4-Star HotelSummary of reviews related to the '4 Star' categoryThe Royal Palm Hotel offers mixed experiences with a divergence of opinions regarding its four-star rating. Some guests appreciated the lovely rooms, venue and breakfast, describing the hotel as luxury at its best and highlighting its good value for money. The hotel was noted as an excellent option for shopping and gatherings with friends, featuring accommodations typically expected of a four-star property.
However, a significant number of reviews expressed dissatisfaction, questioning the hotel's four-star status. Complaints included poor service delivery, inadequate maintenance and limited amenities, such as the lack of hand sanitizers and complimentary water after the first night. Some guests felt the hotel has seen better days and suggested it may warrant a lower star rating due to its current state. Despite these issues, the hotel still managed to impress certain visitors, placing it at the top of their list for its category.
Show moreRead review summaries for all categories