Kokoon Hotel Surabaya receives positive feedback across several aspects of its offerings, making it a commendable accommodation choice for visitors to the city. Situated in a central location, guests appreciate the hotel’s proximity to Chinatown, local markets, shopping malls, and key landmarks, providing convenient access to urban amenities while offering a quieter backdrop. The breakfast buffet is a standout feature, praised for its diverse and delicious selections that cater to various tastes, providing good value for money, especially for those on a budget. While the dinner experiences receive mixed reviews, the restaurant's ambiance and some excellent dishes are noteworthy.
The rooms at Kokoon Hotel Surabaya are favorably regarded for their spaciousness, clean and stylish decor, and overall comfort, contributing to a pleasant stay. The hotel maintains a respectable level of cleanliness, with tidy rooms and well-kept common areas adding to the guests' positive impressions. Exceptional staff service further enhances the experience, with team members noted for their friendliness and readiness to assist, handling requests efficiently and providing attentive support.
The pool is another appealing feature, offering a lovely, relaxing space for guests to enjoy, while the beds are frequently praised for their comfort, ensuring restful sleep. Overall, Kokoon Hotel Surabaya consistently provides a satisfying experience, marked by comfortable accommodations, excellent service, and enjoyable amenities, making it an attractive choice for travelers seeking a cozy and convenient stay in Surabaya.
Premier Place Surabaya Airport is highly recommended by guests for its excellent location, particularly its convenient proximity to Juanda Airport. The hotel offers an efficient free shuttle service that operates every hour, a feature that is greatly appreciated by travelers with early or late flights. The accommodations are consistently praised for their cleanliness, comfort and practicality, making them ideal for short stays.
The dining experience at Premier Place Surabaya Airport earns top marks, especially the breakfast service, which begins early at 05:30. Guests commend the extensive variety and quality of the breakfast buffet, which includes a range of Asian dishes and sweet treats. The BBQ buffet dinner is another highlight, offering a pleasing variety of options and live music, creating a delightful ambiance. The overall dining options receive widespread approval for their quality and variety, despite occasional notes about price or spice levels.
Rooms at the hotel are often described as clean, spacious and well-equipped with comfortable beds and functional amenities. The hotel's staff plays a significant role in enhancing the guest experience with numerous positive remarks about their friendliness, helpfulness and efficient service. Despite a few reports of disorganization or minor room maintenance issues, the general consensus is overwhelmingly positive.
The cleanliness of the property is another standout feature, extending to the rooms, bathrooms, pool and common areas. The modern facilities and well-maintained environment contribute to a pleasant and inviting atmosphere. The pool area itself is a notable asset, providing a refreshing and well-kept retreat for travelers, although some guests might feel exposed due to its location.
Overall, Premier Place Surabaya Airport excels in offering a convenient, comfortable and clean stay with excellent service and dining options, making it a highly recommended choice for travelers needing easy access to Juanda Airport.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is highly praised for offering a balanced blend of luxury, convenience, and exceptional service. Its strategic location is a major highlight, directly connected to Ciputra World Mall, a prime shopping and dining destination. The hotel’s proximity to key spots in Surabaya makes it ideal for both business and leisure travelers, providing easy access to transportation and entertainment venues.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Ibis Styles Malang emerges as a standout choice for travelers seeking a comfortable and conveniently located stay in the bustling city of Malang. Strategically nestled with easy access to the city's main thoroughfares and close to the train station, the hotel offers a prime location for exploring nearby tourist attractions and enjoying local dining. While some guests find the immediate surroundings less enticing, the hotel's proximity to various culinary hotspots and the convenience of affordable taxi rides to nearby bars and restaurants are appreciated.
The hotel is lauded for its spacious and clean rooms, equipped with modern amenities that provide a cozy retreat for a relaxing stay. Guests particularly praise the remarkable comfort of the beds and enjoy delightful views of Malang from higher floors. While some visitors feel the decor is a bit outdated, the value for money, combined with reasonably priced food options, makes the hotel a favorable choice.
Breakfast at Ibis Styles Malang is celebrated for its extensive variety, especially among those who indulge in local Indonesian flavors. Though some international guests wish for more Western options, the overall breakfast experience is fulfilling, complemented by the pleasant dining ambiance.
