The Crowne Plaza Nairobi Airport by IHG, is an excellent choice for travelers looking for a comfortable and safe experience near the airport. The hotel's proximity to the airport makes it a convenient choice for those catching an early morning flight or in transit. Guests have praised the hotel's efficient and friendly staff, who are described as lovely, wonderful, exceptional and professional. The facilities and services are noted as excellent with comfortable beds, great cuisine and exceptional cleanliness. The breakfast is highly praised for its variety and quality while the rooftop swimming pool offers a great place to relax and take in the views during your stay. Overall, the Crowne Plaza Nairobi Airport is a superb choice for a 5-star stay near the airport.
The Hilton Garden Inn Nairobi Airport garners extensive praise for its strategic and convenient location, particularly for travelers in transit or those requiring close proximity to Jomo Kenyatta International Airport. The hotel's short distance from the airport, coupled with its impeccable and punctual shuttle service, makes it an ideal choice for layovers, transits and overnight stays. The surrounding area is generally quiet, enhancing its appeal for those needing restful sleep during layovers.
Guests frequently commend the breakfast experience, highlighting the extensive variety of delicious and fresh food options, including delectable waffles and excellent coffee from an espresso machine. The inclusivity of non-dairy and gluten-free options adds to the dining appeal. Despite some mentions of higher pricing, the overall sentiment remains highly favorable, identifying breakfast as a significant perk of the hotel.
Dinner offerings receive mixed reviews with many guests praising the variety and quality of the meals, especially the evening buffet. The restaurant and bar area, including an outdoor seating option, are appreciated for providing a pleasant dining experience. While some guests find the food excellent and reasonably priced, others suggest room for improvement regarding menu variety and pricing.
The rooms are consistently described as clean, spacious and quiet, offering modern amenities and a comfortable, restful stay. The soundproofing and well-appointed furnishings contribute to a peaceful environment. Guests highlight the large, comfortable beds, particularly the king-size ones, enhancing the overall comfort of their stay.
Cleanliness standards at the hotel are highly commended with guests frequently praising the spotlessly clean rooms, well-furnished interiors and the immaculate upkeep of common areas. The housekeeping staff receive specific accolades for maintaining these high standards.
The quality of the staff is a standout feature with numerous reviews highlighting their friendliness, competence and helpfulness. The efficient check-in process and attentiveness ensure a positive experience for guests.
The rooftop pool is a popular amenity, providing a relaxing space and adding to the hotel's appeal. Although there are some concerns about the pool's cleanliness and occasional maintenance issues, its aesthetic and the relaxation it offers make it a valued feature.
In summary, the Hilton Garden Inn Nairobi Airport is highly recommended for its exceptional location, comfortable and clean rooms, excellent service and impressive breakfast. With mostly positive reviews, it stands out as a convenient and reliable choice for travelers seeking proximity to the airport.
Eka Hotel Nairobi garners significant praise for its strategic location, which appeals to both business travelers and tourists alike. Situated conveniently near the airport and key attractions like the Nairobi National Park, the hotel offers easy access to the city center and industrial areas, making it ideal for short business trips or leisurely explorations. Guests appreciate the serene environment that complements its well-devised location, offering a peaceful yet accessible stay.
The breakfast experience at Eka Hotel Nairobi is frequently highlighted for its diverse and flavorful options, with many guests lauding the continental breakfast as superb. The variety and quality of the breakfast buffet leave a lasting positive impression, despite some noting the pricing is on the higher side. The attentive staff and pleasant setting further enhance the breakfast experience, making it a substantial start to the day for any traveler.
Rooms at the hotel are well-received for their cleanliness, modernity, and comfort. Guests find the accommodations spacious and suitable for short-term stays, with comfortable beds and additional amenities like refrigerators adding to the convenience. While minor maintenance could be addressed, the overall experience is one of comfort and relaxation amidst Nairobi's bustling environment.
