere, making guests feel at home.
Parking facilities, albeit available at an extra cost, offer secure and convenient options for those traveling by car. Despite occasional challenges such as tight spaces, the peace of mind provided by secure underground parking is appreciated.
Overall, PREMIER SUITES Newcastle combines value, location, and hospitality to create a highly recommended accommodation choice. While some minor issues such as maintenance concerns and parking costs are noted, they are outweighed by the overwhelmingly positive aspects, making it a preferred destination for those visiting Newcastle.
The Copthorne Hotel Newcastle is a top choice for travelers seeking a central location with stunning views of the Tyne River and its bridges. Guests praise the convenience of the hotel, which is within easy walking distance of the town center and many bars and restaurants. Despite its central location, the hotel is quiet and relaxing and the friendly staff and spacious rooms add to the overall positive experience. While some guests criticize the breakfast selection, most find it good value for money with a decent variety of options. The hotel rooms are well presented, clean and spacious with fantastic views, although some furnishings are a little tired. While cleanliness has received mixed reviews, most guests find the hotel reasonably clean overall. The staff is charming and helpful with the front desk staff receiving special praise. On-site parking is convenient and easy, although some guests are unhappy with the additional charge. Overall, the Copthorne Hotel Newcastle provides comfortable accommodations with excellent beds, making it a solid choice for a relaxed and enjoyable experience in a beautiful city.
Hotel Indigo Newcastle by IHG, positioned in the vibrant heart of Newcastle, has become a highly favored choice among travelers due to its outstanding central location. Guests relish easy access to key city landmarks, such as the Central Station, Utilita Arena, Quayside, and St. James’ Park. The vicinity to numerous restaurants, bars, and shops accentuates its convenience for dining and entertainment, making it an ideal base for sightseeing and nightlife adventures.
The hotel’s accommodations receive frequent praise for their spaciousness, cleanliness, and comfort, with modern decor following recent refurbishment accentuating a fresh and stylish ambiance. Comfortable beds and well-equipped rooms, complete with amenities like Nespresso machines and plush robes, enhance the guest experience. Many rooms offer charming balconies with delightful city views, adding to the allure for visitors seeking a vibrant yet tranquil retreat.
Breakfast at Hotel Indigo stands out as a highlight, celebrated for its quality and variety. Guests often describe it as superb, with an extensive menu offering both continental selections and cooked-to-order dishes, catering to traditional and vegan preferences. The attentive and friendly staff contribute significantly to the dining experience, although pricing concerns and occasional overcooked items are noted by some.
Dinner options receive mixed reviews, with excellent food quality praised, particularly standout dishes such as chateaubriand and triple cooked chips. The evening menu has room for enhancement in terms of variety, but room service is commended for delivering great food efficiently. The restaurant staff’s friendliness consistently complements the overall culinary offering.
Hotel Indigo prides itself on exceptional cleanliness throughout, with guests describing the property as meticulously clean. The welcoming atmosphere is enhanced by efficient staff who maintain high hygiene standards, ensuring a seamless and comfortable stay. The hotel's extraordinary staff are universally commended for their warmth, attentiveness, and professionalism, providing a delightful and memorable guest experience.
Additional amenities such as reliable and fast Wi-Fi and secure parking further elevate the convenience factor, offering speed and accessibility. The modest yet functional gym allows guests to maintain their workout routines, with essentials readily available, contributing to a pleasant experience. Families find the hotel accommodating, with spacious rooms and attentive staff making it a suitable choice for family stays, despite occasional size and parking constraints.
Hotel Indigo's proximity to Newcastle's lively nightlife is another attraction, offering guests the ease of exploring local restaurants, pubs, and clubs. While some note occasional noise disturbances, the prime location offers an excellent starting point for evening escapades. Comfort and consistency in bedding, aside from a few critiques, assure guests of a restful night's sleep.
Ultimately, Hotel Indigo Newcastle by IHG is lauded for its four-star quality and exceptional service, with the remarkable ambiance and convenient location suggesting an experience deserving of high acclaim. Guests consistently appreciate the charm of Newcastle reflected in the hotel’s inviting atmosphere, making it a desirable choice for city visitors seeking a blend of modern comfort, convenience, and attentive service.
The Royal Station Hotel, part of the Cairn Collection, is highly praised for its prime location in the heart of Newcastle. Guests often highlight the exceptional convenience of its proximity to the Central Station, making it ideal for both rail travelers and anyone looking to explore the city. The hotel is situated near major landmarks, shopping, dining areas and cultural attractions, offering easy access to public transportation, including metro and bus services. Despite occasional noise due to its central position, the overall sentiment remains positive regarding accessibility and convenience.
