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Summary of reviewsVillage Hotel Bracknell receives favorable reviews across multiple categories, creating a compelling choice for travelers. The location is a standout feature, praised for its strategic convenience near key attractions such as LEGOLAND, Lapland UK and Ascot Races. Guests find the hotel's proximity to the motorway, nearby amenities and modern, clean facilities particularly appealing. Despite minor traffic noise and distance from the railway station, the location's accessibility enhances its desirability for leisure and business travelers alike.
The breakfast at the hotel garners positive feedback overall with many guests enjoying a variety of hot and cold options, excellent croissants and friendly service. However, some guests experienced issues with long waits, lukewarm food and a lack of healthier options like fresh fruit. The dinner experiences are similarly mixed; while the food quality is described as great and delicious, service delays and high prices are areas for improvement.
Rooms at Village Hotel Bracknell receive commendation for their spaciousness, modern design and comfort, notably the family rooms with well-appointed amenities like coffee machines and premium TV channels. Nevertheless, issues such as poor lighting, noise disturbances and cleanliness inconsistencies have been pointed out.
Cleanliness standards at the hotel vary with some guests praising the well-maintained and tidy environment, particularly in the pool and spa areas. However, others have noted dust, stains and inadequate housekeeping as areas needing attention.
Staff service stands out with numerous mentions of friendliness, helpfulness and professionalism. From efficient receptionists to courteous housekeeping staff, the hotel's customer service receives high marks, despite occasional understaffing during peak times.
The WiFi and TV amenities provide a generally positive experience with fast and reliable connectivity, although some guests faced technical issues and noted a lack of complimentary access. The gym facilities are another highlight, described as modern, clean and well-equipped, though the area can become crowded, causing occasional noise disturbances.
The pool facilities are highly regarded, especially by families, for being lovely, clean and child-friendly. While some guests noted temperature and overcrowding issues, the overall sentiment remains positive, reflecting enjoyable experiences.
Parking at the hotel is largely appreciated for its ample and secure options, particularly the complimentary weekend parking. However, additional parking fees were a concern for some guests.
Overall, the Village Hotel Bracknell is a favorable choice for its strategic location, modern amenities and family-friendly offerings with room for improvement in service consistency, housekeeping and breakfast operations.
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