Cleanliness is a standout feature at Eka Hotel Nairobi, with both the property and individual rooms maintaining a high standard. The efforts of the housekeeping staff are particularly noted, ensuring a neat and modern atmosphere that guests find appealing. The hotel's pristine environment, along with its proximity to the airport, makes it an attractive choice for those seeking a tidy and comfortable stay.
The staff at Eka Hotel Nairobi are consistently praised for their friendliness and professionalism, contributing significantly to a welcoming and efficient guest experience. Descriptions of the staff as fantastic, kind, and attentive are common, underscoring their commitment to providing high-quality customer service. While there's limited feedback suggesting improvements in friendliness, the overwhelming majority of reviews commend the staff's dedication and supportive nature.
Overall, Eka Hotel Nairobi is celebrated for its exceptional location, delightful breakfast offerings, clean and comfortable rooms, and outstanding staff, making it a preferred choice for a variety of travelers.
Boma Inn Nairobi is widely appreciated by guests for its strategic and convenient location, situated near Jomo Kenyatta International Airport and Wilson Airport. This positioning makes it an ideal choice for travelers with onward journeys to destinations like the Masai Mara. The hotel's setting in a quiet, secure neighborhood surrounded by government buildings ensures a peaceful environment while offering easy access to Nairobi's bustling business district, popular malls, and wildlife attractions such as Nairobi National Park and the Giraffe Center.
Guests consistently praise the value offered by Boma Inn, noting the affordability, cleanliness, and comfort of the accommodation. The staff is lauded for their friendly and professional service, contributing to a welcoming and pleasant atmosphere. The breakfast experience stands out as exceptional, with a buffet offering a wide range of delicious options that cater to diverse tastes. Despite suggestions that breakfast might be on the pricier side, the quality and satisfaction remain highly praised.
The rooms at Boma Inn Nairobi are described as comfortable and well-equipped, with many highlighting the cozy atmosphere and cleanliness. Guests appreciate the comfortable beds, and while some rooms may be more compact, they are functional and well-kept. Access to nearby Boma Hotel facilities adds to the convenience of the stay. The hotel's focus on cleanliness and security is a recurring theme, bolstered by the professional and courteous service provided by the staff.
The staff at Boma Inn Nairobi receives exceptional reviews for their warm, helpful, and professional demeanor, significantly enhancing the overall guest experience. Notable individuals like Malcom and Phillip at the reception contribute positively to guest interactions, ensuring requests are met with efficiency and precision. Although the WiFi connection is inconsistent, with stronger performance in the lobby than in rooms, guests find the amenities offered, including the quality of the beds and pleasant environment, make for a restful and satisfying overall stay.
Opened in 1902, Sarova Stanley is one of the first luxury hotels in Nairobi, maintaining a 5 star status today. This property is great for hosting conferences, enjoying a honeymoon, or having a culinary experience at one of their restaurants. Enjoy the antique yet luxurious charm of Sarova Stanley.
Summary of reviews
Sarova Stanley Hotel, Nairobi is a luxurious and historic hotel located in the heart of Nairobi, making it the perfect choice for both business and leisure travelers. Guests rave about the hotel's exceptional location, which is close to major tourist sites and restaurants. The breakfast is described as fantastic, incredible and exceptional with a great variety of food available and friendly staff. The rooms are spacious and well-furnished, although some guests found them slightly dated. The hotel is generally clean and hygienic with a few isolated incidents of dirty rooms and bathrooms. The staff is exceptional with guests praising them for their helpfulness, efficiency and courteousness. The pool is clean and enjoyable and the hotel's central location allows guests to enjoy the vibrant nightlife scene in the area. The beds are extremely comfortable and the hotel's old-world charm and charisma add to the overall ambience. Although the wifi may not be perfect, it's still possible to stay connected during your stay. The hotel is well-regarded as a great spot for work and play with top-notch amenities and excellent customer service. Overall, Sarova Stanley Hotel, Nairobi is a magnificent hotel with exceptional facilities and services, providing guests with an upper-class stay.