The breakfast at the hotel garners widespread acclaim for its quality and variety. Guests frequently laud the excellent buffet selection, which includes full English options, cereals, fruit, pastries and drinks. The friendly and efficient staff contribute to a pleasant dining experience, although the breakfast area can sometimes feel cramped or too hot. Despite minor criticisms regarding some food items and coffee quality, the breakfast is generally considered great value for money.
The dining experience at the hotel's restaurant also receives largely positive feedback. Guests appreciate the delicious menu, generous portions and the variety of well-prepared dishes, such as tasty steaks and pizzas. The friendly and helpful staff enhance the overall dining ambiance. While some guests find the food overpriced or certain dishes unsatisfactory, the restaurant is usually recognized as providing good value for money.
Guests often commend the Royal Station Hotel's spacious, clean and charming rooms, which are well-equipped with amenities like mini-fridges and complimentary tea and coffee. The Victorian architecture and high ceilings add a touch of elegance to the overall room ambiance. However, the aged decor and lack of air conditioning can be a drawback, along with noise in street-facing rooms. The family and superior rooms are generally recommended for a more comfortable stay due to their size and features.
Cleanliness at the hotel receives high marks from guests, who frequently mention the spotless rooms, fresh bedding and well-maintained bathrooms. The hotel’s charming Victorian architecture is often highlighted, although some areas could benefit from more detailed cleaning and occasional updates. Issues like dusty chandeliers and dated decor are noted but do not significantly detract from the overall cleanliness.
The staff at the Royal Station Hotel are consistently praised for their friendliness, helpfulness and professionalism. Whether it's the reception, housekeeping or dining room staff, the positive and attentive service significantly enhances guests' experiences. Occasional mentions of unhelpful staff are rare and do not overshadow the generally excellent service provided.
Regarding WiFi, opinions are mixed. Many guests find the WiFi satisfactory with good connectivity in some areas, though difficulties connecting and weak signals are common complaints. Improved consistency and reliability of the WiFi service would enhance the overall guest experience.
The gym and pool facilities receive appreciation for adding value to guests' stays. The gym is accessible and functional, though it could benefit from more modern equipment and better maintenance. The pool area is seen as a valuable addition, despite mentions of a cold temperature and occasional overcrowding.
In conclusion, the Royal Station Hotel offers a blend of historical charm, attentive service and a convenient location, making it a strong choice for visitors to Newcastle. Although there are areas for improvement, particularly in room updates and WiFi reliability, the positive aspects such as location, breakfast quality and staff friendliness largely contribute to an enjoyable stay.
Nestled in the heart of Newcastle, INNSiDE by Meliá Newcastle boasts an exceptional location directly on the Quayside, offering stunning views of the River Tyne and its iconic bridges. This prime spot places guests within easy walking distance of numerous bars, restaurants and shops, making it ideal for exploring the city. The hotel's proximity to the train station also simplifies travel for both leisure and business guests.
The modern, spacious rooms are a standout feature, frequently praised for their cleanliness and stylish design. Guests particularly appreciate the spectacular river views from floor-to-ceiling glass walls and terraces. Comfortable large beds, complimentary soft drinks and well-appointed amenities contribute to a restful stay, while the quiet, soundproof environment ensures relaxation.
Breakfast at the hotel is highly regarded with a buffet-style setup offering a wide variety of high-quality options, including cooked-to-order items like poached eggs and a selection of vegan choices. The lovely and modern breakfast area, which boasts views of the Tyne River, enhances the overall dining experience. Guests often describe the breakfast as one of the best they've experienced.
INNSiDE by Meliá Newcastle’s dining options further enrich the guest experience, particularly at Gino D'Acampo's restaurant. The menu features excellent Italian cuisine, though some guests find it pricey. The restaurant's riverside location with a lovely atmosphere adds to the overall enjoyment. The bar and restaurant area is lively with friendly staff and standout drinks like the signature "If my grandmother had wheels."
The cleanliness of the hotel receives consistent accolades with both rooms and communal spaces maintained to impeccable standards. The friendly, attentive staff contribute significantly to the welcoming atmosphere, often remembering guest's names and providing personalized service.
Free WiFi is another highlight with excellent connectivity and speed. The feature allowing guests to wirelessly cast media to the TV is particularly appreciated. Meanwhile, the well-equipped 24-hour gym offers modern facilities, including Peloton bikes, ensuring guests can maintain their fitness routines.
