The Time New York, part of JdV by Hyatt, is highly recommended for its exceptional location, nestled in the bustling heart of New York City just steps away from Times Square and Broadway. The hotel's central yet relatively quiet position makes it an ideal base for both sightseeing and relaxation with easy access to key attractions like the theater districts and Central Park and multiple subway lines for exploring other parts of the city.
Dining experiences at The Time New York also receive positive feedback, particularly for the Serafina Restaurant, which offers a variety of high-quality dishes and friendly, attentive service. Guests also appreciate the afternoon wine and cheese offerings, making dining a delightful part of their stay.
The rooms feature modern, stylish decor, clean environments and innovative touches like hidden televisions. Despite some reports of smaller than expected room sizes and a few maintenance issues, many guests find the rooms comfortable and well-maintained. Certain suites offer more space, ideal for families or those seeking greater comfort. Noise can be a concern due to thin walls, but overall, the trendy design and cleanliness are appreciated.
Staff at The Time New York are frequently highlighted for their exceptional friendliness and attentiveness. Individuals including Nikita, Michael and Darlene Roseau receive specific mentions for their outstanding service. The team goes above and beyond to enhance guest experiences with courteous and helpful interactions, making the stay enjoyable for many.
While the breakfast receives mixed reviews with some guests noting a lack of variety and basic offerings, the quality of items like yogurt, granola, fresh fruits and coffee is commended. Dinner offerings, especially at the Serafina Restaurant, are well-regarded.
Free Wi-Fi is available but receives mixed feedback regarding its reliability and speed. Gym facilities include a basic on-site fitness studio and access to the more comprehensive TMPL Gym nearby, catering to varying fitness needs.
Parking is conveniently located across the street, though the cost and occasional access issues are points of concern. For families, the hotel provides a welcoming environment with spacious suites, thoughtful amenities and a safe atmosphere.
The vibrant nightlife surrounding the hotel, paired with the serene, quiet rooms, makes it an excellent choice for enjoying New York's energetic atmosphere while ensuring a peaceful retreat. Wine and cheese hours add a pleasant touch, rounding out the guest experience.
In summary, The Time New York, part of JdV by Hyatt, is praised for its unbeatable location, friendly and attentive staff, stylish decor and an overall positive experience, despite a few areas needing improvement such as breakfast variety, Wi-Fi reliability and parking logistics.
'Homewood Suites Midtown Manhattan Times Square South' enjoys a prime location, providing guests with easy access to iconic New York City landmarks such as Times Square, Madison Square Garden and the Empire State Building. Its strategic position near Penn Station and multiple subway stations facilitates effortless exploration and commuting, all while offering a peaceful retreat from the city's hustle and bustle.
Guests find the breakfast hearty and abundant with a variety of options, including both hot and cold dishes, fresh fruit and take-away boxes, making it ideal for families and those in a hurry. The friendly and efficient breakfast staff ensure a continuous supply of food, although some guests suggest that the breakfast area could be expanded to accommodate peak times better.
The rooms are praised for their spaciousness, modern amenities and cleanliness. Families and extended stay travelers particularly appreciate the fully equipped kitchenettes. The comfortable beds and generally quiet environment enhance guests’ comfort, although occasional minor issues with sofa beds and refrigerators are noted.
Cleanliness at the hotel is generally highly regarded with daily housekeeping maintaining a high standard in both rooms and common areas. While there are some reports of inconsistent cleaning, overall, the hotel is seen as well-maintained and hygienic.
The staff at Homewood Suites receive high marks for their friendliness, professionalism and helpfulness with several team members receiving individual praise for their exceptional service. This dedication to customer service significantly enhances the guest experience.
Free WiFi is available and generally appreciated for its convenience, though some guests experience occasional connectivity issues.
The gym is well-received for its functionality, cleanliness and convenient 24-hour access, despite being somewhat small for some guests' liking. The combination of gym and laundry facilities is often highlighted as a plus.
Parking solutions around the hotel are varied with several nearby options and valet services available, though some mention the higher fees associated with parking in the area. Nonetheless, the staff’s assistance in arranging parking helps ease the experience.
For families, the hotel is highly recommended due to its spacious rooms, kitchenettes and family-friendly environment. The central location and helpful staff add to its suitability as a base for exploring Manhattan with children.
The surrounding nightlife offers numerous bars and restaurants within walking distance, although the area can feel less safe at night with reports of noise and a seedy environment. However, inside the hotel, guests find a quiet and pleasant contrast.
While the regular beds receive high praise for their comfort, the sofa beds and extra beds do not meet the same standards, often described as uncomfortable and unsuitable for adults.
Overall, Homewood Suites Midtown Manhattan Times Square South is highlighted for its excellent location, accommodating staff and family-friendly atmosphere, offering a comfortable base for those looking to explore New York City.