Best Western Nairobi has all the facilities and amenities to cater to the international traveler. Whether guests are here for business or pleasure, they can take comfort knowing that an experienced hotel such as this will anticipate their needs.
Summary of reviews
The Best Western Plus Meridian Hotel is highly favored for its prime location in the heart of Nairobi, providing easy access to key city attractions and establishments. Guests can easily explore the Central Business District, landmarks like the Convention Centre and Masai Market and enjoy the vibrant city atmosphere while benefiting from the hotel's tranquil environment. The convenience of being close to major roads and the airport further enhances its appeal. Despite a few safety concerns at night, the central localization coupled with the commendable staff and clean rooms make it a top recommendation for both business and leisure travelers.
The breakfast offerings at the hotel are consistently praised with guests enjoying a diverse and high-quality buffet that includes an array of hot and cold dishes, fresh fruits, pastries and made-to-order items like omelets. The attentive and professional service at breakfast, often highlighted by individual staff members, enhances the experience. Although minor issues such as the need for more variety or occasional temperature problems are mentioned, the breakfast remains a standout feature.
Dinner at the hotel receives mixed reviews. The ambiance and service are frequently praised and many guests enjoy the delicious and well-prepared dishes with a variety of options, including vegan and gluten-free selections. However, some diners find the menu lacks variety and note occasional disappointments with specific dishes. Despite these critiques, the hotel's dining offerings are generally satisfactory and provide good value for money.
The rooms at Best Western Plus Meridian Hotel are widely recognized for their cleanliness and comfort. Guests appreciate the spaciousness in some rooms and the essential amenities provided. Daily housekeeping ensures that the rooms remain tidy and inviting. However, some reviews point out that the interiors can be dated and issues such as lack of ventilation, small room size and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is positive, especially for short-term stays, thanks to the efficient room service and attentive staff.
Cleanliness is a strong point at the hotel with high standards maintained throughout, including rooms, bathrooms and common areas. The cleaning staff is diligent and thorough, contributing to a comfortable and pleasant stay. Although isolated incidents of mold and unmet expectations were reported, the general feedback on cleanliness is overwhelmingly positive.
Guests frequently commend the impressive hospitality and dedication of the hotel's staff. Described as friendly, welcoming and always ready to assist, they enhance the overall experience with their professionalism and attentiveness. Specific staff members are often noted for their exceptional service. This remarkable customer service consistently exceeds guest expectations.
The WiFi service at the hotel is a mixed experience. While some guests appreciate the strong and fast connections in designated areas like the restaurant, others report significant issues with inconsistency and unreliability in the rooms and on higher floors. Overall, improvement is needed to ensure a more consistent internet experience throughout the hotel.
The spa provides a generally positive experience with excellent service and clean, relaxing facilities. While the spa is appreciated for its value and quality of treatments, some guests noted occasional closures and the need for quick renovations. Despite these issues, the spa remains a positive amenity.
The gym receives mixed reviews, being recognized for its long opening hours and availability of equipment. However, the facility's small size and occasional non-functional machines indicate room for improvement. Nonetheless, it remains a useful amenity for guests seeking to maintain their fitness routines.
The rooftop pool is a unique and appreciated feature, offering stunning city views and a clean, well-maintained environment. The heated pool adds to its appeal, although its small size and occasional maintenance issues are noted drawbacks. Despite these, the pool is a pleasant retreat for guests.
Parking at the hotel is generally praised for its convenience, safety and availability with options like bus and airport parking, valet services and complimentary parking. Although some guests mentioned insufficient spaces, the overall parking experience is positive.
Families find the hotel accommodating with its range of family-friendly rooms and amenities, making it a comfortable and enjoyable stay for visitors with children. The inclusive atmosphere and practical features cater well to family needs.
Ololo Safari lodge is located at the edge of Nairobi National park and is only 45 minutes away from the Nairobi airport. The property evokes a home away from home feeling, and features a thatched farmhouse, an on site bar and an open fireplace.