Though the hotel’s on-site parking is limited, nearby multi-story options ease the inconvenience. Despite these challenges, the convenient location and overall positive experiences make the hotel appealing.
The hotel is family-friendly and supports pets, making it ideal for guests with various needs. The staff’s accommodating nature and prompt service even without reservations reflect a commitment to family comfort and convenience.
Overall, INNSiDE by Meliá Newcastle stands out as a superb four-star hotel, combining modernity, comfort and excellent service. The inviting atmosphere, luxurious touches and prime location make it a top choice for travelers visiting Newcastle.
The Sandman Signature Newcastle Hotel is a great choice for those looking for a central location in Newcastle with easy access to the city centre and major roads. The hotel's breakfast received mostly positive reviews with guests praising the delicious food and good value for money. The rooms were generally found to be modern, spacious and clean with comfortable beds and fantastic facilities. The hotel's cleanliness was also highly rated with guests describing it as spotlessly clean and modern. The staff were repeatedly praised for their exceptional service with guests finding them friendly, welcoming and incredibly helpful. The hotel is also a practical choice for families with spacious rooms and the option to bring pets. The hotel's location is perfect for those looking to explore Newcastle's buzzing nightlife with a variety of great bars and places to eat within walking distance. The beds were also found to be super comfortable, allowing for a good night's sleep. While some reviews suggest that the hotel could use a face lift and room decor update, overall the service and experience were rated highly.
The Hilton Newcastle Gateshead is a highly recommended hotel with an excellent location in the heart of Newcastle, offering amazing views of iconic landmarks like the Tyne Bridge and Quayside. The breakfast is considered wonderful, brilliant, fantastic and even amazing by some guests with plenty of choices available and staff going above and beyond to be helpful. The spacious and clean rooms with comfortable beds are offset by lovely views of the river and modern décor in some rooms. The hotel has received overwhelmingly positive reviews regarding cleanliness with guests impressed by the hotel's attention to cleanliness and found it to be a lovely place to stay with a great location and friendly staff. The hotel staff are described as "friendly" and "helpful" throughout the reviews with particular praise for the reception and restaurant staff. The Hilton Newcastle Gateshead offers a pool and spa, complete with breathtaking views, although some reviewers found them to be small. The hotel provides useful access to a swimming pool for families staying in the area. Despite a few criticisms, many would stay at the Hilton Newcastle Gateshead again and recommend it to others. Overall, the hotel offered a pleasant and enjoyable stay.
Malmaison Newcastle is a highly recommended hotel for those who want to stay in the heart of the action. The hotel offers a fantastic riverside location in the heart of Newcastle, close to many bars, restaurants and shops. Guests can easily explore the city's sights as the hotel is conveniently located near the waterfront and the city center. The breakfast at the hotel is a highlight with a great selection of hot and cold options to choose from and the service is exceptional. The rooms are spacious, clean and comfortable with most offering fantastic views of the river and the Millennium Bridge. The hotel prides itself on impeccable cleanliness and guests consistently praise the helpfulness and friendliness of the hotel's staff. The parking facilities are good value and convenient for guests. The beds are top-notch with many guests specifically mentioning how comfortable the mattresses and pillows are. Overall, Malmaison Newcastle is a great choice for those looking for a comfortable and convenient stay in Newcastle.
Staybridge Suites Newcastle by IHG, is a great choice for anyone looking for a comfortable and convenient stay in Newcastle. The hotel's location is perfect for exploring the city with easy parking and only a short walk or taxi ride to the city centre. Guests rave about the hotel's breakfast, which offers a good selection of food with options for all tastes and dietary needs. The rooms are spacious, clean and well-appointed with excellent kitchen facilities and luxury toiletries. The hotel's cleanliness is also noteworthy with many guests praising the attention to detail. The staff are friendly, helpful and accommodating with excellent customer service. The on-site parking is convenient, although some guests found the cost to be a bit steep. Finally, the beds are very comfortable, ensuring a restful night's sleep. Overall, Staybridge Suites Newcastle is an excellent choice for anyone looking for a clean, comfortable and convenient stay in Newcastle.
Leonardo Hotel Newcastle Quayside enjoys a highly praised prime location right on the river Tyne, making it ideal for those wishing to explore nearby attractions such as the Quayside, Millennium Bridge and city center. Guests appreciate the convenient yet peaceful setting with picturesque river views enhancing the experience. The hotel is valued for easy access and scenic surroundings, contributing to its great value for money.
The hotel’s breakfast receives general acclaim for its variety, quality and presentation. Guests enjoy a comprehensive buffet that caters to diverse tastes, often describing it as well-organized and a good value for money. Though some note minor issues like high prices during busy times and inconsistencies, the friendly and accommodating staff help maintain a positive breakfast experience.