Crowne Plaza HY36 Midtown Manhattan by IHG, is ideal for both leisure and business travelers thanks to its almost perfect position in the heart of Manhattan. Located near Penn Station, Madison Square Garden, the Garment District and Times Square, the hotel offers a blend of centrality and seclusion, providing easy access to major attractions while being tucked away on a quieter street. This strategic location facilitates straightforward transportation and exploration, making it convenient for guests, including those working at the nearby Javits Center.
The hotel stands out not just for its location but also for its modern facilities, embodied by an attached Burgerology and its cleanliness and spacious rooms that exceed typical NYC standards. The rooms are consistently praised for their cleanliness, well-maintained decor and comfortable beds. Although some find the room sizes small, many appreciate their practical design and the quality amenities like fridges and showers. The tranquil, quiet rooms serve as a peaceful retreat amidst the bustling city, enhancing the overall stay experience.
Breakfast at the hotel receives commendation for delicious food and excellent service, providing a pleasant start to the day. Despite minor complaints about cost and limited options, the positive dining experience generally prevails. The hotel might consider expanding breakfast options and addressing some logistical issues to improve guest satisfaction further.
Cleanliness is a hallmark of Crowne Plaza HY36 with guests frequently noting the spotless rooms and common areas. The friendly, efficient and professional staff enhance the welcoming atmosphere, contributing to an overall positive experience. Their consistent helpfulness and courteous demeanor stand out, significantly impacting guests' satisfaction.
Guests repeatedly highlight the ultra-comfortable beds, which many describe as very comfortable, super comfy and even heavenly, providing a restful sleep environment. Despite occasional mentions of needing improvements in bedding quality and cleanliness, the overall sentiment reflects a highly positive impact on the rest and relaxation of visitors.
In conclusion, Crowne Plaza HY36 Midtown Manhattan offers an excellent blend of modern amenities, prime location and high standards of cleanliness and service, making it a superb choice for those looking to explore New York City comprehensively while enjoying comfort and exceptional hospitality.
Dream Midtown by Hyatt offers a prime location in Midtown Manhattan, nestled conveniently between Central Park and Times Square. Guests rave about the easy access to major attractions, theaters, museums and dining experiences, lauding the hotel's perfect position for exploring New York City. The proximity to Broadway and subway stations adds to its appeal for both leisure and business travelers.
The hotel's complimentary continental breakfast served at the nearby Serafina restaurant garners mixed reviews. While some guests appreciate the inclusion of breakfast in the room rate and find it satisfactory for a quick start, others criticize the limited variety and lack of hot items. Suggestions for improvement include adding more substantial options like eggs and sausages.
The dining experience at Dream Midtown receives a generally positive response with particular praise for the quality of meals at Serafina and the vibrant rooftop bar offering stunning city views. Although some find the rooftop bar slightly pretentious with smaller portions, it remains a popular spot for evening relaxation. The cocktail lounge adds to the overall pleasant dining experience, though room service fees and expensive wine are noted downsides.
Rooms at Dream Midtown offer a clean stay with many guests complimenting the tidiness and comfortable beds. However, the rooms are often described as small and narrow with occasional issues such as insufficient lighting, outdated fixtures and noise disturbances. Despite these drawbacks, the hotel’s prime location and cleanliness are repeatedly highlighted.
Cleanliness across the hotel is generally praised, reflecting well-maintained rooms and attentive housekeeping staff. Some inconsistencies in vacuuming and occasional oversights were mentioned, but the overall feedback on cleanliness is positive.
The staff at Dream Midtown are frequently commended for their exceptional service, welcoming demeanor and attentiveness. Particular individuals like Yofi, Brian and Lauren receive special mention for going above and beyond, enhancing the overall guest experience. Minor negative interactions were reported but did not overshadow the general sentiment of excellent hospitality.
Wifi at the hotel has mixed reviews with some guests finding it sufficient while others experience inconsistent and slow connections. Improving the wifi quality could enhance the guest experience further. Parking poses a challenge with no on-site options and high costs at nearby garages, though the availability of discounted vouchers is a plus for some guests.
Nightlife at Dream Midtown is vibrant, centered around the rooftop bar praised for its atmosphere and city views. The hotel's location provides easy access to nearby bars and clubs, making it a desirable spot for nightlife enthusiasts, despite occasional noise and higher prices.
The beds at Dream Midtown receive overwhelmingly positive feedback for comfort, contributing to restful stays with guests frequently highlighting the soft, spacious bedding. This aspect stands out as a major positive in guest reviews.