Experience a retreat from city life in the haven of Nairobi Serena Hotel. Nestled among lush gardens at the edge of the Nairobi central park, the Serena hotel offers 5 star service, gastronomic restaurants, and luxurious spa services.
Summary of reviews
The Nairobi Serena Hotel is a top choice for those seeking a luxurious and comfortable stay in Nairobi. Guests consistently comment on the lovely, clean and well-maintained rooms with comfortable beds and great amenities. The hotel's great and convenient location is also a big selling point with easy access to Nairobi's central business district, shopping areas and other attractions on foot. The breakfast is a real highlight for guests with great food, plentiful options and overall quality of the breakfast buffet. The exceptional service and friendly staff are highly praised by guests with the staff members described as professional, attentive, caring and polite. The pool is also a great place to unwind and cool off with guests raving about its beauty and the option to dine and drink poolside. Overall, the Nairobi Serena Hotel is an excellent choice for those looking for a clean, comfortable and relaxing stay in Nairobi.
The Sarova Panafric Hotel, Nairobi Upper Hill in Nairobi offers guests a prime location to explore the city with easy access to the city center, making it a great option for business and leisure travelers alike. Guests are impressed with the hotel's cleanliness and attention to detail, particularly in their recently renovated rooms. The hotel staff is accommodating, friendly and provides exceptional customer service with particular mentions to Agnela, Benson, Nickson, Christine and Moren. Guests also rave about the hotel's spa facilities, especially the sauna, steam room and massage services with special mention to Caroline. The pool area is clean and beautiful with some guests describing it as fantastic and stunning and the Sunday brunch vibe being particularly enjoyable for some guests. While the breakfast options received mixed reviews, the buffet is impressive and the restaurant's outdoor patio is beautiful. The hotel is a great choice for visiting business professionals, but remote workers may find it hard to find a suitable working environment. Overall, guests report being blown away by the hotel's hospitality and professionalism, making their stay a memorable one.
Vignette Collection -Fairview Hotel Nairobi receives widespread acclaim for its exceptional features and services, making it a top choice for both leisure and business travelers. Nestled in a central location amidst lush tropical gardens, this charming hotel offers a unique oasis in downtown Nairobi, combining historical charm with modern conveniences. The hotel is conveniently positioned near major airports and offers easy access to Nairobi's city center, while the surrounding neighborhood is praised for its safety and tranquility.
Guests consistently highlight the hotel's breakfast as a standout, with a generous buffet that caters to diverse tastes. The inclusion of freshly made selections, such as made-to-order omelettes and an intercontinental spread, enhances the delightful dining experience. Dinner also receives praise, with three distinct restaurants offering a broad range of culinary delights, including a popular Italian eatery. The ambiance is enriched by live music by the pool, further enhancing the dining experience.
Accommodation at Fairview Hotel is well-received, with rooms noted for their cleanliness, spaciousness, and comfort. Guests enjoy a restful stay with super comfortable beds and appreciate the thoughtful combination of traditional charm and modern amenities. Despite some rooms being smaller or slightly dated, they are equipped with all necessary conveniences. The hotel's immaculate cleanliness extends to its beautiful gardens and inviting pool area, which serves as a serene retreat for relaxation.
The staff at Fairview Hotel are commended for their exceptional hospitality, characterized by warmth, friendliness, and attention to detail. Their commitment to guest satisfaction enhances the overall experience, leaving a lasting impression on visitors. Business travelers find the hotel's facilities and location ideal, with a business center and upgraded room options catering to their specific needs.
Overall, Vignette Collection -Fairview Hotel Nairobi offers a unique and personal experience that sets it apart from typical chain hotels. With delightful dining, a serene atmosphere, superb service, and a convenient location, it’s a highly recommended choice for anyone visiting Nairobi.
