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Summary of reviewsTroyan Plaza Hotel in Troyan receives an abundance of positive reviews across several key categories, making it a highly recommended choice for visitors. Nestled in the heart of Troyan, the hotel benefits from a prime location with picturesque views of the White Osam River. Its central position provides easy access to local restaurants, cafes and the city's bustling pedestrian zone. Guests appreciate the clean, tranquil environment enhanced by complimentary parking, ideal for sightseeing and urban exploration.
Breakfast at Troyan Plaza Hotel is frequently applauded for its variety, quality and abundance. Descriptions like fresh, tasty and delicious are common with many guests noting it exceeds expectations. The hotel's dining options extend to dinner, where the on-site restaurant and traditional tavern receive high praise for their delicious cuisine and charming atmospheres. Patrons enjoy the excellent service and recommend reservations for weekend dinners due to its popularity.
The rooms are consistently highlighted for their spaciousness, cleanliness and comfort, including amenities like air conditioning, cozy beds and delightful views of the river and mountains. The cleanliness standards are described as impeccable with daily services ensuring a spotless environment.
The staff at Troyan Plaza Hotel are frequently lauded for their friendliness, professionalism and responsiveness, enhancing the overall guest experience. Special mentions of exceptional service underline the staff's commitment to making guests feel welcome and well-cared for.
However, the hotel’s Wi-Fi receives mixed reviews with reports of weak and intermittent connections, especially in rooms. The beds also receive varying feedback with many describing them as comfortable but some noting issues with firmness and sizing.
While some feel the hotel meets four-star expectations, others suggest it aligns more closely with a three-star experience and note that certain areas may benefit from renovations. For business travelers, the hotel's central location, comfortable rooms and dedicated meeting spaces make it a practical and commendable option.
Overall, despite a few minor drawbacks, Troyan Plaza Hotel stands out for its superb location, excellent dining, comfortable rooms, cleanliness and exceptional staff, making it a top choice for visitors to Troyan.
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