Despite mixed feedback regarding its four-star rating with some guests feeling the hotel falls short of expectations, Dream Midtown offers a well-rounded experience with notable strengths in its location, staff service and comfortable accommodations. Minor areas for improvement include breakfast variety, room size and wifi quality. The hotel also makes efforts to accommodate guests with accessibility needs, ensuring a welcoming and safe environment for all visitors.
Courtyard by Marriott Times Square West offers a prime location in the heart of New York City, making it popular among both tourists and business travelers. Its proximity to iconic attractions like Times Square, Broadway and Madison Square Garden, along with easy access to Penn Station and various public transportation options, ensures convenient travel throughout Manhattan. Despite being centrally located, the hotel benefits from its position on a quieter street, providing a peaceful retreat amidst the city's hustle and bustle.
Guests appreciate the spacious, clean rooms adorned with modern amenities such as mini-fridges, coffee machines and USB outlets. The rooms are often described as very clean with comfortable beds and well-maintained bathrooms. However, some reviews point out that the rooms can be smaller and slightly darker than expected, typical of Manhattan standards. The noise level is generally low, especially in rooms on higher floors or those facing the courtyard. While there is room for improvement in daily cleaning services, the overall cleanliness of the hotel is commendable.
The staff at the hotel receives widespread acclaim with guests frequently highlighting their friendliness, helpfulness and professionalism. Specific staff members are mentioned for going above and beyond to ensure a pleasant stay, contributing significantly to the hotel's welcoming atmosphere. The breakfast experience garners mixed reviews with guests appreciating the convenience of a Starbucks downstairs but noting that breakfast options could be more varied and included in the booking cost.
While the hotel lacks on-site dining facilities for lunch and dinner beyond a small bar for evening drinks, its central location means that an array of restaurants and eateries is easily accessible. The free WiFi service has mixed feedback; some guests find it fast and reliable, while others report issues with connection speed and consistency. The hotel’s gym is praised for being well-equipped and accessible 24 hours with facilities meeting most guests' needs.
Courtyard by Marriott Times Square West also caters well to families, offering comfortable rooms, large bathrooms and early check-in options. However, the surrounding neighborhood occasionally raises safety concerns due to the presence of homeless individuals, which might deter some families. The hotel is well-positioned for those interested in vibrant nightlife with its close proximity to bars, pubs and entertainment venues.
The comfortable beds receive particular praise for their quality, contributing to a restful sleep experience. Despite occasional mentions of beds being too soft or mattresses needing replacement, the overall feedback is positive.
For a three-star hotel, Courtyard by Marriott Times Square West provides excellent value for money. It may lack some premium facilities, but its central location, cleanliness and satisfactory accommodations make it a reliable choice for travelers seeking comfort and convenience rather than luxury.
EVEN Hotel New York - Times Square South by IHG is celebrated for its prime location in the heart of Manhattan, offering guests easy access to major city attractions such as Madison Square Garden, Times Square, and Penn Station. The hotel's proximity to Broadway, the Empire State Building, Bryant Park, and the Highline ensures that visitors can explore New York City with ease. Despite the vibrant surroundings, the hotel provides a peaceful and quiet retreat at night.
In terms of accommodations, guests are impressed by the clean, spacious, and modern rooms, which often exceed expectations for New York City. Rooms are well-equipped with thoughtful amenities, including in-room exercise equipment, ensuring both comfort and convenience. The exceptionally comfortable beds and large showers further enhance the guest experience, making for restful nights and refreshing mornings.
The hotel staff consistently receives high praise for their friendliness and helpfulness, contributing to a welcoming and professional atmosphere. This exceptional service extends across all teams, including the front desk and housekeeping staff, who ensure that guests feel well-cared for during their stay.
The breakfast offerings are generally viewed positively, with a focus on healthy options and an à la carte menu that caters to diverse dietary needs. While some guests find portion sizes could be larger, the nutritious selection compliments the overall stay.
EVEN Hotel stands out for its strong emphasis on fitness, featuring a well-equipped gym and in-room exercise options that satisfy fitness enthusiasts. The hotel's cleanliness, modern decor, and quiet ambiance further contribute to a relaxing experience amidst the hustle and bustle of New York City.
Additional highlights include reliable free WiFi, convenient parking options, and family-friendly amenities such as a game room. The hotel's combination of strategic location, quality accommodations, and outstanding service makes it an ideal choice for both leisure and business travelers seeking a balanced and enjoyable stay in New York.
Situated in the heart of Times Square, Hotel Edison Times Square is lauded for its unbeatable location, perfect for those aiming to explore the vibrant core of New York City. The hotel's prime position places guests just steps away from Broadway theaters, Central Park and numerous iconic sights with easy access to subway stations. The immediate vicinity is bustling with dining options, shopping avenues and entertainment, making it an ideal base for sightseeing and experiencing the lively ambience of Times Square and its surroundings.