Golden Tulip Westlands Nairobi is highly acclaimed for its exceptional location, conveniently situated in a quiet and safe area of Westlands, making it ideal for both business and leisure travelers. Guests appreciate its proximity to Sarit Centre, various dining options and other key city spots, including the airport. The hotel’s rooftop bar is frequently highlighted as a perfect spot for evening relaxation, complementing the pleasant surroundings and helpful, friendly staff.
The breakfast at Golden Tulip Westlands Nairobi consistently garners positive feedback with guests praising the delicious and varied selection. Freshly prepared omelets, scrambled eggs, an assortment of fruits and a delightful bread basket are some of the highlights. The ambiance during breakfast is particularly enjoyable, though some guests feel there is room for improvement with more variety in the offerings.
Dinner experiences at the hotel are mixed with several guests enjoying their evening meals at the restaurant located on the 10th floor, noting the nice food. However, some guests were less satisfied, mentioning that the restaurant could benefit from renovation and occasional inconsistencies in food quality. Despite this, the convenience of having dining options on-site is appreciated.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and inviting ambiance. Guests highlight the comfortable beds, bright interiors and the variety of pleasant views, especially from higher floors. While there are minor concerns about occasional smells and outdated elements, the overall experience is highly positive with functional and elegant room designs contributing to a comfortable stay.
Cleanliness is another strong point with guests commending the high standards maintained throughout the hotel. Some isolated issues such as dirty carpets and occasional lapses in room maintenance are noted, but these do not detract significantly from the overall positive impression.
The staff at Golden Tulip Westlands Nairobi consistently receive high marks for their friendliness, professionalism and attentiveness. Their warm, courteous nature and willingness to go above and beyond in assisting guests contribute significantly to the pleasant experience at the hotel.
Fitness enthusiasts appreciate the well-equipped gym, which, despite its age, offers extensive facilities that cater to diverse workout needs. However, some guests find early morning noise from the gym disruptive.
The rooftop pool, a well-loved feature of the hotel, offers spectacular views and a refreshing space to unwind. Guests enjoy the pool’s ambiance and the adjacent rooftop bar, though some mention the water temperature as being quite cold and the sun loungers not ideal for sunbathing.
Beds are frequently mentioned for their comfort with many guests highlighting them as a standout feature. Despite a few minor issues, such as split mattresses and itchy sheets, the majority of feedback underscores a restful and enjoyable sleep experience.
In summary, Golden Tulip Westlands Nairobi stands out for its prime location, comfortable accommodations, excellent breakfast and friendly staff, making it a highly recommended choice for visitors exploring Nairobi.
Villa Rosa Kempinski is a perfect blend of European luxury with exceptional Kenyan hospitality. Entertain your tastebuds with the multiple restaurants serving Italian, Chinese, Levantine cuisines and more.
Summary of reviews
Villa Rosa Kempinski is a luxurious and top-rated hotel located in the heart of Nairobi. Guests praise its great location which is close to downtown, the airport and social activities. The breakfast is a standout feature with an incredible variety and quality of food, including vegan options. The rooms are beautifully decorated with vintage style furniture and although some may need upgrades, they are clean and well-furnished with high-quality amenities. The hotel is highly recommended for its cleanliness with COVID-19 protocols strictly observed. The staff is exceptional, providing great customer service and going above and beyond to ensure guests have an amazing stay. The spa facilities are breathtaking with a lovely pool and sauna facilities that exceeded guests' expectations. The pool area is also a lovely spot for guests to relax and unwind. The beds receive varying opinions, but overall they are comfortable and cozy. In summary, Villa Rosa Kempinski is a true gem and one of the best hotels in Nairobi, providing exceptional facilities, remarkable services and a top-notch experience.
Pan Pacific Serviced Suites Nairobi receives outstanding reviews, largely due to its prime location, exceptional hospitality, and luxurious accommodations. Situated in the lively Westlands area, the property offers a central and convenient hub for travelers, with easy access to essential amenities such as shops, restaurants, and pharmacies. The tranquil and secure environment further enhances the appeal for guests seeking a peaceful experience.