Dinner experiences are more mixed with guests enjoying the pleasant ambiance, reasonable menu selections and professional staff, particularly in the bar. However, there are mentions of inconsistencies in food quality and service with some calling for improved menu variety and better-prepared dishes.
Room quality is frequently complimented for spaciousness, cleanliness and comfort with beautiful views of the River Tyne noted. Guests appreciate the comfortable beds and friendly staff, although some find the decor a bit dated and mention occasional noise or temperature issues. Despite these points, the relaxing environment and well-maintained rooms contribute positively to the stay.
The hotel's overall cleanliness is deemed satisfactory with guests frequently commending the tidy, well-kept rooms and common areas. Friendly and helpful staff significantly enhance the overall experience, even though there are occasional reports of inconsistent cleaning and minor maintenance issues.
The staff at Leonardo Hotel Newcastle Quayside are consistently praised for their friendliness, professionalism and willingness to assist, making guests feel welcome and comfortable. Specific staff members are often recognized for their exemplary service, adding to the hotel's positive reputation.
The availability of free WiFi is appreciated, generally considered reliable and effective, albeit with occasional issues in specific areas of the hotel. Families find the hotel accommodating with suitable amenities like family rooms, helpful staff and a welcoming environment contributing to an enjoyable stay.
The comfort of the beds is a recurrent highlight with many guests mentioning the cleanliness and coziness that lead to restful nights. This comfort, combined with clean rooms and friendly staff, makes for a pleasant and welcoming atmosphere.
While some guests feel the hotel doesn’t fully meet the expected four-star standard, the majority find it offers good value for money with quality breakfasts, clean accommodations and attentive staff enhancing the experience. Business travelers appreciate the hotel's convenient location and functional facilities, despite occasional mentions of limited business services.
Accessibility is another strength with guests noting the hotel’s proximity to the city center, accessible rooms and facilities and helpful staff. Although some improvements could be made in certain areas, the accommodations generally meet the needs of travelers with disabilities.
Overall, Leonardo Hotel Newcastle Quayside is recognized for its strategic location, friendly staff, comfortable accommodations and overall value, making it a favorable choice for families, business travelers and those seeking a comfortable stay near key attractions.
Hotel Du Vin Newcastle is a unique and luxurious boutique hotel that offers a fantastic stay for guests. The hotel's location is perfect, being central yet quiet and is well-situated for exploring attractions such as Ouseburn and the waterfront. The breakfast is outstanding with a wide range of choices and excellent value for money. The dinner experience is top-class with exceptional restaurant staff and great food, although some meals have been reported to be mediocre at times. The rooms are stunning, spacious, stylish and comfortable with beautiful bathrooms and excellent toiletries. The hotel emphasizes cleanliness with modern and very clean rooms and spotless facilities throughout the building. The staff is exceptional with polite, responsive and courteous behavior and they go the extra mile to ensure guests have a great stay. The hotel is dog-friendly with attentive and welcoming staff who provide bowls and a dog cushion to make furry friends feel comfortable during their stay. Overall, Hotel Du Vin Newcastle is a wonderful bit of luxury, perfect for those who are looking for something different.
91 Aparthotel Jesmond Road has garnered consistently positive feedback, highlighted by its exceptional location near Jesmond Metro station, making it ideal for both business and leisure travelers. The prime location ensures easy access to Newcastle city center, bars, cafes, restaurants and amenities whilst maintaining a peaceful environment. Guests appreciate the ample free parking and find the check-in process efficient, enhancing the convenience of their stay.
The apartments are frequently praised for their spaciousness, cleanliness and modern design. They come well-equipped with kitchen areas, comfortable beds and additional amenities like large flat-screen TVs and welcome baskets, offering guests a cozy, home-like atmosphere suitable for both short and extended stays. Despite some minor cleanliness issues and occasional noise complaints, the overall feedback emphasizes the high standard of the accommodations.
Breakfast, typically served at the adjacent Holiday Inn, receives high marks for quality, variety and reasonable pricing. Guests commend the superb service, contributing to a pleasant dining experience. The hotel's restaurant, although described as expensive, offers lovely food, adding to the positive overall impression. The proximity to other dining options and complimentary amenities like coffee, tea, juice and Kit Kats enhance the dining experience.
The staff at 91 Aparthotel Jesmond Road are frequently highlighted for their friendliness and helpfulness, providing excellent customer service that contributes significantly to the guests' positive experiences. They are noted for their responsiveness, professionalism and ability to promptly resolve any issues.