The hotel offers a grab-and-go breakfast experience that, while convenient for its quick and practical nature, garners mixed reviews due to limited variety and quality of food. Nevertheless, the inclusion of breakfast in the room rate is appreciated by many guests.
Dining at Hotel Edison is a notable highlight with on-site options such as Bond 45 and Friedman's receiving praise for their delicious offerings and pre-theater dinner options. The Rum House bar stands out for its remarkable mojitos and vibrant live entertainment. An art deco vibe and friendly staff further enhance the dining experience, despite occasional drawbacks like wait times and spotty service.
Rooms at Hotel Edison receive a blend of praise and criticism. Guests appreciate the clean, comfortable accommodations with some rooms being spacious by New York standards. Remodeled bathrooms, large comfortable beds and consistent housekeeping add to the positive feelings. However, the rooms are often described as small, outdated and in need of renovation with issues like noisy air conditioning, minimal amenities and occasional cleanliness lapses.
Cleanliness standards are generally high with many guests highlighting the freshness of linens and towels and the efficiency of the housekeeping team. Despite isolated complaints about dust, odors and outdated fixtures, the overall sense of safety and cleanliness contributes to a welcoming atmosphere.
The staff at Hotel Edison is predominantly praised for their friendliness and helpfulness, adding significantly to the guest experience. The reception, concierge, cleaning teams and restaurant staff at Bond 45 stand out for their professionalism and courteous behavior, despite occasional lapses in hospitality from front desk personnel.
WiFi connectivity presents a mixed experience with some guests finding it excellent and reliable, while others report intermittent and weak service, particularly in the rooms. The fitness center, on the other hand, is well-received for its well-equipped and accessible nature, providing a pleasant workout experience.
For those requiring parking, the valet service is appreciated for its convenience but noted for its expense and occasional delays. The hotel is also recognized for its family-friendly atmosphere, offering room configurations suitable for small families and on-site amenities that cater to children. Its central location allows easy access to city attractions, making it a solid choice for family stays.
Nightlife at Hotel Edison is vibrant with numerous nearby bars, live music venues and on-site nightly entertainment. The hotel's proximity to Broadway and various clubs and bars ensures guests can easily enjoy the lively nightlife scene, although noise may be an issue for lighter sleepers. Lastly, the comfort of the beds is a major plus with many guests finding them exceptionally comfortable and supportive, contributing to a restful stay.
This hotel is a calm oasis in the heart of New York City's most vibrant area. It has 795 spacious rooms and suites that offer a unique, birds-eye view of NYC. Its 23,500 square feet of well-appointed event space make it the ideal choice for business travel.
Summary of reviews
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Overall, guests have had a great experience at Hyatt Regency Times Square. The hotel's prime location in the heart of Times Square is a major highlight with easy access to all the major attractions. Despite being busy, the hotel offers excellent facilities and services. Guests have given very positive reviews, praising the overall quality of the hotel. While some have noted the slightly outdated look of the hotel, this does not detract from the great experience they had. If you're looking for a top-notch hotel in New York City, Hyatt Regency Times Square is definitely worth considering.
Park Central Hotel New York in New York City garners high acclaim for its exceptional location, which is one of its standout features. Guests appreciate the convenience of being within walking distance to Central Park, Times Square, Rockefeller Center, Broadway theaters and multiple subway stations. This central positioning allows easy access to Manhattan's significant attractions while offering a balance between accessibility and tranquility, allowing guests to escape the city's hustle when needed.
The rooms are widely praised for their cleanliness and spaciousness, providing an accommodating environment for families. Many visitors describe the rooms as modern, comfortable and well-appointed, contributing to a pleasant stay. The fitness suite and spacious lobby complement the overall appeal by offering additional amenities. Guest reviews frequently commend the staff's friendliness and helpfulness, further enhancing the guest experience.
Despite the many positives, the hotel's breakfast service draws mixed feelings. The lack of a traditional breakfast service and reliance on a small grab-and-go kiosk in the lobby was noted as a downside. Some guests have expressed a desire for a more substantial breakfast option, suggesting that improvements in this area would significantly enhance the overall guest experience.
Regarding dinner, the hotel's bar and restaurant receive praise for their pleasant atmosphere and the kindness of staff, but inconsistent operational hours and occasional closures due to private functions have been noted as inconveniences. While the quality and atmosphere of the dining options are generally positive, guests are advised to plan for alternative dining arrangements.
Cleanliness remains a strong point for Park Central Hotel New York with many guests finding their rooms sparkling clean and well-maintained. The dedicated housekeeping staff ensures a consistently clean environment, contributing to the hotel's reputation for maintaining high cleanliness standards.