Cleanliness is generally well-maintained, with attentive service ensuring guests a tidy environment. Minor issues noted by some guests suggest room for improvement, yet the overall neatness and comfort are a draw for many.
The exceptional hospitality of the staff consistently garners high praise, with their kindness and readiness to assist leaving a lasting impression. The helpfulness and English proficiency of the staff enhance the overall experience, contributing significantly to guest satisfaction.
Family travelers find the hotel accommodating, with features such as connected rooms, a kids corner in the restaurant, and engaging activities like a swimming pool and gym facilities. The pool, in particular, is a hit among guests, appreciated for its clean and aesthetically pleasing setup.
Overall, Ibis Styles Malang combines strategic convenience, exceptional service, and comfortable accommodations, making it a highly regarded choice for both leisure and adventure-seeking travelers visiting Malang.
Whiz Prime Hotel Basuki Rahmat Malang stands out for its strategic location in the heart of Malang, offering easy access to a range of local attractions, restaurants, and shops. Guests value the hotel's proximity to popular areas such as the lively Kayutangan Street and Jodipan "rainbow villages," as well as cultural landmarks like the Alun Alun square, cathedral church, and historic Oen bakery. This central setting not only enhances visitor exploration but also creates a vibrant atmosphere filled with dining and relaxation spots. Travelers appreciate the convenience and the hotel's pleasant service and comfortable ambience.
The breakfast experience is generally praised for its satisfying and diverse Indonesian flavors, catering well to local tastes with an extensive buffet. Although the selection may lack variety for international visitors, it remains a noteworthy aspect of the stay, especially for those delighting in Asian cuisine. The hotel's rooms, while compact, are frequently lauded for their cleanliness and comfort, providing restful accommodations often bolstered by soft beds and pillows. While bathroom layouts could lead to occasional flooding, the showers are effective, and guests enjoy some rooms with beautiful city views.
The staff at Whiz Prime Hotel Basuki Rahmat Malang consistently receive high praise for their friendliness and professionalism, contributing to an efficient and seamless guest experience. Their attentiveness and eager assistance make guests feel valued and welcome, overcoming occasional language barriers with patience and a commitment to exceptional service. Amenities such as free WiFi generally meet guest expectations, providing a reliable connection despite some inconsistency in signal strength.
The hotel pool, located on the sixth floor, offers stunning city views and serves a decorative role, although it is small and may not provide the comfort expected by all. Guests appreciate the aesthetic appeal of the area, which enhances the atmosphere of the hotel. However, concerns about cleanliness and accessibility are noted.
Overall, Whiz Prime Hotel Basuki Rahmat Malang is a practical and value-for-money choice for travelers seeking a short, functional stay in Malang. It provides clean accommodations and efficient air conditioning, with its simplicity being well-suited for brief visits rather than extended ones. The hotel's central location coupled with friendly service makes it an ideal option for exploring the city, appealing mainly to those appreciative of comfort and convenience.
Swiss-Belinn Airport Surabaya garners overwhelmingly positive reviews for its exceptional location, generous breakfast offerings, comfortable rooms, and impressive service. Conveniently located near Juanda Airport, the hotel is a top choice for travelers seeking easy airport access, enhanced by a complimentary shuttle service that further minimizes travel stress. Guests consistently praise the hotel's breakfast for its wide array of delicious and well-presented options, particularly appealing to those with a taste for Asian cuisine. The breakfast service staff are noted for their friendliness, and the convenience of take-away options for early flights is well appreciated.
The rooms receive high marks for their spaciousness, modern decor, and cleanliness, providing a comfortable stay that particularly highlights the quality and comfort of the beds. Despite minor noise isolation issues and occasional mosquito troubles, the overall room experience is regarded as cozy and delightful. Cleanliness is a standout feature at Swiss-Belinn Airport Surabaya, with many guests commending the meticulous upkeep of rooms and facilities, contributing to a peaceful and tidy environment.
The hotel's staff play a crucial role in enhancing the guest experience, consistently recognized for their helpfulness, professionalism, and friendliness. Available at all hours, the staff excel in meeting and anticipating guest needs, from assisting with special requests to facilitating smooth airport transportation. With a combination of convenience, comfort, and outstanding service, Swiss-Belinn Airport Surabaya stands out as a preferred option for travelers in search of a reliable and welcoming airport hotel.