The wifi service, while generally good and reliable with free coverage, has some inconsistencies with weak signals reported in a few areas. Nonetheless, most visitors found it sufficient for their needs.
Parking options are another strong point with ample free on-site parking and additional spaces at the nearby Holiday Inn. The presence of electrical car chargers and secure parking areas further add to the convenience.
The beds receive high praise for their comfort, particularly the large and super-king-size options. However, the sofa beds are often noted as uncomfortable, impacting the overall sleeping arrangements for some guests.
In summary, 91 Aparthotel Jesmond Road stands out for its exceptional location, modern and spacious apartments, excellent breakfast and superb customer service. The combination of these attributes, along with free parking and generally reliable wifi, makes it a highly recommended option for visitors to Newcastle, whether for a short visit or an extended stay.
Holiday Inn Newcastle-Jesmond by IHG, generally receives favorable reviews from guests, highlighted by its prime location, amenable breakfast and standout staff service.
The hotel's location is particularly praised for being a walking distance or short metro ride from Newcastle city centre, offering easy access to major attractions and Jesmond's lively bars and restaurants. Its proximity to the metro and available on-site parking provide excellent connectivity and convenience for both public transport users and those driving. The hotel is noted to be particularly handy for personal visits, such as attending events at the university or nearby Nuffield hospital.
Breakfast at the hotel garners high marks for its extensive and varied selection, catering to dietary needs including gluten-free options. The quality of the food, presentation and the inclusion of breakfast in the room rate are consistently praised. Similarly, the hotel's Italian restaurant, Fratellis, is well-regarded for its delicious and diverse menu, especially the pizza, as well as the pleasant dining atmosphere.
The rooms are described as clean, spacious and comfortable with modern amenities, though some guests feel they could use updates, particularly relating to decor and bathroom fixtures. Occasional comments about noise, particularly from air conditioning units or external traffic, arise, but these are generally considered minor issues. The hotel's cleanliness is a mixed bag; while many guests find the rooms and common areas spotless, others mention occasional lapses in maintenance.
A major highlight of the hotel is its staff, who are frequently praised for their friendliness, helpfulness and professionalism. The reception team and other staff members, including housekeeping and the restaurant team, are often noted to go the extra mile to ensure a pleasant stay for guests.
The hotel offers reliable and secure free WiFi, appreciated by most guests for its stability, although a few do report connectivity issues in certain areas. The gym, while small, is found to be adequately equipped and a nice addition to the hotel's facilities.
Parking is another positive feature with many guests valuing the on-site parking and EV charging options despite some mentioning that spaces can be tight and finding a spot challenging at times.
Overall, Holiday Inn Newcastle-Jesmond is described as a family-friendly hotel that provides a comfortable and convenient stay with excellent service, making it a highly recommended choice for travelers visiting Newcastle.
The Best Western New Kent Hotel in Jesmond is highly regarded for its prime location within a peaceful, affluent neighborhood, yet near bus stops, metro stations and a variety of local amenities, making it ideal for both leisure and business travelers. Proximity to the Freeman Hospital and Newcastle city center ensures convenient access to key destinations.
Guests praise the breakfast experience, particularly the freshly prepared and plentiful full English options, served by friendly and efficient staff in a pleasant atmosphere. Dinner receives accolades for the Indian restaurant, Chakh Dhoom, on-site when open, but some guests experienced closures. While on-site dining has mixed availability, the excellent service and nearby options offset this.
Rooms are appreciated for their cleanliness, comfort and spaciousness with modern bathrooms being a highlight. Some areas may feel outdated and single rooms can be cramped. Positive feedback on staff highlights their friendly, helpful and attentive nature, enhancing the overall guest experience.
Cleanliness is a notable strength, despite minor dated appearances in some areas. The hotel provides a tidy and welcoming environment. Wi-Fi service varies with many guests enjoying good connectivity while others faced challenges.
Parking can be tight and limited, but the free and accessible options, coupled with helpful staff, make it manageable. The hotel is family-friendly with practical accommodations, though child-specific breakfast options could be more diverse. Enthusiasts of nightlife enjoy the hotel's blend of tranquil surroundings with easy access to Newcastle's social spots.
Beds receive mixed reviews with many finding them comfortable, while others noted firmness or size issues. The hotel, positioned as a decent three-star accommodation, is seen as good value for money with a cozy atmosphere, though some services and facilities require updates. Despite minor drawbacks, its cleanliness, service and location make it a reliable choice for budget-conscious travelers.