The staff at Park Central Hotel New York is often described as attentive, courteous and helpful with many guests highlighting positive interactions and commendable professionalism. While there are occasional negative experiences, the majority of feedback celebrates a team that significantly enhances the guest experience.
The Wi-Fi service at the hotel receives criticism with many guests experiencing unreliable and slow connectivity. This suggests a need for improvement in internet services to meet guest expectations better.
The gym facilities, however, are highly appreciated for their spaciousness and modern equipment, providing an excellent workout environment.
Parking options at Park Central Hotel New York present challenges with no onsite parking available and reliance on offsite or valet services often reported as inconvenient. Guests should be prepared for potential difficulties and additional costs associated with parking.
For families, Park Central Hotel New York is noted as a great choice due to its convenient location and spacious rooms. The hotel is particularly appreciated for its family-friendly environment and proximity to numerous attractions, making it an excellent option for family visits to New York City.
The nightlife around the hotel is vibrant and easily accessible with numerous bars, clubs and restaurants nearby. However, the hotel's own bar and lounge have limited operating hours, which might be a consideration for those looking to spend their evenings within the hotel.
Lastly, the beds at Park Central Hotel New York are predominantly praised for their comfort and cleanliness, contributing to a restful stay, despite a few mentions of some beds feeling worn out or less comfortable.
Overall, Park Central Hotel New York provides an appealing Manhattan base for both tourists and business travelers, excelling in location, room quality, cleanliness and staff service with room for improvement in breakfast options, Wi-Fi service and parking.
WestHouse Hotel New York, an SLH Hotel enjoys an enviable location in the heart of Manhattan, providing guests with easy access to iconic landmarks such as Times Square, Central Park and Broadway. Visitors appreciate the hotel's proximity to several subway stations, ensuring seamless travel throughout the city. It's celebrated for striking a balance between close access to major attractions while maintaining a peaceful and family-friendly environment. The views of the city's skyline and nearby amenities like dining options further enhance the guest experience.
Breakfast at WestHouse Hotel is generally praised for its rich and varied selection, served in a scenic 23rd-floor room with a terrace. Guests commend the quality and variety of the buffet, which includes fresh fruits, hot items like eggs and bacon and pastries. However, some reviewers feel it could benefit from more variety day-to-day and better management of the crowded breakfast room.
The hotel's evening dining experience, particularly the complimentary happy hour from 5 pm to 8 pm, is a definite highlight. Guests enjoy the rich buffet of tapas, snacks and hors d'oeuvres, often finding it sufficient to replace a full dinner meal. The rooftop terrace provides a delightful ambiance for these meals. While a few find the evening snacks not meeting gourmet expectations, the overall response is positive, citing the convenience and social atmosphere it creates.
WestHouse Hotel's rooms receive mixed feedback. Guests appreciate the spaciousness and cleanliness with many noting comfortable beds and well-maintained suites offering impressive city views. However, opinions on room size vary with some finding them cramped and decor slightly dated. Bathrooms are frequently mentioned as small and some minor maintenance issues like malfunctioning air conditioners are noted. Despite these, the general sentiment leans towards a comfortable stay.
Cleanliness at the hotel is predominantly positive with many guests commending the housekeeping staff for maintaining tidy and beautiful rooms. However, some have reported inconsistencies, such as poorly cleaned bathrooms and dusty furniture. Public areas like hallways and the breakfast zone also occasionally fall short.
The staff at WestHouse Hotel are frequently praised for their friendliness and helpfulness, contributing significantly to the overall guest experience. While most encounters are positive, some reviews mention sporadic issues with rudeness or unprofessional behavior, indicating room for improvement in consistency.
WiFi service sees mixed reviews with some guests appreciating good connectivity in certain parts of the hotel. However, many report patchy or slow connections, particularly on higher floors and feel frustrated by the additional costs imposed for internet service.
The gym is well-regarded for its functional equipment and 24/7 accessibility, allowing guests to maintain their fitness routines. Though some feel it could benefit from more space and better maintenance, the overall impression is positive.
Parking, while not ideal, is generally manageable due to nearby public parking facilities. Although prices can be high and the hotel doesn’t offer its own parking services, the convenience of local garages suffices for most visitors.
For families, WestHouse Hotel New York, an SLH Hotel provides a comfortable, kid-friendly environment with clean rooms and family-oriented amenities. Family rooms and suites are available, though improving specific family options and dining space during breakfast could enhance the experience further.
Lastly, the hotel's prime location offers a vibrant nightlife, perfect for guests wanting to experience Broadway and other evening attractions. In summary, WestHouse Hotel New York, an SLH Hotel is highly recommended for its central location, quality dining options and friendly service, making it a solid choice for leisure, sightseeing and family vacations.