The hotel's location is ideal for exploring the local scene, with spacious suites offering stunning views. New and well-maintained facilities, combined with top-notch amenities, ensure a high level of comfort and luxury. The excellent breakfast service is frequently highlighted, offering a varied buffet with local dishes that provides a satisfying start to the day, despite being considered somewhat pricey by some.
The rooms stand out for their modern design and spaciousness, making them suitable for extended stays. Visitors praise the clean, luxurious, and well-equipped apartments, which feature elegant decor, amazing views, and sparkling cleanliness that sets a high standard in Nairobi. The commitment to maintaining a pristine environment is evident, with housekeeping receiving commendations for its meticulous service.
The staff at Pan Pacific Serviced Suites Nairobi consistently receive praise for their friendliness and helpfulness, enhancing the overall experience. The reception team and specific staff members like Benson, Evans, and Faith are noted for their dedication and willingness to assist, creating a welcoming and accommodating atmosphere for guests.
Overall, Pan Pacific Serviced Suites Nairobi emerges as a top choice for travelers seeking superb location, exceptional cleanliness, and outstanding hospitality in a comfortable and luxurious setting.
The Swiss Lenana Mount Hotel in Nairobi is lauded for its favorable location, offering a balance between convenience and tranquility. Situated near the city center in a quiet and safe neighborhood, it provides easy access to key areas while ensuring a peaceful retreat for its guests. The rooftop views and the friendly demeanor of staff further enhance the experience.
Breakfast at the hotel is highly praised for its variety and flavor, catering to both Western and Kenyan tastes with options for freshly prepared dishes. Guests find the buffet excellent, enjoying a wide array of foods from fruits and pancakes to traditional porridge. The cheerful and helpful staff at the breakfast service add a positive touch to the dining experience.
Dinner receives positive feedback for food quality, although wait times can be long and the menu leans heavily towards Chinese cuisine, which may not suit everyone's palate. Despite these minor issues, the meals are generally well-received.
Rooms at the hotel are appreciated for their comfort, spaciousness and cleanliness. The modern design and amenities like mini fridges, tea and coffee facilities and hygiene kits are valued by guests. The beds, while receiving mixed reviews on firmness, are often noted as comfortable. Guests particularly enjoy the panoramic city views from deluxe rooms with floor-to-ceiling windows.
The hotel maintains a high cleanliness standard with the housekeeping staff receiving commendations for their friendliness and efficiency. Some areas, such as common spaces and the pool, occasionally fall short, but overall, the property is clean and well-maintained.
The staff at Swiss Lenana Mount Hotel are a highlight, consistently praised for their friendliness, professionalism and attention to detail. Specific staff members are often noted for their exceptional service, contributing to a welcoming and accommodating atmosphere.
The WiFi service presents a mixed experience with some guests finding it adequate, while others report significant connectivity issues. Similarly, the pool, despite its appealing rooftop location, is often criticized for its cleanliness and water temperature, leaving some guests disappointed.
Overall, the Swiss Lenana Mount Hotel stands out for its convenient location, excellent breakfast offerings, comfortable rooms and exceptional staff, making it a highly recommended choice for travelers seeking a pleasant stay in Nairobi.
The Radisson Blu Hotel & Residence Nairobi Arboretum is a fantastic choice for travelers who appreciate a serene and green environment. The hotel's location next to Arboretum Park provides a fantastic view and a peaceful atmosphere, making it an ideal location for business meetings or leisure getaways. The breakfast buffet had something for everyone with fresh fruit, natural juices, sushi and pastries proving popular. The hotel boasts of lovely and comfortable rooms that are spacious and clean with some even overlooking the swimming pool. The staff is exceptional, providing outstanding service and making guests' stay memorable. The pool area is a great place to relax and unwind and the beds are incredibly comfortable, ensuring a pleasant accommodation overall. The hotel provides an exceptional level of service and security measures, making it one of the best in terms of customer care and quality service. Overall, the Radisson Blu Hotel & Residence Nairobi Arboretum is a five-star experience that guests strongly recommend.
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