The DoubleTree by Hilton New York Times Square South enjoys high praise for its prime midtown Manhattan location. Conveniently situated close to major attractions such as Times Square, Madison Square Garden and the Empire State Building, it offers easy access to multiple subway stations and a variety of dining and entertainment options. Guests consistently highlight the hotel's perfect position for both sightseeing and business travel, despite occasional noise from bustling city streets.
Breakfast at the hotel receives varied reactions with positive mentions of its quality and selection and commendations for the friendly staff who remember guests' preferences. However, the cost is often seen as steep and some guests express dissatisfaction with the buffet's overall value and the additional charges.
The rooftop bar is frequently highlighted as a standout feature with its stunning views of the Empire State Building and The Edge. Guests appreciate its atmosphere, although some wish it stayed open later. The hotel's dining options, however, are limited with mentions of the absence of a restaurant or room service and some had to venture out for lunch and dinner.
The rooms, while small by New York City standards, are clean, modern and functional, often boasting impressive views. Guests appreciate the convenient amenities like USB charging ports and smart TVs, although storage space and dim lighting can be minor inconveniences. The cleanliness of the rooms and common areas is consistently praised with daily housekeeping maintaining high standards.
The staff is frequently described as courteous, friendly and helpful, contributing significantly to the positive guest experience. Reception staff are particularly noted for their professionalism and the welcoming cookies provided at check-in.
Free Wi-Fi is mostly reliable and strong, though some guests experience connectivity issues, especially in certain rooms. Parking options near the hotel are convenient but expensive with no on-site parking or valet service adding to the logistical challenge for guests.
Beds are a highlight, receiving numerous commendations for their comfort, contributing to a restful stay even amid the city's hustle and bustle.
Overall, the DoubleTree by Hilton New York Times Square South offers a comfortable and convenient base for experiencing New York City. While there are areas for improvement, particularly in dining and parking services, the hotel's location, cleanliness and friendly staff make it a compelling choice for travelers.
The Manhattan at Times Square receives a predominantly positive reception for its impeccable location. Nestled in the bustling heart of New York City, the hotel is within walking distance of Times Square, Broadway theaters, Central Park and several subway stations. This unbeatable centrality allows guests to immerse themselves fully in the city’s vibrant energy, making it a prime choice for tourists eager to explore major attractions.
In terms of staff, the consensus is largely favorable. Front desk personnel, bellboys and cleaning staff are frequently noted for their friendliness and helpfulness. Specific employees such as Trey, Michelle and Amma have garnered commendation for their exceptional service, further enrichening guests' experiences with their accommodating attitudes and efforts to go above and beyond.
However, the hotel falters in several areas. Breakfast, described by many as a "grab and go" service, lacks diversity and quality. Guests often find the minimal offerings of a muffin or croissant, a piece of fruit and a drink insufficient. The absence of a proper dining area exacerbates the issue, pushing guests to seek more satisfying options outside.
Room conditions are another sore point. Although some reviews mention spacious and comfortable accommodations with great city views, numerous others highlight the rooms' outdated state and cleanliness issues. Common complaints include dirty carpets, peeling wallpaper and worn-out furniture. Maintenance problems like non-functional air conditioning, broken fixtures and cleanliness lapses add to guest dissatisfaction.
Cleanliness, overall, is a recurring concern. While the lobby maintains a semblance of tidiness, this is not mirrored in the guest rooms, which are frequently criticized for stained linens, dirty bathrooms and mold issues. Even though some areas like the lobby are presentable, the hotel's comprehensive need for renovations and stricter cleaning practices is evident.
The hotel offers free WiFi, which is reliable in the lobby but inconsistent in the rooms. The gym, although clean and free to use, has outdated equipment and has been noted as sometimes being out of order.
Families might find the hotel's location advantageous for nearby adventures, but noise and small room sizes could be a challenge. Despite the presence of many children due to group tours and school trips, noise and space constraints might deter those seeking tranquility.
Nightlife enthusiasts will appreciate the proximity to Times Square’s entertainment offerings, although noise from the bustling city can be an issue due to inadequate sound insulation in rooms.
In summary, The Manhattan at Times Square excels due to its central location and generally friendly staff, but it falls short in providing a fully satisfactory experience in terms of breakfast, room conditions, cleanliness and amenities. Significant improvements in these areas are necessary to align with guests' expectations for a comfortable and modern stay.
The Hilton New York Times Square garners widespread acclaim for its prime location at the heart of Times Square, ideal for tourists seeking proximity to iconic attractions, shopping areas, and Broadway. The hotel's central positioning is complemented by its quiet ambiance, offering a serene escape despite the busy surroundings. Guests frequently highlight the breathtaking views from the higher floors, which capture the vibrant cityscape and enhance the overall experience. The welcoming and professional staff enhance the stay further, providing attentive service and a comfortable atmosphere.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
The AC Hotel by Marriott New York Times Square is an exceptional choice for travelers seeking a prime location in New York City. Nestled in Midtown, this hotel offers a central spot close to theaters, shopping venues and dining options, while also providing proximity to key areas like Times Square and Broadway. Guests appreciate the hotel’s modern and attractive interiors, as well as the surprisingly quiet rooms amidst the city’s bustle.
Guests frequently mention the cleanliness of the property, which combines a fresh and modern ambiance with well-maintained facilities. The rooms, although noted by some to be on the smaller side, are praised for their spaciousness by New York standards, comfort and useful amenities such as fridges, microwaves and coffee machines. Many guests emphasize the comfort of the beds and pillows, ensuring a restful night’s sleep.
The staff at the AC Hotel by Marriott New York Times Square receive widespread acclaim for their professionalism, friendliness and helpfulness. Their exceptional service contributes significantly to the positive experience with many guests highlighting the team’s dedication to making their stay memorable.
While the breakfast service has room for improvement with some guests finding it limited and overpriced, the hotel’s superior location allows easy access to surrounding dining establishments for alternative morning meals.
Additional highlights include the rooftop bar on the 21st floor and a tapas bar adjacent to the property, which enhance the convenience and appeal of the hotel. Overall, despite minor drawbacks, the AC Hotel by Marriott New York Times Square promises a pleasant, comfortable and hospitable stay, making it a standout choice for both business and leisure travelers in the heart of New York City.
The JW Marriott Essex House New York is a top-notch hotel that offers excellent service and a prime location. Guests consistently praised the staff for their friendliness, professionalism and attention to detail with many highlighting the exceptional concierge services. The breakfast was delicious and served by helpful staff and the large rooms were comfortable and well-appointed. The hotel's staff went above and beyond to ensure guests' comfort and satisfaction, even in celebrating special occasions. While a few guests had minor complaints, the vast majority of guests had an exceptional experience and highly recommend the hotel. Overall, the JW Marriott Essex House New York is an excellent choice for travelers seeking a memorable stay in New York City.
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
Renaissance New York Times Square Hotel by Marriott offers a mostly positive guest experience, largely due to its exceptional location, cleanliness and staff service.
The hotel's standout feature is its prime location in the heart of Times Square, providing guests unparalleled access to Broadway shows, world-class dining and iconic attractions. Visitors frequently praise the stunning views from the bar and breakfast room, as well as the spacious, comfortable rooms that often overlook Times Square or 7th Avenue. The convenient proximity to public transportation further enhances the appeal for those looking to explore Manhattan.
Breakfast at the hotel garners mixed reviews with several guests appreciating the variety and quality of meals, particularly the fresh berries and healthy options. However, the high prices and inconsistent service, including the use of plastic cutlery and paper cups, left some guests dissatisfied. Dinner reviews echo this sentiment with guests commending the spectacular views from the R Lounge and the quality of cocktails, but noting that the limited menu and high prices failed to meet four-star expectations.
Rooms at the hotel are often described as spacious, comfortable and well-equipped, featuring modern amenities like large smart TVs and fridges. Cleanliness is highlighted consistently with the housekeeping staff receiving praise for maintaining a spotless environment. However, some aspects of the hotel, such as the bathrooms, are described as outdated and in need of renovation.
The staff's friendliness and efficiency significantly enhance the guest experience. Notable individuals like Omar, Mario and Justin are frequently mentioned for going above and beyond to assist guests. However, there are sporadic reports of less friendly or inflexible service in the reception and bar areas.
Wi-Fi service at the hotel is a point of contention, as guests appreciate the good internet speed but criticize the additional charges for in-room access, which many find unreasonable. The gym, though small, is well-equipped and meets the needs of guests looking to maintain their fitness routines during their stay.
Parking at the hotel is convenient but pricey with some guests noting the challenge of frequent use and the distance of the garage from the hotel. Despite these inconveniences, the parking options remain appreciated for accessing the busy Times Square area.
The nightlife around the hotel adds to its appeal for those looking to experience New York's vibrant entertainment scene. The R Lounge provides a great spot to unwind with fantastic views of Times Square. However, the bustling atmosphere can lead to noise issues, particularly for lower-level rooms.
Bedding at the hotel is widely praised for comfort. While double beds are noted as being small for two adults, the king-size beds receive high marks. This comfort contributes to an overall restful stay for most guests.
In conclusion, the Renaissance New York Times Square Hotel by Marriott is favored for its central location, clean and comfortable rooms and professional staff service. Despite some areas needing improvement, particularly in dining and Wi-Fi services, the hotel's positives largely contribute to a memorable stay in the heart of New York City.
The London, a Luxury Collection Hotel, New York City offers a standout experience for those seeking both luxury and convenience in New York City. Its prime location, nestled between Central Park and Times Square, provides easy access to the city's renowned cultural sites, shopping destinations, and Broadway shows, making it an ideal base for leisure and exploration. Guests frequently commend the hotel's spacious, well-appointed rooms, which are considered a rare luxury in New York, providing modern comforts and stunning views.
The staff is often praised for their warmth and professionalism, contributing significantly to a pleasant and welcoming atmosphere. From the moment guests arrive, they experience friendly and efficient service, with doormen and reception staff going above and beyond to ensure a smooth stay.
The rooms and suites are noted for their exceptional cleanliness and modern decor, with recent renovations enhancing the overall experience. Guests rave about the comfort of the beds, often describing them as some of the comfiest they've ever encountered. This focus on comfort extends to the suites, which are particularly suitable for families due to their generous size and thoughtful amenities.
While the breakfast experience has received mixed feedback, with some citing long wait times and high costs, many still commend the service and quick room service options. Efforts by the hotel management to address concerns have been recognized, indicating a commitment to improving guest satisfaction.
Overall, The London, a Luxury Collection Hotel, New York City consistently delivers a luxurious and memorable stay. Its combination of prime location, opulent accommodations, and dedicated staff make it a top choice for travelers seeking comfort and convenience in the heart of Manhattan.
The Hampton Inn & Suites Newark-Harrison-Riverwalk offers a highly praised and convenient location, especially favored for events at the Prudential Center and its close proximity to transportation hubs like Newark Penn Station and the Harrison Path station. Its proximity to Newark Airport and local attractions such as the Red Bull Arena, alongside a quiet, safe neighborhood and picturesque riverside placement, make it an ideal base for exploring Newark and New York City.
The complimentary breakfast receives mixed reviews. While many guests enjoyed delicious hot options and a good variety on weekends, others noted limited healthier choices and issues with replenishment and operational efficiency.
The rooms are often described as spacious, comfortable and well-equipped with modern decor and cleanliness receiving positive feedback. Cleanliness in individual rooms is highly praised, but common areas like hallways and elevators often fall short in maintenance. Guests appreciated the comfort of the beds and the quiet atmosphere despite some reports of inconsistent amenities and maintenance problems.
The staff experience ranges widely with some specific members like Ivy and Mr. Armstrong receiving high praise for their friendly and helpful service, while others reported encounters with unprofessional and indifferent staff members.
Wi-Fi service at the hotel is another point of contention. While some guests enjoyed fast and reliable internet, many reported inconsistent and weak signals, impacting their connectivity.
The gym is generally adequate for basic fitness needs when operational, although there have been instances of unavailability due to maintenance. Parking, however, presents significant challenges due to limited spaces and additional fees, leading to inconvenience for guests despite it being somewhat reasonable compared to other hotels.
For families, the hotel is considered pleasant and accommodating with enjoyable amenities like the pool and family suites. However, there have been occasional issues with room setups and minor inconveniences.
In terms of bedding, reviews are mixed. Many enjoyed big, comfortable and clean beds, but others faced issues with bed quality and cleanliness, affecting their sleep experience.
As a three-star hotel, it meets minimal expectations with a range of basic amenities, convenient location and generally large, comfortable rooms. It serves its purpose well for short-term stays, though there are some areas for improvement, especially in aligning with higher expectations. Business travelers generally find it a good fit due to its business-friendly environment, convenient location and supportive services, though it lacks a dedicated business center.
In summary, the Hampton Inn & Suites Newark-Harrison-Riverwalk provides a comfortable and convenient lodging experience with notable strengths in location and spacious accommodations, though improvements are needed in areas like breakfast variety, common area upkeep, staff consistency, Wi-Fi reliability and parking facilities.
The New York Marriott Marquis is a highly recommended five-star hotel with exceptional facilities and services. Its central location in Times Square is perfect for exploring the city and guests appreciate the convenience of being able to easily walk to nearby shopping and dining options. The renovated rooms are clean, spacious and comfortable with fantastic amenities, including some with stunning views of Times Square. While some guests had mixed reviews about the breakfast offered at the hotel, most opinions were positive with guests finding it to be varied, convenient and of good quality. The hotel has received positive reviews regarding the cleanliness of the hotel with many guests impressed by the upkeep of the premises. The staff are mostly friendly and helpful with some exceptions and guests have praised their efficiency and helpfulness. The New York Marriott Marquis is a great option for families with kids who have special needs, offering different room sizes for convenience. While some guests had varying experiences with the beds provided by the hotel, overall, the majority of reviews were positive about the comfort and size of the beds. Despite some minor issues, the hotel is definitely worth visiting and a superb choice for anyone looking for a luxurious stay in the heart of the city.
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